# ThousandEyes Software Reviews, Demo & Pricing - 2026 > Review of ThousandEyes Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/network-mapping/thousandeyes-profile --- [Home](https://www.softwareadvice.com/) / [Network Monitoring Software](https://www.softwareadvice.com/network-monitoring/) / ThousandEyes Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # ThousandEyes 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview ThousandEyes 4.6 [(8)](https://www.softwareadvice.com/network-mapping/thousandeyes-profile/#reviews) Pricing Pricing available upon request Top Alternatives ### About ThousandEyes ThousandEyes is a cloud-based network monitoring tool suitable for large and midsize businesses across all industries. It offers tools to help manage application delivery, view real-time performance data and receive alerts and reports. Network data monitoring tools include network visualizations that allow users to view loss per interface, latency per link and path changes over time at various points along the network path. Visualizations include enterprise, WAN and internet segments. ThousandEyes can monitor TCP, VoIP, FTP and HTTP-based traffic, as well as remotely-hosted applications and remote-worker performance. ThousandEyes offers network outage detection, which identifies routing issues and provides users with possible causes for the outage. Routing issues are grouped by country and autonomous system. Users can also configure reports and alerts, view historical data and save events such as configuration changes. Support is offered through an online knowledge base, chat, email and over the phone. Monthly and annual pricing is available. ## ThousandEyes User Interface ## Popular ThousandEyes Alternatives Main Product ThousandEyes 4.6 [(8)](https://www.softwareadvice.com/network-mapping/thousandeyes-profile/#reviews) Ratings Breakdown - 4.38Ease of use - 4.17Value for money - 4.67Customer support - 4.63Functionality Pricing Available upon request Alternative Product [ManageEngine OpManager](https://www.softwareadvice.com/it-management/manageengine-opmanager-profile/) 4.5 [(296)](https://www.softwareadvice.com/it-management/manageengine-opmanager-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.63Value for money - 4.55Customer support - 4.59Functionality Pricing Starting at $95.00 per year Alternative Product [ManageEngine NetFlow Analyzer](https://www.softwareadvice.com/network-monitoring/manageengine-netflow-analyzer-profile/) 4.5 [(91)](https://www.softwareadvice.com/network-monitoring/manageengine-netflow-analyzer-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.82Value for money - 4.72Customer support - 4.66Functionality Pricing Starting at $245.00 one time Alternative Product [ManageEngine OpUtils](https://www.softwareadvice.com/network-monitoring/manageengine-oputils-profile/) 4.4 [(129)](https://www.softwareadvice.com/network-monitoring/manageengine-oputils-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.65Value for money - 4.62Customer support - 4.54Functionality Pricing Starting at $138.00 per year Alternative Product [Site24x7](https://www.softwareadvice.com/cloud-management/site24x7-profile/) 4.7 [(351)](https://www.softwareadvice.com/cloud-management/site24x7-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.48Value for money - 4.49Customer support - 4.61Functionality Pricing Starting at $10.00 per month Alternative Product [ManageEngine OpManager MSP](https://www.softwareadvice.com/network-management/manageengine-opmanager-msp-profile/) 4.4 [(72)](https://www.softwareadvice.com/network-management/manageengine-opmanager-msp-profile/#reviews) Ratings Breakdown - 4.57Ease of use - 4.76Value for money - 4.73Customer support - 4.68Functionality Pricing Available upon request ## ThousandEyes Pricing and Plans Starting price: Pricing available upon request Free Trial Free Version Basic Pricing available upon request No plan information available ## ThousandEyes Features - Popular features found in Network Monitoring Bandwidth Monitoring Baseline Manager Data Visualization Device Auto Discovery Incident Management IP Address Monitoring Network Analysis Patch Management Real-Time Data Simple Network Management Protocol (SNMP) Threshold Alerts Uptime Reporting - More features of ThousandEyes Alerts/Escalation Alerts/Notifications API Connectivity Management Customizable Reports Dashboard Monitoring Network Monitoring Reporting/Analytics Server Monitoring Service Level Agreement (SLA) Management Troubleshooting Virtualization Web Traffic Reporting ## ThousandEyes Integrations PagerDuty Integration rated undefined from -1 review Slack Integration rated undefined from -1 review ## ThousandEyes User Reviews Overall Rating 4.6 Ratings Breakdown 5 75% 4 13% 3 13% 2 0% 1 0% Secondary Ratings Ease of Use 4.4 Value for money 4.2 Customer support 4.7 Functionality 4.6 Have you used ThousandEyes and would like to share your experience with others? Brian B. Verified reviewer Information Technology and Services 1001-5000 employees Used daily for more than 2 years Review source Reviewed September 2021 Love the network path visualization 5 This product is very easy to implement and manage. Their customer support has also been very helpful. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The network path visualization help a lot with identifying whether there is an issue on the internet versus our company's infrastructure. Their customer support is also top notch and super responsive to any questions I've had. Cons: Would really like to see more alerting options around the enterprise agents themselves. Reasons for switching to ThousandEyes We didn't actually switch, but we added ThousandEyes in addition to Pingdom to have a monitoring tool that was more customizable and gave us more information. Read More MA Moustafa A. Verified reviewer Maritime 10000+ employees Used daily for more than 2 years Review source Reviewed January 2025 Excellent Network and Application Monitoring Tool 5 My overall experience with ThousandEyes is sensational. I am thankful for ThousandEyes for being able to get me and my team the management capability to manage a complex and dynamic infrastructure. ThousandEyes is a very powerful solution for organizations which are looking to improve the visibility and mitigate huge impacts due to major incidents. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: I have been using ThousandEyes for more than three years now and since then it has been a gamer changer for our enterprise generally and our IT department specifically. It has the ability to provide end-to-end visibility into network paths, applications which increased our capability to improve the user experience as we were able to enhance our troubleshooting processes and reduce downtime. ThousandEyes allowed us to reduce the time it was required to fix/solve a major incidents, as it allowed us to point to exactly where the issue is rising and how to solve it. ThousandEyes' interface is definitely intuitive as it comes with a highly customizable dashboard that make tracking key metrics simple. I also value the integration capabilities that ThousandEyes has, it works seamlessly with cisco components so it enable a unified IT workflow. Cons: I believe that there would be a few areas for improvements, for example I think the pricing should be more attractive that how it's currently, as the larger the infrastructure the more expensive the solution will be. I have noticed occasionally delays in updating certain dashboard especially during the peak hours. I would also like to get the functionality of ThousandEyes for offline networks and the isolated components environment as the platform rely on cloud agents. Reasons for choosing ThousandEyes The product's excellent reputation was the main reason of why we chose it over other competitor. Read More AA Audrey A. Verified reviewer Civil Engineering 5001-10000 employees Used daily for less than 2 years Review source Reviewed December 2021 Barely noticeable 3 Ratings Breakdown 3 Ease of use 3 Value for money 3 Functionality Pros: ThousandEyes is barely noticeable on your computer and barely uses any of the resources. You will hardly ever notice it constantly running in the background unless you see it in the task bar panel. Cons: When it was first installed, our company made no announcement and so many of us were startled when we saw a suspicious creepy orange eye appear on our computer taskbar. It looks like a creepy spyware symbol. The company forum was filled with concerns that spyware had been installed. It was resolved when the company posted about the ThousandEyes installation. Occasionally I still get slightly alarmed when I see a bright orange eye appear on the bottom right corner of my screen. I really would recommend changing their logo. The combination of the creepy eye logo and company name "ThousandEyes" really should be reevaluated. Read More AT Alejandra T. Verified reviewer Broadcast Media 201-500 employees Used daily for less than 2 years Review source Reviewed April 2025 Good Experience using Thousand Eyes 5 Implements quite smoothly and easy. The front end is very user friendly. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Works in accordance con Cisco switches and ACI Cons: We use only Cisco Networking components. I couldn´t say how it would work with other vendors. Read More pn phuc n. Verified reviewer Computer Networking 51-200 employees Used weekly for free trial Review source Reviewed January 2025 ccna to palo perspective + thousand eye 4 The ThousandEyes application turned out to be very useful, a network engineer toggling two very useful equipment - CCNA certified hands-on network troubleshooting and management experience. The real end-to-end visibility with a unique mountain of information on network performance that has helped identify and troubleshoot issues in a critical complex environment. Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: Positives: It is very easy to use: The very user-friendly interface made it easy for engineers like myself to visualize a path in networks and surround every main reason that might cause a problem on Path Visualization: intuitive and effective. Powerful troubleshooting tools: The ability to monitor real-time performance, packet loss, latency, and DNS issues are a big factor in making the mean time to restore services (MTTR) lower in T2 support. Cloud and Application Monitoring: In today's world where companies almost move to adopted cloud services, ThousandEyes allows quick troubleshooting of the connectivity in platforms like AWS/Azure or SaaS applications and partnered traditional networking into modern environments. Collaborative Insight: The ability to share extended reports and visuals with coworkers or service providers eased the communication process in any situation, including escalation. Cons: Deeper Firewall integration: While the platform does diligence for well into the investigation of network paths, tighter internal integration with a firewall vendor such as Palo Alto (i.e., for policy impact) could add enhanced value. Pricing: Smaller organizations may think twice about the entry costs, but in the end, for the larger enterprise, the value usually surpasses this consideration. Read More Adam F. Verified reviewer Oil & Energy 201-500 employees Used daily for less than 6 months Review source Reviewed February 2023 Useful network monitoring tool 5 Thousand Eyes has been a useful addition to our troubleshooting tools and I look forward to implementing further tests and agents. Ratings Breakdown 3 Ease of use 5 Customer support 5 Functionality Pros: ThousandEyes has proved to be a useful tool to check uptime and latency between different locations and endpoints. The graphical dashboard and point to point traffic view is excellent for troubleshooting. Cons: Thousand Eyes looks to be a good product and I'm excited to use more of the features. The pricing structure and management can be confusing and difficult to get head around at first. Read More Srishti K. Verified reviewer Information Technology and Services 10000+ employees Used daily for less than 12 months Review source Reviewed June 2019 Helpful tool for Network Devices Monitoring 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This tool is really helpful in monitoring different network devices. Cons: I have never faced any issues. I am really happy. Read More WL Wallace L. Verified reviewer Information Technology and Services 1001-5000 employees Used weekly for more than 2 years Review source Reviewed December 2019 ThousandEyes 5 it's decent. It could be a bit much at first and need a bit to get used to. Ratings Breakdown 5 Ease of use 5 Functionality Pros: It's a very nice network monitoring tools, it helps looking at our network performance and report issues. Cons: It does take some time to get the dashboard to set up, but that's pretty much true for all monitoring tools Read More Showing 1 - 8 of 8 Reviews ## ThousandEyes Popular Comparisons [ManageEngine OpManager vs ThousandEyes](https://www.softwareadvice.com/it-management/manageengine-opmanager-profile/vs/thousandeyes/) ## See what companies are saying about Software Advice