All Kentik Reviews

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Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

FUNCTIONALITY

4

Reviewed August 2019

Kentik Network Monitoring

PROS

The versatility. Kentik was able to tell me so much about what was happening in the network. Normal traffic, abnormal... it was a lovely tool to show customers what they were doing. I was able to analyze what I needed to know so I knew who to peer with.

CONS

Versatility comes with a price - Kentik was very complicated to use. If you didn't use it very frequently, you generally forgot how.

Romeo

Information Technology and Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Kentik must have if you try to be proactive

First when we turned up kentik for our DDoS offering I needed to send API calls to more than one destination as we have multiple Scrubbing Centers. I wanted both Scrubbing Centers to work in Active/Active mode. Kentik at the time did not provide that option and we would have to maintain 2 policy's for each Scrubbing Center. This is an administrative nightmare but Kentik's response to my problem was to give them a week to make this happen. I was stunned on how fast they were able to turn this around

PROS

Kentik approached me about their netflow extremely fast query capabilities. I just brushed my shoulders because I didn't think there was any problems with my in-house netflow server. When I agreed to test out their product I was extremely shocked that any query I ran was single digit seconds vs 30-50minutes that I was used to.Setting up trigger alerts is fairly simple and you get countless of options on your alert mechanism. This is CRITICAL to TierPoint to be quick AND accurate because it triggers an API call to our DDoS Scrubbing Centers to take the bad traffic away from our Data Centers and re-route them to our Scrubbing Centers to save our backbone from DDoS Attacks

CONS

Netflow and SNMP data is preferred to go to Kentik direct over the Internet. I truly don't like to have my SNMP features enabled on the outside network so they have a kProxy product that sits on your inside network to collect the data. At first kProxy was challenging to get going but it came a long way and it's been SOLID for more than a year now. This is not a Con anymore but this is all I can think of.

Brad

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed August 2020

Kentik for Managed Service Providers

Initially, it was a good fit as a predominantly 'in-house' tool. As we have exposed this data to customers, and used it more, we have found that the shell looks really good but the inner workings are suspect. Also, its rather pricy for the value it brings. We had high hopes for My.Kentik but those have failed to materialize.

PROS

Like most SaaS consumption models, your deployment is extremely easy. Setting up dashboards is rather intuitive (for engineers) and the filtering capability is really good.

CONS

For a SaaS company, their updates have broken core functionality. In short, I would say their regression testing is lacking. The My.Kentik Portal is a beta product. The entire premise is to expose the dashboards and panels you create to your customers or other business units/non-technical staff. In reality, this is just another window, that does restrict user access (thank you), but its still the same clunky UI that works well for technical people but not customers. Additionally, it is mired with the same bugs as the standard UI and more. Most of the errors are around their timeline but there are other errors that cause major concern like data inconsistencies.

Reasons for switching to Kentik

We switched/unified to Kentik years ago based on its flow visualization and DDoS monitoring capability at scale capabilities.

Dave

Information Technology and Services, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Kentik - Fanatstic Analytics for your network!

We are a network organization responsible for providing a variety of network services. One of our most critical services is Internet and Internet2 connectivity. Providing this type of service requires us to maintain multiple peering relationships with multiple service providers. Kentik is our "go to" product for analyzing customer and service provider traffic to help us determine when and where to add additional resources. This has taken a lot of the guess work out of understanding what our network is doing and why, enabling us to be much more efficient in our deployment of additional or larger network peers.

PROS

Kentik is fantastic at reporting flow based network data. This was a game changer for us (we are primarily a networking based group). The interface for reporting on network traffic is very easy to use and is very comprehensive. This is definitely our "go to" product for analyzing traffic trends.

CONS

Not much I can say here. The product is great for our use case and we have had no real issues for the time we have been a customer.

Reasons for switching to Kentik

We switched away from our former product due to the amount of resources needed to maintain local server and software infrastructure. Kentik was a fantastic cloud based solution that allowed our network engineering staff to just be users, relieving them of the burden of server and software maintenance. While this was one of the primary reasons for initially investigating Kentik, we can easily say that once we made the switch to Kentik we found the product to be as feature rich or even more so than our previous product.

Leonardo

Telecommunications, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed June 2023

Kentik - Indispensable in managing your business

We use Kentik as a means and an end. I explain. As a means we use Kentik in ISP analysis, identifying traffic types and peerings opportunities. In this case, the level of assertiveness, information update and granularity are incomparable. As an end, we deal with Kentik in South and Central America. Our clients show enormous satisfaction with the platform. In addition to the functionalities already mentioned, I hear statements about how the control over what happens in the network and in the operation has improved.

PROS

Kentik brings together a number of important features in business management. Especially in our peering management work, I like the level of granularity of information from CDN/OTT Analytics, Discover Peers, and Flow Analytics. I understand how important Protect and Synthetics are to businesses and I find Kentik's interface very user-friendly, intuitive and inviting.

CONS

I understand that Kentik could in the near future consider having its own scrubbing center, with an affordable cost of the complete solution, like Wanguard or Arbor. More and more customers are concerned about volumetric attacks and combining the solutions in many cases is beyond the available investment budget.

Gustavo

Telecommunications, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

The Best Network tool in Market

PROS

Kentik is a complete solution for all business that delivery digital information. It covers all segments, either if it is on premisis ou cloud. It is very easy and fast of implementation cycle (so you can be confident that everything will be operational in a very short period).It can replace diferent platforms in a single solution that touch differents areas of the company (operations, delivery, engineering and administrative)

CONS

There is not much Cons to say. I would consider some others ways to store locally overall data of strategic providers over time.

Toby

Internet, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Intuitive and satisfying to use

Kentik was the obvious and necessary choice for us because unlike similar products at the time it could properly handle flows on different L3 VPNs, but above and beyond that we’ve been very happy with it.

PROS

For such a powerful and feature rich application, Kentik is surprisingly intuitive to use, and its look and feel is very pleasing and satisfying. The support one gets is also excellent, with direct access to subject matter experts who respond quickly and effectively.

CONS

It’s not cheap, especially if like us you have a large number of devices that need to supply samples, but that’s not uncommon for this type of software.

Reasons for switching to Kentik

We anyway had to retender the contract, but the inability of the then current system to handle L3VPN traffic meant we were happy to move away from it.

Brad

Entertainment, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

A Peering Coordinator's Dream Tool!

I use Kentik every day for finding new peers, managing our circuit costs, and ensuring the best traffic engineering decisions are made on our network.

PROS

Kentik has the best interface for analyzing flow data and highlighting new peering opportunities that would otherwise be very difficult to gather. The Connectivity Costs tool is also extremely helpful for seeing which links are costing us the most money.

CONS

Sometimes getting data in real-time after a network change can take several hours to be visible in the tool.

Bernhard

Telecommunications, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2023

Highly

Managing a successful internet business without detailed analysis capabilities is really not an option anymore. Kentik appears to be one of the most powerful tools on the market.

PROS

The best part of Kentik is that it allows us to perform really detailed analysis on how our network is being used by customers and peers. This really allows us to make much more highly informed peering and sales decisions.

CONS

Although considerable improvements have been made to usability, I think there is still further developments that can be made in this area. The amount of data storage that is currently required to store the data to run Kentik is still rather high and this limits how far back in time we can go with the analysis.

Jeff

Information Technology and Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Kentik review JRG

Overall my experience has been great. I cannot do my job without this tool in my arsenal.

PROS

The flexibility to craft filters and dimension against real-time traffic flow and telemetry

CONS

The navigation of saved views and dashboards can be confusing to use when creating and saving views to share with the team or for later retrieval.

Andrew

Higher Education, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Easy to use powerful product

We are using Kentik to analyze our traffic for reporting based up where it's coming from and going to, which allows us to quickly make decisions on where and how to add capacity. We are also using the monitoring and mitigation components to detect and signal mitigation when a ddos occurs on our network.

PROS

Kentik is very easy to use., classifying interfaces, adding devices and defining alerts is a breeze. Before we started using Kentik, we relied upon user reports and a cli driven interface to detect issues and attempt any sort of mitigation. Kentik has allowed us to setup automated alerts and signaling for mitigation of attacks, which after setting up and tuning, we are now able to automatically mitigate attacks in just a few minutes where it would take much longer before. Kentik has also given us a wonderful interface which we are able to use to at the click of a button pull reports which tell us where our traffic is coming and going from, while at the same time allowing us to share it with our customers with ease.

CONS

Overall, there are really no major cons that we have come across as support has always been very helpful when we are looking for a new feature or a way to do something.

Steve

Computer Networking, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

very helpful tools for global networks

We bought Kentik to give our operations teams visibility into the health and performance of our global network. The sales and support teams have been very helpful and patient with us to make sure that we are getting the most value from our account. Internal adoption by the operations groups took a very long time but now they can't function without the dashboards, slack notifications or NOC hooks

PROS

Sales engineers and support helped make setup simple. Webhooks, alarms and notifications provide valuable insights into how our network is being used

CONS

Kentik provides a very comprehensive set of tools and visualization capabilities. Getting everything set up efficiently for a medium to large network takes at least one dedicated person working on it for several weeks.

Scott

Non-Profit Organization Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Happy Customer!!

Top notch!!! We love kentik!

PROS

The visibility it give us is outstanding, support from setup to operation has been second to none.

CONS

For us we have all the feature we need and more. Kentik is continually adding features that are very valuable.

Chris

Internet, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Unbeatable Product

Stellar team, always looking to help any way they can.

PROS

Functionality and ease-of-use is unmatched. Our technical teams are knee deep in data explorer every single day.

CONS

The one single downside is the pricing and licensing models.

Caio

Internet, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Satisfactory

PROS

Very simple and intuitive tool to use.It brings very important results and visions to the day-to-day operations and makes it easier to understand the networks.

CONS

No cons within the platform, all features please me.

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Kentik

PROS

The software itself is very versatile and that is a great tick in the pros column. What I like most though is dealing with the Kentik people.

CONS

It's very overwhelming at first. It's pretty easy to get past, especially with help from Kentik, but there's a lot that can be done and gleaned from it and it's very intimidating initially.

Saymon

Computer & Network Security, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2023

Kentik - A software with a excellent set of tools

PROS

The easy of deployment and use. The hability to create alerts based on traffic, the synthetics monitoring is a feature that I din't knew that I needed and now I can't live without it. Also, the DDoS section of the software is quite complete.

CONS

The price ! Depending on what you need the software can be a little expensive and is a pay to use. You can't purchase and use forever.

Anonymous

1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Best Flow Analysis out there

Kentik is a great product, their support is excellent, their product is as well.

PROS

Kentik is a great product that is a step above the rest. Its easy to use, it quick to setup, its very powerful and can be leveraged for many uses.

CONS

That its in the cloud and not onsite. If there was a hybrid option that would be useful.

José

Internet, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

answering a little about kentik

9/10, just missing a quick update rate.

PROS

The range of possibilities it offers.tools with various customization possibilities.

CONS

The delay in capturing aspects of the network and alerts.

Robert

Education Management, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Best net flow analytics tool on the market

I've been using Kentik for just over a year now and have been more than impressed. I've since scrapped my old Solarwinds deployment and don't intend on looking back. The support is very responsive and they definitely go out of their way to ensure you have what you need.

PROS

Ease of use and the ability to visualize data in ways that make the most sense

CONS

Honestly my only complaint is the fact that I haven't been able to sell my management on this tool for other networks that I manage. :)

User Profile

Steve

Verified reviewer

Internet, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2019

Longtime Kentik User

We've been long-time users and have been extremely satisfied with Kentik. The product has been essential for peering analysis and we've been able to roll out DDoS detection and mitigation extremely easily. Kentik is also used frequently for customer traffic analysis and troubleshooting.

PROS

Fairly straight forward to get running and extremely feature rich. Support has been awesome and helped tie features to business needs. The pace of feature additions has been good too.

CONS

Due to the richness of features it can be challenging to accomplish quick tasks for beginning users. Dashboards help. A more "browsable" method of obtaining data from devices might be nice.

User Profile

Tallys

Verified reviewer

Internet, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed May 2023

Avaliação do Tallys Cesar.

Ferramenta facilitadora para analise rebuscada.

PROS

Visão intuitiva de fluxo do tráfego, inicio-final

CONS

Delay em alguns alertas, filtro por vezes confusos.

Amos

Verified reviewer

Internet, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2023

Great observability platform

This is our main platform for network traffic analysis.It helps a lot with capacity planning and management, as well as with security aspects.

PROS

Saas service means very good scalability for bigger networks.Flow data being enriched by other types of data makes it easy to extract value from the platform.Many built in dashboards but also very easy to build your own.

CONS

ddos filters could be optimized to be more multi dimensional

Reason for choosing Kentik

Scale and ease of use

Anonymous

1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Kentik is great to help you understand your traffic

We can also check back the flow to identify a session with issue

PROS

Real time alert for DDoS and high traffic

CONS

So far I don't see any issue, but need to improve some UI for usability.

Shane

Telecommunications, 51-200 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2023

My Review

We were able to identify traffic patterns and utilization across all our upstream providers and monitor where our OTP traffic was coming from.

PROS

Bandwidth usage from our upstream providers. OTP reports and usage.

CONS

I can't think of any features that were missing. The product performed well and accomplished what we were looking for at the time. We just didn't use it enough to justify the cost.

Showing 1 - 25 of 34 Reviews