About MonkeyLearn

MonkeyLearn is a cloud-based text analytics platform, which helps small to large enterprises train custom machine learning (ML) models to perform sentiment analysis, topic classification, intent detection and entity extraction.

The application enables support teams to automatically tag, route, and prioritize request tickets. Teams can evaluate customer’s feedback and opinions from reviews, chats, surveys, comments or support tickets and enhance product roadmap. MonkeyLearn helps developers build text extractors to retrieve specific keywords, features, or entities within a text. It also offers a variety of other features such as historical tracking, tag prediction, categorization, data import, process automation and visualization.

MonkeyLearn offers integ...


Read More

Supported Operating System(s):

2 Reviews of MonkeyLearn

Overall rating

/ 5 stars

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1 - 2 of 2 results

Do you use this product?Write a review

April 2019

Evan from Consultant

Company Size: 1 employee

Industry: Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Amazing support team and user interface!

Pros

this software is super easy to use and makes ML algorithms honestly a total piece of cake to create - I'm not even sure how to code. So this is an awesome service, and I've really enjoyed it. PLUS their support is phenomenal. Way above and beyond

Cons

It's a little bit pricey, but that is because there is no coding, hosting, or any of the complex stuff normally associated with deploying a machine learning algorithm

August 2018

Neha from TechnoCreate

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2018

Best platform for implementing machine learning

The main problem it has helped in solving through is the decrease in work load that was required earlier and at the same time increasing the efficiency and rate of accuracy.

Pros

It provides a great user-interface and is flexible. It has a well-documented API that is also very user-friendly. It has provided tutorials that turns handy when required. It is contaminated with many models for performing various tasks like text analysis. At the same time, it is also easy to use.

Cons

There is a limitation provided on the number of queries one can make as per their current plan. But that is still not an issue as it does not affect much to the overall development and functionality of the software.