About N-sight

N-able N-sight RMM offers a comprehensive set of tools to secure, maintain, and improve IT operations across client networks of all complexities and sizes. Trusted by over 25,000 MSPs globally, N-able N-sight RMM offers powerful platforms with a tailored experience built for your business needs. Key features include: • Integrated features within a single pane of glass, bringing everything you manage into one console • Simple, powerful automation leads to premier scalability for even the largest or most complex clients • Integrated AV, patch management, web protection, backup, endpoint detection and response, and risk intelligence data security assessments • Lightning-fast remote control allows you to identify and fix any issue, with any endpoint, from anywhere, wi...

N-sight Pricing

30-day free trial, no credit card required. Contact N-able for full pricing information.

Starting price: 

$99.00 per month

Free trial: 

Available

Free version: 

Not Available

Close

Image 1 of 3

N-able N-sight Dashboard

N-sight User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

4.5

Showing 1 - 5 of 72 reviews

User Profile

Derek

Verified reviewer

Company size: 11-50 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
3

Customer support

out of 5
5

Functionality

out of 5

March 2020

SolarWinds RMM (formerly N-Able) is a great RMM tool

Great solution for an RMM tool. The management of the alerts and system is the best overall of the competitors. Would recommend as long as the PSA tool links to it well.

Pros

Very intuitive interface and easy to learn. Easy to navigate and manage individual endpoints and quiet noisy alerts. Great integration with direct hardware monitoring as well.

Cons

Remote access software has historically been an additional feature. Very competitive market and some aspects are not the "best" in the market, including remotely connecting to computers. SolarWinds is also only breaking into the PSA market so there is not a direct connecting service to link on day 1 without looking at other vendors.

Reasons for choosing N-sight

SolarWinds is a great RMM tool and can be linked nicely with Connectwise Manage. ConnectWise pushes hard to force the linking of Control, which makes this a difficult decision.

Chris

Company size: 51-200 employees

Industry: Transportation/Trucking/Railroad

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

September 2020

A decent mix with different tools

Their platform has absolutely put us in a better position for supporting our users working across multiple locations and offices.

Pros

Solarwinds is building a very broad set of tools helping MSPs and admins manage corporate IT users, networks, and assets. I really like that a big part of their strategy consists of recurring available trainings of not only their own software, but best practices. I have already learned a great deal working with their platform.

Cons

They are still growing and adding on. It sometimes gets a little frustrating that all the toolsets are not directly integrated into their RMM platform.

Reasons for choosing N-sight

cheaper and felt like they would be easier to work with getting training, etc.

Reasons for switching to N-sight

RMM had the broad tools to better manage our resources than a simple remote support tool.

Anonymous

Company size: 2-10 employees

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
2

Ease-of-use

out of 5
2

Value for money

out of 5
2

Customer support

out of 5
3

Functionality

out of 5

June 2022

Just OK

It’s OK. Not sure I’m ready to change from it. Have created many custom jobs.

Pros

Been using the product for years. It’s hard to change another one. It does have many features and integrations.

Cons

It’s expensive and hard to navigate. When a job fails it gives you little to no information about why it fails.

Reasons for choosing N-sight

Mainly chose this product because of its reputation. Many promises were made. Had hoped that it would have better integration with the company’s PSA.

Reasons for switching to N-sight

Connect wise back then known as Labtech was very hard to manage.

Marcio

Company size: 2-10 employees

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
3

Value for money

out of 5
3

Customer support

out of 5
3

Functionality

out of 5

December 2019

Nice to have all your customers in one place

Customer service is hard to reach and slow to respond

Pros

The fact that I have all my customer computers in one place

Cons

Updates fail constantly and the reason is not clear. Also it doesn't work with trendmicro antivirus which is my solution

Reasons for choosing N-sight

More complete and mature... But COMODO continues to evolve and it's free!

Reasons for switching to N-sight

Not complete and expensive. Remote access through vnc is VERY slow and limited

Response from SolarWinds MSP

We're sorry to hear you've experienced some challenges with customer service as we always strive to deliver the best service experience possible. This obviously wasn't what you experienced and that's troublesome. We will reach out to you shortly to hopefully assist you further.

Replied December 2019

Jonathan

Company size: 1 employee

Industry: Computer & Network Security

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
3

Value for money

out of 5
5

Functionality

out of 5

March 2022

Super produit mais relativement couteux

Globalement très satisfait, je n'aurais pas forcément changé si leur politique de prix n'évoluait pas si souvent sans prévenir à l'avance.

Pros

Très complet, permet d'aller au bout des choses, Interface claire présentant l'essentiel rapidement

Cons

La politique de prix trop volatile. Certaines fonctionnalités plus difficiles à trouver, mettre en œuvre

Reasons for switching to N-sight

modifications régulières à la hausse sans prévenir des tarifs

Popular N-sight Comparisons