---
title: "icon"
description: "Reviews of New Relic. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if New Relic is a good fit for you!"
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---

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New Relic Reviews

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# New Relic User Reviews

## Reviews Summary

## Overall Rating

4.5

* * *

## Ratings Breakdown

5

(120)

4

(62)

3

(12)

2

(2)

1

(1)

## Secondary Ratings

Ease-of-use

4.2

Customer Support

4.2

Value for money

4

Functionality

4.5

* * *

### Pros

"However, it does come with a learning curve, and costs can grow as usage increases. Despite these challenges, it remains a valuable tool for maintaining visibility and control over complex systems."

"By combining performance monitoring with security analytics capabilities, New Relic empowers security teams to detect threats more quickly and effectively, reducing incident response times."

"I've had a solid experience with New Relic, regularly using it to monitor and optimize our application's performance."

### Cons

"Pricing is another concern, as costs can quickly increase depending on usage and data ingestion, making it less predictable for smaller teams."

"One of the main downsides of New Relic is its complexity, especially for new users."

"I doubt we would go to new relic once you're using datadog since I think there's too many dashboards and alerts set up with datadog."

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New Relic Reviews, Pros and Cons - 2026 Software Advice