BrowseControl vs PagerDuty

BrowseControl has 37 reviews and a rating of 4.73 / 5 stars vs PagerDuty which has 192 reviews and a rating of 4.58 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.73 / 5 (37)
4.58 / 5 (192)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
June 17, 2022
June 9, 2022
Pros/Cons
  • Pros

  • Ease of use on account of its very robust admin console that allows for nuanced control of PCs and delivers excellent and useful reports (BrowseReporter).
  • Easy to install in Server and Client Workspace. Its a Web based application, has lot of features like allowing or disallowing the internet access at the scheduled time and lot more.
  • Cons

  • One drawback: it only works on Windows machines. It also took me months of searching to find this solution after testing and rejecting products from other vendors.
  • Client side to disable filtering can be a bit clunky, if you stop the currentware service, it will disable. Rebooting brings everything back up.
  • Pros

  • Managing multiple schedules is charmingly easy. Receiving and responding to pages is simple, with a mobile interface that you can still use through bleary-eyed 3am wake ups.
  • PagerDuty has many integrations which allows us to setup alerts just by choosing the application, which is a great thing for small teams where development costs are very high.
  • Cons

  • Some menus are confusing and options are sometimes hard to find.
  • But this is more of a problem of our requirements rather than a limitation of the software.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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