--- title: "New Relic Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of New Relic. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if New Relic is a good fit for you!" source_url: "https://www.softwareadvice.com/network-management/new-relic-one-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Web Analytics Software](https://www.softwareadvice.com/web-analytics/) / [New Relic](https://www.softwareadvice.com/devops/new-relic-one-profile/) / New Relic Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/devops/new-relic-one-profile/) Reviews [Alternatives](https://www.softwareadvice.com/devops/new-relic-one-profile/alternatives/) # New Relic User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 202 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.2/5 - Value for money: 4.0/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 122 reviews (60%) - 4 stars: 65 reviews (32%) - 3 stars: 12 reviews (6%) - 2 stars: 2 reviews (1%) - 1 star: 1 reviews (0%) ### Most mentioned pros - However, it does come with a learning curve, and costs can grow as usage increases. Despite these challenges, it remains a valuable tool for maintaining visibility and control over complex systems. - By combining performance monitoring with security analytics capabilities, New Relic empowers security teams to detect threats more quickly and effectively, reducing incident response times. - I've had a solid experience with New Relic, regularly using it to monitor and optimize our application's performance. ### Most mentioned cons - Pricing is another concern, as costs can quickly increase depending on usage and data ingestion, making it less predictable for smaller teams. - One of the main downsides of New Relic is its complexity, especially for new users. - I doubt we would go to new relic once you're using datadog since I think there's too many dashboards and alerts set up with datadog. ## New Relic customer reviews Showing reviews 1-25 of 202 (page 1). ### Seamless APM Setup and Heroku Integration - Overall rating: 5/5 - Reviewer: Arjun K. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered I went from having no APM solution to having a full-fledged monitoring system in mere minutes. New Relic's streamlined setup process and Heroku integration allowed me to start monitoring and optimizing my application's performance almost instantly. I mean, seriously, you can't beat that kind of efficiency. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Setting up New Relic for my application was a walk in the park. With just a few clicks and some configuration, I was able to get the APM goodness flowing. And the integration with Heroku? Oh boy, it couldn't have been smoother. New Relic and Heroku make a dream team, providing valuable insights into application performance without any hassle or headache. #### Cons let's talk about the UI. It's functional, no doubt, but it could use a bit of a facelift to enhance the user experience. A simpler and more intuitive interface would make navigating through the various monitoring features a joy. New Relic, take note: a clean and user-friendly UI can go a long way in keeping us users engaged and productive. #### Reasons for choosing New Relic New Relic won me over with its flexibility and simplicity, especially for a startup like mine. With a straightforward one-line Node install, I was up and running, monitoring my application's performance without breaking a sweat. It provided the right balance of power and ease of use, making it a perfect fit for my startup's needs. --- ### Good Tooling - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Retail - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered Really good technical product, but for large enterprise environments the licence model is causing problems, it's user based #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Synthetic checks and alerts are very well and teams can get there information to troubleshoot their applications #### Cons - Pricing and user Licence model, every year it's changing his pricing model and usage model - Frontend Monitoring #### Reasons for switching to New Relic we needed a more observablity tool then only with jmeter and Nimsoft --- ### Profile your app in production - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros NewRelic makes it very easy to profile your app in production without affecting the app performance. Sometimes, some performance related issues only occur in a specific environment and it is hard to find them in development environment. With NewRelic it is not only possible to detect performance related issues but also pin point the exact location in your code that is responsible for that issue. Their other popular service is NewRelic Servers which make it easy to monitor overall server performance. #### Cons Too pricey for small teams and startups. --- ### A Great Observability platform - Overall rating: 4/5 - Reviewer: Daniel H. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros We set up New Relic as we needed a observability platform that we could use to Troubleshoot infrastructure, view logs and use the synthetics to monitor our website's performance and availability.after going through a POC trial of using the tool we were very happy with the results and decided to do a 2 year deal with New Relic as it will help with our introduction and roll out of microservices. #### Cons Some of the UI could be improved compared to the competitors to display information. Also the synthetics editors on other sites are slightly better with the ability to record what you want the synthetic to do rather than writing all the code yourself. #### Reasons for choosing New Relic Other companies we work with also use New Relic and we found the customer service to be very helpful --- ### Great tool for tracking the performance and health of our platform - Overall rating: 5/5 - Reviewer: Leon S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am using the web interface and the app multiple times a day to quickly see how the application is performing. The notifications in case of disruptions are convenient and very helpful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's clean and simple to setup and gives a great dashboard which helps get a quick overview of the performance of our SaaS application. #### Cons When using multiple modules on a bigger infrastructure it can get quite expensive. However we only use the basic version which gives us all the info we need. #### Reasons for choosing New Relic New relic was cheaper and easier to implement. --- ### New Relic Offers Simple-to-Set-Up Server Monitoring - Overall rating: 5/5 - Reviewer: Jonathan S. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. New Relic is a great product/service that is extremely powerful and easy to use. They even have iOS/Android apps to stay up-to-date on server stats while away from your desk. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I love how easy it was to get the New Relic agent installed on my Digital Ocean server. Within minutes it was piping in data to their dashboard. #### Cons Making sense of the mountain of data is challenging. It takes time and effort to figure out what all the data means and how it can be useful to your organization. It is well worth the effort though. #### Reasons for choosing New Relic New Relic is the most robust and powerful solution and it was incredibly easy to get up and running with. --- ### New Relic Review - Experience from Morningstar - Overall rating: 5/5 - Reviewer: Ruchika P. - Verified reviewer: Yes - Industry: Financial Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with New Relic has been very positive. It offers comprehensive observability across applications, infrastructure, and synthetics, enabling quick detection and resolution of performance issues. However- need some fixes in UI bugs/glitches. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Tech support, easy to use, user friendly. I like how New Relic provides deep visibility into applications and infrastructure through one unified platform. The real-time performance monitoring, powerful alerting, and customizable dashboards make it easy to detect issues quickly and maintain reliability. I also appreciate the ease of integration with cloud providers. #### Cons The incidents do not auto resolve instantly specially for process monitoring. When there are same alerts from different conditions it is not smart enough to not open a separate incident. Occasional Lag: Rare delays in metrics during high load. --- ### NewRelic - observability of the future - Overall rating: 4/5 - Reviewer: rahul m. - Verified reviewer: Yes - Industry: Retail - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. easy to learn and configure for observability. Support is prompt and resolutions are provided. Lot of widgets available for different visualizations. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy NRQL to to get data and prepare dashboards and view logs. Straightforward configurations to send application data to new relic. Lot of material available online to learn nuances of the tool #### Cons Lack of detailed structure of what all types of data types available to store logs. If custom visualizations are developed, its only available to other users as 'Core' or 'full platform' and not to 'Basic user'. This increases the licensing cost. sometimes custom visualizations such as 'pathpoint' are prone to bugs and Not available to view. Need to have more documentation around Nerdgraphs and Mutations. --- ### Very good ovservation tool - Overall rating: 4/5 - Reviewer: Bishal D. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I like how its dashboard looks clean and easy to use. The monitoring tools are excellent. #### Cons There is nothing I don't like about New Relic now. But initially, during setup, it was a bit complicated. --- ### New Relic and Cybersecurity: A Powerful Combination - Overall rating: 5/5 - Reviewer: Rodrigo T. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. New Relic has been invaluable in bolstering our company's security posture. From early anomaly detection and threat identification to vulnerability management, it has enabled our security team to implement more effective preventive measures. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros New Relic, a cloud-based observability platform providing a comprehensive view of application performance, has expanded its reach to become a strategic ally in cybersecurity. By combining performance monitoring with security analytics capabilities, New Relic empowers security teams to detect threats more quickly and effectively, reducing incident response times. #### Cons I cannot find any negative aspects to point out. --- ### Tracking performance app for billing system. - Overall rating: 5/5 - Reviewer: Clara T. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered It has helped me keep our invoicing systems running smoothly, leading to fewer mistakes in billing clients when telecom usage spikes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I appreciate how New Relic’s dashboards display live performance for our billing apps, allowing me to identify slowdowns that could cause a lag in financial reporting. #### Cons There are so many metrics, that the interface can feel overwhelming and it takes time for me to seek the information I need for accounting. --- ### Providing advance tracking facilities for an application. - Overall rating: 5/5 - Reviewer: Khaled G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I would suggest that they begin with the basics and, from there, learn its advanced features. The documentation is great, and so is the community support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the fact that it can give very good insights into application performance through real-time monitoring and detailed metrics. #### Cons New Relic has greatly optimized my workflow in that it proactively finds and resolves performance bottlenecks, freeing me to actually focus on the development and innovation of applications. --- ### Comparing New relic to datadog. - Overall rating: 4/5 - Reviewer: Mauricio L. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I feel Every begginner startup at least with rails should at least have the free version of new relic and the upgrade into the paid. Now when scaling and for enterprise, datadog feels more connected when a trace is easier to filter on behaviours, logs, graphs, etc. I doubt we would go to new relic once you're using datadog since I think there's too many dashboards and alerts set up with datadog. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros It's much less expensive than datadog as it's not the same offering. The info on query load, the db explains. I felt it was easier to setup than with datadog. Error tracking I believe is better as well from what I recall. #### Cons I bit obtuse in making clear stuff like appdex. When I used this back in 2018-2021, I was hable to priorize stuff by endpoints by throughput and then looking at slow endpoints. This is much easier looking at service pages in datadog where I can just sort by request count. --- ### New Relic One Review - Overall rating: 5/5 - Reviewer: Mahipal Singh B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered With the help of the Real-Time Monitoring feature, we keep our business application online. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Real-time monitoring and application performance management are the best feature which I like most in this application. With the help of Real-Time monitoring, the team will get informed by the system if anything goes wrong in the system like the system down. So, the team can quickly fix the issue and make the system online. Application Performance management helps developers to know where they have to focus in the system to make the system more efficient, reliable and scalable. #### Cons As of now, I don't have anything which I don't like in this software. We keep exploring the available functionality in the New Relic. --- ### Best full stack observability tool - Overall rating: 5/5 - Reviewer: Happy S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered One of the best tool I have came across. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Best Things About New Relic:Application Performance Monitoring (APM)Infrastructure MonitoringReal-Time InsightsEnd-to-End VisibilityAlerting and NotificationsIntegration and CompatibilityData Visualization and DashboardsScalability and FlexibilityInsightful Reports and AnalyticsDevOps Collaboration #### Cons Limited Free PlanData Retention PoliciesSupport Response TimesIntegration Limitations #### Reasons for choosing New Relic Easy to use. --- ### Performance Monitoring Paradigm - Overall rating: 5/5 - Reviewer: Allyson C. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I noticed a sudden increase in response times for one of my application endpoints. With New Relic, I was able to drill down into the root cause, discovering that it was due to a database query that needed optimization. #### Cons I least liked about New Relic is its pricing structure, which can be complex to understand and may become expensive as my monitoring needs grow. --- ### Best Application monitoring tool around !! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Ease of use is the best feature about this tool, you can get started with very minimal training. Dashboarding perfromance report capability is also good, helps us to keep on top of our applications perfromance. Another feature that we love is the integration with Jira which enabled auto-creating of tickets on violation of certain thresholds. Overall, this is used by developer community on daily basis. #### Cons The licensing is per node, whcih makes it expensive to turn it on non-prod infra. I hope this changes in future. --- ### Nice monitoring tool with extensive analysis options. - Overall rating: 5/5 - Reviewer: Evert H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is possible to do a in depth analysis in case of a performance problem in our software. This saves us time and we are able to deliver the solution to our users faster. Afterwards we can monitor based on data if the solution actually works. #### Cons Pretty steap pricing model if you want your developers to use most of the features. --- ### Pros & Cons of New Relic - Overall rating: 5/5 - Reviewer: Tarang K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 1. It has a great interface to debug server-side performance issues.2. Since it runs on your server you get accurate real-user page load times.3. It provides the ability to write custom queries also.4. It also provides the ability to customize monitoring parameters.5. It has a fine stacktrace which highlights the faulty code line by line. #### Cons New Relic has some shortfalls:1. Its Python agent has many memory leaks which lead to resource hogging.2. It has very limited support for the Tornado web framework.3. New Relic works best if your app has some kind of web API, otherwise, it's not much of a use.4. Its interface is a bit tricky, so goodbye ease of use.5. It can be sometimes difficult to get your threshold limits correctly. --- ### Solid APM capabilities and a cloud-native approach to monitoring - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered APM vendors are a dime a dozen, New Relic is one of the most experienced and it shows in the product and support. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros New Relic has been around for a while, they were founded in 2008. That's over 10+ years in delivering application insights to customers. I started working with New Relic while with VMware, they were overkill for infrastructure but really shone when it came to applications. The ecosystem is active, there are plugins for many popular applications and solutions. They run big data analytics on the backend to provide insights based on patterns observed. Dashboards are easy to setup and customize, and the UI performance is snappy. #### Cons There are a ton of different products within their portfolio so it is somewhat daunting to figure out what works for you. Even worse, pricing varies on multiple factors so it's not straightforward to predict your costs. They do offer a free trial though, like many similar products. While there are many plugins available for New Relic, they are often maintained by partners or other users and are not directly supported by New Relic. --- ### New Relic is a very good product if you have the budget for it. - Overall rating: 5/5 - Reviewer: Mugurel C. - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The strongest point of New Relic is the granularity of the information and that it's a very good fit for any Rails app. #### Cons The big issue I have with New Relic (and the one that made switch to a different provider) is that the pricing is outrageous. Unless you are with a Corporation that does not mind throwing $$$ per month on this service, the free version is barely an good. --- ### A promising product being hampered by frequent bugs and issues - Overall rating: 3/5 - Reviewer: Srikanth D. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Its a very promising product, but the recent issues and the frequency of those issues have ruined the overall experience. There are more false alerts than the actual alerts and the team is looking for alternate options now. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We can have a centralized monitoring of all the apps and hosts. Ability to develop custom alerts using NRQL. Helps to identify potential bottlenecks and peaks in the performance. #### Cons Frequent issues/ glitches and downtimes in NewRelic causing false alarms while monitoring. Lack of default dashboard/UI to see the overall status for a group of apps/ team. No feature to turn off a alert policy from the UI, we have to start and stop individual alerts. #### Reasons for switching to New Relic Organization direction change --- ### A great product - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience with this product is amazing and I would definitely recommend it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros This product is very easy to integrate with your application and is very easily customizable as well. You can monitor the application health, latency, memory used and so much more and also customize the dashboard according to your needs. #### Cons It is a bit confusing to learn and adapt to it in the starting but once you get the hang of it, it's an amazing product. --- ### Love New Relic, but soooo expensive - Overall rating: 4/5 - Reviewer: Ryan M. - Verified reviewer: Yes - Industry: Internet - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Love the ability to see under the hood on production products while up and running. There have been countless times where we can pinpoint an issue in production that we couldn't replicate in dev. Great tool. #### Cons SOOOOOO expensive. I really wish their pricing model was based on number of transcations, dealing with their sales team has consistently been brutal. There seems to be no logic to their pricing and their sales people have struck me as super slimy, only interested in getting their commission. I would be much happier if they went to an AWS like pay per use model. --- ### Great analytic tool for non technical - Overall rating: 3/5 - Reviewer: Navjot S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. If you are familiar with powershell scripts you can generate reports on your own and really don't need analytic tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Great analytic tool if you are non-technical. They provide a fully fledged online portal to get server infrastructure details, web call details, SQL queries details. #### Cons New relic internally calls powershell scripts & sql queries to generate reports which consumes CPU on its own. ## More reviews [Next reviews](https://www.softwareadvice.com/devops/new-relic-one-profile/reviews/?page=2) --- New Relic Reviews, Pros and Cons - 2026 Software Advice