Blackpoint MDR vs SentinelOne

RATING:

4.8

(34)

Blackpoint MDR has 34 reviews and a rating of 4.79 / 5 stars vs SentinelOne which has 81 reviews and a rating of 4.84 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (34)
4.8 (81)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 26, 2024
April 24, 2024
Pros/Cons
  • Pros

  • Support and account reps are responding quickly and try to resolve issues.
  • The features that I enjoy the most about Blackpoint is the real-time constant monitoring that the SOC teams provides. If there is an issues the team is quickly on top of it.
  • Cons

  • Very limited control which can be looked at as positive and negative.
  • As an MSP, we have have several tools that we use to analyze threats in our client's organizations.
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  • Pros

  • Very Easy to deploy: We were able to deploy smoothly and efficiently agents to hundreds of endpoints from the very first day. Respond to threats and ransomware in real-time.
  • Special comment for its storyline based on events and any incident that happens. Auto remediation capabilities are exceptional.
  • Cons

  • The additional add-ons get a little confusing as to what does what. Some of their terminology is a bit hard to determine initially.
  • They have multiple consoles and knowing which one hosts which computers can be a bit hard. But they are going down to one console soon.
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Pricing Range
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos