Accelevents

RATING:

4.7

(148)

About Accelevents

Accelevents, the one-stop solution for managing virtual, hybrid, and in-person events, uniquely combines enterprise-grade capabilities with ease of use to streamline your event planning process. Trusted by 12,500 organizations worldwide, our platform brings your event strategy to life with 24/7 customer support, advanced data security, and a wide range of features. With Accelevents, event planners can: • Create an event website in minutes. • Effortlessly build an event agenda that automatically integrates speakers and sessions. • Tailor the registration and ticketing process to their unique event needs. • Offer a diverse range of payment methods, including credit cards and invoicing. • Offer assisted and self-check-in options. • Design and print professio...

Awards and Recognition

FrontRunner 2018
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.
Effortlessly set up and customize registration tools. Build branded event pages, define ticket types, configure registration forms, and drive registrations instantly.

Accelevents Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Accelevents

1 - 5 of 148 Reviews

User Profile

Mike

Verified reviewer

Market Research, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

One of the best hybrid event platforms on the market, highly recommend.

PROS

Accelevents integrates with my current tech stack nicely, but they are exceptional at giving my team the ability to maximize the engagement opportunity for both our attendees and our sponsors or partners. If you're hosting an event and want to showcase different assets or give special attention to special partners or divisions, this is the best way to do it.

CONS

This is one of those things where it's not about Accelevents, it's purely about event planning in general. Events are complex. Accelevents is actually one of the best ways to help navigate a complex event.... so I guess that goes to show you that I don't have much I dislike :)

Elaine

Non-Profit Organization Management, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Platform Review for Virtual Conference

Accelevents is an amazing virtual platform for hosting multi-day conference. It's easy to use as the admin/organizer and easy for attendees to navigate when participating on the platform.

PROS

1. Platform layout- from attendees' view is easy to use. 2. Registration- creating the registration form, testing and dispatching was easy3. Speaker session- creating speaker sessions was easy to use4. Accelevents team- everyone was super helpful, responsive, and friendly5. Accelevents DES- having DES to assist with all the work prior to event start date and on event days was amazing and much needed

CONS

1. Speaker name tag on screen- when presenters are live in their session, their name doesn't appear on their window for attendees to identify the speakers on main stage2. Live stream lag time - major lag time from backstage to front stage3. Live stream screen sharing video- there was a major glitch when trying to screen share a video file in a main session4. Speaker background- doesn't have an option for speakers to choose or blur their background

Reason for choosing Accelevents

Competitive pricing and used it before for the same conference.

Vendor Response

Hi Elaine, thanks for the feedback! We're happy to hear that you had such a great experience overall. We are working hard to expand the functionality available in the Accelevents broadcasting studio and introduce lower latency streaming options. We're looking forward to working with you and your team for future events!

Replied August 2023

Robyn

Architecture & Planning, 11-50 employees

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed April 2018

Was at the event but had to use my phone which was weird and asked me to confirm all the information

People bidding from home who selected buy it now pricing

PROS

Ability for non attendees to bid There are no other pros, and even non attendees had trouble. There are no other pros. I would advise our group to use another mobile bid service, or have proxy bidding for those that cant attend

CONS

Didn't close, confusing, redundant info asked for. I was never outbid for any thing because people weren't bidding from home

Vendor Response

Hi Robyn - Thanks for your constructive feedback. While it is a new format to get used to, we have found that our clients actually love the element of bidding with their phone via text message. Our system allows for anyone to bid, even those who are unable to attend the event. For those who have trouble with the system, we offer a staff feature so that a staff member can bid on behalf of an event guests. I hope this help!

Replied May 2018

Kelly

Verified reviewer

Non-Profit Organization Management, 2-10 employees

Used less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

Excellent online auction platform!

We have used Accelevents for 3 events, actually encompassing 8 different online auctions. They have been great to work with and very quick to answer questions. We are a small nonprofit in a smaller market, so we appreciate their low cost, but feel their product is top shelf. Our (not tech savvy) patrons have found the platform easy to navigate, and love the addition of mobile bidding to our events. We recommend them to every who asks about our experience, and will continue to use them.

PROS

Cost , ease of use for bidders, ease of use for staff

CONS

I wish you could more easily change the order of items once uploaded (more like a number system, like a Netflix wish list), and I wish that we had the option of sending out blanket notices to our bidders ("Auction closes in 10 minutes, place your best bid now," or a thank you to all bidders after the fact).

Vendor Response

Hi Kelly! Thanks for the continued support. We love hearing from repeat auction organizers. We've add a feature that let's you right click on an item to send it to the top or bottom of the list. I think that will help you out at your next event. We will check out the netflix wishlist too. As for sending out blasts to your bidders, you can do that from our new Contact module. Send us a message while setting up your next auction and we will walk you through it!

Replied September 2018

Bryan

Events Services, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

When The Live Event World Went Dark, AccelEvents Helped Save My Business

I can't recommend AE highly enough. When the pandemic hit, many agencies like mine went under or drastically reduced their business. With AE at my side, I was able to execute two years of the highest gross sales and revenue in my company's history. If you're a seasoned pro at virtual events, they work in lockstep with you and give you the tools to succeed. If you're brand new, they're there to help and get you from step to step.I am a very loyal customer and hope everyone else has as good an experience as I did.

PROS

One of the things I liked most about AE is simply their responsiveness. We had a direct line of communication with [sensitive content hidden] and he was always friendly, receptive to questions and requests, and eager to help make sure our events went off without a hitch.

CONS

I wish there were tiers for customization that my clients could taker advantage of. The "all or nothing" pricing for customization definitely put a couple clients off from making the site look exactly like what they wanted it to look like.