NinjaOne vs PRTG Network Monitor

RATING:

4.84

(168)

NinjaOne has 168 reviews and a rating of 4.84 / 5 stars vs PRTG Network Monitor which has 166 reviews and a rating of 4.61 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.84 / 5 (168)
4.61 / 5 (166)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 10, 2023
February 3, 2023
Pros/Cons
  • Pros

  • The RMM agents are very easy to install/created, the interface is very visual and the configuration simple but strong.
  • It tells me everything I need to know about a computer and what's going on. The integrations have been a huge help.
  • Cons

  • The SNMP support for monitoring network devices doesn't give one the needed in-site into standard network devices. Another weakness is the inability to group devices within sites.
  • If I have to come up with a con though, it's that there is no billing portal.
  • Pros

  • Easy to configure and add the devices, dashboard is excellent, stable application in very in expensive cost compair to the other appliances.
  • Ease of configuring custom monitoring and graphing of server metrics. Customer support was always easy to work with.
  • Cons

  • So far the only inconvenience I have had is to create access for different users, by now we all use a web link but without autentication.
  • Some sensors are complex making them hard to implement.
Pricing Range
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2023

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

Popular NinjaOne Comparisons