All 4aGoodCause Reviews
1-25 of 59 Reviews
Sort by
Terp
Verified reviewer
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2018
4 a Good Cause is versatile, intuitive, and an excellent solution for our ongoing fundraising needs.
Streamlined campaign setup, customizable branded pages, excellent tracking and monitoring, great ecommerce security.
PROSThere is excellent, and I mean excellent customer support. I've used 4aGC in some unorthodox ways and team always figures out, with me, how to make it work. The tracking and reporting are excellent, and the fees are more affordable than other "Standard" solutions.
CONSI do think the software could expand into more areas, like creating an online shop that looks more like a shop, auction support, etc, just so all income streams can be covered by one software, but I understand those may be beyond the scope of what the company is really trying to achieve and the product is great as it is.
Vendor Response
Terp - Thanks for your review. We are glad for your success and love the creative work your group is doing. Thanks! Ronald Pruitt - 4aGoodCause
Replied June 2018
Thomas
Education Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
4aGoodCause recommendation from a Not-for-Profit Executive
I am the Treasurer and Co-Founder of "The Jefferson Council," an alternative alumni organization for University of Virginia alumni/ae, parents, and undergraduate student groups. We were doing everything manually on Excel spreadsheets along with mass emails via group contact v-cards I built up as our membership grew. Within a few weeks of signing up with [SENSITIVE CONTENT] and 4aGoodCause we were able to automate our processes. The company also offers free webinars on fundraising and marketing programs for Not-for-Profit organizations. We have only begun to avail ourselves of those offerings. Lastly, [SENSITIVE CONTENT] customer service response and ability to customize his services for us has been unbelievable. We could not be happier. I recommend 4aGoodCause unqualifiedly, and would be happy to speak to prospective clients about our experience.
PROSThe member and donor reporting is superb. The event software is also very handy. The 4aGoodCause [SENSITIVE CONTENT] , [SENSITIVE CONTENT] , also recommended we utilized Mail Chimp and integrated that software with the company's. This has made our member communications seamless and allowed us to no longer send out "mass emails" via stored group contact v-cards which was cumbersome and time consuming.
CONSThere is NOTHING that I dislike about 4aGoodCause software. It has been a game changer for our organization.
Reasons for switching to 4aGoodCause
GiveHub was inflexible, not user friendly, and could not offer customized services for business focused NFP organizations. It is perfectly fine for churches, which is its primary customer base. However, its reporting capabilities were minimal and its online donation portal cumbersome and confusing.
Vendor Response
Thanks for your review. We are glad to see you are having success with our platform. - Ronald Pruitt, President, 4aGoodCause
Replied September 2022
Brooke
Non-Profit Organization Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2018
4aGoodCause Review
I like the ease of setting up pages, notifications, etc. THhe customization is simple and enough for small orgs with a small budget - still giving a good amount of options for the low price.
CONSThat you cannot pull reports about specific campaign pages - I can download a full report and then look to see what page people donated to and sift them from there, but can't download all donations linked to a specific page on a campaign. This process takes A LOT of time.
Vendor Response
Brooke - Thank you for your review. We love working with your cause. If you want to pull donation reports on specific, individual fundraiser pages you can do that in the Fundraisers section of our admin. Javier passed some other feedback from your organization about the global donations report. We already have plans to implement some future items based on this feedback. Keep the feedback coming! Thanks! Ronald Pruitt, President, 4aGoodCause
Replied September 2018
Jeff
Non-Profit Organization Management, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
4aGoodCause is a great solution to improve/increase/manage fundraising
It has been a real boost to our Rotary Club fundraising and event management, we were going to use 4agc for just 1 event/campaign and now we are using it for multiple campaigns.
PROS4agc is very easy to setup and get running, so campaigns can be launched quickly and tracked very well.
CONSWe needed some reporting / accounting features that are not in the product yet, but we have been told they are planned for future releases, so they heard what we told them and hopefully these features make it into the next version.
Reason for choosing 4aGoodCause
It integrated with Authorize.net, so that was a major factor why we started with them, but once we started to use the 4agc system for processing, we decided to add more campaigns and processing to 4agc because of their tools, ease-of-use and flexibility.
Reasons for switching to 4aGoodCause
We still use ClubRunner for their club member management, but now we use 4agc for all our credit card transactions.
Vendor Response
Jeff - Thanks for taking the time to review our platform. We're pleased to hear you have found so many uses for our product. Thanks! - Ronald Pruitt, President, 4aGoodCause
Replied July 2021
Zoe
Non-Profit Organization Management, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2020
Fundraising Success
Our experience was very good with the program. [SENSITIVE CONTENT HIDDEN] and his customer service was excellent!
PROSWe were looking for a product that would tally and display the progress of our Matching Gift Challenge. 4aGoodCause was easy to set up and provided the visual elements to tally our accomplishments immediately. We were able to integrate with our existing online donation platform on our website.
CONSReally only a couple of things, it wasn't possible to visually identify large dollar amounts, $100000 wouldn't display properly $100,000. If a donor's contribution was declined we weren't notified, we only learned when the donor emailed us directly. We did have the opportunity to manually enter their donation and so their contribution would display their gift and name on the landing page.
Reason for choosing 4aGoodCause
The elements we were looking for in the program were part of the 4aGoodCause software
Vendor Response
Zoe - Thanks for your review and feedback! Keep up your good works. Thanks - Ronald Pruitt, President, 4aGoodCause.
Replied November 2020
Gary
Verified reviewer
Research, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2018
4aGoodCause donation page for Gulf of Maine Research Institute
4aGoodCause is attentive to the fundraising challenges faced by non-profits and provides a solid application that helps support the work.
PROSThe Gulf of Maine Research Institute pioneers collaborative solutions to global ocean challenges. People choose to invest in the future of the ocean, coastal communities, and student science literacy education via the highly reliable and user-friendly 4aGoodCause donation page embedded in the GMRI website.
CONSWe currently hold one ticketed, paid event annually that is handled through 4aGoodCause. The data export from the ticket purchases was workable, but not ideal when an individual purchased multiple tickets. Post-extract processing in a spreadsheet solved the problem.
Vendor Response
Gary - Thank you for your review. We have enjoyed our 8 year partnership with GMRI. We appreciate your feedback and business. Thanks! Ronald Pruitt, President, 4aGoodCause
Replied September 2018
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2018
Awesome donation platform!
This platform is easy to use and set up. The customer support is second to none, whenever I have a question or an issue, CSR responds within minutes.
CONSI wish there were more functionalities for event registration/peer to peer fundraising. I would love to use this for our 5k - but it's a lot to ask our registrants to go to one link to register, and another to set up a fundraising. If it were all streamlined into one process, it would be so much easier!
Vendor Response
Thank you for your review. Glad to hear you are enjoying our service. Keep that P2P feedback coming and we'll keep working on improving. Thanks! Ronald Pruitt, President, 4aGoodCause
Replied September 2018
Jillian
Verified reviewer
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2017
Ronald offers fantastic customer support and is prompt and thorough in his replies.
4aGoodCause is very user-friendly and easy to navigate. Customer support executive was very proactive in taking the time to train you on any new platforms, and is always readily available to answer any questions. He is always open to hearing feedback, or coming up with solutions to any issues that arise. I especially appreciate the recent software updates, which allow you to create P2P fundraising pages, with enhanced user functions. It's also very useful in storing past donor information, which you can access to help strategize in future fundraising campaigns.
CONSIt doesn't have as many animation/special effect options as you see with some of the major fundraising organizations, but that's to be expected. For its cost, it is a really great value!
Vendor Response
Jillian - Thanks for your review. We have enjoyed our 7 year partnership with the Bayat Foundation. Keep up the good work. Thanks! Ronald Pruitt, President, 4aGoodCause
Replied October 2017
Sarah
Verified reviewer
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2017
Great to switch
Revolutionized our online giving!
PROSEase of use, innovative and clean functionality, amazing customer service. They are constantly listening to feedback and improving.
CONSFrustration with complete customization. There is customization, but some things are limited. Otherwise we have been very pleased with this software.
Vendor Response
Sarah - Thanks for your review. We have enjoyed working with your group. Keep that feedback coming and we'll keep working on improving. Thanks! Ronald Pruitt, President, 4aGoodCause
Replied October 2017
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Great solution for our needs
4aGoodCause provides a great product allowing us to collect online donations for our non-profit. The system was easy to setup, maintenance is a breeze, and the few times issues or questions arise, they are promptly addressed.
PROSFair pricing, easy to use, great customer service
CONSCustomization is often limited. Wish it could be branded a bit closer to the look and feel of our website.
Vendor Response
Thanks for your review. Glad you are finding the product easy to use. Thanks! Ronald Pruitt, President, 4aGoodCause
Replied September 2018
Erin
Non-Profit Organization Management, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
4aGoodCause nonprofit fundraising platform
We're extremely happy with 4aGC. It's user friendly for us, and easy for our supporters to use. The reports and offerings in the system are always helpful and needed. What's so refreshing is that we can finally just share links and request donations, and everything works well on the back end rather than with previous platforms having the headache of dealing with code and daily updates ourselves to ensure our site worked. We never have to worry about our donations being accepted or the page crashing which is such a huge burden off of our plates. We finally have a feeling of ease that the 4aGC donation platform will always work, and for exactly what we need.
PROS4aGC is user-friendly, simplistic, comprehensive, reliable, with a library of tutorials, webinars, and unmatched customer support. We actually talk to the [SENSITIVE CONTENT HIDDEN] on the phone - with previous platforms there was never an option to talk to a real human even in a urgent situation. It's the easiest, most comprehensive software we've ever used, and we're grateful to have partnered with 4aGC.
CONSOriginally, the cost was more than we were hoping to spend as a small nonprofit, but in the end it's worth every penny.
Reason for choosing 4aGoodCause
I don't recall the other two donation platforms we were considering, but ultimately both were far to expensive - both for the general platform maintenance fees and processing fees along with the cost to transfer our donors from the old platform to 4aGC. Also, the other two platforms didn't provide all the offerings we were looking for.
Reasons for switching to 4aGoodCause
We imbedded a donation platform plugin into our WordPress website, and it's been nothing but a nightmare from the start. Issues range from code problems, missing donation receipts and failed transactions and donor reporting, failed plugin updates, constant maintenance, inability to talk with support on the phone, inability to understand tutorials (for web developers and IT support), etc.
Vendor Response
Erin - Thanks for your review! We love supporting your cause. Keep up your important work. Thanks - Ronald Pruitt, President 4aGoodCause
Replied October 2020
Dawn
Individual & Family Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
Outstanding product and customer service
As the Director of Special Events and Marketing for a small non-profit agency, I couldn't be more pleased with 4@goodcause and how well it meets our needs! Their willingness to work with us to better serve our participants and donors has been exceptional! They are always open to new suggestions and work diligently to help BBBSCVA better serve our staff, donors and our Special Event participants. It is a pleasure to work with them. Their prompt attention to detail and ability to patiently work with individuals who don't "speak" or understand technical language is truly an asset to his organization! We took a chance on working with 4@goodcause many years ago and have never regretted that decision. Their staff is always looking for new and improved ways to assist our agency and their knowledge of the latest technology has benefited us greatly. I am happy to share our positive experiences with any future prospects considering using 4@goodcause and look forward to more success with this outstanding company!
PROSThe product is easy to use...even for "non-techies" and provides staff, event participants and donors with clear and "user friendly" options. They work closely with our IT Manager to ensure that 4@goodcause provides the support needed with outstanding results. It's quite affordable which is imperative for an agency of our size who doesn't have the means to spend a large portion of our small budget on software.
CONSI had an issue last year regarding one of the fundraising pages and they presented other options before our next special event for individuals with very little computer/ technical knowledge. The "marriage" between our special event/donor pages and 4@agoodcause has provided our participants and donors an easy and user friendly product!
Vendor Response
Dawn - Thank you for your review! We have loved partnering with you these past 6 years. Keep us the great work of connecting mentors and children in need. Thanks!! - Ronald Pruitt, President, 4aGoodCause
Replied December 2019
Amie
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2020
Best customer service
The software is great but the customer service is beyond excellent and you aren’t charged to have a real person help you. [SENSITIVE CONTENT HIDDEN] is amazing and quick to assist, help, and solve problems. I am beyond impressed by the care our organization gets. We looked into some other programs to use but after comparing and with all the new features with 4agoodcause we found it a good fit, great value for the price, and had helpful resources for our organization. What made me advice my boss that we should stay with 4agoodcause is the customer service and response. [SENSITIVE CONTENT HIDDEN] spent over an hour teaching me about the features and how to use the program. I can’t say enough. Other companies charge you to talk to a real person and For assistance once your set-up. No thanks. I love 4agoodcause and their staff.
PROSEasy to use, and constantly adding new features. Excellent customer service and assistance.
CONSThere were a few features that would be great in regards to adding offline donors and they added that beginning 2020. Mentioned to them about combining donors that are in system multiple times and they are trying to roll that feature out this summer. They keep on improving the software- which is great.
Reason for choosing 4aGoodCause
Customer service is the #1
Vendor Response
Thanks for your review. We love assisting your organization. Please keep up the good work you do - Ronald Pruit, President, 4aGoodCause
Replied May 2020
Kim
Banking, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Online Foundation Giving Made Easy
Only wish we hadn't taken so long to sign up and implement online giving with 4aGoodCause. Frankly, we didn't think our small Foundation could afford online giving software because we had been researching the larger Blackbaud-type, institutional giving platforms that were fairly expensive. Once we asked for referrals, we discovered plenty of Atlanta clients that we knew and they shared their positive experiences. We were surprised at how quickly everything was to set up and appreciate the automatic donor acknowledgments and emails. Appreciate the fact that they could also coordinate the merchant services, settlement part of the transactions which made everything easy for us.
PROSThe functionality has been exactly what our new Foundation needed to give the convenience of online donations and a positive donor experience. It's easy to see why 4aGoodCause was highly rated and recommended by other users in our market. The software was easy to set up and [SENSITIVE CONTENT HIDDEN] was available to answer any questions we had.
CONSWe may still be in our "honeymoon" period but I can't think of any negatives so far...
Reason for choosing 4aGoodCause
Better pricing and fit for our Foundation.
Vendor Response
Kim- Thank you for your review! We love seeing your early success with our platform. Keep it up! Thanks. - Ronald Pruitt, President, 4aGoodCause
Replied February 2021
Meg
Fund-Raising, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2017
Easy to work with and very responsive
Better customer service
PROS4aGoodCause offers an easy way for donors to contribute to our organization. And now our various departments and groups can set up approved events and peer-to-peer fundraising activities on their own. The 4aGoodCause team is very responsive to questions and technical glitches (which are rare) and really offers that extra effort to work with you to make your experience as hassle-free as possible.
CONSThe event management and peer-to-peer are new products and I'll be interested to see how they are built out over the years to accommodate some of the more complex event registrations and fundraising activities (i.e., reunions, fun runs, etc.)
Vendor Response
Meg Thanks for your review. We have enjoyed assisting your organization these past 13+ years. We too are excited by the latest edition of our software and its possibilities for our clients. Thanks! Ronald Pruitt, President, 4aGoodCause
Replied May 2017
Paula
Non-Profit Organization Management, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
We love our 4aGoodCause Donor Page
As the director of a non-profit, I wear many hats and rely on experts and service providers to expand my capacity. 4aGoodCause has been a great partner in developing a fabulous donor page on our website. Rep spent time and explained the technical aspects of the page in terms even I could understand, and then helped my team to put it together. He is a subject matter expert when it comes to online contributions been a great resource to help us maximize our contributions. Not only do I have a great product, I have a professional resource who is interested our organization succeed in reaching our fundraising goals.
CONSNothing. I have not had any issues with the software.
Reason for choosing 4aGoodCause
We decided that we weren't quite ready for a full donor management software package and that enhancing our donor page was really what we needed to do.
Vendor Response
Paula - Thank you for your review. We are loving our partnership with your good cause! - Ronald Pruitt, President, 4aGoodCause
Replied October 2019
Patricia
Verified reviewer
Civic & Social Organization, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2018
4aGoodCause: Easy to use, easy to customize, easy on the pocketbook, easy to love!
We now have an online giving platform which LOOKS like it is part of our website and which gives us the freedom to create messaging, gather additional information, and be creative in our online giving space. The product we had in the past was expensive, "clunky", barely allowed for customization, had terrible reports, and did not let us capture important donor information. Customer support is prompt, friendly and very helpful. We are very pleased with this switch and how it has elevated our online giving and event registration!
PROSThe 4agc platform has given us the flexibility to customize and manage our e-giving and event registrations in a very simple and cost-effective way.
CONSWhile we are able to customize most of what is in each campaign, there are a few elements we have "wished" for. The elements are not "must haves" but "would like to haves" and we share that feedback with 4agc where it is considered on an annual basis. Overall, though, this hasn't been even what I would describe as a drawback. We understand that products which allow for extensive customization are far more costly.
Vendor Response
Patricia - Thank you for your review. We're glad to hear you are finding our product easy to use. Keep that feedback coming. Thanks! - Ronald Pruitt, President, 4aGoodCause
Replied September 2018
Dan
Non-Profit Organization Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
4aGoodCause helps us provide a high-quality donation experience for our donors at a great price!
We have seen our online donations increase significantly and have received feedback that our pages looks incredibly clean, clear, and professional. This takes limited effort on our end and really increases our ability to fundraise online.
PROSWith the new software, 4aGoodCause has become incredibly easy to use. From the donor perspective, it is only a two-step process but still provides all of the information they need. It is also mobile-responsive and looks very clean. From the nonprofit perspective, it is incredibly easy to set up new pages, items, donation amounts, or anything else you need. It really is dummy-proof!
CONSYou can really add most things you would need, though characters are limited. This is done as best practice, however.
Vendor Response
Dan - Thanks for your review. We have enjoyed our 8 year partnership with Adoption Network Cleveland. Keep up the good work. Thanks! Ronald Pruitt, President, 4aGoodCause
Replied September 2017
Ashley
Non-Profit Organization Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2018
Simple and efficient
We have had a great experience with 4agc and even though the site can be limited as far as design elements go, the customer service, reliability and security far outweigh that one small issue.
PROSThis software is very practical, and the ease of use makes it a no brainer for those running small fundraising campaigns or events. We've had no issues with security or processing information from donors etc.
CONSThe overall design is not extremely flexible. The layouts and setups are fairly limited and basic, but it does help you achieve an overall consistent look.
Vendor Response
Ashley - Thank you for your review. We appreciate your feedback and are glad you are finding the platform easy to use. Thanks! Ronald Pruitt, President, 4aGoodCause
Replied September 2018
Cara
Non-Profit Organization Management, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
4aGoodCause and a GOOD Price!
We love 4aGoodCause! It's superior in price, has easy functionality, and integrates with all other softwares that we use. Thanks, [SENSITIVE CONTENT]!
PROSThe thing that myself and the rest of my team enjoy about this software is the Customer Service! [SENSITIVE CONTENT] is great! He is quick, efficient, and helpful! Additionally, when more supported is needed [SENSITIVE CONTENT] does not hesitate to put our team members in contact with his network of support!
CONSThe only con that I would say we have experienced is establishing a host payment processing software (Authorize.net), which we did not fully understand prior to switching to this software as oru previous software included a payment portal/processor.
Reasons for switching to 4aGoodCause
Price
Vendor Response
Cara - Thank you for your review. We love supporting your organization in the GOOD works you do. Thanks! - Ronald Pruitt, President, 4aGoodCause.
Replied November 2021
Gail
Philanthropy, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Completely satisfied client
I am very pleased with my experience and recommend it to my friends and colleagues!
PROSThe customer support is the what I like most! Customer support promptly responds to my emails even when I send them after regular business hours or on the weekend and they are very willing to speak with me by phone. I am a new client and when I was anxious about setting up a campaign landing page in a timely manner, they offered to set it up for me so I would not lose precious fundraising days! They have articles about every aspect of fundraising it seems as well as how to maximize the utility of the software.
CONSThe aspect that I like least is very minor! I know that support team is working to expand the number of platforms and capabilities that 4aGoodCause can offer its clients and I am impatient because I know that it will solve several of my business "issues."
Vendor Response
Gail - Thank you for your review. We're glad to see your success with our fundraising platform. Thank you! -- Ronald Pruitt, President, 4aGoodCause
Replied January 2019
Liz
Higher Education, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
It is one of the best products for Fundraisers & Donors
It has been terrific and I am so grateful to our customer service rep for his timely response to any issue or concern I might have.
PROSI can create the pages myself and style them to my audience (s) for each particular campaign or event.
CONSI am not able to do multiple "asks" such as register for an event and make a donation on behalf of an honoree or program. Most donors what one transaction and if we are lucky enough to get them to give, we want the process quick easy, secure and efficient.
Vendor Response
Liz - Thank you for your review. We love seeing the success of the unique events you and your team are planning at Ramapo. Keep up the good work! Thanks - Ronald Pruitt, President, 4aGoodCause
Replied September 2018
Pamela
Non-Profit Organization Management, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
So easy to use!
Our overall experience has been wonderful. [SENSITIVE CONTENT HIDDEN] has stayed in contact with us and is ready to answer any questions, the reporting and data capture from our bank to very easy to compile.
PROSThis software is so user friendly and our donors appreciate the ease of the transaction. From the initial setup process to the daily reconciliation for me is great. For donors, everything is on one page and clearly understandable.
CONSThere really are no cons. The whole process has been trouble free.
Reason for choosing 4aGoodCause
I still use our old platform with donors that have been with us for years, we find that some tend to stop giving if you make changes, but any new customers come to us through 4aGoodCause, we use that platform for all fundraising activities.
Vendor Response
Pam - Thank you for your review. We are glad to see the platform has been easy to use for you. Thanks! - Ronald Pruitt, President, 4aGoodcause
Replied February 2021
Masiel
Philanthropy, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2017
4agcause has helped our organization implement creative crowdfunding fundraisers.
We were able to implement creative crowdfunding events with relatively user-friendly donation platforms. The reporting mechanisms are good - although they could be more customizable.
PROSThe 4agcause team is very responsive to questions. They return phone calls and emails very quickly and help solve problems efficiently.
CONSThe templates don't leave much room for customization and the reporting features don't fully line up with our needs.
Vendor Response
Masiel - Thanks for your review. We have love working with your foundation these past 7 years and are always impressed by your creative fundraising projects. Appreciate the feedback. Thanks! Ronald Pruitt, President, 4aGoodCause
Replied September 2017
Jill Staton
Environmental Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2018
Full support for 4aGoodCause
I am proud of my association with 4aGoodCause, both with Inter-Faith Food Shutle and Haiti Reforestation Partnership. I am grateful for the team support and advice.
PROSThe team is the reason that I have used and recommended 4aGoodCause. Their personal investment in quality of customer interaction and care is superb.
CONSI am not technically savvy at all. If an issue arises, I need someone to help explain and/ or fix.
Vendor Response
Jill- Thank you for your review. It has been a joy to partner with you these many years and have a small part in the difference you are making. Thanks! Ronald Pruitt, President, 4aGoodCause
Replied September 2018