--- title: "Aplos Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Aplos. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Aplos is a good fit for you!" source_url: "https://www.softwareadvice.com/nonprofit/aplos-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Nonprofit Accounting Software](https://www.softwareadvice.com/category/415-nonprofit-accounting/) / [Aplos](https://www.softwareadvice.com/nonprofit/aplos-profile/) / Aplos Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/nonprofit/aplos-profile/) Reviews [Alternatives](https://www.softwareadvice.com/nonprofit/aplos-profile/alternatives/) # Aplos User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 189 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.5/5 - Value for money: 4.4/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 115 reviews (61%) - 4 stars: 53 reviews (28%) - 3 stars: 15 reviews (8%) - 2 stars: 2 reviews (1%) - 1 star: 4 reviews (2%) ### Most mentioned pros - We didn't use Aplos for much other than their donation vehicle because we were not certain we would keep them, and when we learned about other CRMs, we ended up switching to Neon One, primarily because their price model allowed unlimited contacts and email sends, but also because Neon One seemed more capable, better designed, and still intuitive/easy to learn. - We recently came over to Aplos from Neon because we wanted better fund accounting software on top of CRM and email marketing. - The reporting mechanisms are robust and constantly getting improved. ### Most mentioned cons - Additionally, memos are difficult to access on the main page and require clicking into individual transactions to review them, which should be filterable from the main display. - Again this platform may be very very useful but our organization has not been able to find that out due to the lack of communication through customer service and slow response times. - You cannot save the email template so you have to type it over every time you want to email a contribution statement. ## Aplos customer reviews Showing reviews 1-25 of 189 (page 1). ### great improvement over prior system and failed go-live - Overall rating: 4/5 - Reviewer: Jeffrey J. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Like the pure fund accounting which was not in our prior system. Like that this is SaaS and not software we need to purchase. Compared against another ChMS we attempted to implement this is a hands down better solution. #### Cons There is nothing that I like least. The implementation did take a little longer but it was complete and we needed to convert years worth of data. And since v5 was a mess it is understandable. #### Reasons for choosing Aplos the pure fund accounting helped convince us. #### Reasons for switching to Aplos End of road for v5 and we attempted ShelbyNext...and failed --- ### One-stop-shop - Overall rating: 4/5 - Reviewer: Natalie L. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Upon our conversion to this product, we quickly learned a merger of Aplos and two other companies was underway. This has been a challenge for to exercise patience. We need simplicity and a nearly one-stop-shop. Some functions have caused manual input where we once had automation. Since we are now on what feels like the other side of their merger and product updates, we foresee this issue to simmer down and even out. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We recently came over to Aplos from Neon because we wanted better fund accounting software on top of CRM and email marketing. This has worked nicely for us. The team is quick to provide support. #### Cons Some functions have caused manual input where we once had automation and we have to lgo in and out of the merger products to get work done. #### Reasons for switching to Aplos We needed fund accounting and could not get Quickbooks to sync with Neon. Aplos provided a way out. --- ### Easy to Use Software for Non profits - Overall rating: 5/5 - Reviewer: Stephanie H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I really liked the software and the compatibility to link it with your bank account. This software actually does assist with mailing out info to donors and setting up recurring donations etc. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros I liked the ease of use and the fact that you could chat with representatives to assist with any questions. They also provided free webinars often to assist with fundraising tactics and other things. #### Cons Well if you utilize their promotions it is affordable but if not it can be a little costly for a starting non profit. --- ### Review of Aplos - Overall rating: 4/5 - Reviewer: Joshua V. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Overall positive experience. There’s no perfect system but Aplos suits our needs as an organization reasonably well. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Aplos has been great from an accounting standpoint and the customer support is very prompt. The reporting mechanisms are robust and constantly getting improved. #### Cons The CRM portion is pretty terrible which is why we got Keela. There are still some rough edges that need working on with the Keela/Aplos integrations to reduce redundancies. #### Reasons for switching to Aplos Our accountant was using Aplos for another job and it was going to make her life easier. --- ### Retired CPA and Treasurer for Greystone Foundation. - Overall rating: 5/5 - Reviewer: Fred D. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I was introduced to Aplos about eight years ago when I became my churches treasurer. Four years ago I relocated and was asked to take over the treasures position for a local foundation. The foundation was using a software which was not designed for the services it provided, so I brought in Aplos. It has worked very well for the foundation. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use Aplos for our foundations accounting and bookkeeping and it works very well for us. It is easy to navigate and provides all the accounting reporting we need. For the money you really cannot beat Aplos. #### Cons I cannot think of anything I do not like about Aplos. I have incorporated it to two organizations I am involved with. #### Reasons for choosing Aplos Best Value for the money. I had used Quickbooks, Sage and Aplos before and felt it was the best selection for the Foundation. --- ### You're on your Own...slow support response - Overall rating: 3/5 - Reviewer: Greg W. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered The first week after we signed up for the app they provided some learning sessions but after that customer service was very slow to respond and if you tried calling to get a quick question answered it took a couple of days before you actually got a response. Again this platform may be very very useful but our organization has not been able to find that out due to the lack of communication through customer service and slow response times. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The app takes some time to get set up and is a little confusing to navigate, but it appears to have in-depth features. Our organization sill, after 2 years, doesn't use all the features because we have not been able to understand everything and need guidance. #### Cons Customer service. Called the phone number and was on hold until it disconnected. Sent in communication via Chat feature that indicated someone would follow up via email and took 6 days to get a response. The person who followed up indicated that my phone apparently has spam blockers and was not able to connect via phone and never tried to reach out via the way the chat indicated (email) until 6 days later. How their customer service gets high ratings is beyond me. When we originally implemented the system we had the same long lag in response time and they indicated they've had unusually high call volumes...if that were the case a year ago and still the case today I would STRONGLY suggest hiring more support persons. #### Reasons for choosing Aplos We thought this would be a more thorough and all-inclusive option. --- ### Thankful for Aplos - Overall rating: 5/5 - Reviewer: Brittany G. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I'm glad we switched to Aplos! It's been great. My board likes the reports, I like the ease of use. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Makes nonprofit accounting easier and more intuitive for people new to accounting in general and nonprofits in particular. #### Cons The report names don't always match what my accountant asks me for so I have to do some digging to figure out what the equivalent report in Aplos is. #### Reasons for switching to Aplos Looking for something that was intended for nonprofits first. --- ### Great Product for Non Profits! - Overall rating: 5/5 - Reviewer: Dina R. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great. We love Aplos and it solved a lot of problems we were having before we finally found it! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros So easy and intuitive to use and they have free customer service so you can always get help. #### Cons No grant management system and no auction software. #### Reasons for switching to Aplos We hated NetSuite. For everything we love about Aplos, we felt the exact opposite about NetSuite. It was NOT meant for Nonprofits! --- ### It’s Worth It - Overall rating: 4/5 - Reviewer: Justice E. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Aplos excels at allowing us to transmit all our institutional transactions and create reports. We can manage multiple different accounts under one host account, filter by different funds, and access operations. The search functionality within registries is excellent, and I really appreciate being able to click on a transaction and open up multiple new tabs under the same registry. #### Cons Navigation between transactions could be significantly improved. When trying to move between different dates for the same registry, you have to go back to the main page instead of using arrows to navigate between them. Additionally, memos are difficult to access on the main page and require clicking into individual transactions to review them, which should be filterable from the main display. A split screen view option would also be a valuable feature for comparing multiple transactions side by side. --- ### Aplos is ok, but there are better CRMs - Overall rating: 3/5 - Reviewer: Paul L. - Verified reviewer: Yes - Industry: E-Learning - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Fair. We didn't use Aplos for much other than their donation vehicle because we were not certain we would keep them, and when we learned about other CRMs, we ended up switching to Neon One, primarily because their price model allowed unlimited contacts and email sends, but also because Neon One seemed more capable, better designed, and still intuitive/easy to learn. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Their staff assisting with questions were responsive and helpful. They did, however, in the 3-4 years we used Aplos, like many CRMs, I imagine, switch from live human chat support to AI chat support, and email human support. #### Cons The price model: they tiered pricing according to how many contacts you have, so your monthly cost went up the more contacts you added. Further, there were a lot of add-on costs for add-on services. --- ### An Easy Church Software - Overall rating: 5/5 - Reviewer: Terri J. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have had contacts with customer service. The ones I have been in contact with have always been helpful and accommodating. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is easy to use. It has a lot of features available for use, and the screen is not cluttered with a lot of unnecessary items. #### Cons While a lot of features are good for larger companies or churches, a lot of small churches may not use all of them. I wish they had smaller packages available for churches that does not need all of them. --- ### New to Fund Accounting - Overall rating: 4/5 - Reviewer: Debra S. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered I do not have another Fund Accounting Software to compare Aplos to, but I can't imagine that anyone could offer better Customer Service. They are very helpful, and help resolve issues. This would be a number one reason for using Aplos, not knowing if other companies provide the same level of Service...I can't say if they are the best, but they are very helpful. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I really like the Reconciliation process...it is simple to understand and works perfectly. I value the support that Aplos provides. I am new to Fund Accounting, with NO experience at all, but I have been with Aplos for over a year and they are always willing to take the time to help me figure out how to fix what I didn't understand and a good way to proceed. #### Cons I am unhappy that I cannot find a Vendor to do a new A/P Entry..instead have to scroll thru pages to find the one I'm looking for, a simple search would suffice. I also find reporting to be a bit confusing....it is not intuitive...it sometimes takes several steps (that are not obvious) to get the report I need. Additionally, I believe that the price per month should include a second user, for dual control purposes, for instance a second person to do Bank Reconciliations. #### Reasons for choosing Aplos Pricing and ease of use (at least the demo made it feel easy to use) #### Reasons for switching to Aplos I wanted a Fund Accounting Software AND a partner for Payroll. --- ### Floats to the top - Overall rating: 4/5 - Reviewer: Bart G. - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Aplos is doing the job for me. Some things are frustrating, but mostly, it's better than doing things by hand or by spreadsheet. Occasionally odd things happen. For instance, it's now January 17, and the home page is telling me that my YTD income is different from my monthly income. This can't be true in January. Similar things happen in some reports. The balance sheet will say that a fund has X dollars, but the report for that fund will say Y dollars. So there are some quirks to get around, but it's no worse than making a spreadsheet (or other software that knows nothing about fund accounting) behave. I like the reports Aplos generates. Especially at the end of the year, when everyone in our congregation wants a statement for their taxes. It's really just one button. If I were the boss of Aplos, the first thing I'd change is that I'd clean up the wasted screen real-estate. There's a button on the bottom right that has a bad habit of covering half the number I want to see, and pop-up "alerts" occasionally disrupt my work. And the box the pop-ups come from is also wasted screen area. Actually, this box keeps telling me I'm 85% set up. It's wrong. I'm as set up as I want to be. I can't see how to make the box go away, except to buy more product which I don't need. This amounts to a pop-up ad, and not the good kind. So this isn't a glowing review. But software nowadays is written so poorly, that bare competence floats to the top. Aplos is better than anything else I've used, but that's not saying a lot. If they raise the price again, I'm going back to spreadsheets. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Fairly clean interface. Most reports are close to what I want. #### Cons It's still buggy. Amounts that should match, don't always. The cost has tripled in the last 3 years. #### Vendor response Hi Bart, If the numbers are off by a few dollars, this may be due to rounding. If you¿d like, our Support Team would be happy to look into this to give you a more specific answer. Please feel free to reach out to our Support Team at support@aplos.com. For the Setup alert: You can click on the Go To Setup button and choose some of the options like, I don¿t want to set Starting Balances. Or, there are feature options that you can say ¿no¿ to, like Contributions. This should help clear that alert. Also, sorry that the bottom right icon is a bit pesky. We want you to be able to contact our Support Team if you ever have questions, so that¿s why it¿s there, but we realize that it can sometimes get in the way. That¿s a suggestion that we¿re happy to pass along to our development team. The Aplos Team Replied March 2017 --- ### A great idea with POOR Customer Support - Overall rating: 3/5 - Reviewer: Jennifer T. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered Frustrating #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros This system is filled with potential to bring community stakeholders together in a fundraising capacity. The integration between the donor database and the accounting GL is pretty good. For a low priced option, I would love to recommend this, but the customer support is horrible. #### Cons Lack of competent customer support. When you as the user know more than the person in "support", you end up spending alot of time training them before they will believe you that there is a problem. That is a huge waste of my time. They also have reports on line that are yielding incorrect data for our users, and they won't hide those reports pending resolution. In one word, arrogant - not helpful. #### Reasons for choosing Aplos Donor integration. --- ### APLOS Software for my Small (but growing) Church - Overall rating: 5/5 - Reviewer: Wendy A. - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The people at APLOS are great to work with. Easy to reach out to, quick to respond, They are really good at listening to my particular need and showing me how APLOS helps with it vs. just a generic response. Also, you can't beat the price. (I got a Black Friday 50% off special for a year). I looked at other options - some were too much for my need (both cost and complexity) and some could be made to work (Quickbooks for example) but were not really designed for a church. This is PERFECT for us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I purchased this software to help me take on a new role as treasurer of a small church. Am about 6 weeks into a "practice period" and will wipe out my practice data and start clean in January. It has (almost) everything I could want and some things I did not expect. The people database for church members, vendors, & prospects supports communication and there are robust accounting features (budgeting, bill pay, offerings, etc.). It has predesigned reports of all kinds that can be easily customized. You can import and export data. And it is really easy to use. Clearly designed for non-professionals like me - a volunteer doing a treasurer's job. Loved it from the first time I started playing with it during the free trial period. Also the resources (webinars, academy, one on one support) are great! Have watched several webinars, and chatted with people in customer support several times to get specific guidance/suggestions on my questions. #### Cons Have found only 2 things missing so far: 1) My pastor wants the ability to use the letter/email functions to communicate with members (uses the contact database) without seeing their donation records - and right now that "separation" isn't available. Also in recording donations, I would like to differentiate between cash and check because you need that info to make your bank deposit. APLOS doesn't provide for that. There's a workaround but not a great one. Customer Service made note of both of these needs for future releases. --- ### Perfect fit for Churches - Overall rating: 5/5 - Reviewer: Paul V. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Written for churches by individuals from church/nonprofit world. Training webinars and videos are excellent. Customer service is quickly responsive. Best I have used in 30 years #### Cons No obvious short comings. They are continuing to develop the product and partnering with other products integration #### Reasons for switching to Aplos Fund accounting --- ### Amazing Fund Accounting software for small to medium non-profits! - Overall rating: 5/5 - Reviewer: Terry W. - Product usage: Used unspecified for unspecified - Reviewed: March 2015 - Review source details: This review was submitted organically. No incentive was offered If you are busy with the stuff that your non-profit is about, and accounting for the organisation is a necessary dragon, then Aplos will be your knight in shining armor to slay it! Having implemented a number of other products for small organisations in the past (Quickbooks, Xero, Sage, MS Dynamics GP) I have to give the award for easiest, quickest & most readily accepted to Aplos. If you want to account for your Funds discretely (separate pots of income) then Aplos just works! Took about an hour to sign up and set up a sandbox (using the trial license) to represent the way my small organisation works - I uncovered a couple of desirable features for product development (see later) but within another 30 minutes I had reports and analysis that would do the job for us so much better than my grumpy accountant! - I showed the software to a user who, after a 5 minute demo, needed no more explanation and was able to enter transactions with multiple expense lines each separately analysed by fund. The user interface is clearly the 'killer' feature - it is so intuitive that I wonder why others didn't think of it (why didn't I think of it?). The transaction input process for most accounting products is the 'ugly baby' of the product - in Aplos it's the wonder child! Some caveats to bring this back to earth... a) The product is currently for the North American market - needs additional features to make it more readily accepted in UK/Europe: 1. Needs a parameterised currency symbol (we don't do dollars!) - but the easy export of reports allows replacement of currency symbol in Excel. 2. Online donations (a great feature!) require a US Bank Account 3. Needs Paypal integration 4. UK giving sites like justgiving.com are very common - integration needed b) Many grant funders want a full budget before grant - we then need to account against the budget elements (e.g. £500 for travel + £5000 for salary). Aplos currently doesn't budget by Fund element (just at Fund level) but the Income Report provides a full breakdown by expense for each Fund (so allowing manual comparison). The free support provided by Aplos is responsive and helpful and I am assured that most of these features are on future development plans. I'm just going to go ahead and sign up for the paid version - I need this software so that I can get on with the purpose of our Charity!! Terry Wilcox Project Director In2Out www.in2out.org.uk #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Aplos is designed to be user-friendly and easy to use - Overall rating: 4/5 - Reviewer: sanu k. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered Aplos is an excellent choice for nonprofits and other organizations that need to manage their finances and donations. Its fund accounting, donor management, online giving, reporting, and ease of use make it one of the best accounting software options for nonprofits. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Aplos has a robust fund accounting system that allows organizations to track their income and expenses by fund, program, or project. This feature is essential for nonprofits that need to report on how their funds are being used.it allows organizations to track their donors and donations, create donation forms, and generate reports on their fundraising activities. This feature makes it easy for nonprofits to manage their fundraising efforts and build relationships with their donors. #### Cons Limited mobile app: While Aplos has a mobile app for iOS and Android devices, the app is limited in terms of features and functionality. Some users may find that they need to use the desktop version of Aplos to access all of the features they need.Aplos can be more expensive than some other accounting software options, particularly for smaller organizations. --- ### [sensitive content hidden] was great with helping me to set up my website in Aplos! - Overall rating: 4/5 - Reviewer: Carmen H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered I have had a great experience building my website, but my fund accounting is all messed up (I think). I would like to have an Aplos manager call me and provide some help. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The customer service I received from [sensitive content hidden] on the website builder in March 2023. Prior to that, the customer service I have received is challenging since most of your customer service reps do not know much about accounting. #### Cons My difficulty in getting someone to help me with the accounting side of the software. Please call me at [sensitive content hidden] as I still need help with this. --- ### The Aplos Advantage - Overall rating: 4/5 - Reviewer: April D. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our church accounting is much more efficient with Aplos. It is easy to set up and use. I'm able to keep track of multiple accounts with ease. Two of us use the software almost daily and have never had any issues or hiccups. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love that this software is cloud based. All entries are automatically saved and easy to correct or delete. Because it is "in the cloud" I can access from anywhere. #### Cons Instead of using accounting terminology, they use simpler words or methods. It all makes sense, but I had to get used to words such as tags and purposes. #### Reasons for switching to Aplos Easier to use and great tech support. #### Vendor response Thank you, April, for the review! We are happy to hear that you like our product and our tech support. Replied August 2020 --- ### Pricey Product with Shallow Slate of Features - Overall rating: 1/5 - Reviewer: Richard F. - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered I hoped this would be a good solution for our needs, but it is a very expensive non-solution to even basic church management and accounting needs. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros It is online, and mostly attractively put together. The support is integrated into the interface. It is available through most any computer with a web browser. #### Cons It is not a robust accounting system. For example, there is no way to track a group of Memorial Funds within one overall Memorial Fund. They offered suggestions for work arounds to this, but the general response for this and most other questions I had was, "Unfortunately, we don't do that." They claimed on their marketing materials that you could track attendance at various worship services, but you manifestly cannot do that. The response when I called to find out how was some complicated group setup with needing every person to join the group through a conformation email (even though about half my church doesn't have or actively use email). Eventually the support person admitted that while their marketing did seem to indicate you could track attendance easily that, "Unfortunately we don't do that." There is some possible checkin system being developed, but that still would leave basic church membership functions non-existent. They are more expensive than other systems available that actually do these functions. --- ### Follow Up Review - Overall rating: 4/5 - Reviewer: Bev H. - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have used Aplos since December 2016, and their have been ongoing upgrades and improvements that enhance the operations of the system. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Improvements, enhancements and options available #### Cons too much additions too quickly without going back to current functions and reports and improving or modifying them. --- ### Best customer support ever! - Overall rating: 5/5 - Reviewer: Priscilla B. - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been very happy with Aplos Accounting and have used for over 4 years now. My favorite thing about Aplos is the customer support. The Aplos team is easy to reach by phone and have always been willing to help answer questions, give suggestions and solve problems no matter how much time it takes. It's nice to talk to a real person and not to have to email the question and wait for a reply back. Thank you Aplos team for your help over the last 4 years!!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and Tech support. #### Cons It's hard to think of something but a couple times I have wanted certain items on a report that I couldn't get. --- ### Aplos Review - Overall rating: 4/5 - Reviewer: joseph z. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. will give it a 7/10 for easy use and a not so expensive budget but the biggest proof the software is to be able to do most of the accounting jobs in one software and even a person with low accounting knowledge can easily decode the information on the software #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Functionality: 4/5 #### Pros -easy to use and setup -offers the project management and budget setup which is crucial for my office -its an all in one package that allows any organization to fulfill their accounting needs in one place #### Cons the lack of social media management and it does not integrate well with some of our fundraising softwarew --- ### Aplos is perfect for Non-Profits who want easy bookkeeping. - Overall rating: 5/5 - Reviewer: Denise S. - Product usage: Used unspecified for unspecified - Reviewed: August 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is affordable for every non-profit. It is very simple and basic to use, and they have great customer service. They saw a need for non-profits to have an easier way of doing their finances other than Quickbooks and met that need at a very affordable price, which is very important to non profits. Simplicity is important because often, the bookkeeper is a volunteer and does not have the experience required to use a cumbersome program like QuickBooks. I like that they allow you to use if free for a month first to try it out. We have never experienced a time when we could not get on the Aplos website. I am in an accountant's office, and I love the fact that I can go online anytime to check on my client's progress with their transactions at no cost to us! This is the sign of a non-greedy company who is here to meet a need. #### Cons The reports available are good and basic, but maybe a few more reports would be helpful, like a cash flow report. Also, since this is a cloud-based program (only available for use over the internet), this may be a downside for some. Simply save all your monthly reports and transactions easily by downloading them into an Excel spreadsheet, and you have all your information on your computer hard drive. ## More reviews [Next reviews](https://www.softwareadvice.com/nonprofit/aplos-profile/reviews/?page=2) --- Aplos Reviews, Pros and Cons - 2026 Software Advice