NetCrunch software


23 reviews(4.5/5)
23 reviews(4.5/5)

NetCrunch is an on-premise network monitoring, alerting and reporting solution suitable for businesses of all sizes across various industry sectors. The solution helps businesses remotely visualize their system performance and monitor network services, bandwidth utilization, switches, routers and traffic flow. 

NetCrunch automatically gathers every network device’s information and generates layer 1 and layer 2 maps displaying the connection between various devices connected to the main network. NetCrunch offers an interactive dashboard that keeps track of performance parameters and service statuses of devices.

Administrators can select multiple nodes and change their status to offline or online remotely. The flow server tool helps collect traffic data from switches and routers and helps analyze overall network traffic structure. NetCrunch tracks internal and external events and automatically creates alert reports for incidents occurring within the network. Users can be notified via SMS, desktop notification and email when an event occurs. Support is provided via online customer portal and email.

Supported Operating System(s):
Windows 7 , Windows 8 , Windows 10

23 Reviews of NetCrunch

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  • Verified Reviewer

    Number of employees: 51-200 employees

    July 2018

    Monitor your entire IT environment in just a few steps.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    NetCrunch monitors our entire environment and lets us know what needs attention. We trust the software completely.

    Pros

    NetCrunch can monitor your entire IT environment, be it Windows, Linux, networking gear or something else. It comes with an enormous amount of monitoring packs, that are either detected automatically or that you can add manually to the nodes you monitor. These packs come with default triggers, based on the vendor documentation or best practices. This makes it very easy to get your monitoring and alerting up and running in a very short time.
    Our license is based on the number of nodes, regardless of what you monitor on those nodes. That gives an advantage compared to the competition, although I have heard that the licensing might change in the future.
    We had a number of small issues or monitoring questions. Support responds in the same day and is very professional and skilled.
    NetCrunch can integrate with a number of other systems out of the box. It can also connect to IFTTT so we deliver alerts to a Telegram channel, no need for SMS.
    The interface is easy to understand and customize.

    Cons

    There are not much things that I don't like, to be honest. Maybe the fact that there is a web interface, but for some more advanced changes you need the dedicated Windows client. But that is not an enormous drawback, because this client also notifies you of any alerts that are occurring.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • harmandeep singh from New York University

    Specialty: Finance

    Number of employees: 10,000+ employees

    November 2017

    NetCrunch review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    NetCrunch is very easy to setup
    Easy for me to manage 1000 computers, 100 servers and 100 switches in a single view of dashboard
    NetCrunch is pretty lightweight in comparison to other solutions out there on the market

    Cons

    If your infrastructure is small it’s easy. As soon you have several locations you have a problem
    Support systems is restricted to special hours when you want to speak to the team
    Costing is not publicly listed, you have to request the team depending on your requirements

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • amir from cellcom

    Number of employees: 1,001-5,000 employees

    August 2017

    the ROI for this monitoring and management system was immediate

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    the ROI was immediate as the software detected problems that save mony and increase our customers service experience while saving operational costs

    Pros

    the product is easy to use . feet most of my needs for service monitoring and counter analyzing tools. the dashboard give full picture of network health status in single view
    it save lots of manual operations checking network .trend view very helpful to analyze system over time
    monitoring setup is very intuitive and easy to do
    the system has self maintaining tools

    Cons

    the Linux inventory is not rich as the windows inventory data.
    the unix bsd (non Linux) monitoring capabilities are very limited
    it cant run several atlas in paralel

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Sebastian from UNICEF Poland

    Number of employees: 11-50 employees

    May 2017

    Realy makes our work easier!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    My work is much easier, I can help co-workers faster!

    Pros

    NetCrunch software has facilitated our everyday administration of the network and IT systems while improving the security of our infrastructure. It also streamlined control over our IT assets and software.

    Cons

    I like the simplicity of the programe most. It really helps everyday network monitoring by error management (by collecting and alerting events from Windows Event Log), syslog messages, and SNMP trap.

    Review Source: Capterra
  • Jason from Ultra Steak

    February 2017

    NetCrunch Awesome!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    NetCrunch solution has everything we needed to monitor our environment and way more than we ever expected. Support/Professional services team is great and able to walk us through setup as well as give pointers on best possible way to setup and monitor our environment from our servers to our network infrastructure. Would definitely recommend this solution to anyone looking to discover everything and anything going on in your environment!

    Pros

    Ease of use, availability of options for monitoring

    Cons

    Overwhelming at first due to all options but support team was able to simplify everything for us.

    Review Source: Capterra
  • Amir from Cellcom

    February 2017

    Excellent Product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It would be great if the netcrunch support HyperV Virtual servers monitoring capabilities same as ESX Virtual servers

    Review Source: Capterra
  • Kyle from AAA Ambulance Service

    Number of employees: 201-500 employees

    February 2017

    Great monitoring and first line of defense

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    First experienced NetCrunch at a user conference where a presenter done a presentation on it. I was highly impressed by the functionality and spoke with him after to get more details. The ability to auto run scripts and auto restart services if they stop have lowered support time as well as increased up time. I am very pleased with support as they reply back very promptly with suggestions to address any issue we've had.

    Pros

    Once set up its a set it and forget it. It sends email alerts as well as when they clear.

    Cons

    Can be pretty intense setting up but that's because its so highly customization.

    Review Source: Capterra
  • Rob from Computer Technologies, Inc.

    February 2017

    Great value to feature ratio - some issues with updates

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We manage ~12 NetCrunch servers on various networks ranging from 100 to 1000 devices in all sorts of configurations. Once configured NetCrucnh is by far the best NMS for the price. That said, getting it tuned just right will take some time. It has many built-in monitoring packs and can be expanded by importing MIBs or even writing your own custom monitoring packs. CONS: Unfortunately we have been plagued with issues when updating the past few releases which caused us to lose our config/Atlas for most servers. Adrem support has been adequate however in most cases we were forced to build everything back up again which is obviously less than ideal.

    Review Source: Capterra

    Response: AdRem Software, AdRem Software

    February 2017

    Hi Rob! Thank you for trying our software. Do you have antivirus installed on the host on which NetCrunch is running? If so, please try disabling it or making a special rule for NetCrunch. Most likely, this is the case. By our records it looks like you might have been upgrading an older installation into NetCrunch 9. We're sorry that you had trouble upgrading your Atlas. However, we're happy to report, that with version 9 and above, this issue has been fixed :-) If you have any further questions or comments, please feel free to give us a call! AdRem Software Support Team

  • Krzysztof from Warsaw IT Solitions

    February 2017

    netcrunch 9

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The product is much cheaper than alternatives and it delivers on its promises. Adrem software did an excellent job in designing something that is incredibly complex, yet easy to use. Netcrunch works out of the box and autodiscovery is amazing. I would definitely recommend it for IT professionals.

    Pros

    advanced features and easy to use

    Review Source: Capterra
  • Jay from TradeGlobal

    Number of employees: 501-1,000 employees

    February 2017

    Wonderful monitoring solution getting better every day

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    In our search for an economical monitoring solution, we came across NetCrunch. By far, it was the easiest platform to get up, running, and monitor information from with very little initial configuration. As we've grown with the platform, we've through the customizations specific to our environment making the logged information even more valuable. The depth of customization can be staggering once you realize how much power is really under the hood. AdRem has not stopped moving the product forward. Early on, I remember product updates occurring about every month - correcting issues and adding features. This continues to this day but at a slightly slower pace, a sign of a maturing product. So far, loving the product. Easy to get in to and use. Powerful enough to let us get down and dirty homing in on any specific metrics we want and/or need.

    Review Source: Capterra
  • Tomasz from Oslofjord Operations AS

    February 2017

    Powerful tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We were using WhatsUpGold legacy version for few last years, changed to NetCrunch recently. So far we are very satisfied with this product. Pros: + fast + very good support + many cool functions built-in + frequent updates/upgrades/bugfixes + good price Cons - not very intuitive configuration interface for beginners - sometimes takes a while to find right place to change something

    Review Source: Capterra
  • Roberto from Gildemeister Italiana S.p.A.

    February 2017

    NetCrunch software essential.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Used NetCrunch every days for monitoring your infrastructures and prevents the issues on the main hardware.

    Review Source: Capterra
  • Tomi from Parma Oy (Consolis Group)

    Number of employees: 501-1,000 employees

    February 2017

    Tool for experts - get proactive

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Even with this excellent tool your own resources and time spent working with NetCrunch determine the level of your success. I have been using NetCrunch since around year 2000 in all companies I have worked - found it searching the Internet for monitoring tool and we've been together since :) Imagination and technical knowledge set the limits what you can do with it. With the latest major addition GrafCrunch visualization you can also get step closer to your business people and offer top level dashboards or perhaps in industrial sector make visual monitors of your factory automation. Anything is possible!

    Pros

    It does not much limit what you can do - your skills set the boundaries. Its development stays in speed with what you expect of such tools. Cost effective - I am using the Premium version

    Cons

    Perhaps some improvement on the NetCrunch server side needed - to get its own management module for that purpose

    Review Source: Capterra
  • Victor from Elite IT Partners, Inc.

    February 2017

    Best of Breed

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have been using NMS products for many years, Adrem Netchrunch is head and shoulders above all the others that I have experienced. The power and ease of use are well balanced. I am able to accomplish all of the usual management tasks and many things I was not able to do with other, less sophisticated products. I am very pleased management console. It is easy to navigate and intuitive to use. WE have been able to manage and monitor devices on our distributed network, across many locations with out any issues. The flexible notifications have alerted us when problems are occurring and we have been able to either prevent or recover from outages. Our users are very pleased with the improved and timely support they are receiving since we started using Netchrunch.

    Review Source: Capterra
  • Eric from CEGEP Marie-Victorin

    Number of employees: 201-500 employees

    February 2017

    Great for monitoring, send email, run scripts.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I use it to monitor approximately 40 servers, a mix of Windows, Linux and VMware. It send me an email if a node its not responding, low on free disk or services that don't respond. There were a server that tomcat crashed regularly. Waiting for a patch, I've set Netcrunch to check the service. If its down, it restart it. If after 3 minutes its still down it send me an email. Really great! I monitor around 150 switches too, for node down, service down and statistics, the "Top Charts" is really cool! Overall its a really great software, I have the client on my workstation which is always opened! :) Eric.

    Pros

    It monitor services, it can even check a non-standard ports and execute scripts on alarms!

    Cons

    I cannot change the SSH port to execute scripts for a Macintosh server, I have only 1 but it would be cool.
    But it can be changed for Linux servers.

    Review Source: Capterra
  • James from Showa Boston Institute

    February 2017

    Great product; saves time

    Ease-of-use
    Functionality
    Quality
    Support

    Saw this demoed at a tech conf, and then tried the demo onsite and was hooked. We save time and energy with product and recommend to other Tech Admins.

    Review Source: Capterra
  • Roger from Holt Cat

    Number of employees: 1,001-5,000 employees

    February 2017

    Five Stars for NetCrunch

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We've been customers of Adrem for quite a few years now. This monitoring systems is one of the best we tested for both ease of use and overall capabilities. We tested a number of other systems but none of them had the same capabilities and if they did it was at an extra charge. Adrem got it right with their NetCrunch. I highly recommend it.

    Pros

    Ease of use and capabilities.

    Review Source: Capterra
  • Zac from BayPort Credit Union

    February 2017

    Great Product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We've been using NetCrunch to monitor our servers and critical services for years now. It's very easy to set up and gives us a peace of mind knowing we will be alerted if something goes down.

    Review Source: Capterra
  • Shane from Pulse8

    February 2017

    Good stuff

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I found some of the monitoring configuration wasn't exactly fluid. Once you get it set up it works well.

    Review Source: Capterra
  • Bill from PBC

    Number of employees: 11-50 employees

    January 2017

    By far best monitoring tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Very intuitive setup right out of the box. The software automatically detects if it's installed in a virtualized environment and the autodiscovery almost immediately gives you an overview of your entire network. Most machines and devices are categorized on the spot, so you don't even have to remember which machines run Windows, Mac or BSD. For fine-tuning, the software can be customized quite extensively, from alerts to which protocols NetCrunch monitors and at which intervals. Alerting can be done by SMS, email, sound, action or many different ways, so if you're outside the office and have SLA in mind, it's definitely worth the investment.

    Pros

    Extensive alerts, value for the price

    Cons

    Nothing so far

    Review Source: Capterra
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