PRTG

RATING:

4.6

(232)

About PRTG

Say hello to PRTG Network Monitor, our award-winning and all-inclusive monitoring solution. Let us start by telling you what PRTG is and can do. First and foremost, it is an on-premise and cloud-based network monitoring solution. It caters to businesses of all sizes (across multiple industry verticals) and is compatible with Windows 7 or later. Primary features include bandwidth monitoring, alerts, data publishing, customization support, and reporting. PRTG monitors your entire IT infrastructure and all important technologies are supported, such as: SNMP, WMI and Windows Performance Counters, SSH, Traffic analysis using flow protocols or packet sniffing, HTTP requests, REST APIs returning XML or JSON, Ping, SQL, and many more. In addition to what PRTG can already do wel...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

PRTG Pricing

Starting price: 

$2,149.00 one time

Free trial: 

Available

Free version: 

Available

Bandwidth utilization
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PRTG Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for PRTG

1 - 5 of 231 Reviews

User Profile

Nicat

Verified reviewer

Government Administration, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

It is a pleasure to use

I have been working in this field for more than 5 years, and everyone knows that you have to monitor the established IT infrastructure at all times. There are many solutions like PRTG, but I prefer PRTG, which is chosen with both the convenience of the interface and a lot of features. It was very easy to set up and manage. And one of my favorite parts is that you can use licenses that are suitable for your environment, even if your environment grows in the future, there is no need to rebuild the license accordingly. I think the monitoring application is very important from the point of view of security and stability, and PRTG is the most suitable and convenient for me among these applications.

PROS

It was very easy to use in the first turn, moreover, it has sensors suitable for the desired device.

CONS

There are many network monitoring tools like PRTG, but PRTG had the most convenient and easy-to-use interface among them. It has many good features. I've been using PRTG for several years now and I'm very satisfied. There's nothing I don't like about it.

Reason for choosing PRTG

Considering the prices and advantages, the most optimal choice was PRTG

Vendor Response

Dear Nicat, Thank you for your positive review! We're thrilled to hear that PRTG's interface stands out as the most convenient and easy-to-use among other network monitoring tools. We're glad to have met your expectations and provided you with a satisfying experience over the years. Furthermore, we greatly appreciate your support and look forward to continuing to exceed your expectations in the future. Your Paessler Team

Replied June 2023

Sachin

Higher Education, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2022

Simple & Powerful Monitoring tool,feature oriented,reliable sensors

Notifications and mail alerts for minute attributes in all devices rescue us from major hardware or network issues and reduce downtime to a large extent.

PROS

User-friendly dashboard, Easy to configure. High quality sensor reporting, Can monitor almost all server platforms, Networking devices, an awesome product.

CONS

Nothing much to say, almost perfect. The only suggestion is to make it budget-friendly for medium-level customers.

Reason for choosing PRTG

PRTG was more user-friendly and Professional compared to others.

Reasons for switching to PRTG

More user-friendly, and notification delivery was much better compared to Observium.

Vendor Response

Dear Sachin, Thank you for leaving us a review! We are happy that you are enjoying PRTG and we love hearing about how you are using it. Cheers, Paessler AG

Replied May 2022

Anonymous

201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed April 2022

Easy to implement, web based and nearly agent less monitoring

It was easy to install and manage, it's helpling a lot with monitoring and alerting and it's aeasy to use. Also to adapt or tweak thresholds is very easy.

PROS

It's very easy to implement and for a lot of the user cases it does not need an agent or software to be installed

CONS

For well known Enterprise Products e.g. VMWare VCenter there are only limited intergration available.

Reasons for switching to PRTG

Icinga was to complicated to setup and to use.

Vendor Response

Thanks for sharing your review with us and the community! Cheers, Paessler AG

Replied May 2022

Tobias

Computer Networking, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Review from me

My overall experience with the PRTG Network Monitor has been positive. The comprehensive monitoring capabilities allowed me to effectively monitor my network and identify potential issues early on.

PROS

User-friendly interface and easy configuration. Comprehensive monitoring capabilities for networks and systems. Flexibility in customizing alerts and notifications. Good scalability for small to large environments. Regular updates and good support from the manufacturer.

CONS

Potentially longer learning curve due to the variety of features.

Vendor Response

Dear Tobias, Thanks for your positive feedback! We're happy to hear that you're pleased with the interface, monitoring features, and customization options. Your recognition of our scalability and support means a lot to us. Your Paessler Team

Replied June 2024

Matthew

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2023

PRTG Network Monitor is a powerful tool

This tool has saved us a lot of time with configuration of in-depth service monitoring

PROS

The ease to implement and on-board new devices into the portal. The out-the-box templates are also very good and enable us to monitor in-depth services with ease

CONS

Bespoke and customised service monitoring is a bit complicated and it would be nice to have more comprehensive documentation on this

Reasons for switching to PRTG

We found the depth of monitoring of network devices in particular gave us an edge over competitors using other tools

Vendor Response

Dear Matthew, Thank you for sharing your thoughts with us! We're happy to hear that you find PRTG Network Monitor to be a powerful tool. It's great to know that the ease of implementation and onboarding of new devices, along with the out-of-the-box templates, have helped you to effectively monitor services. Your Paessler Team

Replied August 2023