About 7SIGNAL

7SIGNAL is the leader in wireless experience monitoring, providing insight into wireless networks and control over Wi-Fi performance so businesses and organizations can thrive. Our cloud-based wireless network monitoring platform continually tests and measures Wi-Fi performance at the edges of the network, enabling fast solutions to Wi-Fi issues and stronger connections for mission-critical users, devices and applications. The result is an experience unlike any other.

Industry research firm, IDC found that 7SIGNAL customers had a 65% reduction in identifying Wi-Fi problems; reduced unplanned downtime by 43% and realized an amazing 670% ROI.

Since 2007, our platform has enabled organizations to manage the Wi-Fi user experience on their networks by collecti...


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Supported Operating System(s):

Web browser (OS agnostic)

18 Reviews of 7SIGNAL

Average User Ratings

Overall

4.44 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(10)

10

4 stars

(6)

6

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 18 results

February 2021

Mitchell from NAS Wireless

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Smart WiFi Management

With 7Signal Mobile Eye, our company has been able to identify and remediate issues for many customers they otherwise would never have been able to address.

Pros

Easy to deploy and easy to manage, intuitive user interface.

Cons

A little intimidating at first, lots of data to take in.

July 2019

PAUL from KAISER PERMANENTE

Company Size: 10,000+ employees

Industry: Wireless

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

7SIGNAL WIRELESS USER REVIEW - HIGHLY RECOMMENDED

LOTS OF REPORTS THAT DIFFERENT DEPARTMENTS WANT, 7SIGNAL IS ABLE TO PROVIDE DETAILED DATA METRICS ON. THIS HELPS US TO LOCATE AND SOLVE MANY ISSUES

Pros

EASE OF USE, MANEUVERABILITY WITHIN THE PRODUCT, HIGHLY EFFECTIVE DATA ON BACK END.

Cons

NEED FOR A SEPARATE DEVICE ON MY NETWORK

Reasons for Choosing 7SIGNAL

NOT SURE, I WASNT INVOLVED AT THAT LEVEL BUT USE IT NOW AND REPORT BACK ON IT

July 2019

Steve from IT

Company Size: 5,001-10,000 employees

Industry: Financial Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

5.0

Functionality

2.0

July 2019

Great idea, but not quite there

Pros

The initial GUI was easily digestible with graphs.

Cons

Drilling down into details was cumbersome. It was also not intuitive to generate reports. Gave up the product in 2017.

Reasons for Choosing 7SIGNAL

Nearly the first on the market at the time.

February 2021

Jamie from UAB Hospital

Company Size: 5,001-10,000 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

7 signal

Pros

This product mobile eye has resolved a couple of issues right when we began using. We had work on wireless issues with a couple of vendors with wireless cards and device driver. Mobile eye was able to show the problem with in 30 minutes and show the vendors what was had been telling them

Cons

The only thing is we would like to see more info with apple products

Response from 7signal

Replied February 2021

Thank you for the review, Jamie!

August 2019

Robert from Scotts Miracle-Gro

Company Size: 5,001-10,000 employees

Industry: Consumer Goods

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

3.0

Customer support

4.0

Functionality

5.0

August 2019

7Signal WiFI analyzer review

I have used it to view connection speeds of clients, interference, DHCP time etc. If the interface and report was easier to use, I would use it more.

Pros

The Saphire Eye has a great feature set with really great potential

Cons

Getting the data out of the system is painful. I feel like a need a PHD in 7Signal to get the data out of the system. Because it's difficult to get the data out of the system, I don't log into it very much. The Eyes are not smart enough to pick and chose the AP to monitor. It is a daunting task to go through every eye and choose what AP to monitor. It would be nice if I could add a threshold and then let it go.