--- title: "Aplos Software Overview 2026 - Features & Pricing" description: "Review of Aplos Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/nonprofit/aplos-profile/" page_type: "product" language: "en" publication_date: "2026-10-27" --- [Home](https://www.softwareadvice.com/) / [Nonprofit Accounting Software](https://www.softwareadvice.com/category/415-nonprofit-accounting/) / Aplos Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/nonprofit/aplos-profile/reviews/)[Alternatives](https://www.softwareadvice.com/nonprofit/aplos-profile/alternatives/) # Aplos Review From $79-$129/month Free trial 15 days 3 plans Updated October 27, 2026 Written by [Eduardo Garcia](https://www.softwareadvice.com/resources/author/eduardo-garcia/) Content Analyst Edited by [Caroline Rousseau](https://www.softwareadvice.com/resources/author/caroline-rousseau/) Senior Editor Wondering if Aplos is right for your organization? Our Nonprofit Accounting Software selection experts can help you in 15 minutes or less. On this page - Our Summary - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - Key Sentiments - User Reviews - Frequently Asked Questions - Popular Comparisons ## Our Summary Aplos 4.4 [(190)](https://www.softwareadvice.com/nonprofit/aplos-profile/reviews/) Pros: - Customer service - Reporting capabilities Cons: - Unclear navigation - Missing accounting functions Pricing Starting at $79.00 flat rate per month ### What is Aplos: Aplos is cloud-based financial software built for nonprofits and faith-based organizations. It combines fund accounting, donor management, and online giving tools in one platform. The software tracks funds, manages donor relationships, processes donations, and creates financial reports while maintaining compliance. ### Why we like Aplos: With a 4.5/5 rating from 181 reviews, Aplos excels in customer support (4.6/5) and ease of use (4.4/5). Users praise its fund accounting capabilities for tracking multiple funds with customized charts. The integration between accounting and donor management makes it valuable for organizations needing both features. ### Who should use Aplos: Aplos is suitable for small to midsize nonprofits and religious organizations, with most users (54%) having 2-10 employees. It's perfect for organizations needing fund accounting with donor management, remaining simple for volunteer bookkeepers while offering advanced features. Do you work for Aplos? [Manage this product listing](https://www.g2.com/products/aplos/claim_requests/new?auto=true) Wondering if Aplos is right for your organization? Our Nonprofit Accounting Software selection experts can help you in 15 minutes or less. ## Aplos User Interface ## Popular Aplos Alternatives Main Product Aplos 4.4 [(190)](https://www.softwareadvice.com/nonprofit/aplos-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.38Value for money - 4.52Customer support - 4.16Functionality Pricing Starting at $79.00 per month Get Price Alternative Product [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/) 4.5 [(1482)](https://www.softwareadvice.com/nonprofit/donorperfect-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.51Value for money - 4.76Customer support - 4.34Functionality Pricing Starting at $119.00 per month Get Price Alternative Product [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/) 4.3 [(620)](https://www.softwareadvice.com/nonprofit/neoncrm-profile/reviews/) Ratings Breakdown - 4.06Ease of use - 4.28Value for money - 4.30Customer support - 4.16Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Donorbox](https://www.softwareadvice.com/nonprofit/donorbox-profile/) 4.8 [(634)](https://www.softwareadvice.com/nonprofit/donorbox-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.61Value for money - 4.71Customer support - 4.61Functionality Pricing Starting at $150.00 per month Get Price Alternative Product [Givebutter](https://www.softwareadvice.com/nonprofit/givebutter-profile/) 4.8 [(872)](https://www.softwareadvice.com/nonprofit/givebutter-profile/reviews/) Ratings Breakdown - 4.73Ease of use - 4.82Value for money - 4.74Customer support - 4.49Functionality Pricing Available upon request Get Price Alternative Product [Zeffy](https://www.softwareadvice.com/nonprofit/simplyk-profile/) 4.8 [(513)](https://www.softwareadvice.com/nonprofit/simplyk-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.96Value for money - 4.86Customer support - 4.58Functionality Pricing Available upon request Get Price ## Aplos Overview Aplos is a dedicated accounting solution engineered specifically for the unique financial demands of nonprofit organizations. We understand the complexities of managing restricted funds, grants, and diverse revenue streams while upholding transparency and regulatory compliance. Our platform provides precise tools for fund tracking, allowing your organization to clearly see how every dollar is allocated and utilized according to its intended purpose. Effortlessly generate comprehensive, auditor-ready financial reports that adhere to nonprofit accounting standards (like FASB... and GAAP). Aplos offers intuitive budgeting capabilities to aid responsible financial planning, alongside automated allocation features that enhance data integrity and reduce manual effort. Gain real-time insights into your organization's financial health, supporting informed decision-making and ensuring unwavering accountability. ## Aplos Pricing and Plans Aplos has three plans. Lite is $79.00/mo billed monthly. Core is $129.00/mo billed monthly. Advanced is custom-priced. 15-day free trial Lite $79.00 flat rate, per month Lite plan includes: - Donation Tracking - Event Registration - Financial & Giving Reports - Fund Accounting - Online Giving Forms Core $129.00 flat rate, per month Core plan includes: - Pledge Tracking - Recurring Transactions - Budgeting - Donation Tracking - Event Registration - Accounts Payable & Receivable - Financial & Giving Reports - Fund Accounting - Online Giving Forms - Partner Integrations Advanced $229 Advanced plan includes: - Project - Recurring Transactions - Custom Reports - Accounts Payable & Receivable - Budgeting - Budgeting by Fund - Campaign - Department Budgeting & Reporting - Donation Tracking - Event Registration - Financial & Giving Reports - Fixed Asset Tracking - Fund Accounting - Income & Expense Allocations - Online Giving Forms - Partner Integrations - Pledge Tracking Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### Our Analysis of Aplos's Pricing Plans We've carefully analyzed Aplos' nonprofit accounting software pricing plans to help you determine the best fit for your organization's needs and budget. Each plan offers a unique set of features and benefits, and we've outlined the key aspects to consider when making your decision. Aplos provides three main pricing tiers: Lite, Core, and Advanced. Whether you're a small nonprofit just starting out or a larger organization with more complex f... inancial management requirements, understanding the advantages and limitations of each plan is essential for selecting the right solution. \*\*Lite plan\*\* The Lite plan is perfect for small nonprofits or those just starting their journey. At $79 per month, it offers essential features like fund accounting, donation tracking, online giving forms, financial and giving reports, and event registration. It can be tried out for free for 15 days before any commitment. \*\*Pros:\*\* - \*\*Budget-friendly:\*\* The Lite plan provides core nonprofit accounting functionalities for nonprofits with limited needs. - \*\*Essential features included:\*\* Manage your organization's finances and donations effectively with the included features. \*\*Cons:\*\* - \*\*Limited advanced features:\*\* The Lite plan may not include some advanced features needed by larger nonprofits. - \*\*No mention of user limits:\*\* It's unclear if there are any restrictions on the number of users or transactions allowed. \*\*Core plan\*\* The Core plan, at $99 per month is designed for growing nonprofits that require additional functionality. It includes all features from the Lite plan, plus budgeting, accounts payable and receivable, recurring transactions, pledge tracking, and partner integrations. \*\*Pros:\*\* - \*\*Expanded feature set:\*\* The Core plan offers a more comprehensive set of tools to manage your nonprofit's financial operations. - \*\*Supports growth:\*\* This plan's additional features, such as budgeting and pledge tracking, can accommodate the needs of growing organizations. - \*\*Integrations available:\*\* Connect with partner applications to streamline your workflow and enhance productivity. \*\*Cons:\*\* - \*\*Higher monthly cost:\*\* The Core plan is more expensive than the Lite plan, which may strain the budget of smaller nonprofits. - \*\*Still may lack some features:\*\* Depending on your organization's specific requirements, the Core plan might not include all the necessary features. \*\*Advanced plan\*\* The Advanced plan, starting at $189 per month, is tailored for nonprofits with more complex financial management needs. It includes all features from the Core plan, plus advanced capabilities like budgeting by fund, project campaign, or department budgeting and reporting, fixed asset tracking, and income and expense allocations. \*\*Pros:\*\* - \*\*Robust feature set:\*\* The Advanced plan offers a wide array of tools to handle intricate financial management tasks. - \*\*Customizable:\*\* Aplos provides personalized solutions to meet your organization's unique requirements. - \*\*Scalability:\*\* This plan can support the needs of larger nonprofits with more sophisticated accounting demands. \*\*Cons:\*\* - \*\*Steep starting price:\*\* At $189 per month, the Advanced plan may be cost-prohibitive for many nonprofits. - \*\*Requires a quote:\*\* To get accurate pricing for your organization, you'll need to request a personalized quote from Aplos. \*\*Free trial\*\* Aplos offers a 15-day free trial for the Lite and Core plans, allowing you to explore the platform's features and capabilities without any upfront costs or commitments. No credit card is required to sign up for the trial. You can request a demo for the Advanced plan. \*\*Conclusion\*\* Aplos offers a range of pricing plans designed to cater to the diverse needs of nonprofit organizations and churches. By carefully considering the unique requirements and financial constraints of each organization, Aplos has crafted a pricing structure that ensures accessibility and value for all. \*\*For smaller nonprofits and churches:\*\* The Lite plan, priced at $79 per month, provides a solid foundation for financial management. With features like fund accounting, donation tracking, and online giving forms, this plan empowers organizations with basic needs to streamline their operations. As the organization grows, the Core plan, at $99 per month, offers additional functionality such as budgeting and accounts payable and receivable, ensuring a smooth transition to more complex financial management. \*\*For larger and more established organizations:\*\* The Advanced plan, starting at $189 per month, is a comprehensive solution that goes beyond the basics. With advanced features like budgeting by fund, project campaign or department budgeting and reporting, and fixed asset tracking, this plan is designed to handle the intricacies of larger-scale operations. The customizable nature of the Advanced plan ensures that each organization receives a tailored solution that aligns perfectly with their specific needs. When selecting the most suitable pricing plan, nonprofits and churches should carefully assess their current financial management requirements, projected growth, and available resources. ### How does Aplos pricing compare to alternatives? Aplos's starting price is $79.00/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Aplos4.4[(190)](https://www.softwareadvice.com/nonprofit/aplos-profile/reviews/) | $79.00 /mo | Available | Not available | 4.4 | | [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/)4.5[(1,482)](https://www.softwareadvice.com/nonprofit/donorperfect-profile/reviews/) | $119.00 /mo | Not available | Not available | 4.5 | | [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/)4.3[(620)](https://www.softwareadvice.com/nonprofit/neoncrm-profile/reviews/) | $99.00 /mo | Not available | Not available | 4.3 | | [Donorbox](https://www.softwareadvice.com/nonprofit/donorbox-profile/)4.8[(634)](https://www.softwareadvice.com/nonprofit/donorbox-profile/reviews/) | $150.00 /mo | Available | Available | 4.6 | | [Givebutter](https://www.softwareadvice.com/nonprofit/givebutter-profile/)4.8[(872)](https://www.softwareadvice.com/nonprofit/givebutter-profile/reviews/) | Free | Available | Available | 4.8 | Aplos4.4[(190)](https://www.softwareadvice.com/nonprofit/aplos-profile/reviews/) * * * Starting price $79.00 /mo Free trial Available Free version Not available Value For Money 4.4 - [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/)4.5[(1,482)](https://www.softwareadvice.com/nonprofit/donorperfect-profile/reviews/) * * * Starting price $119.00 /mo Free trial Not available Free version Not available Value For Money 4.5 - [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/)4.3[(620)](https://www.softwareadvice.com/nonprofit/neoncrm-profile/reviews/) * * * Starting price $99.00 /mo Free trial Not available Free version Not available Value For Money 4.3 - [Donorbox](https://www.softwareadvice.com/nonprofit/donorbox-profile/)4.8[(634)](https://www.softwareadvice.com/nonprofit/donorbox-profile/reviews/) * * * Starting price $150.00 /mo Free trial Available Free version Available Value For Money 4.6 - [Givebutter](https://www.softwareadvice.com/nonprofit/givebutter-profile/)4.8[(872)](https://www.softwareadvice.com/nonprofit/givebutter-profile/reviews/) * * * Starting price Free Free trial Available Free version Available Value For Money 4.8 ## Aplos Features Drawn from insights across 190 verified reviews, we've outlined Aplos's best and worst rated features and how they stack up against the average rating. Aplos's score Category average Aplos's Best Rated Features Budgeting/Forecasting 4.53 3.84 category average Income & Balance Sheet 4.44 4.11 category average Fund Accounting 4.39 3.76 category average Aplos's Worst Rated Features Donor Management 3.67 3.98 category average Member Database 3.80 4.56 category average Payment Processing 4.0 4.36 category average - Popular features found in Nonprofit Accounting Accounts Payable Accounts Receivable Bank Reconciliation Financial Reporting For Nonprofits Fund Accounting - More features of Aplos Access Controls/Permissions Accounting Accounting Integration ACH Payment Processing Activity Dashboard Activity Tracking Alerts/Notifications API Asset Tracking Audit Trail Billing & Invoicing Budgeting/Forecasting Campaign Management Cash Flow Management Cash Management Chart of Accounts Check Printing Client Portal Collaboration Tools Committee Management Communication Management Contact Database Contact Management Credit Card Processing CRM Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Dashboard Data Import/Export Document Storage Donation Management Donation Tracking Donor Management Dues Management Electronic Payments Event Management Event Scheduling Expense Tracking Financial Analysis Financial Management Fixed Asset Management For Religious Organizations For Small Businesses Fund Management Fundraising Management General Ledger Income & Balance Sheet Invoice Creation Invoice Management Invoice Processing Member Database Membership Management Mobile Access Multi-Currency Multi-Location Payment Processing Payroll Management Profit/Loss Statement Project Accounting Real-Time Analytics Real-Time Data Real-Time Reporting Receipt Management Recurring Giving Registration Management Reminders Remote Access/Control Reporting/Analytics Reporting & Statistics Third-Party Integrations Transaction History Transaction Management Volunteer Management Website Management ## Aplos Integrations Based on 190 verified reviews, we've identified products most frequently integrated withAplos. Keela Integration rated 3.7 from 3 reviews Raisely Integration rated 5.0 from 1 review Bloomerang Integration rated undefined from -1 review ## Aplos Key Sentiments We analyzed 190 verified reviews for Aplos to find out what actual users really think. Most Positive Sentiments Customer service 79% Positive 13% Neutral 8% Negative Users consistently praise Aplos for its excellent customer service, noting quick response times and helpful support. They appreciate the knowledgeable and professional assistance provided by the customer support team. Additionally, reviewers highlight the availability of helpful webinars and resources for resolving any issues. Fund accounting 58% Positive 32% Neutral 9% Negative Users find Aplos user-friendly, making it accessible even for those without an accounting background. They appreciate the fund-based accounting feature, which simplifies tracking various donations and expenses. Additionally, reviewers highlight that Aplos avoids technical accounting terminology, making it easy to understand and use. Donor management 52% Positive 36% Neutral 11% Negative Users value Aplos for its effective donor management features, including donor communication and online giving. They find the donor database easy to maintain and appreciate the integration with platforms like PayPal for electronic donations. Additionally, reviewers highlight the ease of tracking and managing donor information. Least Positive Sentiments Bank integration 29% Positive 29% Neutral 41% Negative Users report challenges with Aplos' bank integration, citing issues with managing banking aspects and integration accuracy. They also express the need for payroll integration, which is currently lacking. Additionally, reviewers mention the time investment required to learn the system and ensure correct account integration. Budget management 40% Positive 35% Neutral 25% Negative Users find Aplos' budgeting capabilities useful for presenting budgets to boards and analyzing expenses. They appreciate the affordability of the software and its ease of use. However, some reviewers mention the lack of capacity to create and maintain budgets, especially for small charities, and the inability to import budgets. Reporting 40% Positive 44% Neutral 16% Negative Users appreciate the flexibility and customization options available in Aplos' reporting features. However, some reviewers find the customization options limited and the reporting process occasionally confusing. They also mention the need for more intuitive and detailed reporting capabilities to better meet their needs. ## Aplos User Reviews ## Aplos customer ratings - Overall rating: 4.4/5 - Total reviews: 190 ### Rating distribution - 5 stars: 115 reviews (61%) - 4 stars: 53 reviews (28%) - 3 stars: 15 reviews (8%) - 2 stars: 3 reviews (2%) - 1 star: 4 reviews (2%) ### Secondary ratings - Ease of use: 4.4/5 - Value for money: 4.4/5 - Customer support: 4.5/5 - Functionality: 4.2/5 --- ### Aplos Snatches Defeat Out of the Jaws of Success - Overall rating: 2/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: a free trial · daily - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Terrible. The experience we had with the salespeople was so unsatisfactory that we became concerned our relationship with Aplos, if we proceeded, would be just as bad. #### Ratings breakdown - Ease of use: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros It appeared to be exactly the right platform we were seeking to transit transition our bookkeeping away from Quickbooks. We were excited at the prospect of partnering with them, and had obtained Board approval to do so. #### Cons The experience we had with the salespeople was abysmal, and result in our deciding not to go forward with Aplos. The first salesperson failed to tell us about the cost of migrating the data, even though he knew I was approaching the [sensitive content hidden] for approval to transition to Aplos. He also sent a proposal that was addressed to my CPA rather than to my organization or to me as the ED, and included a page about churches. We are not a church, we are an animal welfare organization. We requested a different salesperson, and experienced similar problems. He reached out to my program coordinator via voicemail. She returned the call but missed him and left a message. I subsequently talked to him at the beginning of the next week. He claimed that he had repeatedly called our landline and the voicemail was full. Our voicemail is in the cloud, and therefore cannot be full. He also claimed that he attempted to reach me on my cell phone; there is no evidence of that. Finally, he again reached out to my CPA, having previously been told that I was the contact person, and he was not the appropriate person to reach. Finally, there was a great deal of pressure to sign a contract, with little or no discussion about our concerns. We had also asked to speak with a member of the onboarding team, and we were not permitted to do that prior to signing the contract All things considered, if this experience was at all indicative of what our relationship with Aplos would be like going forward, we decided it was not worth the risk. We therefore did not proceed with the company. --- ### Customer service has tanked - Overall rating: 2/5 - Reviewer: Robert D. - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: 3-5 years · weekly - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Great at first, now bad. We are starting to look at alternatives. It's a shame, but they have really blown it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros We moved to Aplos from Church Windows - Aplos is much more intuitive and easier to use. Better layout; better reports. #### Cons First two years were great, but their customer service has tanked. They moved to a new credit card processor and it has been a mess - lots of errors on the side of Aplos. No one answers the phone, their chat bot is worthless, and I am not getting responses to emails. We are really stuck. --- ### Bought by Private Equity - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Philanthropy - Company size: 2-10 employees - Product usage: 3-5 years · monthly - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered It used to be great, and I would have recommended it to others right until the private equity acquisition. Now, avoid at all costs. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros They used to work great for our small non-profit, everything from fund accounting, donor forms, and contact tracking. #### Cons Bought out by private equity Alpine SG and quality has tanked. They have forced us to migrate the form system right before our annual event, with minimal testing. The form migration from Aplos to Raisely had increased fees and is lacking feature parity. --- ### It’s Worth It - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Aplos excels at allowing us to transmit all our institutional transactions and create reports. We can manage multiple different accounts under one host account, filter by different funds, and access operations. The search functionality within registries is excellent, and I really appreciate being able to click on a transaction and open up multiple new tabs under the same registry. #### Cons Navigation between transactions could be significantly improved. When trying to move between different dates for the same registry, you have to go back to the main page instead of using arrows to navigate between them. Additionally, memos are difficult to access on the main page and require clicking into individual transactions to review them, which should be filterable from the main display. A split screen view option would also be a valuable feature for comparing multiple transactions side by side. --- ### One-stop-shop - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Upon our conversion to this product, we quickly learned a merger of Aplos and two other companies was underway. This has been a challenge for to exercise patience. We need simplicity and a nearly one-stop-shop. Some functions have caused manual input where we once had automation. Since we are now on what feels like the other side of their merger and product updates, we foresee this issue to simmer down and even out. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We recently came over to Aplos from Neon because we wanted better fund accounting software on top of CRM and email marketing. This has worked nicely for us. The team is quick to provide support. #### Cons Some functions have caused manual input where we once had automation and we have to lgo in and out of the merger products to get work done. --- ### Review of Aplos - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: 3-5 years · weekly - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Overall positive experience. There’s no perfect system but Aplos suits our needs as an organization reasonably well. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Aplos has been great from an accounting standpoint and the customer support is very prompt. The reporting mechanisms are robust and constantly getting improved. #### Cons The CRM portion is pretty terrible which is why we got Keela. There are still some rough edges that need working on with the Keela/Aplos integrations to reduce redundancies. --- ### You're on your Own...slow support response - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: 1-3 years · monthly - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered The first week after we signed up for the app they provided some learning sessions but after that customer service was very slow to respond and if you tried calling to get a quick question answered it took a couple of days before you actually got a response. Again this platform may be very very useful but our organization has not been able to find that out due to the lack of communication through customer service and slow response times. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The app takes some time to get set up and is a little confusing to navigate, but it appears to have in-depth features. Our organization sill, after 2 years, doesn't use all the features because we have not been able to understand everything and need guidance. #### Cons Customer service. Called the phone number and was on hold until it disconnected. Sent in communication via Chat feature that indicated someone would follow up via email and took 6 days to get a response. The person who followed up indicated that my phone apparently has spam blockers and was not able to connect via phone and never tried to reach out via the way the chat indicated (email) until 6 days later. How their customer service gets high ratings is beyond me. When we originally implemented the system we had the same long lag in response time and they indicated they've had unusually high call volumes...if that were the case a year ago and still the case today I would STRONGLY suggest hiring more support persons. --- ### Aplos is ok, but there are better CRMs - Overall rating: 3/5 - Reviewer: Paul L. - Industry: E-Learning - Company size: Self-Employed - Product usage: 3-5 years · weekly - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Fair. We didn't use Aplos for much other than their donation vehicle because we were not certain we would keep them, and when we learned about other CRMs, we ended up switching to Neon One, primarily because their price model allowed unlimited contacts and email sends, but also because Neon One seemed more capable, better designed, and still intuitive/easy to learn. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Their staff assisting with questions were responsive and helpful. They did, however, in the 3-4 years we used Aplos, like many CRMs, I imagine, switch from live human chat support to AI chat support, and email human support. #### Cons The price model: they tiered pricing according to how many contacts you have, so your monthly cost went up the more contacts you added. Further, there were a lot of add-on costs for add-on services. --- ### Donation processing very complicated and bad customer service - Overall rating: 2/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: 1-3 years · weekly - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered It's impossible to reach their customer service. I've been trying for 2 weeks and they just hang up on the wait line after 10 mins! I pay more than $100 per month and I am unable to even speak with someone. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Donor management system is good. You can maintain a database of all your donors and create household links. #### Cons APLOS prides in being the number #1 church accounting software. But it's donation (main revenue for a church) processing system is terrible. 1. To get the donations entered in the software and into the accounting, you need to do multiple steps which are not even linked to the bank integration system. 2. For the contribution statements, there is not too many options to filter. For example, you cannot generate a report on acknowledged/dismissed contribution statements. Why even have these fields if they are not useable? 3. You cannot save the email template so you have to type it over every time you want to email a contribution statement. --- ### great improvement over prior system and failed go-live - Overall rating: 4/5 - Reviewer: Jeffrey G. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: less than 1 year · monthly - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Like the pure fund accounting which was not in our prior system. Like that this is SaaS and not software we need to purchase. Compared against another ChMS we attempted to implement this is a hands down better solution. #### Cons There is nothing that I like least. The implementation did take a little longer but it was complete and we needed to convert years worth of data. And since v5 was a mess it is understandable. --- Showing 1 - 10 of 190 Reviews [See All Reviews](https://www.softwareadvice.com/nonprofit/aplos-profile/reviews/) ## Aplos FAQs - Who uses Aplos? Nonprofits, churches, and faith-based organizations use Aplos to manage their finances and donor relationships. The software serves a diverse range of organizations, from small local charities to larger nonprofits, with features that accommodate both basic bookkeeping needs and complex fund accounting requirements. Most users are small organizations seeking comprehensive financial management tools. - Is Aplos pay safe? Aplos provides secure payment processing through its cloud-based platform, offering PCI-compliant transactions for online donations and payments. The system includes robust security features, encrypted data transmission, and automatic fraud detection. Organizations can safely accept various payment methods, including credit cards, ACH transfers, and mobile payments while maintaining detailed transaction records and generating automated receipts. - What does Aplos do? Aplos combines nonprofit accounting, donor management, and fundraising tools in one integrated platform. Organizations can track multiple funds, manage donor relationships, process online donations, and generate custom financial reports. The software includes comprehensive features for budgeting, event registration, membership management, email marketing, and maintaining complete financial transparency across all organizational activities. - Can Aplos do payroll? Aplos provides basic payroll features, including payroll expense tracking, reporting, and fund allocation across different programs and departments. While it doesn't offer full-service payroll processing, organizations can integrate Aplos with dedicated payroll services. The software helps track employee hours, manage payroll expenses, and generate necessary tax documentation for nonprofit organizations. - Is Aplos software cloud-based? Yes, Aplos operates entirely in the cloud, allowing users to access their financial data and donor information from any device with an internet connection. The cloud-based system enables real-time updates, automatic backups, and seamless collaboration between team members. 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