WatchGuard Firebox
About WatchGuard Firebox
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WatchGuard Firebox Pricing
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Most Helpful Reviews for WatchGuard Firebox
1 - 5 of 285 Reviews
Bob
Verified reviewer
Logistics and Supply Chain, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Wholehearted support for WatchGuard Fireboxes
I’ve used them for many years now, having had a number of generations from the 200/300 to the 270/370 to the 290 series. They work well, are so easy to use, are reliable and the support is fantastic.
PROSThe expansive feature set at a very competitive price makes the Firebox a really attractive option. The ease of deployment and management is, I believe second to none. However, it is the customer service behind the product that really makes it worth the money. I can’t state strongly enough how great the team there is.
CONSHonestly nothing. Even the odd little feature, if it could be improved, the team there listen and often it gets the requested tweak.
Reason for choosing WatchGuard Firebox
I felt the WatchGuards did the job better and for a better price. The other vendors are fantastic, and wouldn’t have been a wrong choice, but I felt for the price and feature set, WatchGuard were the best option.
Kerry
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Watchguard Overview
Excellent - Customer services it top and very responsive.
PROSSimple to setup Branch Office connections.
CONSFirewall rules on CLOUD configuration. Documentation is none existent for complete setups. It can do it, but there is NO on-line instructions. All refers back to old configuration tools.
Reasons for switching to WatchGuard Firebox
Better configurations and lower year over year cost
Louis
Verified reviewer
Telecommunications, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed April 2019
Basic UTM with Poor Manufacturers Support & Poor Reliability
WatchGuard is a leading vendor but lags behind its direct competitors, and it's reliability on the smaller range makes it questionable. However the pricing and basic feature set make it attractive to SMB's.
PROSThe GUI is user friendly and looks quite modern and slick. Generally the configuration is logical and easy to navigate. The pricing is generally cheap.
CONSReliability on hardware is poor, support isn't very helpful (e.g. they wont do a remote session to help), feature set is weak and generally the appliance lags behind its competitors.
Ted
Hospital & Health Care, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed February 2024
Quality Product That Allows Peace of Mind
As described above. I love the product and am very thankful to have such a great security option.
PROSIn my opinion, the security of this product stands out more than anything. Once properly set up, it creates a peace of mind that we've taken another step in the right direction for our security needs.
CONSI can't say there is anything that I don't like about WatchGuard Firebox. I will be honest, at first, the cost related to it I thought was a little high, but once I noticed everything that it does, that cost is nothing compared to everything it does and protects. That to me makes it worth more than it's weight in gold. So much so, I have installed one in each of my office locations.
Reasons for switching to WatchGuard Firebox
I made the switch as my previous hardware was becoming old and outdated. With the change in times, and the fact that I administer a healthcare organization, I needed a product that was reliable and secure. I tried the WatchGuard product and never looked back.
Dat
Electrical/Electronic Manufacturing, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
SMB Firewall with features
Have been with watchguard over 10 years now, improvement are steady with more features on each new release.
PROSEasy to manage and understand using their toolsets
CONSIntergration to other 2FA hardware vendors takes lots of work, no local on prem 2FA integration into its management web tool.
Reason for choosing WatchGuard Firebox
Costs effective solution and ease of management with active directory integration
Reasons for switching to WatchGuard Firebox
Costs and ease of management with active directory integration