--- title: "Genea Security Software Reviews, Demo & Pricing - 2026" description: "Review of Genea Security Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/network-access-control/genea-access-control-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Visitor Management Software](https://www.softwareadvice.com/visitor-management/) / Genea Security Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Genea Security Review From $0.01/year 1 plan On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Genea Security 4.8 [(20)](https://www.softwareadvice.com/network-access-control/genea-access-control-profile/#reviews) Pricing Starting at $0.01 per user per year ### About Genea Security Genea Access Control is a cloud-based access control software designed to help small businesses to large enterprises ensure the security of access across building facilities. Key features include attendance reports, credential management, key assignment and access control. Building teams using Genea Access Control can assign mobile keys from any device and monitor all access activity. Office administrators can assign both mobile keys and physical key fobs and cards to employees, allowing them to open gates and doors using mobile devices. The solution enables managers to assign separate access credentials to employees based on their roles. Additionally, the access control portal allows organizations to monitor all access activities in real-time by viewing all event logs including doors being held open and force attempts. Genea Access Control also lets teams lock and unlock doors remotely and integrate the platform with existing systems and other third-party applications, such as Okta, Slack, GSuite and more. Support is extended via phone, email, live chat and inquiry form. ## Genea Security User Interface ## Popular Genea Security Alternatives Main Product Genea Security 4.8 [(20)](https://www.softwareadvice.com/network-access-control/genea-access-control-profile/#reviews) Ratings Breakdown - 4.85Ease of use - 4.65Value for money - 4.74Customer support - 4.70Functionality Pricing Starting at $0.01 per year Alternative Product [FacilityOS](https://www.softwareadvice.com/product/437929-FacilityOS/) 4.6 [(131)](https://www.softwareadvice.com/product/437929-FacilityOS/reviews/) Ratings Breakdown - 4.62Ease of use - 4.30Value for money - 4.60Customer support - 4.44Functionality Pricing Starting at $199.00 per month Alternative Product [Foxpass](https://www.softwareadvice.com/server-management/foxpass-profile/) 4.8 [(20)](https://www.softwareadvice.com/server-management/foxpass-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.67Value for money - 4.76Customer support - 4.60Functionality Pricing Available upon request Alternative Product [NordLayer](https://www.softwareadvice.com/remote-work/nordlayer-profile/) 4.6 [(34)](https://www.softwareadvice.com/remote-work/nordlayer-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.32Value for money - 4.15Customer support - 4.44Functionality Pricing Starting at $6.00 per month Alternative Product [ManageEngine Password Manager Pro](https://www.softwareadvice.com/cybersecurity/manageengine-password-manager-pro-profile/) 4.3 [(24)](https://www.softwareadvice.com/cybersecurity/manageengine-password-manager-pro-profile/reviews/) Ratings Breakdown - 4.13Ease of use - 4.23Value for money - 3.68Customer support - 4.33Functionality Pricing Starting at $595.00 per year Alternative Product [Greetly](https://www.softwareadvice.com/salon/greetly-profile/) 4.9 [(79)](https://www.softwareadvice.com/salon/greetly-profile/reviews/) Ratings Breakdown - 4.90Ease of use - 4.81Value for money - 4.88Customer support - 4.81Functionality Pricing Starting at $99.00 per month ## Genea Security Pricing and Plans Starting price: $0.01 per year Free Trial Free Version Basic $0.01 per user, per year No plan information available ## Genea Security Features - Popular features found in Visitor Management Access Controls/Permissions Alerts/Notifications Badge Management Contact Management Digital Signature ID Scanning Parking Management Pre-Registration Self Check-In/Check-Out SMS Messaging Watch List Wireless Internet Access Control - More features of Genea Security Access Management Activity Dashboard Activity Tracking Alarm Management API Application Access Control Approval Process Control Attendance Tracking Audit Management Authentication Compliance Management Configurable Workflow Credential Management Customizable Forms Customizable Reports Dashboard Data Import/Export Data Verification Document Management Employee Management Event Logs Event Management HIPAA Compliant Incident Management Investigation Management Location Tracking Mobile Access Multi-Factor Authentication Multi-Location Multiple User Accounts PCI Compliance Policy Management Real-Time Data Real-Time Monitoring Real-Time Notifications Registration Management Remote Access/Control Remote Access Management Remote Monitoring & Management Reporting/Analytics Reporting & Statistics Role-Based Permissions Safety Incident Management Secure Data Storage Security Management Self Service Portal Single Sign On Third-Party Integrations User Activity Monitoring User Management User Profiles Visitor Management Visitor Tracking Workflow Management ## Genea Security Integrations Okta Integration rated undefined from -1 review Cisco Meraki Integration rated undefined from -1 review Google Workspace Integration rated undefined from -1 review Slack Integration rated undefined from -1 review OneLogin Integration rated undefined from -1 review Microsoft Teams Integration rated undefined from -1 review See all 12 integrations ## Genea Security User Reviews ## Genea Security customer ratings - Overall rating: 4.8/5 - Total reviews: 20 ### Rating distribution - 5 stars: 17 reviews (85%) - 4 stars: 3 reviews (15%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.8/5 - Value for money: 4.6/5 - Customer support: 4.7/5 - Functionality: 4.7/5 --- Have you used Genea Security and would like to share your experience with others? ### Best SaaS Access Control - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The Sequr team has been very responsive from the first day of our installation. The product has been maturing and evolving and is even better than when we selected it. We've used it for managing multiple offices in different countries. Very happy using it and would highly recommend it. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like being able to assign different levels of administration to enable receptionists and assistants to generate cards, without granting them full access. My users love being able to use their phones to unlock the doors. Additional, granular level of controlling access are very powerful. The best part is that it's a cloud-based controller. Software updates are rolled out without any action on our part. #### Cons Initially, we couldn't assign multiple door groups to individuals, forcing us to create multiple custom door groups based on specific needs. Fortunately, an upgrade to the software resolved this issue. Unfortunately, cleaning up the custom door groups is a manual process. #### Reasons for switching to Genea Security I can't recall the name of the legacy product we switched from, but it relied on an old PC running in our network closet. The OS and the controller app both hadn't been upgraded in years. It had a terrible, counter-intuitive UI, and posed a security risk if we exposed it to the Internet. Sequr has been better in every way. #### Vendor response Thank you for your response and we are glad you love our product. Replied May 2020 --- ### Easy and secure tool - Overall rating: 5/5 - Reviewer: Carolina V. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The overall experience is great. The Genea team from sales to support has always been on top of things, providing quick solutions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Genea is really use to use and you can manage all you access door remotely. The UI is very simple and you can also use the app to have full control. #### Cons Some times I have difficulty with the quick shake to open feature. It works in some access points but not in others. #### Reasons for switching to Genea Security We were looking for a global solution and Brivo was not available in all regions we needed. #### Vendor response Thank you so much for taking the time to review Genea's access control solution. We are always looking to improve the customer expereince and will continue to do so. Replied November 2021 --- ### Great Product - Overall rating: 5/5 - Reviewer: Monica M. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. People are great friendly and helpful #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Reports are easily accessible and easy to download. #### Cons Sometimes I can't find what I am looking for #### Reasons for choosing Genea Security Genea is an industry standard product. #### Vendor response Thank you Monica for your kind words and taking the time to write a product review. Replied November 2021 --- ### Great SaaS Management Tool for - Overall rating: 5/5 - Reviewer: Jordan T. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent. I've been happy to see how this product has grown with Klaviyo. It is very feature rich compared to the other we have used in the past. One of my favorite features #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use interface, ties nicely to GSuite environments as well as now our Okta environment. Has a seamless integration with Meraki cameras to be able to track door access. Very easy integration to other Cloud based applications like Slack, Meraki, Okta, GSuite, etc. #### Cons Would like to see further integrations directly with other tools for card collection and input (for example Workday or GSuite on this front). The team though is very responsive if you ask for integration and agile enough to consider adding features to the roadmap. #### Reasons for switching to Genea Security That system was not cloud based and very clunky. The reporting was not robust. It did not have a seamless door and camera integration. #### Vendor response Thank you for taking the time to write the Capterra review. We truly appreciate it! Your feedback with regards to additional integrations and card collection and imputs has been noted. We do currently have integrations with Papercut and various GSuite enhancements on our list, but if you have any further requests or details you want to share, definitely send them our way. Replied May 2020 --- ### Very promising product and service for easy-to-use, highly recommended. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I highly recommend this product! Easy to use, install and configure. If you are looking for a global access management solution that includes integrations with OKTA, Cisco Meraki security cameras, and one global management portal, look no further. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How easy is it to configure Sequr with door access hardware. The management interface design is very understandable and easy to navigate. One more thing to like most is the easy way to connect the various branches with each other through the Sequr Infrastructure using centralized management and especially Sequr integration with OKTA and Cisco Meraki security cameras. Last but not least, The support team is extremely knowledgeable and ready to help 24x7! #### Cons Not found anything yet - if I have to be really picky, I would suggest Sequr have more management options for HiD controllers and eliminate the need for local configurations. #### Reasons for choosing Genea Security Okta and Cisco Meraki security cameras integration. #### Vendor response Thank you so much for taking the time to leave us a review :) So glad to hear you have had a positive user experience with not only the software, but also our customer support team! Replied November 2020 --- ### Genea - Overall rating: 4/5 - Reviewer: Kim B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I like how smooth the app runs and how easy it is to register. The admin functionalities are good too, but I would love some more analytics. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I love how simple it is, easy to use. There is no room for confusion when registering for access. #### Cons Missing features such as being able to register earlier than on the day of arrival, etc. --- ### Using Sequr.. - Overall rating: 4/5 - Reviewer: Nick W. - Verified reviewer: Yes - Industry: Computer Games - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. They're very responsive, it's easy to ask for new features and get answers on when air how long it might be, and they are doing a lot with a small team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros We really like the integrations with Gsuite, and be able to have users set up immediately, also we really like the visitor functionality, it has most everything we needed for a signing app for visitors. #### Cons We'd really really like a bit more flexibility in the rules for importing users from directories, it would be nice if we had NOT or ELSE conditions, we'd be able to set things up really well, and with a lot less preparatory work. #### Vendor response Thank you for providing a Capterra review for us. We truly appreciate it! Your feedback with regards to further directory integration has been noted. We do currently have this enhancement request on our radar. We'll let you know when something like this might be available. Replied May 2020 --- ### Shopify feedback - Overall rating: 4/5 - Reviewer: Chris L. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good. The team is extremely knowledgeable and supports our team well when it comes to technology. We could use more support with our deployments, currently, we are deploying multiple locations. It is obvious the Genea project management team is stretched thin #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros Ease of use, ease of credential deployment, and ease of system management. #### Cons Less control on the back end. Seems we need to rely on Genea to make Mercury required changed for us. #### Reasons for switching to Genea Security Mobile credentials, cloud-base system, and support --- ### Very satisfied, Perfect tool!!! - Overall rating: 5/5 - Reviewer: Marat A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Experience is very positive at all, it is really not usual that everything is perfect, but this is the case. Great, Professional and kind Support! Kind service! Really great team they have!!! Will work with them always! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All options you may think about in this kind of platform you have here in Sequr. Open API for all integrations. Native use, easy and nice #### Cons Easy to use, each simple office administrator can use it easily. #### Reasons for choosing Genea Security Hi, one Global Platform with all needed functionality to manage WW offices in one place. All SaaS and no need to manage any kind of Servers locally. Perfect, fast and Professional Support from the Team . This is a perfect solution for Physical Access management, buy it! #### Reasons for switching to Genea Security No support, local server, bad functionality #### Vendor response Thank you Marat for taking the time to write a review. We are so glad you love our technology and service and we value you as a customer. Replied May 2020 --- ### 3121 Michelson - Overall rating: 5/5 - Reviewer: John J. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. So wo are very impressed with the software and will be expanding to all buildings #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love the Ease of access other than that #### Cons Connectivity at times is slow and the access control does not seem to work unless the phone is open --- Showing 1 - 10 of 20 Reviews Load More Reviews ## See what companies are saying about Software Advice