theGuard

RATING:

5.0

(2)
Overview

About theGuard

theGuard is a cloud-based solution that helps manage IT service management and network monitoring. It provides a range of solutions, such as SmartCMDB, SmartITSM, SmartChange, and Interface Manager. With theGuard, organizations can align their IT operations with ITIL best practices, from managing service catalogs to handling incidents and problems. The integrated service desk enables efficient ticket management and service request tracking. By utilizing features like inventory and configuration management, businesses gain complete visibility into their network infrastructure, enabling proactive decision-making and issue troubleshooting. Additionally, it allows real-time network monitoring capabilities.

theGuard Pricing

Please contact Realtech directly for pricing details.

Starting price: 

$20,000.00 one time

Free trial: 

Available

Free version: 

Not Available

Screenshot not available

theGuard Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

5

Value for money

4

Functionality

5

Most Helpful Reviews for theGuard

2 Reviews

Roland

Utilities, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Top für Überwachung der OT-Netzwerke

Zuverlässiges und sehr ausgereiftes Produkt.

PROS

Deckt alle unsere Geräte (Firewalls, Switche, Router usw.) ab, stellt diese auch grafisch korrekt dar (PSMs). Auf die Alarmierung kann man sich verlassen.

CONS

Die GUI ist teils etwas veraltet. Die neue WebCenter noch nicht komplett ausgebaut.

Maximilian T.

Utilities, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Grundsolide Software

PROS

Die umfangreichen Funktionen und die Stabilität dieser Software haben sich bei uns seit Jahren bewährt.

CONS

Die Menüführung könnte kompakter sein, damit man sich schneller zurecht findet.