NetCrunch

RATING:

4.7

(26)

About NetCrunch

NetCrunch is an on-premise network monitoring, alerting, and reporting solution suitable for businesses of all sizes across various industry sectors. The solution helps businesses remotely visualize their system performance and monitors network services, bandwidth utilization, switches, routers, and traffic flow. NetCrunch automatically gathers every network device’s information and generates layer 1 and layer 2 maps, displaying the connection between various devices connected to the main network. NetCrunch offers an interactive dashboard that keeps track of performance parameters and service statuses of devices. It automatically created automatic topology maps such as layer 2 maps, routing maps, and switch port maps for fast troubleshooting and root cause analysis. I...

NetCrunch Pricing

NetCrunch is licensed per number of monitored nodes, with no limit on sensors or counters. Users can choose a permanent license or annual subscription. Contact AdRem Software directly in order to get a quote on NetCrunch packages tailored to your needs.

Starting price: 

$90.00 per month

Free trial: 

Available

Free version: 

Not Available

Topology graph

NetCrunch Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for NetCrunch

1 - 5 of 26 Reviews

User Profile

Ambar

Verified reviewer

Oil & Energy, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Monitoring of our network and good customization of alerts.

It is the best software in this category, since it allows us to monitor our network with a lot of intuition, remote monitoring is also very good, we improve data collection and analysis, it automatically detects any problem that occurs throughout our IT infrastructure.

PROS

I like that it is a very customizable system, we monitor our entire IT environment, we better understand what is happening in our network and we guarantee our optimization better, the notifications are fast, it is a very professional system that ensures that our network works perfectly.

CONS

With no issues that make us change our minds, we get through the learning curve quickly, they are features that are powerful in optimizing our IT infrastructure.

Anonymous

51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

Monitor your entire IT environment in just a few steps.

NetCrunch monitors our entire environment and lets us know what needs attention. We trust the software completely.

PROS

NetCrunch can monitor your entire IT environment, be it Windows, Linux, networking gear or something else. It comes with an enormous amount of monitoring packs, that are either detected automatically or that you can add manually to the nodes you monitor. These packs come with default triggers, based on the vendor documentation or best practices. This makes it very easy to get your monitoring and alerting up and running in a very short time. Our license is based on the number of nodes, regardless of what you monitor on those nodes. That gives an advantage compared to the competition, although I have heard that the licensing might change in the future. We had a number of small issues or monitoring questions. Support responds in the same day and is very professional and skilled. NetCrunch can integrate with a number of other systems out of the box. It can also connect to IFTTT so we deliver alerts to a Telegram channel, no need for SMS. The interface is easy to understand and customize.

CONS

There are not much things that I don't like, to be honest. Maybe the fact that there is a web interface, but for some more advanced changes you need the dedicated Windows client. But that is not an enormous drawback, because this client also notifies you of any alerts that are occurring.

harmandeep singh

10,000+ employees

Used daily for less than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed November 2017

NetCrunch review

PROS

NetCrunch is very easy to setup Easy for me to manage 1000 computers, 100 servers and 100 switches in a single view of dashboard NetCrunch is pretty lightweight in comparison to other solutions out there on the market

CONS

If your infrastructure is small it’s easy. As soon you have several locations you have a problem Support systems is restricted to special hours when you want to speak to the team Costing is not publicly listed, you have to request the team depending on your requirements

User Profile

Idaly

Verified reviewer

Semiconductors, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2023

Excellent monitoring of our network devices, security is impressive.

It has helped us keep our entire IT environment in good condition, offers complete monitoring of our company's hardware and software, our servers are secure, alerts are fast, with NetCrunh we have great data analysis, prevention has been improved of incidents because problems are detected early, it adapts very well with Windows, it is a software that requires personnel with good knowledge to be able to take advantage of all the security capabilities of NetCrunch.

PROS

It is a very proactive software to keep all our devices that are connected to our network in complete safety, our servers are secure, it is VLAN compatible, traffic monitoring is excellent, analytics are accurate, alert grouping is good, we have great performance of our network due to the advantages of NetCrunch, problem diagnosis is very good to improve the efficiency of our IT environment.

CONS

The support service is slow, it is a really inconsistent service, it needs a lot of improvements in the technical support service to be able to be a software with great acceptance of new clients.

Tomi

Information Technology and Services, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2017

Tool for experts - get proactive

Even with this excellent tool your own resources and time spent working with NetCrunch determine the level of your success. I have been using NetCrunch since around year 2000 in all companies I have worked - found it searching the Internet for monitoring tool and we've been together since :) Imagination and technical knowledge set the limits what you can do with it. With the latest major addition GrafCrunch visualization you can also get step closer to your business people and offer top level dashboards or perhaps in industrial sector make visual monitors of your factory automation. Anything is possible!

PROS

It does not much limit what you can do - your skills set the boundaries. Its development stays in speed with what you expect of such tools. Cost effective - I am using the Premium version

CONS

Perhaps some improvement on the NetCrunch server side needed - to get its own management module for that purpose