ActBlue Software

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About ActBlue

Trusted by grassroots organizations, ActBlue is a free online fundraising solution that utilizes a single-click payment system and customizable branded forms to create online donation pages. With ActBlue's payment system, ActBlue Express Lane, organizations can easily embed links to fundraising emails, enabling higher conversion rates. For ongoing support, ActBlue provides a customer service team that handles all donation questions and issues. ActBlue provides an unlimited number of forms that can be branded to match any fundraising cause within minutes. All contribution forms are designed to be mobile responsive for any mobile fundraising campaign. In order to optimize forms for the highest conversions, built-in A/B tools are available for every contribution form...

ActBlue Pricing

Flat rate of 3.95% on each contribution received.

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ActBlue User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

3

Value for money

2

Customer support

1.5

Functionality

2.5

Showing 1 - 5 of 30 reviews

User Profile

Jeremy

Verified reviewer

Company size: 2-10 employees

Industry: Government Administration

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Functionality

out of 5

May 2019

There's a reason its the standard

Raise funds for club organization.

Pros

Total donation management for campaigns. I also appreciate that donors are used to and expect this platform. I find that it makes the donation process more approachable when your donors already know the process. It makes it less awkward.

Cons

This is personal, but our organization took time to set up Actblue because the current board did not know if we were registered as 501c4 or c3 and that was required to begin.

Robert

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Functionality

out of 5

March 2019

Easy to use, easy to stop using. A fine way to donate to candidate(s) you support.

Very positive. A convenient way to donate to Democratic candidates. Really the only downside is an increase in email from other candidates, which is easily dealt with (by unsubscribing once from each such candidate.)

Pros

I'm scratching my head over the negative reviews here. (I can't help wondering if they are legit, or if they are intended to inhibit fundraising for Democrats.) I've used ActBlue upteen times. Never had a problem cancelling a recurring donation (which I have done). Never had a problem with a donation becoming recurring when I had designated it as one-time (I've made both kind of donations). Never had a problem opting out of future emails from candidates (yes, you do get them; you're on the "will donate to Democrats" list. I unsubscribe once from each candidate and that's it - silence.)

Cons

It does make me feel guilty that it asks for a contribution to defray ActBlue's expenses (ActBlue is a non-profit that doesn't charge candidates up-front; the ActBlue FAQ says the charge a ~4% processing fee on donations.)

Rod

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
2

Functionality

out of 5

July 2018

I used ActBlue to donate money to a political cause. It turned out to be a nightmare.

Pros

When things are working, they are a great idea to collecively service small donors so that they can have a collective voice in political and social causes.

Cons

They are known to turn your one time donation into a recurring donation without asking your permission. I had to cancel my credit card because there was no way for me to turn off the donation at their end. I tried to cancel my account with them and they refused to do it. There is really something wrong going on. Why politicans and social groups use ActBlue to manage their donation solicitations is beyond me. you cannot go online and stop or change your credit card that is being used for the last donation. Criminal behavior. Check out all the complaints online.

User Profile

Noelle

Verified reviewer

Company size: 2-10 employees

Industry: Civic & Social Organization

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Functionality

out of 5

June 2021

Easy-to-use donation platform

Donors are familiar with ActBlue and comfortable using it for their contributions. Recurring donation options make it easy to get the most from donor visits to your campaign page and provide a sustainable income base for your campaign.

Pros

Easy set-up and the customized campaign capabilities make it easy to track returns on specific fundraising drives. Their large existing database of donor information makes it easy for donors to send a quick contribution especially with the ActBlue Express feature. Their reporting options make it easy to keep your campaign compliant with FEC regulations.

Cons

It's mind-boggling that disbursements are only available as hard copy checks sent through snail mail. An electronic option is long overdue!

Andrea

Company size: 5,001-10,000 employees

Industry: Civic & Social Organization

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2022

Easy ro start, easy to make it monthly, easy to stop, easy to contribute optional tips or not.

I have been donating through this platform for years, one time donations, repeated donations, and tips

Pros

Easy ro start, easy to make it monthly, easy to stop, easy to contribute optional tips or not. Easy to keep records required to demonstrate that all donors are eligible and not foreign nationals or otherwise ineligible.

Cons

All the features that I use work perfectly. No complaints.

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