AccelEvents is a cloud-based non-profit software solution specializing in mobile fundraising. Users can hold either silent auctions or raffles in the system.
For silent auctions, AccelEvents gives users access to a host dashboard, where they can set up their online fundraisers and track event performance. Attendees can submit bids from anywhere. A live display shows proceeds raised, prizes available and the current highest bid for each prize.
Users can also host online raffles. As with silent auctions, users set up raffles and track performance through the host dashboard. Attendees can purchase raffle tickets through the system or buy them from volunteers. They can submit tickets from anywhere.
AccelEvents is priced per auction or raffle participant. This product is offered worldwide and has been around since 2014.
- Customer Support is fantastic
- Cost is unbeatable
- Easy to use for even the most novice computer user
- Design of the auction website and mobile site (what end users see) is pretty, clean, and easy to navigate
- The only con is that auction item sheets and auction catalog were not in an editable format. Wasn't anything we couldn't work around, just would have been easier the other way. Their excellent customer support has already said they are looking into changing this in future updates of the website.
Wanda from Concerned Citizens for Animal Control of Warren County
Employees number: 1 employee
Earned more on our silent auction than ever before with much less effort
Silent Auctions have two drawbacks 1) the event needs to be a short period of time and 2) chaos at the end is never easily managed. This option took care of BOTH of those and more for us. All I had to do was provide a picture and item description. Printable versions were easily available. Very easy to make changes.
This is such a picky thing, but I do not like the "Metro" font on the website. Very difficult to see and when we projected the current bid screen it was not a good image for our bidders.
Amy from One Less Orphan Fund.
I really like the 24/7 support. When running an auction it's nice to know that the guys are there to help you out whenever needed. I also like how cheap it is. Instead of spending thousands, I spent a certain amount to make my auction successful and fund needed. That is a steal!!!
I think that they need to add a live auction feature to the platform, but they said they are working on it.
Fran from Topic-Talk Walks
Our collaborative fundraiser raised $164 for each of 8 collaborators, with additional funds generated from offline purchases of paintings after the auction was over.
In addition, this software helped each of our collaborators to build a better networking relationship with each other.
This was my first time coordinating an online Mobile Silent Art Auction collaborative fundraiser. Most of our collaborative confidence, in the possibility of a successful fundraiser, in spite of my inexperience, came from the incredible 24/7 excellent AccelEvents support team.
The buyers bidding on the art especially liked the efficiency of being able to view and select their choice of paintings online. Even the buyers who took the time to come to the in-person art show on the first or last day of our 7-day online art auction, came with a list of their selections from the paintings they had seen online.
We liked having the opportunity in our collaborative fundraiser, to introduce each collaborator, with logos, pictures, videos, and their website, as well as sharing more information about our collaborative theme of "Forests."
An animated tutorial, walking me through all the steps might have helped to both lower my awkward beginner's fear-level of being so inexperienced, and also more rapidly increased my ability level. This might have helped me to reduce the number of questions I asked the awesome AccelEvents team, even though their team would still be needed.
Julia from The Gabriella Foundation
Employees number: 11-50 employees
Completely digital, easy to set up, low cost, customer service, easy bidding for the customer, and a very attractive interface.
"Volunteer" bidding options is very good, but perhaps should be called "Guest bidder" so that its purpose is clearer.
Holly from Center for Family Life
Employees number: 51-200 employees
The customer service was top notch! Simple and easy to use. Our bidders and volunteers were up and running very quickly. The reports and other downloadable data were a huge time saver.
Overall, we would use them again, and the value is unbeatable.
Set up wasn't always intuitive, but the customer service chat window made getting help very easy. Also, using the site as the administrator was a little clunky, but once you know the system, it was quick and painless.
Sherry from Taylor and Francis
I really. It allowed me to do what I needed in order to conduct a successful silent auction. No negatives.
Ease of navigation.
Ease of uploading information.
Quick response from customer service when I had questions.
Elizabeth from Gallery by the Sea Carmel
We were able to raise precious dollars for the organization we support.
This platform is easy to use. The staff offers prompt customer service and technical assistance easily through chat function. It was affordable for our non-profit fundraising event. Users can easily bid via text message without cumbersome downloads of apps or concern about internet connections.
The web platform presented the art we had up for auction beautifully and provided a way to have a link to websites of artists who donated their work, as well as social network sharing links so folks could easily share with their friends the art they were bidding on.
Glenda from American Cavalier King Charles Spaniel Rescue Trust
Ease of use from administrator to user. Our target radiance is older and not tech savvy, we had helpers and then the people started helping others, it's that easy. The collection of funds eliminated following up and tracking of monies, it's all there for you.
Ease of use and ability to make changes even during the event. The support was amazing from day one, considering I wasn't the most techie person and had a lot of questions, they were patient with me! Everything was online immediately with details of winning bidders, made check out a breeze. We wanted to broaden our reach outside of the actual live auction, and even had bidders from the UK and Australia!
Not really anything. The only thing that would be nice is to have a total if the winning bidder had more than one item.
Aaron from YouthRoots
Employees number: 2-10 employees
Easy checkout, affordable, quick entry for each item.
The ease of implementation and affordability! We final fixed our sloppy checkout process by utilizing this software!
We would love to have a way to display current bid levels for each item at the event so that our guests know where to start and can compete with friends.
Joanne from The Country School
Employees number: 11-50 employees
Simplified check-out process, easy access to bidders and winners, pdf file of all auction postings.
Software was easy to use from setting up the ticket purchases to uploading the auction items. Guests easily purchased tickets and bid on auction items. None required much help the night of our auction. I liked the ability to print out the description of all the auction items, get spreadsheets of the prizes and the winners. Tech support was invaluable both before and during the auction. The guys were just a chat away, which was important the night of our event since a few questions and issues came up where we needed help.
The software was limiting in that we sometimes have multiples of the same item. This required us to list the item numerous times rather than having the top couple of bidders win the item. Also, we had a wine pull and a fund-a-cause during the evening. Normally, we would keep track of who purchased the wine and who funded the cause and bill them at the end of the evening. With the Accelevent software, people would have to pay for the wine, fund-a-cause, and auction winnings in three separate transactions. We would have liked one simple end-of-the evening transaction/charge.
Leo from SheLoves
We used accelevents for our silent auction and only utilized the SMS component. The system was extremely easy to use and we did not have any technical glitches. Our event was over 3 days and we needed a fair bidding system for everyone who attended. Accelerants was able to deliver and our offline (in between event days) bidding was 3x higher than during the events. It really helped boost sales. The developers are great guys and always responsive to any request or question we had, patiently walking us through steps whenever we needed guidance. I've already recommended them to several other organizations.
ease of use, price
wont send images or image links via sms of auction items
I looked around for a long time, they are a great company. Looking forward to using their ticketing component at our next event.
Jess from G TEAM
We researched online and found Accelevents to be a great option. Once we got started, we were impressed by their customer service, so helpful and timely. And even more impressed with the functionality. Such a great option and value for the investment!
I like that we pay per event and per user. The software seemed very intuitive.
Honestly, can't think of any.
It would have been nice if we could have a silent auction where the top 3 bidders could win the item.
Katie from Expedia
Uploading was slightly slow and created some issues. We felt the value was there for the price paid. We did have a successful experience as a whole. It was our first time and have learned different tips/tricks to the process and displays.
Sose from She Loves Collective
The silent auction was easy to set-up, added a fun element to our event and increased participant engagement both in person and on the web. Zack and Jon were extremely helpful via the online chat. All of our questions were answered immediately. And as an added bonus, there were proactive communications from their team to ensure we activated everything we needed. Thanks for all the help, I would highly recommend this website for silent auctions!
Maureen from Whitney Young Health
I recently used the auction option of Accelevents. The site was easy to set up and the technical support was outstanding (only one real technical issue that was quickly fixed - mostly it was me asking a lot of questions that Zach and team responded to quickly). The connection to Stripe worked quickly and easily. I did make my own small donation through the site because the first payment through Stripe takes about a week - subsequent payments only take a couple of days, so I had the auction winner's money in my organization's bank account within 48 hours. We used it for a single item that the donor wanted auctioned off immediately, but I'll definitely be looking to use Accelevents again for my annual event's silent auction.
Technical support/chat function - the team was very responsive
Stripe fee is a little higher than what I use for my other on-line donations
Lisa from Cada Vida Importa
Employees number: 2-10 employees
The platform is easy to use and the support we received was fantastic. I would definitely recommend Accelevents and plan on using them again for our future fundraising.
Ease of use. Fast and efficient customer service.
Cost for multiple products... it would be nice to have the option for a 'bundle' price.
Marile from Northborough Education Foundation
I volunteer with a number of local non-profit organizations and often find myself working on silent auctions. For the past couple of years, I have looked into solutions for moving our auctions online, in order to increase visibility and participation. But most of the solutions would cost us the bulk of our fundraising. For small community organizations like PTOs, the giant platforms are just not a viable solution.
Then, I found Accelevents. Exactly the type of solution that I was looking for, at exactly the right price. Set-up was easy and didn't require any huge investment in time or cost. I could build our auction at my own pace, as items became available. The user experience was equally as simple -- without requiring cumbersome account set-up from people who wanted to participate in the bidding. And the text-to-bid option was a huge bonus, making the bidding process simpler and more exciting. When people are busy enjoying themselves at a party, they don't want to be running around checking clipboards. With text notifications and bids, they didn't have to! The bidding came right to them!
The integration with Stripe made the check-out process much simpler and faster for everyone involved. Our entire auction was closed out in under 24 hours, even when half the participants were not actually at the event. (That was a huge win too -- people did not have to be at our sold-out event to participate in the auction!)
Finally, the support I receive along the way was exceptional. Questions were answered within hours -- and often within minutes.
I would HIGHLY recommend Accelevents to anyone looking to bring their auction --of any size--online.
Caren from The Chicken Challenge
Employees number: 2-10 employees
When hosting our South African based charity event we didn¿t have a lot of options. After reaching out to a number of companies we managed to find Accelevents. Jon and Zach were accommodating, open to ideas, extremely responsive and customised the system to South African currency. It is also a cost-effective solution. Our online auction netted more than 34% extra revenue compared to the previous year¿s paper-based auction. The company has a bright future.
Ease of use
Speak to the people from Accelevents - they are open to suggestions and have helped us customise the solution for our country.
Christy from Chipeta PTA
This was our school's first online auction. It was awesome and parents loved it and I wanted to recommend https://accelevents.com/ to anyone thinking about this.
The website is relatively easy to set up and simple to use. Bids are done online and via text. Their online chat customer service is AMAZING quick and available at all hours. Usually instantly!