Black Duck vs ConnectWise SIEM

RATING:

4.2

(29)

Black Duck has 29 reviews and a rating of 4.21 / 5 stars vs ConnectWise SIEM which has 44 reviews and a rating of 4.61 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (29)
4.6 (44)
Ease-of-Use
3.5 / 5
4 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
August 27, 2021
April 12, 2023
Pros/Cons
  • Pros

  • It is easy to interface with other services such as ticketing systems and the like. It is easy to get additional information about identified vulnerabilities.
  • It is very easy to use and integrate with the current continuous integration infrastructure. It is adding new features frequently to improve usability.
  • Cons

  • There's no history of comments or changes. Updates made to one version of a project are not easily available to other versions, or to other projects that use the same components.
  • Upgrading it is a major pain / undertaking. Each time we need to upgrade the system we have to do the equivalent of installing it from scratch.
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  • Pros

  • The integration with a lot of the core services we use made this a clear winner when reviewing. The ongoing communication from the team allows us to be confident in how the product is working.
  • Perch is a perfect compliment to our services as it provides the SOC portion to security and their team then works with ours to get our customers taken care of.
  • Cons

  • Alerting when things stop working. When things flatline, there's nothing configured out of the box that will notify you.
  • Sometimes links don't take you to the correct alert, which can cause confusion. Physical sensors can go offline which is troublesome given the remote nature of all employees.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos