About Andar/360

Andar/360 is a donor management platform, which helps small to large organizations record details about donors, events and campaigns on a centralized platform.

Its de-duping functionality automatically conducts searches in the database to find possible duplicate accounts and helps users merge them. Andar/360 enables marketers to monitor and analyze campaigns at any level in real-time, create customer segments and generate donor acquisition strategies across multiple channels.

Team members can access all accounts and retrieve specific accounts using name or number or keyword.


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3 Reviews of Andar/360

Overall rating

4 / 5 stars

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November 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

November 2019

Good solution for United Ways

Andar solves the complicated business processes inherent in nonprofits whose business model is built on workplace fundraising, where most contributions are "pledges" from payroll deductions as opposed to "donations" from credit cards, checks and cash. On the other end of the equation is the complex payment processing to "vendors" aka other nonprofit agencies for whom pledges and donations were earmarked by the donor. It's a great solution for the finance, accounting functions.

Pros

Andar is purpose-built for core workplace fundraising functionality. It handles pledges, payments and donations equally well. On the flip side it also handles payments to partner agencies better than any other comparable application.

Cons

Expensive. Extended features are modular and for additional cost. Clunky, outdated user-interface which non-technical users do not like.

Reasons for Switching to Andar/360

Vendor was retiring FMS and Andar was the upgrade path.

January 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

January 2018

I am a heavy Andar user at my organization. Andar is a great product.

Ability to customize lots of electronic pledging and other options.

Pros

Andar is a great product with so many functions. The capabilities seem to be endless for resource development, customer management and communications.

Cons

Because there are so many functions, sometimes it can get too cumbersome. The upgrades tend to completely change the way you did things before the upgrades and that can be frustrating. Also the DMO's are not very user friendly, although getting better.

October 2017

Nieves from United Way of Rhode Island

Company Size: 51-200 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

2.0

Functionality

2.0

October 2017

It is used as our data source and there are always multiple ways of obtaining reports and informatio

Pros

Access to reports without having to request it from other parties but mostly the customization in the reporting one needs

Cons

Too many ways of extracting reports with variable answers which makes me sometimes doubt the data from it. But that might be connected to how it is entered.