# icon

> Reviews of Chattermill. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Chattermill is a good fit for you!

Source: https://www.softwareadvice.com/nlp/customer-experience-analytics-platform-profile/reviews

---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[Customer Experience Software](https://www.softwareadvice.com/customer-experience/)

/

[Chattermill](https://www.softwareadvice.com/nlp/customer-experience-analytics-platform-profile/)

/

Chattermill Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/nlp/customer-experience-analytics-platform-profile/)

Reviews

# Chattermill Reviews

## Reviews Summary

## Overall Rating

4.5

* * *

## Ratings Breakdown

5

(16)

4

(7)

3

(1)

2

(1)

1

(0)

## Secondary Ratings

Ease-of-use

4.4

Customer Support

4.6

Value for money

4.2

Functionality

4.4

* * *

### Pros

"Easy to use UI and the granularity of the insights make it super easy to understand the main themes mentioned by our customers"

"Chattermill saves us so much time and money - it enables us to dig into what our customers are saying and quickly find out what the biggest issues impacting our NPS and satisfaction scores are."

"The support team at Chattermill is always available to help with any questions or issues we may have."

### Cons

"dashboards and filters are difficult to use then"

Fast-track your software evaluation

Speak with a Customer Experience software advisor for a free 15-min consultation

Filters

Filter Reviews

[](#product-catalog)

Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1,000
    
-   1,001-5,000
    
-   5,001-10,000
    
-   10,000+
    

Time Used

-   Free Trial
    
-   Less than 6 months
    
-   Less than 12 months
    
-   Less than 2 years
    
-   More than 2 years
    

User Rating

-   1 star
    
-   2 stars
    
-   3 stars
    
-   4 stars
    
-   5 stars
    

[Clear](#product-catalog)[Show Results](#)

25 results

Sort by

Chattermill Reviews, Pros and Cons - 2026 Software Advice