PRTG Network Monitor Software


 

PRTG Network Monitor is an on-premise and cloud-based network monitoring solution. It caters to businesses of all sizes across multiple industry verticals and is compatible with Windows 7 or later. Primary features include network monitoring, bandwidth monitoring, alerts, data publishing, customization support and reporting.

PRTG Network Monitor helps users to monitor devices, network traffic and applications on the infrastructure. It helps administrators and technical staff to monitor network outages, analyze network connections, monitor network quality and comply with service level agreements.

IT administrators to monitor uptime and downtime for an individual device or for an entire network using a single console. A customizable dashboard displays real-time network performance and status information for all devices. Administrators can remotely dispatch updates or install new applications across devices using a master console.

Pricing is one time fee for an on-premise solution and monthly subcription for cloud solution. Dedicated mobile apps are available for Android, Windows and iOS devices.

 

PRTG Network Monitor - Bandwidth utilization
 
  • PRTG Network Monitor - Bandwidth utilization
    Bandwidth utilization
  • PRTG Network Monitor - Device monitoring
    Device monitoring
  • PRTG Network Monitor - Data flow monitoring
    Data flow monitoring
  • PRTG Network Monitor - Network charting
    Network charting
  • PRTG Network Monitor - Network monitoring
    Network monitoring
  • PRTG Network Monitor - Network mapping
    Network mapping
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Windows 8, Windows 10

41 Reviews of PRTG Network Monitor

 

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Software Advice Reviews (1)
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Showing 1-1 of 1

Adonis from Fujitsu Telecom Systems Philippines Inc.
Specialty: Software / IT
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

Simple Network Monitoring

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The application is easy to use because of the Graphical User Interface. Easy to understand how to deploy the software.

Cons

Need more flexible module in terms of customization. Dashboard should be customize according to the user wants to see.

Review Source
 
 
 
Showing 1-20 of 40

Scott from Pomeroy
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2017

December 2017

Robust and reliable monitoring solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This is your one stop shop for a monitoring solution. Best value and most functionality all in one package.

Pros

Very wide variety of sensors for monitoring of various applications from SQL servers to custom scripts to ping to SNMP and WMI. Can be configured in a distributed configuration to spread out the load that the sensors place on a monitoring server or to consolidate WAN traffic between the central host and branch offices. Can be setup in a cluster for ultra high capacity server. Very robust selection of reports available with the ability to create custom reports. Beautiful Android client with push notifications. If you are looking for a monitoring solution this need be your one and only stop.

Cons

Support can be a little slow to respond often taking a day to respond via email. Only Windows hosts can be used as full sensor probes.

Review Source: Capterra
 

Roberth from Emida
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

Simple but powerfull!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Real time statistics and graphs helps to know health of network.

Pros

Simple configuration, friendly web interface. One of the most network monitor with real data and statistics can helps on our daily monitor process.

Cons

Reports are simple templates, need more customization. Advance configuration of sensors in some cases are challenge to configure

Review Source: Capterra
 

Fritz Earvin Melody Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Monitoring ATM network with PRTG

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I am monitoring 100 remote terminals via pings, while monitoring hardwares on our server rooms, which includes servers, layer 3 core switches, routers, Hardware Security Modules, PDUs, UPS and firewall....all without a flaw.

Cons

I guess the ticketing would needs improvement as well as possible linking to an inventory system...and needs it to be ITIL compliant

Review Source: GetApp
 

Todd from First Alliance Credit Union

June 2017

June 2017

Simple but efficient monitoring tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

ease of use, very simple but effective interface. ability to add different sensors to meet our needs. ability to adjust settings for your company needs.

Cons

haven't really ran into many things that we would want different. maybe some built in links on warnings to websites would be an nice feature but not a necessity.

Review Source: Capterra
 

Dominique from CITO

May 2017

May 2017

Great network monitoring for half the price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We save a lot of money using PRTG because they are very affordable compared to other monitoring tools out there and they are still considered enterprise level software

Pros

Has most features those big enterprise software have such as solar winds at half the price.

You pay for the amount of sensors you use and not devices

Cons

The web interface is superb but the desktop client is a bit buggy and no where nearly as good as the web client.

Review Source: Capterra
 

Rahman from Private company
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

great network monitor but...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software is very good and useful, but sometimes it suddenly shut down, I think you have to look at this problem, without this it is very helpful, thanx)

Review Source: Capterra

  Response: Paessler, Paessler

Date: February 2017

February 2017

 

Thanks for the review Rahman!

PRTG shouldn't be crashing at all -- this is definitely not normal behavior (and we apologize!). Could you please send a "support bundle" to our tech support team so they can help? You can send a support bundle easily from inside the software, under Setup / Contact Support. This automatically attaches a screenshot and log files to your question.

 

Vini from NetGold
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Missing Maps, Monitos and much more :-(

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Good price, but with weird support and missing a lot of features, like MAP customization, Dependencies, APM, NTA, etc.

Pros

Price, only.

Cons

Missing many cool features like others have.

Advice to Others

need to be better

Review Source: Capterra

  Response: Paessler, Paessler

Date: December 2016

December 2016

 

Hi Vini,

We¿re sorry you weren¿t able to find many of the features you were looking for.

Would you like to be contacted by our presales or support teams? They can show you where to find the ¿missing¿ features such as mapping, custom maps, custom monitors, dependencies, application monitoring and netflow monitoring, all of which are included with PRTG.

 

Eitan from LiveU
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

Solves our monitoring needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We manage lots of machines with PRTG, it helps us focus on the important stuff that's going on. Covers divers needs.

Pros

It's easy to use without getting too technical when you start of, and lets you ramp up and dig deeper as you go. Covers lots of different scenarios, good visualizations, good performance, good features are getting added as we go.

Cons

Windows based, and sometimes it's awkward to manage lots of linux machines with it - especially when the monitoring requires scripts to run on the remote machines.

Advice to Others

Any monitoring software is part of a monitoring process that needs to be in place. It's very important to keep improving the monitoring as the software develops, and keep the rate of false alarms very low.

Review Source: Capterra
 

Micah from Harmony Christian School
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

PRTG, great network monitor when it isn't crashing or glitching

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The software is very easy to set up, which is a plus. But for some reason it keeps giving faults reports, and sometimes would randomly crash. Tested on multiple devices. Has potential to be great though.

Pros

easy to set up, has good potential

Cons

Crashes and is glitchy, could use some work.

Review Source: Capterra

  Response: Paessler, Paessler

Date: October 2016

October 2016

 

We're really sorry that PRTG isn't running smoothly for you. Most crashes are related to hardware or operating system configurations -- would you be willing to open a support ticket with our support team, so they can check your logs for you? The logs would also help them debug any false positives you are getting. We'd be happy to help get PRTG running for you.

 

Florian Number of employees: 1 employee Employees number: 1 employee

April 2016

April 2016

That really made my Day!

Ease-of-use

Product Quality

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value

First of all: Actually (April 2016) the product is free for up to 100 Sensors!

I was searching for an easy solution to monitor the internetconnection of one of my customers from outside. They sporadically experienced strange bandwidth problems and the cable provider didn't solve the problem within months. So while searching for an easy to install and use monitoring (simple ping) solution I found PRTG from Paessler in Nuremberg. I 've heard of it before as the Windows based alternative to Nagios.

What can I say: I expected a solid Dice Game and ended up in Las Vegas!

Installed withing minutes on a small Celeron machine running Windows 7. This runs the core Server and the Probe. You create Groups within the Windows (or Browserbased) Desktop. Within those Groups you create Devices and Sensors (Ping, HTTP, FTP, NTP, SIP, SMTP, SNMP Switch Traffic, ... and I'd say hundreds of others) at Locations you can define and are shown on a map. A configurable HTTPS allows secure Browser and mobile APP access. I use the one for my Windows phone that shows me my favorite (customer) Sensors directly.

Automatically scan your Network (that might create a lot of Devices and Sensors, especially when you are using SNMP ready Switches, but don't worry, just pause them before you run out of your licenses). Monitor Switch Traffic if you wonder how long the Windows 10 updates disturb your other Machines. You can install remote Probes in other networks to monitor them and still collect all data on one central monitoring server.

PS: In the end, the cable provider changed the modem after I sent them several times very clear screenshots from PRTG where you could see the 1800 ms echos all three weeks instead of 32 ms the rest of the time.

Pros

Very good structure and overview of your devices and systems load, usage, availability and traffic
Easy install and use. No deep knowledge of MIB, RMON, LINUX or SNMP necessary
Free for small environments
Very Flexible (google 'prtg netatmo' for an impression :)
Be aware and informed about uprising problems (Mail, SMS, Mobile)
You literally see what your users experience

Cons

Really! I have been thinking, but didn't find that much.
Rather ... nothing?
OK, one: you need a Windows system. That might be an issue for some.

Review Source: GetApp
 

Jeremy from Willans Consulting

December 2015

December 2015

Excellent Monitoring Product!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

PRTG is a easy to use, intuitive program that is very straight forward to set-up yet provides significant value back to the IT Team with its vast monitoring and reporting capabilities

Paessler as an organisation is constantly updating PRTG to meet both the current upcoming needs of organisations with their extensive collection of available sensors, and if you require something specific, it is very easy to get it configured with the Custom Sensor options available.

They are also small enough to listen the feedback provided by customers to feed into future updates to the product via their wishlist.

Another important aspect of this solution is the prompt reliable support as well as a wealth of information in the Resource Centre and Knowledge Base.

Now that it comes as a Free Solution with 100 Included Sensors, there is no reason an SME Sized business cannot get basic device monitoring running in less time than it takes to make lunch.

Review Source: Capterra
 

Nicholas from OnePointSync, LLC.

October 2015

October 2015

Fell in love with it at first glance!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I've tried many SNMP monitoring tools, but PRTG beats them all ... at first glance! I currently monitor our data center and all customer servers using PRTG. We monitor our data center temp, internal temp of servers, load times and run times on our batteries, loads of Linux servers, bandwidth throughput on our switches ... I could go on and on. PRTG cluster with a remote server and their iphone remote app make this the absolute best monitoring solution available. I love PRTG!

Review Source: Capterra
 

Stuart from x

October 2015

October 2015

Using PRTG for small medium business

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I have tried a few other monitoring software packages (Solarwinds, Manageengine and Spiceworks) but find PRTG far superior ¿ especially with the mobile probes.

I am using your program to monitor a small network at home (Free version ¿ up to 100 sensors). It includes several PC¿s, mobile devices, printers and other home devices (smart TVs etc) running through a Cisco router.

I am able to get very detailed DSL / interface and Netflow/SNMP and syslog stats from my Cisco as well as SNMP traffic stats from PC¿s and printers. I also have a packet sniffer running on a SPAN port on the Cisco.

At present I have approx. 80 sensors running (this is adequate for my needs) and find the detail and look of the software provided is excellent.

I work in IT and have promoted your software to many small businesses as it is so easy to integrate and give valuable information regarding local networks.

 

Review Source: Capterra
 

Matthew from Envision Technology Advisors

September 2015

September 2015

Best monitoring software for the money

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

When I was new to my job, I was tasked with finding a new monitoring software. After trying out about 4-5 options, it was clear that PRTG was the best choice. Since that time, I have consistently been very happy with my choice. It's extremely powerful, easy to setup and use and it just keeps getting better with every update. The mobile app is fantastic and they recently added mobile probes. For large enterprises or for people who have a specific need that PRTG can't do, there are possibly better solutions. But I would say that for 95% of companies, this is the software you want.

Review Source: Capterra
 

Dave from Globavista

August 2015

August 2015

Makes my job easier

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

It's extremely versatile, I've managed to configure it to monitor everything I need. I have some SQL sensors giving multichannel results, the graphs are amazing. The notification options are also great, I get email, SMS and Prowl alerts.
The only thing I think missing is the ability to silence "noisy" sensors. If a sensor keeps going down and comes back up repeatedly, I can only pause it and not get any results, or acknowledge it and it will alert next time it goes down. I'd like the sensor to continue recording results, just not send me alerts too often, maybe a "don't send alerts for the next X hours" option.

Review Source: Capterra

  Response: Paessler, Paessler

Date: August 2015

August 2015

 

Dear Dave,

Thank you for your detailed review and the feedback you have provided. In regard to turning off alerts, please have a look at this Knowledge Baser article, in which the situation you mentioned is discussed: http://kb.paessler.com/en/topic/52303-disable-notifications-without-pausing-a-sensor

Kind regards,
Florian

 

Daniel from TUB

August 2015

August 2015

PRTG is a great and easy to use monitoring tool

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

PRTG combines lots of sensors and information for nearly every device and purpose with an easy to use interface. We are using the software in a small environment and it is helping us, to keep track of important services and the health of our hard- and software.

With push notifications to a mobile phone and/or e-mail notifications we never miss an error or a problem. We are even using PRTG to get notified, if a printer runs out of paper. The software is easy to set up and to use as well. It is nicely customizable and perfectly suits our needs. A helpful knowledge base and manuals are a good support as well.

Review Source: Capterra
 

FANKY from PT DAYA CIPTA MANDIRI SOLUSI

August 2015

August 2015

Fast and Easy to use

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Very fast deployment, easy to use

Review Source: Capterra
 

Tyler from RealTruck.com

August 2015

August 2015

Amazingly simple monitoring solution

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

A leap above most products I've reviewed, and very reasonable pricing makes this a business must.

Review Source: Capterra
 

Andreas from HAMAMATSU Photonics Europe GmbH

June 2015

June 2015

I would like to work for PRTG

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

... but haven't a chance so far

Review Source: Capterra
 

Wouter from Missing Piece BV

June 2015

June 2015

Best & affordable Monitoring Product

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Very complete product, with everything you need to monitor every server, network component and piece of software you have.
SNMP, WMI, SSH, Powershell, Netflow etc etc. All included.
Been using it for 7 years now and the product improvements are spectucular.

Review Source: Capterra
 
 
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