About Black Duck

From small businesses to large enterprises, the amount of open source code being used in software applications today is increasing substantially. Black Duck is the industry's leading solution for open source management and license compliance. The comprehensive Black Duck Knowledge Base contains over 4.5 million open source projects and 2,750 open source licenses, enabling our software to identify and mitigate critical risks in your applications and containers. Black Duck finds vulnerabilities and provides specific remediation guidance for eliminating these risks. In addition to source code, Black Duck Binary Analysis scans binary code for open source components. The tool continues to automatically monitor for new vulnerabilities that emerge throughout the developmen...


Read More

Supported Operating System(s):

29 Reviews of Black Duck

Average User Ratings

Overall

4.21 / 5 stars

Ease-of-use

3.5

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(12)

12

4 stars

(12)

12

3 stars

(4)

4

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 29 results

August 2021

User Profile Picture

Sharique from Varian Medical Systems

Verified Reviewer

Company Size: 5,001-10,000 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

August 2021

Black Duck - The goto tool for Software Composition Analysis

Excellent experience starting from the concept phase, evaluation phase and then later the complete implementation. Its a great tool in the domain of security and a must have

Pros

An updated vulnerability list and ease of Maintainance and administration are the key features of the tool. Moreover, its a breeze to integrate with various CI/CD toolsets ensuring a great DevSecOps practice

Cons

I guess in general DevSecOps is still a recent phenomenon and developers and engineers need to get themselves well acquainted with such security concepts

August 2017

rajiv from NICE

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

August 2017

The ease of identifying and managing the open source code vulnerabilities and license risks.

Ease in identifying the security exposures and hidden vulnerabilities created by open source components. Time to market is faster for identifying the vulnerabilities early during the development stage. open source license management becomes so easy now.

Pros

The ease of identifying and managing the open source code and as well examining the source code for vulnerabilities and specifically the hidden security vulnerabilities is amazing. This is the product that every organization should look out to manage the source code for identifying quickly about vulnerabilities, open source code license management which can be lethal if ignored. Easily integrates with your current CI engines and sets the pace for your time to market. Ease in identifying the security exposures and hidden vulnerabilities created by open source components. Time to market is faster for identifying the vulnerabilities early during the development stage. open source license management becomes so easy now. The product is really amazing already. Hub knowledge bases are huge and growing day by day.

Cons

Improve in reporting, and better API experience. Black Duck is a duckling and is growing fast.Suggest black duck to update the KBs quickly.

July 2017

Pete from Euroclear

Company Size: 1,001-5,000 employees

Industry: Banking

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

2.0

Functionality

3.0

July 2017

Great software which I believe in, but not a pain free experience.

Ability to detect open source vulnerabilities in our code.

Pros

Ability to detect open source vulnerabilities in our code. Pre-sales contact & support was good (demo, trial etc). Clean interface. Performance improved in v4.0.0.

Cons

Difficult installation process, made more complicated with the introduction of Docker in v4.0.0 & with introduction of mandatory SSL/TLS web server certificate which requires troubleshooting trust issues. Support team are reluctant to pick up the phone or enter into telephone support, with sporadic email communication being the favoured option. Some gaps in documentation. Why is there no pre-built Black Duck Hub virtual appliance that I can drop into VMware? No documentation for implementing with vSphere Integrated Containers (VIC), only documentation for Docker & Openshift. Reporting improvements still to be made.

Response from Black Duck

Replied July 2017

Thank you for providing feedback about your experience with Black Duck Hub. We¿re so sorry you are having issues ¿ and we¿d like to work together to fix that. We have escalated your case so that we can resolve it quickly. Our customer support team strives to provide support in the way that works best for you, so we noted in your account that you prefer to be reached via phone. A senior support representative will reach out to you via phone. Many of the issues you experienced during deployment were due to our old AppMgr architecture. The new Docker deployment is a more stable environment built to fix many of the issues you experienced. The Docker deployment can be harder to implement and run the first time; our senior support representative will be guiding you through this process. We will do better next time you have an issue; please escalate any issues you have to your Customer Success Manager.

September 2017

Marco from NTT DATA Italia S.p.A.

Company Size: 1,001-5,000 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2017

Using Black Duck HUB for Open Source Governance in software projects.

We are working in improving Open Source Culture in our Company and Customers: Black Duck HUB is a very good tool for awareness about legal, security and operational risks in using Open Source Components.

Pros

We are working in improving Open Source Culture in our Company and Customers: Black Duck HUB is a very good tool for awareness about legal, security and operational risks in using Open Source Components. A very good thing is that it provide features for code scanning, independently from language and technology, also integrated with CI/CD tools like Jenkins. The GUI is very easy to use and intuitive, the dashboard give a lot of information about Open Source Components in the project and you can take advantage of notification about new vulnerability. In the latest versions Back Duck Hub is also improved in remediation suggestions about vulnerability. Black Duck provide also good reports and you can customize it using restful API and direct access to a Report Database. What is more it is really easy to install, we use the docker compose version: just install Docker, download images and run a command to set up the environment or upgrade to a new version! Last but not least the technical support and customer care is really good.

Cons

Black Duck HUB is a quite new product, despite it has very famous and consolidate ancestors like Protex. So some features can improve and better meet users needs, especially about reports and API. Also documentation can improve .

July 2017

Emmanuel from Thomson Reuters

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

July 2017

Excellent open source governance tool!

Pros

I love the speed and overall simplicity of the application. It does a good job of finding most open source packages and performs identification automatically. It is very useful to see where a component is being used across my organization, as well as see other factors beyond license risk like security and operational risk.

Cons

The application is expensive due to the billing model that enforces a quota on amount of code scanned. This disincentivizes me to use the application when I would ordinarily want to scan as much of my code as possible due to its ease of use. It has fewer features when compared to Protex, but Black Duck is slowly resolving this.

Response from Black Duck

Replied August 2017

Thank you for your feedback, we love hearing from our customers. You are correct ¿ Hub features are continually improved and we hope you are staying up to date and enjoying the new features. We have been working hard to close the gap on feature differences, and most will be available in Hub by end of the year. Additionally, Hub has many features not available in Protex, including showing security vulnerabilities. If you haven¿t already checked it out, check out one of our favorite new features in this video (https://www.youtube.com/watch?v=_4v2WwVQs1I) ¿ Hub Detect!