All 7SIGNAL Reviews
1-18 of 18 Reviews
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Mitchell
Verified reviewer
Information Technology and Services, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Smart WiFi Management
With 7Signal Mobile Eye, our company has been able to identify and remediate issues for many customers they otherwise would never have been able to address.
PROSEasy to deploy and easy to manage, intuitive user interface.
CONSA little intimidating at first, lots of data to take in.
PAUL
Wireless, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
7SIGNAL WIRELESS USER REVIEW - HIGHLY RECOMMENDED
LOTS OF REPORTS THAT DIFFERENT DEPARTMENTS WANT, 7SIGNAL IS ABLE TO PROVIDE DETAILED DATA METRICS ON. THIS HELPS US TO LOCATE AND SOLVE MANY ISSUES
PROSEASE OF USE, MANEUVERABILITY WITHIN THE PRODUCT, HIGHLY EFFECTIVE DATA ON BACK END.
CONSNEED FOR A SEPARATE DEVICE ON MY NETWORK
Reason for choosing 7SIGNAL
NOT SURE, I WASNT INVOLVED AT THAT LEVEL BUT USE IT NOW AND REPORT BACK ON IT
Steve
Financial Services, 5,001-10,000 employees
Used less than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed July 2019
Great idea, but not quite there
The initial GUI was easily digestible with graphs.
CONSDrilling down into details was cumbersome. It was also not intuitive to generate reports. Gave up the product in 2017.
Reason for choosing 7SIGNAL
Nearly the first on the market at the time.
Jamie
Hospital & Health Care, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
7 signal
This product mobile eye has resolved a couple of issues right when we began using. We had work on wireless issues with a couple of vendors with wireless cards and device driver. Mobile eye was able to show the problem with in 30 minutes and show the vendors what was had been telling them
CONSThe only thing is we would like to see more info with apple products
Vendor Response
Thank you for the review, Jamie!
Replied February 2021
Robert
Consumer Goods, 5,001-10,000 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2019
7Signal WiFI analyzer review
I have used it to view connection speeds of clients, interference, DHCP time etc. If the interface and report was easier to use, I would use it more.
PROSThe Saphire Eye has a great feature set with really great potential
CONSGetting the data out of the system is painful. I feel like a need a PHD in 7Signal to get the data out of the system. Because it's difficult to get the data out of the system, I don't log into it very much. The Eyes are not smart enough to pick and chose the AP to monitor. It is a daunting task to go through every eye and choose what AP to monitor. It would be nice if I could add a threshold and then let it go.
Tyler
Higher Education, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
7 Signal
Very good and quick support on issues. Only thing stopping me from using it more is limited time.
PROSLove the mobile eye as a tool on any platform to monitor and troubleshoot issues. Also they’ve put a lot of work into the dashboards and making issues quick and easy to find.
CONSThe configurator tool could be a little less daunting for the user side to make changes.
Reason for choosing 7SIGNAL
They had the mobile eye complement and were further along than Cape at the time HPE bought them and we like having a non HP products input on Aruba/HP products.
Edmund
Computer Hardware, 10,000+ employees
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed July 2019
Target for users with WiFi health monitoring requirements
Only for the highly motivated users. It cannot address class-of-service connectivity issues we faced.
PROSOffers a wide set of radio, authentication, network connectivity, bandwidth, roaming metrics.
CONSIts very difficult to read some of the graphs and pinpoint issues without help from the experts. Graphs are rather raw, only the trained eye can make sense of them. The subscription (licensing) is untrackable. I cannot tell how many licenses currently in use and how much life they have left. Subscription starts on date of shipment, regardless of external delays.
Robert
Wireless, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2019
7signal
Supports broad range of WLAN platforms and models.
CONSInstallation requirements for existing WLAN not supporting 802.11n
Anonymous
10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
7Signal product review
We have been able to resolve wireless issues with a lot of ease.
PROSThe visibility into our own Wireless network.
CONSI understand is not under 7Signal control, however the dependencies on IOS permission to operate on their devices is what I like the least.
Reason for choosing 7SIGNAL
N/A
Jeff
Hospital & Health Care, 10,000+ employees
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
7 Signal
Very good product, but I needed more. Hopefully they will enhance the product in the future.
PROSThe product showed you a lot about your wireless network, for example RSSI, and SNR, and onboarding times.
CONSI di not like the lack of Packet capturing. Need the product to capture longer periods of time, not just when you're looking at it.
Alex
Wireless, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2019
Such a valuable tool
This product platform had been invaluable for several key wireless customers. 7Signal is constantly improving the interface and product as a whole.
PROSThis platform allows us to quickly gain an understanding to issues on the network that are not necessary wireless but impactful to wireless. The customizable KPIs and reports are incredibly handy.
CONSThere are several places where the interface is not intuitive nor consistent across modules.
Lee
Information Technology and Services, 2-10 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
More data than you can shake a stick at
It collects data. Pure and simple. But it does that 24/7 for as long as you ask it, and on all the radios it can use. It's like being on site with a packet capture tool all day and everyday.
CONSOnce you've collected the data, you need to make sense of it! The reporting is extremely comprehensive, so there are many ways to slice & dice the collected data. Therefore you actually need to do some brain work to get the right conclusions out. This is not a bad thing - it's a GREAT thing, but it is the thing I like least!
Reason for choosing 7SIGNAL
7Signal is for longer term analysis than just a site visit and collects mountains of useful data, helping to identify and resolve issues which might not otherwise be possible.
Dennis
Construction, 1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
User Experience Improver
The experience has been good. Customer service helped when we needed and users have been happy.
PROSBeing able to monitor the wireless network from the point of view of the user versus just looking at metrics helped us provide better and more proactive support to our users.
CONSCost. It’s not a cheap solution to implement.
Reason for choosing 7SIGNAL
7Signal was already in place when’s I started my role.
Ricardo
Information Technology and Services, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Wifi health check, just need this!
Provides a better view and health / performance of wireless infrastructure, to support and avoid business impacts.
PROSEasy to use and provides rich information about wifi infrastructure.
CONSI've liked it all! Nothing to dislike on this product.
Reason for choosing 7SIGNAL
No
Ken
Hospital & Health Care, 10,000+ employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2019
Great insight into health of clients
7Signal is a great partner to work with
PROSIt's very easy to filter on different attributes of the network or client type to hone in on potential issues. The dashboard also provides an easy to understand drill down method of navigation.
CONSVery little to complain about with this product.
Mihir
Information Technology and Services, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
Review
Good product overall help us to identify an issue's with the configuration on wireless product
PROS7 signal sapphire eye analyzer great product where you got all in-depth details.
CONSAnalyzer report should be improved and add more features on it.
Glen
Primary/Secondary Education, 1,001-5,000 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2019
Does what it says.
Very easy to use and a great benefit to monitoring our wireless network.
PROSEase of installation. Very capable of monitoring my wireless network.
CONSReally there were none. I guess the cost would be one.
Reason for choosing 7SIGNAL
Free trial
Chayee
Hospital & Health Care, 10,000+ employees
Used less than 6 months
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed July 2019
Still new to 7Signal
Overwhelming.
PROSThere's alot to it. I haven't had a chance to go over it all.
CONSWe have to deploy the sapphire eye. It's a lot of work to get them out there.
Reason for choosing 7SIGNAL
My manager did.