AccuFund Accounting Suite vs Sumac

RATING:

4.3

(44)

AccuFund Accounting Suite has 44 reviews and a rating of 4.32 / 5 stars vs Sumac which has 112 reviews and a rating of 4.35 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (44)
4.3 (112)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
November 15, 2021
September 19, 2023
Pros/Cons
  • Pros

  • AccuFund's support is exceptional and usually replies within 24 hours. The separate modules integrate with each other and are easily customized to the city's needs.
  • Once the software is installed and you get training on the modules. It becomes more user friendly.
  • Cons

  • Filling in the time card is way more difficult than it needs to be.
  • Very unforgiving of errors and not amenable to certain transactions. For instance, invoice cancellation does not release the receiving.
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  • Pros

  • Great customer service and they listen to suggestions from their customers on how they can improve their product(s) to make them more intuitive and user-friendly.
  • The customer service was great; Brandon was very patient and kind with me and provided great support throughout the process.
  • Cons

  • This is disappointing as we now must continue to store hard copy files when we were hoping to eliminate them.
  • You can not export to excel. You cannot delete mistakes.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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2 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos