About Anedot

Anedot is a cloud-based solution that helps non-profit organizations manage fundraising campaigns and collect donations. The centralized platform enables users to create customizable forms and embed them into websites. Furthermore, team members can prepare personalized thank-you notes for donors after accepting deposits.

Key features of Anedot include account verification, chargeback management, reporting, alerts/notifications, and compliance review. It allows users to process payments via credit cards and accept donations in cash, check, text-to-give, or in-kind contributions. Additionally, it lets organizations monitor transactions and prevent fraud by using TLS encryption across financial data.

Anedot facilitates integ...


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Supported Operating System(s):

Web browser (OS agnostic)

66 Reviews of Anedot

Average User Ratings

Overall

4.88 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(59)

59

4 stars

(6)

6

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 66 results

June 2021

Andrew from Susan B. Anthony List

Verified Reviewer

Company Size: 51-200 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

One-stop shop to raise MORE money for churches & non-profits

Great experience working with Anedot. I recommend them to folks whenever I get a chance.

Pros

Firstly, the leadership and customer support team are top notch. They are a phone call or a text away whenever you run into an urgent issue. They have been willing to make adjustments on their end to get the product to do what we needed it to. They take feature suggestions seriously and are continually rolling out new, useful updates. Their backend is extremely well-designed and intuitive and packed with features if you dig deeper. The forms are extremely low-friction for users, presenting the fields prominently and beautifully. Tools to manage gift multipliers, recurring gifts and abandoned shopping carts are well-designed.

Cons

Anedot is not a full CRM solution. Larger orgs will want to use a CRM to manage their file. However for smaller churches and non-profits, I believe Anedot and something like Mailchimp would be all you need to run your online fundraising & generate necessary reports on progress. Exporting reports from Anedot is very straightforward - again, the reports are generated on a per-transaction basis - I haven't found a way to export activity (donation history) for a specific user. However for a smaller org that's not a real problem - You can export the transaction history and then play with the CSV in Excel to get more specific answers. This isn't really a con. Few (reasonably priced) donation platforms offer a solid built-in CRM. You're not signing up with Anedot for a CRM - you're signing up with them because they have great forms that convert well, action pages (think petitions), competitive processing fees & absolutely stellar support.

Reasons for Switching to Anedot

Lower processing fees, forms that don't break all the time resulting in users being directed to a donation form that is not working, 100% mobile friendly

Response from Anedot

Replied July 2021

Andrew, Thank you for taking the time to leave this review. Our team is passionate about serving our customers, so we're always happy to hear feedback like this! Thanks again! Here to help, Paul Dietzel Founder, Anedot

November 2019

Pastor Doug from West Virginians For Life

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Anedot is the best processing option for our pro life nonprofit!

From day one to now, our first year with Anedot has been stellar. Every state affiliate of National Right To Life should use this firmly pro-life, firmly conservative payment processing company! It’s a fantastic suite of fundraising tools!

Pros

The customer support is phenomenal, the built in tools are excellent, and we could not be more thrilled with Anedot.

Cons

Very minor tweaks could be made to some built-in wording on reports and formatting improvement on email notifications. Customer support has forwarded these concerns to the proper folks and we are confident that improvements will result.

Reasons for Choosing Anedot

Great functionality, ease-of-use, ease of set up, and knowing that the company is firmly conservative and firmly pro-life.

Reasons for Switching to Anedot

PayPal is firmly pro-abortion. PayPal was expensive. PayPal is practically lousy when compared to the excellent set of fundraising tools for accepting online donations that are provided as a built-in part of Anedot.

Response from Anedot

Replied November 2019

Pastor Doug, Thank you for your kind words. I also appreciate the feedback that you passed along to the team. Great things ahead! Here to help, Paul Dietzel Founder, Anedot

February 2021

Alex from Esper Creations, LLC

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

February 2021

Easy to Use Payment Platform with Lack-Luster Dev Experience

Overall, this platform is great if you're looking to create a simple donation landing page with a very intuitive page builder. If you are looking for a great developer experience, this is not the platform for you.

Pros

The most incredible feature about this software, in my opinion, is the landing page builder. This makes setting up a donation page insanely quick with a solid amount of customization. The builder also allows you to setup subscription based donations in a matter of seconds without needing to navigate around large developer documentation.

Cons

As a developer, I was severely disappointed with the poor developer documentation along with their lack-luster API. I was attempting to setup a custom donation form on a website that would communicate with the Anedot API to create donations, but ran into too many roadblocks before I ultimately took another route. I ended up having to resort to redirecting to the landing page I built in the Anedot software.

Response from Anedot

Replied March 2021

Alex, Thank you for the review and the thoughtful feedback. If you'd like to dig deeper into the platform, please reach out to our service team, or set up a free strategy call with our Customer Success team at help@anedot.com. Thanks again! Here to help, Paul Dietzel Founder, Anedot

September 2021

Frank from Catholic Men Chicago Southland

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2021

Does What It Says It Will Do

We were looking for donor fundraising software comparable to PayPal that shared our values. Anedot was not only hands-on from day one, but our donors seem to feel more comfortable supporting online now. Before we saw lots of checks by mail.

Pros

Very easy to use software, that donors find easy to use as well. If there is any question Anedot support is back to you in a reasonable amount of time ... but I've only had to contact them once in the two years we've been using this. The cost is comparable to PayPay that we were using, and Anedot accepts PayPal payments as well.

Cons

The donors create their own login, but I wish I had a way (or have not found) to create an address database for doing postal mailings. We have this set up in separate software which can seem redundant.

Reasons for Choosing Anedot

We felt their passion for helping people over them getting more customers.

Reasons for Switching to Anedot

It was suggested by other Catholic nonprofits who use Anedot.

Response from Anedot

Replied October 2021

Frank, I appreciate your kind words! We are passionate about helping our customers. Here to help, Paul Dietzel Founder, Anedot

September 2021

Wayne from White Rose International, Inc.

Company Size: 2-10 employees

Industry: Museums and Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2021

Easy, Secure, Affordable

Excellent

Pros

Great interface for the web donation page. Easy to build or modify. Makes recurring donations easy. Inexpensive for non-profits.

Cons

Have not figured out how to thank donor directly from the donation email, but probably my fault.

Reasons for Choosing Anedot

Better.

Reasons for Switching to Anedot

Anedot is easy to customize for non-profits and is genuinely built for donations.

Response from Anedot

Replied October 2021

Wayne, Thanks for leaving a review! We can definitely help you set up thank you emails. Reach out to help@anedot.com and our team will assist you. Here to help, Paul Dietzel Founder, Anedot