PRTG Network Monitor is an on-premise and cloud-based network monitoring solution. It caters to businesses of all sizes across multiple industry verticals and is compatible with Windows 7 or later. Primary features include network monitoring, bandwidth monitoring, alerts, data publishing, customization support and reporting.

PRTG Network Monitor helps users to monitor devices, network traffic and applications on the infrastructure. It helps administrators and technical staff to monitor network outages, analyze network connections, monitor network quality and comply with service level agreements.

IT administrators to monitor uptime and downtime for an individual device or for an entire network using a single console. A customizable dashboard displays real-time network performance and status information for all devices. Administrators can remotely dispatch updates or install new applications across devices using a master console.

Pricing is one time fee for an on-premise solution and monthly subcription for cloud solution. Dedicated mobile apps are available for Android, Windows and iOS devices.

Bandwidth utilization
Bandwidth utilization

Bandwidth utilization

Device monitoring

Device monitoring

Data flow monitoring

Data flow monitoring

Network charting

Network charting

Network monitoring

Network monitoring

Network mapping

Network mapping

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Windows 8, Windows 10



69 Reviews of PRTG Network Monitor

Overall rating

4.5 / 5 stars

Write a review

Showing 1 - 20 of 69 reviews

Start your review of PRTG Network Monitor

Write a review
LinkedIn icon
Verified Reviewer

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

PRTG Network Monitor

We currently use the PRTG app in our company. It works well with monitoring and alerting. I highly recommend.

Pros

Price is right. It is a very nice SNMP monitor for system and network admins.

Cons

Sometimes the configuration can be a little difficult to setup.

Review Source: Capterra

Response: Paessler, Paessler

November 2018

Thank you for your review!

LinkedIn icon
Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Functionality

November 2018

Know when there's a problem before the end users start calling

We monitor customer routers that we service and their ISP gateways. We can find out rather quickly when a customer goes down, or when a customer is having an issue with just the router, and we do not have to be actively doing it ourselves. We are just notified when there's an issue and jump in and start resolving right it away.

Pros

It tells me when there is a problem without much overhead on my part, and it puts me ahead of the game before end users start notifying me there is a problem. Its a pretty great feeling being able to call the end user up and tell them that you have already detected a problem and that you were actively working on before they have gotten around to notify you there was even an issue.

Cons

It takes some time to set up and configure the software. Its not as intuitive as I'd like it to be, but its entirely manageable. You just need to invest the time to learn it get it working the way you want and then from that point on its a breeze.

Review Source: Capterra

Response: Paessler, Paessler

November 2018

Thank for your review!

Jonathan from Aloglobal Technologies

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Excellent tool to monitor almost any technological component

It is an excellent tool, we have managed to solve many incidents on time, we see the graphs in real time how the network and its components are working. The most important we protect the most important asset of the company "The information" applying the corrective to the first alerts.

Pros

I can monitor the components of the network in real time, one of the most important points is that the alarms that are sent by mail are personalized, you can locate the threshold you want to send and as often as required. We have monitors of all the components and in seconds we know which is alarmed, and we can solve the problem before it becomes serious and stop the operations.

Cons

Change the design of the emails is a bit complex, you had to use an external tool to improve the presentation of the emails.

Review Source: Capterra

Response: Paessler, Paessler

October 2018

Thank you for your review! Cheers Paessler AG

LinkedIn icon
Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Functionality

October 2018

PRTG is a great network monitoring tool.

Overall, I would highly recommend every Network Admin/Engineer to at least try PRTG. Your get a free 30 day trial with unlimited sensors and then 100 sensors after that.

Pros

PRTG makes it easy to discover and add SNMP devices. I really like the ability to create maps of sensors to visually see your network

Cons

I don't have any real cons for PRTG. most sensors and notifications are tuneable.

Review Source: Capterra

Response: Paessler, Paessler

October 2018

Thank you for your review and have a wonderful day! Cheers Paessler AG

LinkedIn icon
Verified Reviewer

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Awesome Product

So far our experiences in pre-sales and design have been really great. PRTG really knows what they're doing, and they make a wonderful product.

Pros

I love the licensing model for PRTG. I can just buy a bulk set of sensors and then I can "spend" those sensors in any way that I like. I also like that you get the fully featured version of the product, and you can scale that out however you need to, without paying any additional fees.

Cons

N/A - This is a wonderful tool that is going to save us a lot of money over our current monitoring suite.

Review Source: Capterra

Response: Paessler, Paessler

October 2018

Thank you for your review! Cheers, Paessler AG

William from Claymont City Schools

Number of employees:  201-500 employees

Ease-of-use

Value for money

Functionality

September 2018

PRTG Saves the Day

Overall, PRTG has helped save our schools district a lot of potential downtime when we didn't even know that there was an issue. If you need a network monitor, I suggest PRTG.

Pros

This software makes it very easy to determine if any node is down on our network. It also has TONS of additional features to monitor bandwidth usage, CPU usage, memory usage, etc., on each node selected if desired. It makes it very simple to know when a server, switch, or wireless AP is down in a matter of seconds with it's email push feature.

Cons

This software is quite difficult to grasp. Since it has SO many features, it also has tons of options to set, but can be picked up by an IT admin in a couple hours if time and effort is put forth.

Review Source: Capterra

Response: Paessler, Paessler

September 2018

Hi William, Thank you for your review of PRTG! Our blog is a great way to stay on top of various monitoring topics and the latest features of PRTG. https://blog.paessler.com/ Cheers, Greg Ross

Donovan from MMSA

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Best network monitor availalbe

PRTG Network Monitor has helped me keep tabs on a large network of offices. It is certainly good value for money and very accurate. I love being able to see at glance what is happening on my network and still have the ability to drill down in to the most smallest of detail.

Pros

The setup of the monitor is very easy, allowing you to customise the deployment and scanning options. There are so many different sensors available you will be certain to find the one you need.

Cons

It can be overwhelming to see all of the sensors when you do an auto-scan, you just need to realise that you probably don't need to monitor them all and it's better to rather pick and choose the ones that most relevant to your need.

Review Source: Capterra

Response: Paessler, Paessler

September 2018

Thanks for your review Donovan! Cheers, Paessler AG

LinkedIn icon
Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

A fantastic network monitoring tool, that is easy to deploy and scale at a reasonable price.

Pros

PRTG network monitoring is fairly straight forward to configure and even easier to deploy sensors for monitoring components., unlike some other competing products. The reporting and dashboards are comprehensive visually, without being too overloaded with information. Support is very good.

Cons

It is easy to overload the probes, which caused it to shoot out multiple alert messages for different sensors. Had to scale out my deployment, which I had not planned for.

Review Source: Capterra

Response: Paessler, Paessler

August 2018

Thank you for your review! Remote probes were designed with the type of scenario you mentioned, allowing you to scale a larger deployment.

Felipe from CORPOELEC

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Excellent tool to monitor and classify the bandwidth of the network.

I use PRTG on a daily basis in the company, which has helped me to quickly and easily verify the behavior of the network and that I can view it from anywhere via the web.

Pros

* I can know what applications are causing high traffic.
* I like the simplicity of its interface, which allows me to configure the monitoring sensors, as well as create reports of bandwidth usage for each one.
* The web interface with the I can give access to the visualization of the graphics and tables to the other members of my telecommunications team.

Cons

PRTG is a software that I use daily and continuously in my work as a network analyst and I have not been inconvenienced, just keep improving it every day. The only thing I can suggest is that they launch a native version for Linux systems.

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Functionality

August 2018

Monitoring our whole IT infrastructure with PRTG. Never miss another incident and act proactively.

Pros

Ease of use. Notifications and history. Auto discovery of sensors with templates. Recommended sensors by the software based on the device. Great range of sensors.

Cons

Maps are not trivial to be created. Could get a better looking theme. Not clever enough to pickup repetitive notifications

Review Source: Capterra

Response: Paessler, Paessler

August 2018

Thank you for your review and the feedback regarding maps. Cheers, Paessler AG

Oliver from EDAG Engineering

Industry:  Other

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

One of the best networking monitoring tools.

Would recommend to any SME or larger PLC to deploy and monitor your environment. Excellent tool and haven't found a replacement yet.

Pros

Easy to use and deploy into an on-premise environment. Easy to adapt and remodel the design and customise.

Cons

Initial high setup fee (this may now be different). Initially a little overwhelmed by the amount of features which delayed the deployment.

Review Source

jesus from Telefonica venezolana

Industry:  Software / IT

Number of employees:  5,001-10,000 employees

Ease-of-use

Customer support

Functionality

July 2018

Good monitoring tool

is a good monitoring tool using the SNMP protocol

Pros

It is a good tool that helps you to have monitored all the elements of your network, regardless of the distributor or network layer in which you are. it helps you not only monitor the team's status but also the performance of it

Cons


despite being a good tool if you have the license, you can not have more than 100 sensors.
they give you scale functions in each sensor that can help you and at the same time confuse you or you lose appreciation of what you really want to see

Review Source

Alejandro from Telefonica Venezolana C.A.

Industry:  Software / IT

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Great monitoring software

Great tool for corporate networks, and recommended to have a better look on the traffic that the links are managing.

Pros

It's capable of monitoring many links and different types of network elements from many providers. It works very well with big networks such as IP backhauls, metroethernets and such, providing useful statistics in real time. Adiciotanlly it possesses other features such as email notifications for reporting in case of abnormalities.

Cons

It can be overwhelming at the moment of setting up the sensors for the first time and as a new user looking for the correct links can be hard if they are not properly identified.

Review Source
LinkedIn icon
Verified Reviewer

Ease-of-use

Value for money

Functionality

June 2018

Is a tool that allows me to monitor my network easily and on a single screen

It helps me to monitorin my network, the traficc, bandwidth. I have the information that I need from my network quickly and easily ! By now i have set up 16 sensors.

Pros

Provides important information at first sight, Real Time Traficc and bandwidth. It allows me to act quickly when the network falls (DOWN, No response)

Cons

So far the only inconvenience I have had is to create access for different users, by now we all use a web link but without autentication

Review Source: Capterra

Response: Paessler, Paessler

July 2018

Thank you for your review! It sounds like you need some help with the authentication and administrative options. Please contact presales@paessler.com to work with one of our engineers on your question.

Atahualpa from Telefónica

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Prtg is a software of easy use and allows to monitor and study the traffic of the network.

PRTG is very useful for statistical studies of the behavior of the network, since it keeps historical daily, weekly, monthly and annual, this allows to carry out a detailed and accurate planning, we can also evaluate how a marketing and sales campaign impacts on the links of our network and see if the end customers are making more use of our services.

Pros


It allows configuring any network element, only with IP address, MIB an OID, and we can monitor from electrical signals, CPU indicators, RAM / ROM memory, UpLink traffic parameters, DownLink, pack discards, traffic overflow and loss. as well as the dating of data, with this indicators, our network is monitored 365 days a year.
Generally in ISPs it is used as a statistical traffic tool which allows to make growth projections in the links of the network of providers, as well as a guide to evaluate post impact work in the network of the ISP company.

Cons


ls disadvantages of PRTG are few, however we must be aware that it is not a monitoring software in real time, it interrogates the network element every 5 minutes, and there is an additional time so we should not use it as a ractive failure tool.

Review Source: Capterra

Mauricio from BATechnology Group

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Top five monitor app for IT departments on SMB and corporations 24/7 365 days.

Most of my clients are SMB and need a free option to monitor his IT devices, with a free option it's easier.

Pros

-The free version allows up to 100 sensors to be included on his interface. This feature helps allot of companies IT departments to monitor and compare without limitations.
-Easy installation process for core app, available for SNMP devices (almost every tech device has this option).
-Add devices for a monitor it's easier than other competitors because its agent less and his auto discover feature make deployment process fast and secure.
-Available as web interface with every OS and app for the most important devices (iOS and Android).

Cons

-User guide needs to be adapted for none IT users.
-Reports need an experienced partner to customize executive options.
-Customer Support it's not the best part of this company, sometimes take days to solve an issue that would take minutes on other monitoring software.

Review Source: Capterra

Peter from Publishing Company

Number of employees:  11-50 employees

Ease-of-use

Value for money

Functionality

May 2018

A must have tool for your network

Pros

This saves me a lot of heartache by understanding the health of all the devices on our network. It has saved us countless times from having any downtime by alerting us to potential problems before they become real issues.

Cons

You need to be able to tune out the email alerts which will take some time as it is very noisy with sending a lot of email.

Review Source: GetApp

Luis from Kyowaamerica corporation

Industry:  Manufacturing

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Paessler PRTG Network monitor

Great software overall.

Pros

It can monitor many if not all of your network devices, such as firewall, printers, access points, along with software status running on pretty much all hardware, such as real time statistics, can create html maps to embed onto your intranet pages such as with Sharepoint, it also has a great built in reporting interface along with email notifications.

Cons

It can take some time to setup sensors the first time, also some of these sensors can be quite complex, requiring the user to call tech support for a viable solution for the expected outcome.

Review Source

Derek from Fulton County

Industry:  Other

Number of employees:  5,001-10,000 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

We use PRTG to monitor network activity and issues

Our DB guys tell me that it is a solid worthwhile product

Pros

It works well for what it does and is not overly expensive
We use it to monitor database activity and also other traffic within our network

Cons

It is not the most comprehensive network monitoring software, but used in conjunction with other tools provides good value

Review Source

Jesus from Blue Squares Creative, LLC

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Free network monitoring for small businesses with 10-20 servers.

Free network monitoring on a Windows server.

Pros

I love the fact it's Windows based and has easy setup features. The biggest pro is the free 100 sensors. If you're running a small business with 10-20 servers, this is the perfect solution to get them monitored for free. We found it to be extremely reliable for this particular use and upgrades were a breeze.

Cons

Once you're out of the 100 sensor free version, the cost jumps into the thousands. So if you're expecting to grow much more, then keep that cost in mind. Also, the software installs far too many sensors per server when using the "auto discovery" feature. It's best to manually setup sensors as needed.

Review Source: Capterra