Kaseya VSA vs NetCrunch

Kaseya VSA has 181 reviews and a rating of 4.06 / 5 vs NetCrunch which has 22 reviews and a rating of 4.68 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.06 / 5 (181)

4.68 / 5 (22)

Ease-of-Use

3.5 / 5

4.5 / 5

Value for Money

3.5 / 5

4.5 / 5

Customer Support

3.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

August 4, 2020

July 6, 2018

Pros/Cons

  • Pros

  • This is the most robust RMM out there, period. Their support is great and responsive. The depth of configuration and customization is unparalleled.

  • Tons of features. Price is where it needs to be. Has great capability.

  • Cons

  • The learning curve can be steep, and given that the tool is so robust, it can be overwhelming to lower level technicians. However, I think this is mitigated by the available training.

  • Functionality wise, I have no complaints. However, in terms of UX, it looks a little dated. Perhaps the interface navigation can be improved.

  • Pros

  • It does not much limit what you can do - your skills set the boundaries. Its development stays in speed with what you expect of such tools. Cost effective - I am using the Premium version

  • It monitor services, it can even check a non-standard ports and execute scripts on alarms!

  • Cons

  • Can be pretty intense setting up but that's because its so highly customization.

  • the Linux inventory is not rich as the windows inventory data. the unix bsd (non Linux) monitoring capabilities are very limited it cant run several atlas in paralel

Pricing

Pricing Range

Product Demo & Screenshots

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux