--- title: "Kisi Software Reviews, Demo & Pricing - 2026" description: "Review of Kisi Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/network-access-control/kisi-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Physical Security Software](https://www.softwareadvice.com/physical-security/) / Kisi Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/physical-security/kisi-profile/reviews/)[Alternatives](https://www.softwareadvice.com/physical-security/kisi-profile/alternatives/) # Kisi Review Custom quote Free version Free trial 1 plan On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Kisi 4.1 [(58)](https://www.softwareadvice.com/physical-security/kisi-profile/reviews/) Pricing Pricing available upon request Top Alternatives ### About Kisi Kisi is a cloud-based physical security application that helps businesses control user access and exchange communications across organizational devices. Administrators can utilize a centralized dashboard configure door security across multiple sites, schedule temporary access and connect Kisi Controller with doors to track visitors, keycards, anomalies and more. Features of Kisi include remote access control, location monitoring, door entry validation, visual feedback, single sign-on and event logs. Security teams can use the application to generate security audit trails and export them in CSV files to monitor compliance across SOC2 or ISO regulations. Additionally, it provides single sign-on and two-factor authentication capabilities, which let end users use mobile devices to sign-in to their user accounts from remote locations. Kisi provides an application programming interface (API), which lets businesses integrate the system with third-party applications such as Google Calendar, G Suite, Mindbody, One Login and more. Pricing is available on request and support is extended via phone, email and online knowledgebase. ## Kisi User Interface ## Popular Kisi Alternatives Main Product Kisi 4.1 [(58)](https://www.softwareadvice.com/physical-security/kisi-profile/reviews/) Ratings Breakdown - 4.52Ease of use - 3.98Value for money - 4.04Customer support - 4.18Functionality Pricing Available upon request Alternative Product [Resolver](https://www.softwareadvice.com/pci-compliance/grc-cloud-profile/) 4.4 [(80)](https://www.softwareadvice.com/pci-compliance/grc-cloud-profile/reviews/) Ratings Breakdown - 4.42Ease of use - 4.51Value for money - 4.63Customer support - 4.38Functionality Pricing Starting at $10000.00 per year Alternative Product [Guardhouse](https://www.softwareadvice.com/crm/guardhouse-profile/) 4.9 [(24)](https://www.softwareadvice.com/crm/guardhouse-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.77Value for money - 5.0Customer support - 4.79Functionality Pricing Available upon request Alternative Product [AlertMedia](https://www.softwareadvice.com/business-continuity/alert-media-profile/) 4.8 [(151)](https://www.softwareadvice.com/business-continuity/alert-media-profile/reviews/) Ratings Breakdown - 4.81Ease of use - 4.71Value for money - 4.89Customer support - 4.76Functionality Pricing Available upon request Alternative Product [WinTeam](https://www.softwareadvice.com/physical-security/winteam-profile/) 4.4 [(123)](https://www.softwareadvice.com/physical-security/winteam-profile/reviews/) Ratings Breakdown - 3.97Ease of use - 4.08Value for money - 4.60Customer support - 4.07Functionality Pricing Starting at $0.01 per month Alternative Product [Celayix](https://www.softwareadvice.com/hr/etime-xpress-profile/) 4.6 [(93)](https://www.softwareadvice.com/hr/etime-xpress-profile/reviews/) Ratings Breakdown - 4.69Ease of use - 4.64Value for money - 4.75Customer support - 4.60Functionality Pricing Starting at $8.00 per month ## Kisi Pricing and Plans Starting price: Pricing available upon request Free Trial Free Version Basic Pricing available upon request No plan information available ## Kisi Features - Popular features found in Physical Security Access Controls/Permissions Alarm Management Badge Management Employee Management Event Management Historical Reporting Investigation Management Real-Time Monitoring Security Management Visitor Management - More features of Kisi Activity Dashboard Alerts/Notifications API Audit Management Audit Trail Dashboard Multi-Location Remote Access/Control Safety Incident Management Single Sign On Third-Party Integrations Visitor Tracking ## Kisi Integrations Sumo Logic Integration rated undefined from -1 review Okta Integration rated undefined from -1 review Envoy Integration rated undefined from -1 review Cisco Meraki Integration rated undefined from -1 review Microsoft Azure Integration rated undefined from -1 review OneLogin Integration rated undefined from -1 review See all 11 integrations ## Kisi User Reviews ## Kisi customer ratings - Overall rating: 4.1/5 - Total reviews: 58 ### Rating distribution - 5 stars: 37 reviews (64%) - 4 stars: 10 reviews (17%) - 3 stars: 1 reviews (2%) - 2 stars: 1 reviews (2%) - 1 star: 9 reviews (16%) ### Secondary ratings - Ease of use: 4.5/5 - Value for money: 4.0/5 - Customer support: 4.0/5 - Functionality: 4.2/5 --- ### Great physical office access tool, but requires user training - Overall rating: 4/5 - Reviewer: Lance C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Great overall, nice that it allows guests to unlock doors with their phones, but can cause issues if the guest is not tech-savvy. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Mobile door locking and unlocking functionality. Integration with physical access cards, useful if people do not always have their phone on them. #### Cons Potential security concerns as you can unlock a door without physically being near the door. Mobile access link for visitors is nice but not user-friendly. --- ### Once impressive, not disappointing. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. When we rolled it out around 4y ago they've been only "good" provider will fully cloud features so we've signed up for 5y regardless of them shipping everything from USA. Since then market vastly changed and I can no longer recommend them. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros Allows for cloud management of access and using arbitrary NFC tokens. #### Cons Support is basically non existent, SSO costs extra, automated user enrolment via Google is poorly implemented, new login interface isn't user friendly especially on mobile. Mobile apps only recently stopped being web wrappers, admin interface still is. #### Reasons for choosing Kisi No, at the time there was no real competition. #### Reasons for switching to Kisi Local only environment that poorly handled power issues, management, cards, it was very old and bad. #### Vendor response Thanks for the review - we do invest a lot in our in-house support and our product is the more robust than ever. Please get in touch with us so we can discuss your experience. Replied August 2022 --- ### Keyless Door Access Review - Overall rating: 4/5 - Reviewer: Liz B. - Industry: Entertainment - Company size: Self-Employed - Product usage: Used other for less than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I loved that this app allowed me to access my work location by simply using force touch to open up the doors. It was way easy than having to fumble around with keys. #### Cons I did not like that with this software when the power would go out, it wouldn't work properly and then you would have to switch to using normal key. This was a little bit of an inconvenience. --- ### The KISI software provides both easy access and dependable security! - Overall rating: 5/5 - Reviewer: Tara L. - Verified reviewer: Yes - Industry: Public Relations and Communications - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Security and transparency! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The KISI software is incredibly easy to use and my team loves that we use an app to enter our suite. I also really like having the ability to grant temporary access to visitors. #### Cons The system is connected to Wifi and when it goes down (not KISI's fault) the KISI system is affected. Not a huge issue because this hardly ever happens and my regular key still works! #### Vendor response Great, thank you very much! Thank you for the kind words! We're happy to share that we do offer offline support. Should your space lose access to the internet, Kisi supports two fallback mechanisms for unlocking doors or elevators: Offline cache on the reader: with offline caching for credentials, Kisi allows users to unlock doors even without internet connectivity. Offline cache on the phone: with mobile data enabled on your phone, the Kisi reader will receive a certificate from your phone through Bluetooth or NFC to unlock the door. Replied January 2023 --- ### Simple Access Control You Can Rely On - Overall rating: 5/5 - Reviewer: Ryan H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2020 - Review source details: This review was submitted organically. No incentive was offered We're very happy with the Kisi platform. It is an access control solution that truly just works with enough options that it is applicable to most situations. We use Kisi for after-hours access control to one of our largest offices. We have over 100 end users setup to use the app and we've had zero complaints or trouble with operation from a user perspective. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros As and admin, the service makes it super simple to configure all aspects to your entire access control solution. Configuring users, permissions and settings like scheduled unlocks takes seconds to configure. For users every aspect of the system has been rock solid. The app is straightforward and just works and is lightyears ahead of having to keep track of access cards/keys. #### Cons I wish gSuite Directory sync was more developed. It is a useful tool for being able to import your users, but you can not sync more than one-level deep into your organizational structure and that is very limiting. Also wish it was a two way sync or SSO. As it is, when a user leaves our company, we have to remove them from gSuite then login and remove them from Kisi. #### Vendor response Thank you very much for your feedback. We've been working hard to improve our integrations and improve our user experience even more. You can check all of the updates regarding the GSuite Directory here: https://www.getkisi.com/integrations/google-apps-for-work . Replied January 2023 --- ### Great tool providing security to our office - Overall rating: 4/5 - Reviewer: Jared D. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Kisi is an easy tool that gives access for all of our employees to our building, while providing security and peace of mind in the workplace. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Kisi is a smart, easy tool that helps keep our office secure without the hassle of passing out office keys. #### Cons The Kisi app has to be open in order for doors to unlock. In addition, their new app design takes extra taps to get the the specific door I want to open. There's some usability features they could update that would be nice so we could essentially walk up to the door and it would automatically open. #### Vendor response Thank you very much for your feedback. We currently offer tap-to-unlock and motion sense to solve this inconvenience. Replied January 2023 --- ### Seamlessly use every day - Overall rating: 4/5 - Reviewer: Gabrielle T. - Verified reviewer: Yes - Industry: Internet - Company size: 501-1000 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Super simple. We use this literally every day at my office, in fact one office uses it exclusively to get in and out of the building. Just click into the app, click the door you want to open and voila, it opens! Honestly awesome, so much better than keys. Wish my house had this. #### Cons Sometimes it takes a moment for the app to connect/occasionally it doesn't recognize the door and you have to reload the app. It also would be great if it stayed open for just a liiiiiiittle bit longer... I often have a lot in my hands and have to put my phone away before I can open the door, and by then it's locked again. #### Vendor response Hi Gabrielle, thanks a lot for the review! Let your systems team know regarding the door open time, they can easily update that and our support team is happy to help! Replied August 2019 --- ### Ridiculously Simple Door Access - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Not having a carry a bunch of keys and being able to give people remote access to our building makes life so much easier and more convenient. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros In my particular position, the most useful thing about KISI is being able to give access of our event space to renters remotely via the app. #### Cons In order to get the most seamless experience you have to allow background location permission, which I prefer to use sparingly. That makes it necessary to go through a couple extra steps to unlock doors. #### Vendor response Thank you very much! We're happy we were able to meet your expectations! Replied January 2023 --- ### Very Good platform - Overall rating: 5/5 - Reviewer: Arturo J. - Verified reviewer: Yes - Industry: Events Services - Company size: 201-500 employees - Product usage: Used monthly for less than 6 months - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good, we could integrate with other platform and make ours workflow much better #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, lots of functionlities, integration with other platforms #### Cons Expensive, just to implement one door requieres investment #### Vendor response Thank you very much for your feedback! We're happy to know we were able to meet your expectations. We work really hard on our integrations and we're excited to see that you were able to improve your workflow. Replied January 2023 --- ### I'm new to using, but what an awesome app! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used weekly for less than 6 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how easy it was to set up, it really didn't require any brainpower at all. All you do is swipe to buzz/let yourself in. #### Cons No cons yet. I don't like having to enable my location on my phone - but I'm sure it's a safety feature and a choice that my coworking office decided to make. #### Vendor response Thank you! We're happy we were able to meet your expectations. Replied January 2023 --- Showing 1 - 10 of 58 Reviews [See All Reviews](https://www.softwareadvice.com/physical-security/kisi-profile/reviews/) ## Kisi Popular Comparisons [Brivo Access vs Kisi](https://www.softwareadvice.com/identity-management/brivo-access-profile/vs/kisi/)[Resolver vs Kisi](https://www.softwareadvice.com/pci-compliance/grc-cloud-profile/vs/kisi/)[Silvertrac Software vs Kisi](https://www.softwareadvice.com/physical-security/kisi-profile/vs/silvertrac-software/) [Compare All Alternatives](https://www.softwareadvice.com/physical-security/kisi-profile/alternatives/) ## See what companies are saying about Software Advice