PRTG Network Monitor software


61 reviews(4.5/5)
61 reviews(4.5/5)

PRTG Network Monitor is an on-premise and cloud-based network monitoring solution. It caters to businesses of all sizes across multiple industry verticals and is compatible with Windows 7 or later. Primary features include network monitoring, bandwidth monitoring, alerts, data publishing, customization support and reporting.

PRTG Network Monitor helps users to monitor devices, network traffic and applications on the infrastructure. It helps administrators and technical staff to monitor network outages, analyze network connections, monitor network quality and comply with service level agreements.

IT administrators to monitor uptime and downtime for an individual device or for an entire network using a single console. A customizable dashboard displays real-time network performance and status information for all devices. Administrators can remotely dispatch updates or install new applications across devices using a master console.

Pricing is one time fee for an on-premise solution and monthly subcription for cloud solution. Dedicated mobile apps are available for Android, Windows and iOS devices.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Windows 8 , Windows 10

61 Reviews of PRTG Network Monitor

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  • Felipe from CORPOELEC

    Number of employees: 501-1,000 employees

    August 2018

    Excellent tool to monitor and classify the bandwidth of the network.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I use PRTG on a daily basis in the company, which has helped me to quickly and easily verify the behavior of the network and that I can view it from anywhere via the web.

    Pros

    * I can know what applications are causing high traffic.
    * I like the simplicity of its interface, which allows me to configure the monitoring sensors, as well as create reports of bandwidth usage for each one.
    * The web interface with the I can give access to the visualization of the graphics and tables to the other members of my telecommunications team.

    Cons

    PRTG is a software that I use daily and continuously in my work as a network analyst and I have not been inconvenienced, just keep improving it every day. The only thing I can suggest is that they launch a native version for Linux systems.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 1,001-5,000 employees

    August 2018

    Monitoring our whole IT infrastructure with PRTG. Never miss another incident and act proactively.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    Ease of use. Notifications and history. Auto discovery of sensors with templates. Recommended sensors by the software based on the device. Great range of sensors.

    Cons

    Maps are not trivial to be created. Could get a better looking theme. Not clever enough to pickup repetitive notifications

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Paessler, Paessler

    August 2018

    Thank you for your review and the feedback regarding maps. Cheers, Paessler AG

  • Oliver from EDAG Engineering

    Specialty: Other

    Number of employees: 11-50 employees

    July 2018

    One of the best networking monitoring tools.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Would recommend to any SME or larger PLC to deploy and monitor your environment. Excellent tool and haven't found a replacement yet.

    Pros

    Easy to use and deploy into an on-premise environment. Easy to adapt and remodel the design and customise.

    Cons

    Initial high setup fee (this may now be different). Initially a little overwhelmed by the amount of features which delayed the deployment.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • jesus from Telefonica venezolana

    Specialty: Software / IT

    Number of employees: 5,001-10,000 employees

    July 2018

    Good monitoring tool

    Ease-of-use
    Functionality
    Quality
    Support

    is a good monitoring tool using the SNMP protocol

    Pros

    It is a good tool that helps you to have monitored all the elements of your network, regardless of the distributor or network layer in which you are. it helps you not only monitor the team's status but also the performance of it

    Cons


    despite being a good tool if you have the license, you can not have more than 100 sensors.
    they give you scale functions in each sensor that can help you and at the same time confuse you or you lose appreciation of what you really want to see

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Alejandro from Telefonica Venezolana C.A.

    Specialty: Software / IT

    Number of employees: 10,000+ employees

    July 2018

    Great monitoring software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great tool for corporate networks, and recommended to have a better look on the traffic that the links are managing.

    Pros

    It's capable of monitoring many links and different types of network elements from many providers. It works very well with big networks such as IP backhauls, metroethernets and such, providing useful statistics in real time. Adiciotanlly it possesses other features such as email notifications for reporting in case of abnormalities.

    Cons

    It can be overwhelming at the moment of setting up the sensors for the first time and as a new user looking for the correct links can be hard if they are not properly identified.

    This review was submitted organically. No incentive was offered
    Review Source
  • Verified Reviewer

    June 2018

    Is a tool that allows me to monitor my network easily and on a single screen

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    It helps me to monitorin my network, the traficc, bandwidth. I have the information that I need from my network quickly and easily ! By now i have set up 16 sensors.

    Pros

    Provides important information at first sight, Real Time Traficc and bandwidth. It allows me to act quickly when the network falls (DOWN, No response)

    Cons

    So far the only inconvenience I have had is to create access for different users, by now we all use a web link but without autentication

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Paessler, Paessler

    July 2018

    Thank you for your review! It sounds like you need some help with the authentication and administrative options. Please contact presales@paessler.com to work with one of our engineers on your question.

  • Atahualpa from Telefónica

    May 2018

    Prtg is a software of easy use and allows to monitor and study the traffic of the network.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    PRTG is very useful for statistical studies of the behavior of the network, since it keeps historical daily, weekly, monthly and annual, this allows to carry out a detailed and accurate planning, we can also evaluate how a marketing and sales campaign impacts on the links of our network and see if the end customers are making more use of our services.

    Pros


    It allows configuring any network element, only with IP address, MIB an OID, and we can monitor from electrical signals, CPU indicators, RAM / ROM memory, UpLink traffic parameters, DownLink, pack discards, traffic overflow and loss. as well as the dating of data, with this indicators, our network is monitored 365 days a year.
    Generally in ISPs it is used as a statistical traffic tool which allows to make growth projections in the links of the network of providers, as well as a guide to evaluate post impact work in the network of the ISP company.

    Cons


    ls disadvantages of PRTG are few, however we must be aware that it is not a monitoring software in real time, it interrogates the network element every 5 minutes, and there is an additional time so we should not use it as a ractive failure tool.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Mauricio from BATechnology Group

    May 2018

    Top five monitor app for IT departments on SMB and corporations 24/7 365 days.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Most of my clients are SMB and need a free option to monitor his IT devices, with a free option it's easier.

    Pros

    -The free version allows up to 100 sensors to be included on his interface. This feature helps allot of companies IT departments to monitor and compare without limitations.
    -Easy installation process for core app, available for SNMP devices (almost every tech device has this option).
    -Add devices for a monitor it's easier than other competitors because its agent less and his auto discover feature make deployment process fast and secure.
    -Available as web interface with every OS and app for the most important devices (iOS and Android).

    Cons

    -User guide needs to be adapted for none IT users.
    -Reports need an experienced partner to customize executive options.
    -Customer Support it's not the best part of this company, sometimes take days to solve an issue that would take minutes on other monitoring software.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Peter from Publishing Company

    Number of employees: 11-50 employees

    May 2018

    A must have tool for your network

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    This saves me a lot of heartache by understanding the health of all the devices on our network. It has saved us countless times from having any downtime by alerting us to potential problems before they become real issues.

    Cons

    You need to be able to tune out the email alerts which will take some time as it is very noisy with sending a lot of email.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • Luis from Kyowaamerica corporation

    Specialty: Manufacturing

    Number of employees: 51-200 employees

    April 2018

    Paessler PRTG Network monitor

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great software overall.

    Pros

    It can monitor many if not all of your network devices, such as firewall, printers, access points, along with software status running on pretty much all hardware, such as real time statistics, can create html maps to embed onto your intranet pages such as with Sharepoint, it also has a great built in reporting interface along with email notifications.

    Cons

    It can take some time to setup sensors the first time, also some of these sensors can be quite complex, requiring the user to call tech support for a viable solution for the expected outcome.

    This review was submitted organically. No incentive was offered
    Review Source
  • Derek from Fulton County

    Specialty: Other

    Number of employees: 5,001-10,000 employees

    April 2018

    We use PRTG to monitor network activity and issues

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Our DB guys tell me that it is a solid worthwhile product

    Pros

    It works well for what it does and is not overly expensive
    We use it to monitor database activity and also other traffic within our network

    Cons

    It is not the most comprehensive network monitoring software, but used in conjunction with other tools provides good value

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Jesus from Blue Squares Creative, LLC

    April 2018

    Free network monitoring for small businesses with 10-20 servers.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Free network monitoring on a Windows server.

    Pros

    I love the fact it's Windows based and has easy setup features. The biggest pro is the free 100 sensors. If you're running a small business with 10-20 servers, this is the perfect solution to get them monitored for free. We found it to be extremely reliable for this particular use and upgrades were a breeze.

    Cons

    Once you're out of the 100 sensor free version, the cost jumps into the thousands. So if you're expecting to grow much more, then keep that cost in mind. Also, the software installs far too many sensors per server when using the "auto discovery" feature. It's best to manually setup sensors as needed.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • LAWRENCE from Information Technology Strategy Associates

    Specialty: Consulting

    Number of employees: 2-10 employees

    April 2018

    Simple network monitoring and more

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    A Decent tool for a small business or a lab. I would not recommend it for an environment with more that a few hundred targets

    Pros

    It uses the old MRTG engine and rather than configuring snmp for every interface and then creating html reports, PRTG has nice templates and preset reports. The new version even monitors windows and database performance.

    Cons

    It does not scale well on larger networks. The application slows down dramatically and the network load increases to be an issue.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • John from Sittercity Inc

    April 2018

    PRTG is a great monitoring and alerting tool for almost anything in your network environment

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I'm very fond of the free 100 sensors PRTG offers. This allows us to monitor and alert on all of our important network pieces, without having to invest a significant amount of money. Perfect for our smaller environment.

    Cons

    Some of the sensors you need to do a lot of tweaking to get to report the right information you want. Not as many out of the box integrations are supported, which is slightly disappointing.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 201-500 employees

    March 2018

    Excellent monitoring suite

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    at a glance insight into server metrics. Collation of data from disparate sources in one place. Plus a cool Cards Against Downtime game.

    Pros

    Ease of configuring custom monitoring and graphing of server metrics. Customer support was always easy to work with

    Cons

    Sometimes new hardware devices were difficult to initially get correct metrics for, had to wait to get support feedback.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Dieter from Own

    Specialty: Other

    Number of employees: 1 employee

    March 2018

    Handy, but... rather not for pros

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Quite handy tool, but after a fail with passwords that anyone can actually read, rather suitable for home than professional use.

    Pros

    Easy for install and use
    A lot of metrics on the screen at the same time
    Free for 100 sensors (for me it's just a few devices)

    Cons

    Not suitable for larger networks over 500~1000 devices (not recommended for more than 10k sensors)
    A fail with passwords saved in unencrypted file
    Not really satisfying helpdesk

    This review was submitted organically. No incentive was offered
    Review Source
  • Racey from Eliassen Group

    February 2018

    Major player in monitoring for a reason

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    PRTG is a major player in the area of network and end point monitoring for a reason. You can attach a monitor to almost any component or process you can think of and configure the alerting you want based on the the desired threshold and PRTG has you covered.

    Cons

    The one and only drawback about PRTG is that if you have never used it before and go in completely blind there is indeed a bit of a learning curve and can overall be a bit confusing.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Dustin from Elk Grove Park District

    February 2018

    Best Network Monitoring tool out there

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Our previous product (Solar-you-know-what) was a beast to configure and keep up and running. PRTG took away a lot of the maintenance and got us straight down to data. Custom sensors have also helped us out on a few devices that are really specialized and specific to our operations.

    Pros

    - Clean interface
    - Lightweight/no agents required on endpoints
    - Maps feature is super customizable; map rotation lets you set up a NOC-like screen

    Cons

    Paessler recently changed the pricing structure; the old system was a little bit more budget friendly and in my opinion easier to manage.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 201-500 employees

    December 2017

    Busy interfaces hurts the eyes...

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The thing I like most about this software is the feature set, many options to monitor and collect data including reporting and alerting.

    Cons

    The thing I like least about this software is the interface, so busy it hurts the eyes to look at over time. Trys to cram too much into a single page.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Adonis from Fujitsu Telecom Systems Philippines Inc.

    Specialty: Software / IT

    Number of employees: 51-200 employees

    December 2017

    Simple Network Monitoring

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    The application is easy to use because of the Graphical User Interface. Easy to understand how to deploy the software.

    Cons

    Need more flexible module in terms of customization. Dashboard should be customize according to the user wants to see.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
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