# USAN Contact Suite for Amazon Connect Software Reviews, Demo & Pricing - 2026 > Review of USAN Contact Suite for Amazon Connect Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/nlp/usan-contact-suite-for-amazon-connect-profile --- [Home](https://www.softwareadvice.com/) / [Contact Center Software](https://www.softwareadvice.com/contact-center/) / USAN Contact Suite for Amazon Connect Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # USAN Contact Suite for Amazon Connect 2026: Benefits, Features & Pricing Wondering if USAN Contact Suite for Amazon Connect is right for your organization? Our Contact Center Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview USAN Contact Suite for Amazon Connect 5.0 [(3)](https://www.softwareadvice.com/nlp/usan-contact-suite-for-amazon-connect-profile/#reviews) Pricing Pricing available upon request ### About USAN Contact Suite for Amazon Connect USAN Contact Suite for Amazon Connect is an omnichannel contact center solution designed to integrate with Amazon Connect. It has a proprietary client interface that allows users to control the customer experience from anywhere including CRM systems, mobile devices, or web chat. Wondering if USAN Contact Suite for Amazon Connect is right for your organization? Our Contact Center Software selection experts can help you in 15 minutes or less. ## USAN Contact Suite for Amazon Connect User Interface ## Popular USAN Contact Suite for Amazon Connect Alternatives Main Product USAN Contact Suite for Amazon Connect 5.0 [(3)](https://www.softwareadvice.com/nlp/usan-contact-suite-for-amazon-connect-profile/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 4.67Functionality Pricing Available upon request Get Price Alternative Product [Genesys Cloud CX](https://www.softwareadvice.com/call-center/genesys-contact-centre-profile/) 4.3 [(264)](https://www.softwareadvice.com/call-center/genesys-contact-centre-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.12Value for money - 4.02Customer support - 4.23Functionality Pricing Starting at $75.00 per month Get Price Alternative Product [inconnect](https://www.softwareadvice.com/artificial-intelligence/i6-omnichannel-suite-profile/) 3.9 [(19)](https://www.softwareadvice.com/artificial-intelligence/i6-omnichannel-suite-profile/#reviews) Ratings Breakdown - 4.11Ease of use - 4.13Value for money - 3.74Customer support - 4.32Functionality Pricing Starting at $1.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) 4.4 [(4080)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Ratings Breakdown - 4.33Ease of use - 4.16Value for money - 4.26Customer support - 4.36Functionality Pricing Starting at $55.00 per month Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(993)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 4.16Value for money - 3.96Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price ## USAN Contact Suite for Amazon Connect Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## USAN Contact Suite for Amazon Connect Features - Popular features found in Contact Center Agent Interface Chatbot Computer Telephony Integration Queue Management - More features of USAN Contact Suite for Amazon Connect Activity Tracking API Auto-Dialer Automated Routing Automatic Call Distribution Autoresponders Call Center Management Call Disposition Caller ID Call List Management Call Logging Call Monitoring Call Recording Call Reporting Call Routing Call Scripting Call Tracking Call Transfer Campaign Analytics Campaign Management Canned Responses Chat/Messaging Collaboration Tools Communication Management Configurable Workflow Contact Database Contextual Guidance CRM Customer Database Customer Experience Management Customer History Customizable Branding Customizable Fields Data Import/Export Drag & Drop Email Management Event Triggered Actions Interaction Tracking IVR Live Chat Machine Learning Mobile Access Multi-Channel Communication Multi-Channel Management Multi-Language Natural Language Processing Natural Language Search Proactive Chat Real-time Consumer-facing Chat Reporting/Analytics Reporting & Statistics Screen Sharing Single Sign On Speech Recognition Surveys & Feedback Tagging Third-Party Integrations Transcripts/Chat History Transfers/Routing Widgets Workflow Management ## USAN Contact Suite for Amazon Connect Integrations Calabrio ONE Integration rated undefined from -1 review Amazon Connect Integration rated undefined from -1 review AWS CloudFormation Integration rated undefined from -1 review ## USAN Contact Suite for Amazon Connect User Reviews Overall Rating 5.0 Ratings Breakdown 5 100% 4 0% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 5.0 Value for money 5.0 Customer support 5.0 Functionality 4.7 Have you used USAN Contact Suite for Amazon Connect and would like to share your experience with others? DR Donabel R. Verified reviewer Real Estate Self-Employed Used daily for less than 6 months Review source Reviewed December 2022 Staying Connected 5 My overall experience was fantastic and it is really a good benefit especially to users because it has helped connections much faster and easier than before. Never encountered any problems at all and I think it's worth trying to get the services we need to have. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The product is very easy to use and it has helped a lot of consumers with their needs. I would say that It will a good benefit to everyone. It is the most important thing because users are always looking for answers to their problems especially when it comes to errors or troubleshooting. Cons: I think there's nothing wrong the product and it's all good. Maybe if there will be a problem, that's going to be something to do with the connection but so far, I really liked this software. Read More TL Terry L. Verified reviewer Education Management 51-200 employees Used daily for less than 2 years Review source Reviewed November 2021 Easy Integration and Great Professional Services 5 Contact suite allowed us to realize that "one pane of glass" solution where multiple tools my agents were using could be brought to their finger tips. It also allowed us to provide a data rich handoff from the IVR to the agent so they had the context of the call. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Contact Suite made our jump to the cloud and the integration of Amazon Connect a very simple process. They also provided timely and cost-effective professional services to connect data to third party or proprietary systems where my IT team lacked bandwidth and requisite knowledge. Cons: The user interface isn't "sexy" but it extremely customizable and flexible by a business-level administrator. Read More NO Nerea O. Verified reviewer Education Management Self-Employed Used weekly for less than 6 months Review source Reviewed May 2023 Me ha gustado 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Me ha gustado su accesibilidad y facilidad de uso. Cons: Quizá podría mejorar en diversidad de funciones. Read More Showing 1 - 3 of 3 Reviews ## Other Top Recommended Contact Center Software [Five9](https://www.softwareadvice.com/call-center/five9-profile/) **4.2** (483) Recently recommended **7** times [CallTools](https://www.softwareadvice.com/call-center/calltools-profile/) **4.8** (156) Recently recommended **6** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **5** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (564) Recently recommended **5** times Stuck Between Options? 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