About Indeni

Indeni is a cloud-based network monitoring solution which assists medium to large-sized firms with collecting and analyzing performance and configuration data. Its key features include issue tracking, troubleshooting, ticket management, and compliance. 

The application comes with a module which enables users to manage historical data by defining recurring tasks and scheduling hourly, daily, weekly and monthly backups from multiple firewalls, router and web proxy vendors. Team members can use this system to assess device health on the basis of parameters such as connection limits, the status of ports and DNS response time. It allows users to verify if devices comply with organizational standards and analyze outages and performance issues.

Indeni a...


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Supported Operating System(s):

Web browser (OS agnostic)

12 Reviews of Indeni

Average User Ratings

Overall

4.50 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(6)

6

4 stars

(6)

6

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 12 results

September 2018

jayathi from Virtusa

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Identify and solve problems with monitoring capabilities.

Great device problem solving application.

Pros

'Indeni' comes with great customer support and simple user-interface. very easy to setup because it doesn't require higher system requirements. It consist valuable features such as Dashboards, Ticketing systems, Performance benchmarks, Email & Phone notification facilities, Analysis Reports, Device summary reports. Currently i'm working with windows platform. But it works with Mac also. Price packaging are Quote based and affordable and compatible for any business type(large or medium). Also training materials are very good and they provide live support for users if they need any help.

Cons

I didn't catch any issues so far. Actually it helps to fix problems very fast. Love it.!

March 2018

Peter from Softcat

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2018

A fantastic tool for reducing workload and increasing uptime

Pros

Simple Graphical interface Customisable alerts Great support staff Easy to set up and use Customisation potential Great graphing utility of stored data - useful for analysis

Cons

False positives alerts need further work Device backups removed from product - will be re-introduced at some point

June 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: GetApp


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

June 2018

Easy to use

Pros

The app is easy to use and pretty intuitive. Custom support is good too, so that's another plus for the app.

Cons

I do not like the pricing. Perpetual licensing would be more appealing to us. Other than that no complaints.

March 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2018

This product will save yourself from unexpected outages for sure!

Pros

This product is quite amazing in the information it can discover and alert on. It finds issues typical SNMP based solutions don't find. The best part is it doesn't over alert like some products. If you feel like it does, you can very easily eliminate that alert based on your preferences.

Cons

I would say what I least like about it is that it doesn't support LDAP based accounts and can be a little lacking in the breadth of products supported. To their credit it is a specialty product not a bunch of standard MIBS.

March 2018

Mark from CDL

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

March 2018

Proactively warning me of issues before they occur, allowing me to focus on other work.

Pros

Automates checks that I would normally carry out on my day to day job. Also making the checks a lot more often that I could possibly do which mean I can focus on more important work. I really like the logic the checks use, rather than just checking is it up or is it down.

Cons

Would be nice to create our own checks, although I believe this maybe in the pipeline. This may not be a fair comment as we have not really tested Cisco NX-OS but from a quick look it could do with covering a bit more.