PRTG Network Monitor Software


 

PRTG Network Monitor is an on-premise and cloud-based network monitoring solution. It caters to businesses of all sizes across multiple industry verticals and is compatible with Windows 7 or later. Primary features include network monitoring, bandwidth monitoring, alerts, data publishing, customization support and reporting.

PRTG Network Monitor helps users to monitor devices, network traffic and applications on the infrastructure. It helps administrators and technical staff to monitor network outages, analyze network connections, monitor network quality and comply with service level agreements.

IT administrators to monitor uptime and downtime for an individual device or for an entire network using a single console. A customizable dashboard displays real-time network performance and status information for all devices. Administrators can remotely dispatch updates or install new applications across devices using a master console.

Pricing is one time fee for an on-premise solution and monthly subcription for cloud solution. Dedicated mobile apps are available for Android, Windows and iOS devices.

 

PRTG Network Monitor - Bandwidth utilization
 
  • PRTG Network Monitor - Bandwidth utilization
    Bandwidth utilization
  • PRTG Network Monitor - Device monitoring
    Device monitoring
  • PRTG Network Monitor - Data flow monitoring
    Data flow monitoring
  • PRTG Network Monitor - Network charting
    Network charting
  • PRTG Network Monitor - Network monitoring
    Network monitoring
  • PRTG Network Monitor - Network mapping
    Network mapping
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Windows 8, Windows 10

54 Reviews of PRTG Network Monitor

 

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Software Advice Reviews (5)
More Reviews (49)

Showing 1-5 of 5

Luis from Kyowaamerica corporation
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Paessler PRTG Network monitor

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great software overall.

Pros

It can monitor many if not all of your network devices, such as firewall, printers, access points, along with software status running on pretty much all hardware, such as real time statistics, can create html maps to embed onto your intranet pages such as with Sharepoint, it also has a great built in reporting interface along with email notifications.

Cons

It can take some time to setup sensors the first time, also some of these sensors can be quite complex, requiring the user to call tech support for a viable solution for the expected outcome.

Review Source
 
 

Derek from Fulton County
Specialty: Other
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

April 2018

April 2018

We use PRTG to monitor network activity and issues

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Our DB guys tell me that it is a solid worthwhile product

Pros

It works well for what it does and is not overly expensive
We use it to monitor database activity and also other traffic within our network

Cons

It is not the most comprehensive network monitoring software, but used in conjunction with other tools provides good value

Review Source
 
 

LAWRENCE from Information Technology Strategy Associates
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Simple network monitoring and more

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

A Decent tool for a small business or a lab. I would not recommend it for an environment with more that a few hundred targets

Pros

It uses the old MRTG engine and rather than configuring snmp for every interface and then creating html reports, PRTG has nice templates and preset reports. The new version even monitors windows and database performance.

Cons

It does not scale well on larger networks. The application slows down dramatically and the network load increases to be an issue.

Review Source
 
 

Dieter from Own
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

March 2018

March 2018

Handy, but... rather not for pros

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Quite handy tool, but after a fail with passwords that anyone can actually read, rather suitable for home than professional use.

Pros

Easy for install and use
A lot of metrics on the screen at the same time
Free for 100 sensors (for me it's just a few devices)

Cons

Not suitable for larger networks over 500~1000 devices (not recommended for more than 10k sensors)
A fail with passwords saved in unencrypted file
Not really satisfying helpdesk

Review Source
 
 

Adonis from Fujitsu Telecom Systems Philippines Inc.
Specialty: Software / IT
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

Simple Network Monitoring

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The application is easy to use because of the Graphical User Interface. Easy to understand how to deploy the software.

Cons

Need more flexible module in terms of customization. Dashboard should be customize according to the user wants to see.

Review Source
 
 
 
Showing 1-20 of 49

Atahualpa from Telefónica

May 2018

May 2018

Prtg is a software of easy use and allows to monitor and study the traffic of the network.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

PRTG is very useful for statistical studies of the behavior of the network, since it keeps historical daily, weekly, monthly and annual, this allows to carry out a detailed and accurate planning, we can also evaluate how a marketing and sales campaign impacts on the links of our network and see if the end customers are making more use of our services.

Pros


It allows configuring any network element, only with IP address, MIB an OID, and we can monitor from electrical signals, CPU indicators, RAM / ROM memory, UpLink traffic parameters, DownLink, pack discards, traffic overflow and loss. as well as the dating of data, with this indicators, our network is monitored 365 days a year.
Generally in ISPs it is used as a statistical traffic tool which allows to make growth projections in the links of the network of providers, as well as a guide to evaluate post impact work in the network of the ISP company.

Cons


ls disadvantages of PRTG are few, however we must be aware that it is not a monitoring software in real time, it interrogates the network element every 5 minutes, and there is an additional time so we should not use it as a ractive failure tool.

Review Source: Capterra
 

Mauricio from BATechnology Group

May 2018

May 2018

Top five monitor app for IT departments on SMB and corporations 24/7 365 days.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Most of my clients are SMB and need a free option to monitor his IT devices, with a free option it's easier.

Pros

-The free version allows up to 100 sensors to be included on his interface. This feature helps allot of companies IT departments to monitor and compare without limitations.
-Easy installation process for core app, available for SNMP devices (almost every tech device has this option).
-Add devices for a monitor it's easier than other competitors because its agent less and his auto discover feature make deployment process fast and secure.
-Available as web interface with every OS and app for the most important devices (iOS and Android).

Cons

-User guide needs to be adapted for none IT users.
-Reports need an experienced partner to customize executive options.
-Customer Support it's not the best part of this company, sometimes take days to solve an issue that would take minutes on other monitoring software.

Review Source: Capterra
 

Peter from Publishing Company
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

A must have tool for your network

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

This saves me a lot of heartache by understanding the health of all the devices on our network. It has saved us countless times from having any downtime by alerting us to potential problems before they become real issues.

Cons

You need to be able to tune out the email alerts which will take some time as it is very noisy with sending a lot of email.

Review Source: GetApp
 

Jesus from Blue Squares Creative, LLC

April 2018

April 2018

Free network monitoring for small businesses with 10-20 servers.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Functionality
Functionality
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Support

Free network monitoring on a Windows server.

Pros

I love the fact it's Windows based and has easy setup features. The biggest pro is the free 100 sensors. If you're running a small business with 10-20 servers, this is the perfect solution to get them monitored for free. We found it to be extremely reliable for this particular use and upgrades were a breeze.

Cons

Once you're out of the 100 sensor free version, the cost jumps into the thousands. So if you're expecting to grow much more, then keep that cost in mind. Also, the software installs far too many sensors per server when using the "auto discovery" feature. It's best to manually setup sensors as needed.

Review Source: Capterra
 

John from Sittercity Inc

April 2018

April 2018

PRTG is a great monitoring and alerting tool for almost anything in your network environment

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I'm very fond of the free 100 sensors PRTG offers. This allows us to monitor and alert on all of our important network pieces, without having to invest a significant amount of money. Perfect for our smaller environment.

Cons

Some of the sensors you need to do a lot of tweaking to get to report the right information you want. Not as many out of the box integrations are supported, which is slightly disappointing.

Review Source: Capterra
 


March 2018

March 2018

Excellent monitoring suite

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

at a glance insight into server metrics. Collation of data from disparate sources in one place. Plus a cool Cards Against Downtime game.

Pros

Ease of configuring custom monitoring and graphing of server metrics. Customer support was always easy to work with

Cons

Sometimes new hardware devices were difficult to initially get correct metrics for, had to wait to get support feedback.

Review Source: Capterra
 

Racey from Eliassen Group

February 2018

February 2018

Major player in monitoring for a reason

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

PRTG is a major player in the area of network and end point monitoring for a reason. You can attach a monitor to almost any component or process you can think of and configure the alerting you want based on the the desired threshold and PRTG has you covered.

Cons

The one and only drawback about PRTG is that if you have never used it before and go in completely blind there is indeed a bit of a learning curve and can overall be a bit confusing.

Review Source: Capterra
 

Dustin from Elk Grove Park District

February 2018

February 2018

Best Network Monitoring tool out there

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our previous product (Solar-you-know-what) was a beast to configure and keep up and running. PRTG took away a lot of the maintenance and got us straight down to data. Custom sensors have also helped us out on a few devices that are really specialized and specific to our operations.

Pros

- Clean interface
- Lightweight/no agents required on endpoints
- Maps feature is super customizable; map rotation lets you set up a NOC-like screen

Cons

Paessler recently changed the pricing structure; the old system was a little bit more budget friendly and in my opinion easier to manage.

Review Source: Capterra
 


December 2017

December 2017

Busy interfaces hurts the eyes...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The thing I like most about this software is the feature set, many options to monitor and collect data including reporting and alerting.

Cons

The thing I like least about this software is the interface, so busy it hurts the eyes to look at over time. Trys to cram too much into a single page.

Review Source: Capterra
 

Scott from Pomeroy
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2017

December 2017

Robust and reliable monitoring solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This is your one stop shop for a monitoring solution. Best value and most functionality all in one package.

Pros

Very wide variety of sensors for monitoring of various applications from SQL servers to custom scripts to ping to SNMP and WMI. Can be configured in a distributed configuration to spread out the load that the sensors place on a monitoring server or to consolidate WAN traffic between the central host and branch offices. Can be setup in a cluster for ultra high capacity server. Very robust selection of reports available with the ability to create custom reports. Beautiful Android client with push notifications. If you are looking for a monitoring solution this need be your one and only stop.

Cons

Support can be a little slow to respond often taking a day to respond via email. Only Windows hosts can be used as full sensor probes.

Review Source: Capterra
 

Roberth from Emida
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

Simple but powerfull!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Real time statistics and graphs helps to know health of network.

Pros

Simple configuration, friendly web interface. One of the most network monitor with real data and statistics can helps on our daily monitor process.

Cons

Reports are simple templates, need more customization. Advance configuration of sensors in some cases are challenge to configure

Review Source: Capterra
 

Fritz Earvin Melody Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Monitoring ATM network with PRTG

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I am monitoring 100 remote terminals via pings, while monitoring hardwares on our server rooms, which includes servers, layer 3 core switches, routers, Hardware Security Modules, PDUs, UPS and firewall....all without a flaw.

Cons

I guess the ticketing would needs improvement as well as possible linking to an inventory system...and needs it to be ITIL compliant

Review Source: GetApp
 

Todd from First Alliance Credit Union

June 2017

June 2017

Simple but efficient monitoring tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

ease of use, very simple but effective interface. ability to add different sensors to meet our needs. ability to adjust settings for your company needs.

Cons

haven't really ran into many things that we would want different. maybe some built in links on warnings to websites would be an nice feature but not a necessity.

Review Source: Capterra
 

Dominique from CITO

May 2017

May 2017

Great network monitoring for half the price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We save a lot of money using PRTG because they are very affordable compared to other monitoring tools out there and they are still considered enterprise level software

Pros

Has most features those big enterprise software have such as solar winds at half the price.

You pay for the amount of sensors you use and not devices

Cons

The web interface is superb but the desktop client is a bit buggy and no where nearly as good as the web client.

Review Source: Capterra
 

Rahman from Private company
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

great network monitor but...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software is very good and useful, but sometimes it suddenly shut down, I think you have to look at this problem, without this it is very helpful, thanx)

Review Source: Capterra

  Response: Paessler, Paessler

Date: February 2017

February 2017

 

Thanks for the review Rahman!

PRTG shouldn't be crashing at all -- this is definitely not normal behavior (and we apologize!). Could you please send a "support bundle" to our tech support team so they can help? You can send a support bundle easily from inside the software, under Setup / Contact Support. This automatically attaches a screenshot and log files to your question.

 

Vini from NetGold
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Missing Maps, Monitos and much more :-(

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Good price, but with weird support and missing a lot of features, like MAP customization, Dependencies, APM, NTA, etc.

Pros

Price, only.

Cons

Missing many cool features like others have.

Advice to Others

need to be better

Review Source: Capterra

  Response: Paessler, Paessler

Date: December 2016

December 2016

 

Hi Vini,

We¿re sorry you weren¿t able to find many of the features you were looking for.

Would you like to be contacted by our presales or support teams? They can show you where to find the ¿missing¿ features such as mapping, custom maps, custom monitors, dependencies, application monitoring and netflow monitoring, all of which are included with PRTG.

 

Eitan from LiveU
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

Solves our monitoring needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We manage lots of machines with PRTG, it helps us focus on the important stuff that's going on. Covers divers needs.

Pros

It's easy to use without getting too technical when you start of, and lets you ramp up and dig deeper as you go. Covers lots of different scenarios, good visualizations, good performance, good features are getting added as we go.

Cons

Windows based, and sometimes it's awkward to manage lots of linux machines with it - especially when the monitoring requires scripts to run on the remote machines.

Advice to Others

Any monitoring software is part of a monitoring process that needs to be in place. It's very important to keep improving the monitoring as the software develops, and keep the rate of false alarms very low.

Review Source: Capterra
 

Micah from Harmony Christian School
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

PRTG, great network monitor when it isn't crashing or glitching

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The software is very easy to set up, which is a plus. But for some reason it keeps giving faults reports, and sometimes would randomly crash. Tested on multiple devices. Has potential to be great though.

Pros

easy to set up, has good potential

Cons

Crashes and is glitchy, could use some work.

Review Source: Capterra

  Response: Paessler, Paessler

Date: October 2016

October 2016

 

We're really sorry that PRTG isn't running smoothly for you. Most crashes are related to hardware or operating system configurations -- would you be willing to open a support ticket with our support team, so they can check your logs for you? The logs would also help them debug any false positives you are getting. We'd be happy to help get PRTG running for you.

 

Florian Number of employees: 1 employee Employees number: 1 employee

April 2016

April 2016

That really made my Day!

Ease-of-use

Product Quality

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value

First of all: Actually (April 2016) the product is free for up to 100 Sensors!

I was searching for an easy solution to monitor the internetconnection of one of my customers from outside. They sporadically experienced strange bandwidth problems and the cable provider didn't solve the problem within months. So while searching for an easy to install and use monitoring (simple ping) solution I found PRTG from Paessler in Nuremberg. I 've heard of it before as the Windows based alternative to Nagios.

What can I say: I expected a solid Dice Game and ended up in Las Vegas!

Installed withing minutes on a small Celeron machine running Windows 7. This runs the core Server and the Probe. You create Groups within the Windows (or Browserbased) Desktop. Within those Groups you create Devices and Sensors (Ping, HTTP, FTP, NTP, SIP, SMTP, SNMP Switch Traffic, ... and I'd say hundreds of others) at Locations you can define and are shown on a map. A configurable HTTPS allows secure Browser and mobile APP access. I use the one for my Windows phone that shows me my favorite (customer) Sensors directly.

Automatically scan your Network (that might create a lot of Devices and Sensors, especially when you are using SNMP ready Switches, but don't worry, just pause them before you run out of your licenses). Monitor Switch Traffic if you wonder how long the Windows 10 updates disturb your other Machines. You can install remote Probes in other networks to monitor them and still collect all data on one central monitoring server.

PS: In the end, the cable provider changed the modem after I sent them several times very clear screenshots from PRTG where you could see the 1800 ms echos all three weeks instead of 32 ms the rest of the time.

Pros

Very good structure and overview of your devices and systems load, usage, availability and traffic
Easy install and use. No deep knowledge of MIB, RMON, LINUX or SNMP necessary
Free for small environments
Very Flexible (google 'prtg netatmo' for an impression :)
Be aware and informed about uprising problems (Mail, SMS, Mobile)
You literally see what your users experience

Cons

Really! I have been thinking, but didn't find that much.
Rather ... nothing?
OK, one: you need a Windows system. That might be an issue for some.

Review Source: GetApp
 

Jeremy from Willans Consulting

December 2015

December 2015

Excellent Monitoring Product!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

PRTG is a easy to use, intuitive program that is very straight forward to set-up yet provides significant value back to the IT Team with its vast monitoring and reporting capabilities

Paessler as an organisation is constantly updating PRTG to meet both the current upcoming needs of organisations with their extensive collection of available sensors, and if you require something specific, it is very easy to get it configured with the Custom Sensor options available.

They are also small enough to listen the feedback provided by customers to feed into future updates to the product via their wishlist.

Another important aspect of this solution is the prompt reliable support as well as a wealth of information in the Resource Centre and Knowledge Base.

Now that it comes as a Free Solution with 100 Included Sensors, there is no reason an SME Sized business cannot get basic device monitoring running in less time than it takes to make lunch.

Review Source: Capterra
 
 
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