9mCollab

RATING:

4.8

(14)

About 9mCollab

9mCollab is a collaboration platform that helps businesses streamline communication management operations and create and share knowledge bases with internal teams. It allows managers to monitor employees’ progress, evaluate their soft skills and development areas and provide feedback. Features of 9mCollab include activity tracking, a self-service portal, membership management, document storage, data visualization, reporting, contact management and more. 9mCollab enables employees to track historical conversations, capture and store meeting notes in a centralized repository and automate workflows. Professionals can utilize mobile applications to interact with team members, join workgroups and manage non-linear conversations within the organization using Android and iOS...
9mCollab topic details

9mCollab Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for 9mCollab

1 - 5 of 14 Reviews

User Profile

Drazen

Verified reviewer

Non-Profit Organization Management, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Very good collaboration software

PROS

This product offers you members database which is easy searchable and you can look for specific characteristics of your members. This app pushes you in making conclusions when you start discussions, this is very good when working in NGOs. There are options for easy branching discussions and adding guests outside of the group members if they are needed. Working in team is also easier and you have option to work 360 surveys within the team. I like the option for global messages, for all users or for some users groups.

CONS

There are two search functionalities, one is for groups, conclusions, and users and the other is for topics within the group. It would be much easier if this search is unique for everything. I am also missing the option of direct messages with more than 2 people, this option is only available by using topics.

Vendor Response

Hi Drazen, Thanks for your review. Precious feedback. We are glad you enjoy having all members of your organization in one place, and the ability to drive discussions towards conclusions, which you mentioned, is very important for organizations. Happy to know your team is using advanced features of 9mCollab, such as in group 360 surveys and global messages. We are improving search as we know how important it is to find a relevant topic, post, and information. We plan it for future releases. As you mentioned having direct messages between more than two people is also possible through topics. Thanks, 9mCollab team

Replied June 2020

Petar

Marketing and Advertising, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2020

Intuitive and most decision making oriented software out there

I was looking for ways to make decision making easier for myself and my team, without the need to combine multiple communication, collaboration softwares. Here, I have it all in one and my experience has been very positive.

PROS

I like the fact that the entire product is built around decision making and helping you actually get to a conclusion. Other softwares I used are just noise as they allow easy communication with my team, but when it comes to actually concluding a conversation and turning it into something actionable, there comes trouble. With 9mCollab I can easily close a topic with a specific conclusion and I can see the decision making process as a tree in a very visual way. Which is what I need as I find myself to be a visual time of person.

CONS

It is still young so it lacks complexity and features that can give you a sense of higher value. But the core features are there, I just think that in time they will add up more stuff to do in it based on user feedback.

Reason for choosing 9mCollab

Because of the conclusion making features and abilities.

Reasons for switching to 9mCollab

Slack is good for communication, but terrible for reducing the noise and making conclusions and actual to dos out of it.

Vendor Response

Hi Petar, Thank you so much for your review. We built 9mCollab for exact purposes you mentioned: reduce noise and chat distraction for every 9mCollab user, turning group chats into something actionable - conclusions and decisions. It's fantastic how you recognized these benefits and made a decision to use 9mCollab. We are continuously improving the product based on the feedback from our users. Users are helping us to build the product roadmap and add up more cool features. Thank you once again. 9mCollab team

Replied June 2020

Ivan

Information Technology and Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2020

9mCollab review by Prole

I've been using 9m from its beginnings, spread the word about it through the company, and implement it in Design Team. Since using it for so long, I have been emotionally connected with the tool :) Suggestions for improvement - better mobile user experience, further notification improvements, and in general, the faster performance of the platform.

PROS

- Dashboard - Easy overview of every topic/subtopic - Search for recent topics

CONS

- Notifications in general, but last month some progress is been made with MacOS notification issues - Loading speed when there are a large number of people in a topic/subtopic - Impossibility to send .svg via direct message

Reasons for switching to 9mCollab

Better organization and communication (groups/topics/subtopics).

Vendor Response

Hi Prole, Thank you for the review and for being a great supporter of 9mCollab. We appreciate it. We are glad you are using the benefits of our Dashboard, where you can quickly jump from one topic to another and participate in discussions that matter your work. You are right, notifications on MacOs work smoother. During the last three months, we refactored several services targeting improved notification reliability. We regularly keep our users posted on the progress through release notes. Thank you for being a valuable member of our community and a true advocate of 9mCollab within your organization. 9mCollab team

Replied June 2020

Petar

Internet, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Super useful tool

Moving to remote work was a challenge but 9mCollab helped us streamline the communication and make conclusions easier and have everything in the one place which for my team was a nightmare before as we used too many different tools.

PROS

Most of the features are very useful and easy to use. The platform is intuitive and for my team really migrated from slack.

CONS

I like Slack integration and believe it will be improved in the future. The AI is absolutely the best feature and looking forward to advances with this particular feature.

Reason for choosing 9mCollab

We choose 9mCollab because we hear other people are using them successfully and everything was very well explained in the video tutorials. On the first look we really like the user experience and additional features we didn't see in Slack.

Reasons for switching to 9mCollab

We made the switch from Slack as it was cheaper and better in terms of using different channels more efficiently.

Vendor Response

Hi Petar, Thank you so much for sharing how 9mCollab helped your team going remote mode. It's great to hear you are enjoying it and that everything went smoothly. We are glad you liked our videos. We are very proud when someone says we can stand side by side with an excellent product and a company such as Slack. We plan to have integrations with the task manager and calendar. Soon we are announcing integration with Zoom. All the best from the 9mCollab team!

Replied June 2020

Pavle

Internet, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2020

Good impressions after two months of usage

We are using it for group work with our members and exchange primarily and it is useful so far.

PROS

It is very intuitive to use and straight forward. Decision making has a prime spot which is helpful.

CONS

It would be great to add alternative ways of decision making in case meetings has happened live and decision has been made.

Reason for choosing 9mCollab

Better communication with the support team

Reasons for switching to 9mCollab

A better way of larger group exchange and nonlinear communication.

Vendor Response

Hi Pavle, We would like to thank you for the review. It is great when we receive feedback from members of a management team like yourself. For live meetings, we recommend that decision is still shared through 9mCollab so you can come back to it and find it quickly. Summarizing a short conclusion would do in a suitable topic. Wishing you reach many important decisions on 9mCollab. Thank you, 9mCollab team

Replied June 2020