Malwarebytes for Business vs NinjaOne

RATING:

4.7

(2410)

Malwarebytes for Business has 2410 reviews and a rating of 4.7 / 5 stars vs NinjaOne which has 207 reviews and a rating of 4.77 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (2410)
4.8 (207)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 9, 2024
April 15, 2024
Pros/Cons
  • Pros

  • When the company is small and doesn't have a lot of groups built into the needs. It does a great job for basic cyber defense.
  • It stops and cleans up malware that slows down and compromises your computer. The customer service reps are very helpful and generally respond to emails within 1 day.
  • Cons

  • The sales person sent a reminder email that was quite condescending and really aggravated me. As a result I did not purchase the enterprise product.
  • When at a user's computer, we are unable to view logs while at that computer and instead have to go login to the UI at the IT desk to view those logs which is inconvenient.
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  • Pros

  • The RMM agents are very easy to install/created, the interface is very visual and the configuration simple but strong.
  • It tells me everything I need to know about a computer and what's going on. The integrations have been a huge help.
  • Cons

  • The SNMP support for monitoring network devices doesn't give one the needed in-site into standard network devices. Another weakness is the inability to group devices within sites.
  • If I have to come up with a con though, it's that there is no billing portal.
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Pricing Range
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FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos