Infraon IMS

RATING:

4.2

(25)

About Infraon IMS

Infraon IMS is a Unified IT Infrastructure Monitoring and Management Solution that helps simplify network and systems management by monitoring, managing and optimizing system performance and availability across heterogeneous IT environments. It is enterprise-proven and ensures smooth running of data centers both on-premise as well as on the cloud.

Infraon IMS Pricing

Starting price: 

₹1,000.00 per year

Free trial: 

Available

Free version: 

Not Available

Infraon IMS netflow summary

Infraon IMS Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4.5

Most Helpful Reviews for Infraon IMS

1 - 5 of 25 Reviews

Astha

Information Technology and Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Infraonims

Very pleasant experience with the installation team,good support

PROS

Application monitoring, ISP Link monitoring,network topology and the dashboard is very nice

CONS

Cost could be little bit competitive and should allow partners to perform the installation.

Reason for choosing Infraon IMS

Best combination of feature sets available.

Reasons for switching to Infraon IMS

More feature set was available in Infraonims.

Vendor Response

Hi Astha, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers! Gayathri R L

Replied October 2022

Vishal

Information Technology and Services, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed June 2020

Product deliverency

As an implementation process, we have learned more functionality and process level stability from on-site team

PROS

As user console and administrator, the console is different and the application gives of the 100% discoverability

CONS

Mine suggestion is based on user module and customer onboarding creation of profile wise authentication creations are more so, try to reduce on that make without complication on it

Reason for choosing Infraon IMS

Accuracy in the report for product and alert wise triggering

Reasons for switching to Infraon IMS

Accuracy in the report for product and alert wise triggering

Vendor Response

Hi Vishal, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers! Gayathri R L

Replied October 2022

Rajib

Information Technology and Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed March 2020

Everest IMS Review

PROS

Like other monitoring products it covers all basic requirements.

CONS

It does not cover all the products and not so flexible from integration point of view

Vendor Response

Hi Rajib, Thank you for your feedback. We appreciate your bringing this to our attention. We strive to provide all our customers with satisfaction and a positive experience. We will look into your issue and try to resolve it as soon as possible. Kind Regards, Gayathri RL

Replied October 2022

Karthik

Information Technology and Services, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Infraon IMS Review

Customer support is fantastic, i didn't face any negative experience with support team, Infraon IMS can monitor all of our on-perm network/server devices,

PROS

Alerts and Notification and alarms dashboard which enable our IT support to act proactively for any kind of outage alerts and abnormality, This is great feature.

CONS

Reports need some detailed graphical view and drill down option for layman person to understand.

Reason for choosing Infraon IMS

PRTG have limitation to monitor all the resources and interfaces and License is too cost, But Infraon IMS can monitor all the interfaces without any limit and License also is economical to purchase this product

Vendor Response

Hi Karthik, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers! Gayathri R L

Replied October 2022

Pavan

Information Services, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2020

Excellent Product

As EverestIMS provide template based monitoring from day one we can start the monitoring of the device. CSV template is on add on feature to onboard the device. Support is extremely good compared to other OEM.

PROS

User Friendly, Easy of use, Value for money and support from EverestIMS is very good.

CONS

Support for L2 layer switch and need to have more inbuilt report

Reason for choosing Infraon IMS

Integrated NMS + Ticketing solution helps in complete NOC operations management with option to track vendor SLAs,No additional cost for supporting softwares,Feature-rich reporting module & Simple device-based licensing policy

Reasons for switching to Infraon IMS

Agent less approach, highly scallable and good support from OEM & Mutili tenancy feature for MSP providers.

Vendor Response

Hi Pavan, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers! Gayathri R L

Replied October 2022