Great if you can afford the more cohesive packages.

Chattermill has greatly improved our customer feedback process. Its user-friendly interface makes it easy for our team to quickly and efficiently analyze customer feedback and extract insights.

The integration with the other features that we use works very well.

I love the variety of topics/sentiments/opinions it can extract from any single comment and how accurate these findings are. Thanks to its incredible AI engine/model, I same a lot of time.

Great experience with the team. Happy that they are ready to listen about product improvements and actually develop most of them.

Customer support team and our contact inside the company, Theresa, have a huge willingness to help us in any doubts.

It tells us what some of the biggest factors are for negative reviews and alerts us when there are anomalies (spikes) of negative feedback.

It's been easy for new team members (across the business) to adopt - with a very user friendly interface. The Chattermill team have been very helpful & responsive along the way.

So great we can have analysis of customer sentiment from different sources thanks to Chattermill, makes my job of analysing customer CSAT so much easier. Dashboards help with that a lot.

Dashboards and filters are difficult to use then.

The onboarding and ongoing support from our CSM is AMAZING.

For me difficult to use, difficult to make alternations to service, ability to remove ex-employees as users has now been removed. When bringing this up to chattermill no solution has been offered.

Definitely an important support for any Head of Customer Service.

Problems change, perceptions change and the theme structure dosn't follow this trend.

Can’t think of anything I dislike at the moment.

Thanks a mil you're there Chattermill... but also keep improving.

Sentiment analysis with easy to use no-code analytics.

Super user friendly platform that helps us understand our customers.

Great software for NLP of qualitative feedback.

I like how intuitive the system is and how it automatically highlights anomalies and trends ahead of time.

It helps us understand the themes and topics that impact our customer satisfaction, both negatively and positively.

By integrating it with our ticketing system we can quickly identify issues and resolve them before they blow up. In an instance we can see the sentiment and concerns of our customers.

The support team is also top notch, especially on livechat.

Hard to configure before you can actually start using it.

I used Rapid Miner as part of a data mining lab at the university. It was pretty amazing what can be done with just a few clicks.

Great tool to enter with Data Science  Analysis  and Machine Learning.

The capabilities that this software offers are amazing. It is a great application for data analysis and statistical analysis.

This tool is basically identical to Alteryx, but substantially cheaper - making it a better value pick.

This may be a problem limited to my own machine. Aside from this I found that the application seems to hog my computers memory and cpu resources.

I was impressed with the software and loved learning the data analysis tools that it offers.

It's a good platform while applying predictive analytics on any dataset with a user friendly interface to have the true picture of the future.

As being an old time user of data mining project using open programming languages, I found extremely useful all the features of Rapid Miner.

Its simplicity enables one to do  data science and  the best part is you can customize as per need.

The software tends to crash often, this is especially more common with things such as neural networks etc. Limitations of some versions.

RapidMiner is easy to use, I like the fact that the drivers that I use are already built in, It is able to read different database and guess what. It is able to merge these database.

It's so intuitive and easy to use. You can have a machine learning model built in just minutes and the price is great too.

Stat crunch is a great data analysis software.

The best thing is that I don't have to be an experienced Data Scientist to work with this too. It's a great tool at a great price and very easy to use compared to other tools on the market.

I combined RapidMiner with R and it is a wonderful tool. It is the best in the market to build useful information from the result of data ming process.

What I found to be very inconvenient is that the application crashes at times.

Visual workflow designer is the best part for predictive analytics. I really like drag n drop interface for generating models.

Support easy and complex of data sources. Great tool for beginners and experts.

Best bang for your buck analytics tool, but only for Windows.

Pound Sterling

The Chattermill Unified Customer Intelligence Platform helps businesses unlock their customer reality. Using Chattermill, companies can unify their customer feedback data across reviews, support tickets, conversations, and social media to uncover what customers want, need, and expect from their products and services. 

Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights. 

The world’s leading brands like Amazon, Uber, Virgin Mobile, Zendesk, Tesco, JustEat, and H&M use Chattermill to transform their customer experiences and drive growth for their businesses. 

Unlike other tools, Chattermill connects all the dots in the customer journey to deliver insights that CX, Support, and Product leaders love.
Here's why we're different:

We unify customer data across 50+ integrations.

Chattermill’s AI model was built specifically for CX.

Our platform delivers actionable insights to help you make informed decisions.

We provide exceptional customer support and industry expertise when you need it. 

We make CX a revenue-driving function for your business. 


LongDescription

Real Time Analytics

Engagement Tracking

Surveys & Feedback

Multi-Channel Management

Text Analysis

Customizable Reports

Activity Tracking

Customer Segmentation

Real Time Monitoring

Sentiment Analysis

Part of Speech Tagging

Data Extraction

Communication Management

Customer Experience Management

Multi-Channel Data Collection

Survey/Poll Management

Real Time Data

Social Media Integration

Real-Time Notifications

Workflow Management

Visual Analytics

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Predictive Analytics

Data Visualization

Dashboard

Ratings/Reviews

Reporting/Analytics

Monitoring

Trend Analysis

Feedback Management

Drag & Drop

Negative Feedback Management

Topic Classification

Third-Party Integrations

Search/Filter

Taxonomy Classification

Data Verification

Semantic Search

Categorization/Grouping

Natural Language Processing

Full Text Search

Data Import/Export

Predictive Modeling

Filtering

Language Detection

AI/Machine Learning

Multiple Data Sources

Multi-Language

Customer Profiles

Data Analysis Tools

Topic Clustering

Tagging

Summarization

Pattern Detection and Recognition

Entity Analysis

Commenting/Notes

Spam Detection

Process/Workflow Automation

Performance Metrics

Data Cleansing

Contextual Search

Segmentation

Chat/Messaging

Metadata Management

Boolean Search

Machine Learning

Data Classification

Access Controls/Permissions

Single Sign On

Collaboration Tools

Quantitative Analysis

Ad hoc Analysis

Chattermill's pricing in based on your specific use case - please get in touch to discuss pricing.

Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

11-50

51-200

201-500

501-1000

1000+

Chattermill

In Person

Webinars

Documentation

US Dollar

RapidMiner is a cloud-based and on-premise data science solution, which helps small to large organizations access, load and analyze structured and unstructured data. Key features include process automation, model validation, data connection, and blending. 


The application comes with a visual drag-and-drop tool and machine learning library, which enables developers to create and deploy predictive models. Programmers can use the data cleansing functionality to visualize the performance/stability of datasets and remove low-quality data. Additionally, the solution helps users identify data problems such as correlations, missing values and more. 


RapidMiner includes a scoring feature which allows analysts to detect manufacturing defects in models and measure financial risks. The solution is available on an annual subscription and support is provided via phone, email, chat and documentation.



Visual Workflow Management

Process Change Tracking

Templates

No-Code

Process Modeling & Designing

Statistical Analysis

Fraud Detection

Text Mining

Data Transformation

Linked Data Management

RapidMiner for Enterprises

Let’s create a plan for your team’s specific needs. Request pricing for your enterprise here: https://rapidminer.com/contact/

RapidMiner for Individuals

RapidMiner Studio (Free Version): Comprehensive data science experience from data prep to model deployment. New users start with a 30-day trial of RapidMiner Studio Enterprise, which includes unlimited data rows, optimized performance & full automation with Turbo Prep, Auto Model, and Model Ops.


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