A+, would absolutely recommend.

#1: the folks at Intellect are fantastic. They've got a great implementation process to help you get launched as quickly as possible while making sure any vital features that might be unique to your SOPs are present. #2: the no-coding customization is a GAME CHANGER. It's just an incredibly customizable platform in general (lookin' at you, Salesforce). I'm also our company's main SF configurator, and making changes to Intellect is a dream compared to the constant running-into-walls that happens when I'm trying to edit SF. #3: the out-of-the-box platform is genius - it enables users to get started quickly, and also has a lot of the design legwork done for folks who want to further refine the product.

There's a 'Help' tab by default on each App, but it's just a placeholder that needs to have something generated by the customer. Would be nice if this could be hidden off the bat and only enabled once something is uploaded, but this is really splitting hairs. It's super good.

Using the document control and training applications has reduced the time needed from our quality team to manage our documents and training. These two applications have replaced a full-time employee with managing our document control and training records. The Part 11 compliance also assisted with audits and ensured that documents are not modified by accident.

The customizability of the software. Being able to modify the system work for our company instead of having our company modify our processes to match the software is extremely helpful and made transitioning to using Intellect a pleasant experience.

Onboarding takes some time due to adding customizations. Onboarding would have been quicker if we used the out of box features, but the extra set up time was worth the benefit of having a fully customized system in the end.

It remains a good value when compared to other QMS solutions, because of the flexibility. Understanding "flexibility " is a selling point but i believe that effort is not well balanced with meeting industry expectations.

Ability to configure without professional services, however. Ability to build additional apps, thereby increasing value outside of Quality department

Much of the OOB workflows and configurations are not reflective to typical QMS workflows for the pharma/med device industry, therefore heavy user configuration is required. The documentation package is not compliant, execution and the documentation effort was poor. URS, FRS, Guides are not even accurate, much less complete. Understanding how the OOB configurations work is key to efficient user configurations. The documentation package should be a reliable source for that understanding, but it is not. While my technical support person has been excellent, the number of hours required to configure the OOB, FAR exceeds the actual number of hours granted as part of the purchase. Not just "wish list" configuration or company specific configuration, but configuration to mirror industry expectations for work flow and compliance.

I was able to implement 10 quality applications within our company during the first year by myself and one Intellect Implementation Lead. Since we purchased a contract for dedicated support from a senior level specialist I had the pleasure of working with the same Intellect specialist for the past 2 years. This provided seamless support and continuity from someone who knew my companies needs from the start. Some of these apps used out of the box functionality provided by Intellect, some with some small/medium amounts of customization, and even one application was built from entirely scratch.

There are so many ways to configure and customize your applications in Intellect. Use an application right out of the box, create an application from scratch, or anything in between for the applications your business requires.

On the rare occasion you do run into an issue, the trouble-shooting tools available may not clearly define the problem and you may need to request support.

We are very happy with using Intellect for document control. We are able to manage the voluminous amount of documents that are needed to run our business in a compliant manner.

Intellect has a lot of good features and operation seems very intuitive. It is good value for the money.

We have had to use a double review process in order to be sure that all changes are captured before a document is approved.

We have solved our problem with a lot of paperwork and consolidating our quality system. We are a manufacturing company with implemented restrictive quality system. We needed support in improving our QMS and help for us to grow.

Easy to use, intuitive eQMS system. Lots of configuration options, easy-to-use app creator. No code platform means you don't have to be a specialist to create new apps, all you need is proper training and you`re ready to go! System is affordable for small and medium companies.

The mobile app needs improving. Looks like it is left on its own and it needs some modifications. Sometimes doesn`t work properly on Android and IOS devices. Needs support here.

We are only limited by our resources in the current environment. Intellect can address so many business operations processes from large, complex integrated applications to day-to-day, routine, small but necessary automations. It's wonderful to be able to tell a department, "We can create an app for that!"

We created several applications from scratch so we were able to customize to our specific requirements by non-programmers.

Initial training should be separated into an Overview/End User training for key stakeholders and then training for Designers and Administrators. Since this is geared to non-programmers (in our case), the importance of process design and planning, documentation, system administration, etc., should also be included with the actual creating applications training.

We are in the back half of implementation, so we don't yet have all our applications implemented, but so far my team is loving using Intellect. My experience with their on-boarding team, especially the training/implementation technician was top-notch. She knew her product and was able to quickly learn our vocabulary and needs which made the onboarding experience easy, fun, and highly productive.

I love that my team can configure a solid out-of-the-box solution to their specific needs and can create new applications to continually build and improve our QMS

We didn't like having to change our document numbering system (starts at 1), however, we were able to provide metadata that made it easy for long-term users to find their documents using their initial numbers.

The current trainer for both users and designers is excellent.

Intellect's Document Control delivers as promised. Our SOPs are organized, secured behind our firewall, available internally (unavailable externally), and only the latest version can be checked out for modification. No more stacks of paper waiting for signatures. No more confusion on which version contains the latest modifications.

We are an on-premise installation with Windows server and Mac clients. Some of our regulations required changes that were unique to our installation. Working through the installation took significantly longer than advertised. However, once installed Intellect does deliver on the advertised functionality.

Overall, the programme is fantastic and has greatly benefited me in my business.

It is excellent software that is user friendly and flexible QMS software. Apps may easily be configured and modified to suit your unique requirements. It has a wide range of features. Without coding, there are several tools available to modify any part of the app, workflow, or user interface to meet your needs.

Training and a working understanding of fundamental programming are required for software customization. A minor inconvenience and time sink is the trouble shooting option, which occasionally fails to identify the issue.

Intellect QMS is a software that helps manage quality, safety, and compliance in businesses. I like it because it is easy to use and I can build my own apps with it. The software has helped us improve our processes and make sure our products are safe.

It is a great software platform that is very configurable. The mobile app is great because it helps people work from anywhere.The no-code platform is great because it lets us create new business apps to help us address any gaps in our processes. This has saved us a lot of money and has made our operations more efficient, reducing the risk of product recalls.The integrated suite of apps has made it easier for our quality teams to manage all aspects of our quality management system. The software is user-friendly and intuitive, making it easy for anyone to use it effectively.

Intellect QMS has some good features, but there are some drawbacks. One issue I faced was with the mobile app's offline capabilities. Another was that the software was not very configurable, which made it harder to customize it. Technical support was also very helpful in resolving these problems.

Realization of how much time is saved using Intellect compared to our previous system.

We have been using Intellect for about 8 months and the transition from our previous program has been great. What a huge difference it is with Intellect and how convenient it is to have everything linked and accessible with a click of a button.

The calibration app out of the box could use some improvement for reporting purposes.

Intellect eQMS has helped improve the process of reporting and tracking issues of nonconformance, as well as bringing such issues to a quicker resolution.

It is highly configurable for our specific needs.

The publishing process can be a bit tricky.

It has provided us with a great tool for our QMS. Ability to configure has given us one-stop-shopping.

Ability to customize out-of-the-box applications and configure new ones

Occasionally I have seen some fields get corrupted

My experience is wonderful. I would definitely recommend this EQMS

This product is incredibly scalable and customizable. As long as you are willing to work on build-out, you can build your own modules that work best for your company (they can also help with build-out for an additional fee). The implementation team is great and offer amazing training events. My customer success manager is very responsive and is willing to move forward with me as soon as we are ready for the next steps. I enjoy the layout of the system - it is user friendly once you learn how to navigate it.

I dont think there is anything I dont like yet about Intellect.

I have had an amazing experience with Intellect.

Easy to use. Highly configurable. Customer service is excellent. I love Intellect.

So far there is nothing that I do not like about this system.

We now have a universal system for all sites globally that provides immediate on-demand document delivery and offers a solid approval management system. Reporting tools are solid and support our audit needs.

The ease of global deployment was a significant benefit in our implementation. Intellect is our document management system now shared by all Infinite Electronics sites globally. There are several modules that allow you to customize the product to meet your specific requirements. The customer support is top quality, and the Intellect team is great to work with.

As with any software, it has limitations and specific interface requirements. Some of the interface requirements are a little cumbersome.

Intellect provides my company a single software solution for a thorough eQMS. An app exists for any process we may need to stay compliant with GMP regulations. If it doesn't we have the ability to build one. Intellect has offered us better organization, transparency, and documentation capabilities.

The designer user experience is intuitive. The drag and drop technology makes designing fun. Updating object properties is straight forward. Building macros is made easy. Finally, all of the mentioned functionality works together to create powerful apps.

I think that the Auto Documentation Report is a burden. A more user friendly field mapping report or chart depicting the relationship of fields to apps, templates, and workflows would be helpful.

Intellect allows people without programming skills to create robust web based applications, and native mobile apps for any iOS or Android device. The native mobile apps are great and includes offline capabilities. So your users can still capture new data even when they don¿t have a connection to the internet.

Limited in field or data manipulation (i.e., substring, formatting and converting from text to number or concatenation). Needs more programming/procedural capability. Option to manipulate a more complex SQL stmt. Better charting capability.

Is helps us remain organized and able to access files easier. Its also very user friendly.

Sometimes it does kick me out and I have to sign back in. Other than that I'm unable to think of anything that has been a downside for me.

SO far mixed as outlined above. There was good momentum in implementing and now has stalled. I need assistance to get back on track and no extra finances to get there

With some basic customization, I like how easy it is to build what is needed and even OOTB the guidance given was intuitive and in line with the requirements of ISO 9001. I also like the attention and the support paid by our assigned rep who held our had through the process.

Unfortunately we lost our lead support for the software and no it falls on me to continue which I have yet to do. I do not know where to start. But we have an investment that must bear to fruition and I am hoping that this week I will be able to seamlessly continue where the former left out. What i like least that it was more difficult than i thought to just pick up where was left.

Intellect is very helpful, their staff is very friendly, accessible, and willing to help.

Intellect software is very customizable and because of that it has a wide variety of applications for customizing your workflow and being able to track your work.

very little to none prebuilt forms or templates that could be slightly modified to fit your needs. everything needs to be built from scratch.

I have been impressed with these applications, they are intelligently designed and have enabled me to make significant improvements to my quality processes from day one.

My experience has been very positive. It has allowed me to have a quality management system that is perfectly aligned with my operations and has given me greater efficiency and effectiveness with my processes.

What I liked the least was the time it took me to learn to fully use all the functionalities and features of the platform.

I like the Document and Data Control app, the Audit app and apparent complexity of the Program if it is needed. Now that those above me have completed the initial program build, I find it is very easy to use.

My opinion was that the Integration process of the Software with our Organization did not go as smoothly as it could have.

Very collaborative software program that covers all areas of a Quality System that we currently use.

For only a few of the features, it was not extremely intuitive to navigate to the needed screen.