N-sight Software
About N-sight
N-able N-sight RMM offers a comprehensive set of tools to secure, maintain, and improve IT operations across client networks of all complexities and sizes. Trusted by over 25,000 MSPs globally, N-able N-sight RMM offers powerful platforms with a tailored experience built for your business needs.
Key features include:
• Integrated features within a single pane of glass, bringing everything you manage into one console
• Simple, powerful automation leads to premier scalability for even the largest or most complex clients
• Integrated AV, patch management, web protection, backup, endpoint detection and response, and risk intelligence data security assessments
• Lightning-fast remote control allows you to identify and fix any issue, with any endpoint, from anywhere, wi...
N-sight Pricing
30-day free trial, no credit card required. Contact N-able for full pricing information.
Starting price:
$99.00 per month
Free trial:
Available
Free version:
Not Available
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N-able N-sight Dashboard
N-sight User Reviews
OVERALL RATING
Showing 1 - 5 of 72 reviews
Derek
Verified reviewer
Company size: 11-50 employees
Industry: Information Technology and Services
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
March 2020
SolarWinds RMM (formerly N-Able) is a great RMM tool
Great solution for an RMM tool. The management of the alerts and system is the best overall of the competitors. Would recommend as long as the PSA tool links to it well.
Pros
Very intuitive interface and easy to learn. Easy to navigate and manage individual endpoints and quiet noisy alerts. Great integration with direct hardware monitoring as well.
Cons
Remote access software has historically been an additional feature. Very competitive market and some aspects are not the "best" in the market, including remotely connecting to computers. SolarWinds is also only breaking into the PSA market so there is not a direct connecting service to link on day 1 without looking at other vendors.
Reasons for choosing N-sight
SolarWinds is a great RMM tool and can be linked nicely with Connectwise Manage. ConnectWise pushes hard to force the linking of Control, which makes this a difficult decision.
Chris
Company size: 51-200 employees
Industry: Transportation/Trucking/Railroad
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
September 2020
A decent mix with different tools
Their platform has absolutely put us in a better position for supporting our users working across multiple locations and offices.
Pros
Solarwinds is building a very broad set of tools helping MSPs and admins manage corporate IT users, networks, and assets. I really like that a big part of their strategy consists of recurring available trainings of not only their own software, but best practices. I have already learned a great deal working with their platform.
Cons
They are still growing and adding on. It sometimes gets a little frustrating that all the toolsets are not directly integrated into their RMM platform.
Reasons for choosing N-sight
cheaper and felt like they would be easier to work with getting training, etc.
Reasons for switching to N-sight
RMM had the broad tools to better manage our resources than a simple remote support tool.
Anonymous
Company size: 2-10 employees
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
June 2022
Just OK
It’s OK. Not sure I’m ready to change from it. Have created many custom jobs.
Pros
Been using the product for years. It’s hard to change another one. It does have many features and integrations.
Cons
It’s expensive and hard to navigate. When a job fails it gives you little to no information about why it fails.
Reasons for choosing N-sight
Mainly chose this product because of its reputation. Many promises were made. Had hoped that it would have better integration with the company’s PSA.
Reasons for switching to N-sight
Connect wise back then known as Labtech was very hard to manage.
Marcio
Company size: 2-10 employees
Industry: Information Technology and Services
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
December 2019
Nice to have all your customers in one place
Customer service is hard to reach and slow to respond
Pros
The fact that I have all my customer computers in one place
Cons
Updates fail constantly and the reason is not clear. Also it doesn't work with trendmicro antivirus which is my solution
Reasons for choosing N-sight
More complete and mature... But COMODO continues to evolve and it's free!
Reasons for switching to N-sight
Not complete and expensive. Remote access through vnc is VERY slow and limited
Response from SolarWinds MSP
We're sorry to hear you've experienced some challenges with customer service as we always strive to deliver the best service experience possible. This obviously wasn't what you experienced and that's troublesome. We will reach out to you shortly to hopefully assist you further.
Replied December 2019
Jonathan
Company size: 1 employee
Industry: Computer & Network Security
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2022
Super produit mais relativement couteux
Globalement très satisfait, je n'aurais pas forcément changé si leur politique de prix n'évoluait pas si souvent sans prévenir à l'avance.
Pros
Très complet, permet d'aller au bout des choses, Interface claire présentant l'essentiel rapidement
Cons
La politique de prix trop volatile. Certaines fonctionnalités plus difficiles à trouver, mettre en œuvre
Reasons for switching to N-sight
modifications régulières à la hausse sans prévenir des tarifs
