Netreo vs New Relic

RATING:

4.7

(29)

Netreo has 29 reviews and a rating of 4.69 / 5 stars vs New Relic which has 174 reviews and a rating of 4.53 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (29)
4.5 (174)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
July 30, 2019
February 12, 2024
Pros/Cons
  • Pros

  • Router or network configuration can be managed. Very flexible in what it can do and provides integration with custom scripts, like you can use your own powershell scripts.
  • There are many benefits to this product. The ability to see the status of whatever you want to monitor in one pane of glass has got to be the most important.
  • Cons

  • Learning curve is an issue if you are not used to this type of product. There are so many possibilities that it is sometimes difficult deciding where to start.
  • Right now the only issue we have with the package is that if we lose connection to our WLC/APs in our environment we have to set those back up.
Read all user reviews
  • Pros

  • I really love the interface, it's easy and powerful at the same time. You have everything you need.
  • During the time we were using NewRelic we were 100% on-prem environment so for this model, the software met out requirement. It was easy to deploy new checks.
  • Cons

  • The pricing is absolutely crazy, especially for small companies. Too many features locked behind expensive paywalls.
  • The customer support is dreadful. We wait over 5 days for a response and then have to chase.
Read all user reviews
Pricing Range
$
$
$
$
$
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FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos