All Aplos Reviews

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Don

2 - 10 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed June 2021

Great for church finances and more

User Profile

Susan

Verified reviewer

Financial Services, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Great for our small Condo Association

They are incredibly responsive, and when we initially set up the Accounts, they spent the time with me to help set us up based on our needs.

PROS

Bank Integration is a huge benefit. As the Treasurer of a small condominium association (volunteer job), I only need to spend a couple of hours a month on our financials. Running reports for our condo meetings and taxes is a breeze.

CONS

Its not completely made for condo association accounting, but we've been able to retrofit our needs. Funds doesn't exactly translate to the accounts we track, as we really do have 3 separate bank accounts. This requires an extra step in our monthly recons, but its not awful.

Bud

Religious Institutions, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2022

Faith Baptist church use of Aplos

Cannot say enough about the excellent support (Especially from [SENSITIVE CONTENT]and his team) making the transition to Aplos in the middle of our year and the quick response during the process and afterwards.

PROS

Time savings, ease of use, great support available and easily understood. Wonderful training session and tools available at your fingertips.

CONS

Could use some more flexibility in tracking give and particularily break down of givers and amounts for real time reports.

Reason for choosing Aplos

By far easier to use, cost effective and produces multiple kinds of reports on demand

Reasons for switching to Aplos

Needed software that could be utilized in less time and able to produce needed reports on demand.

William

Religious Institutions, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed June 2020

Very Difficult and Complicated, With Poor Tech Support

Not good. I need help, and the support never provides help that works.

PROS

Had potential for non-profits vs QuickBooks

CONS

Bank integration does not work. I've used QuickBooks for non-profits, with integration that works fine. In Aplos, what shows up in Aplos doesn't match what the banks say. Tech support answers fairly quickly, however, they come up with all kinds of solutions that don't work. And different people will offer a different solution. None of them work. Then they drop it leaving me hanging. I may go back to QuickBooks which once you get a few words down (business terms vs non-profit) it is actually quite easy, and more dependable.

Reason for choosing Aplos

I believed the Aplos advertising, and the trial offer of a low price.

Reasons for switching to Aplos

I believed the Aplos advertising that their app is so much better. It isn't.

Vendor Response

Hi William! Thank you for your feedback, and I'm sorry to hear of the trouble you've had concerning bank integration. You also mentioned using QuickBooks instead, so if you don't mind I'll briefly speak to both. QuickBooks creates and maintains its own bank integration feature, whereas Aplos has a partnership with Plaid and Finicity, which are industry leaders in the space. Plaid and Finicity both connect with the financial institutions and pass the information back to Aplos. We have very little control over the information received. However, we do have a great relationship with both partners, and consistently work with them on improving the experience for our customers. As for using QuickBooks, this may be a better fit if you do not need Fund Accounting and donor management. Our Customer Success Director, Alex Acree, will be reaching out personally to help troubleshoot the bank integration issues you're seeing. If you have any other questions or feedback please let us know.

Replied June 2020

Dina

Non-Profit Organization Management, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Aplos is a great tool for Non Profits!

We are MUCH more efficient since we started using Aplos. It is so much easier to do every single function in the company now, and we can each look up information with no difficulty.

PROS

I enjoy the ease of use of Aplos more than anything.

CONS

No Auction site management system incorporated

Reason for choosing Aplos

Because of the incredible customer service, ease of use, and ability to customize to our needs.

Reasons for switching to Aplos

Because we were all losing valuable time trying to figure it out and there was no tech support available for a reasonable price.

Tracy

Religious Institutions, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Life Made Uncomplicated

When it comes to a business like APLOS it is all about service and they shine in this area. Wish more of our friends would give them a try and break the Quick Books strangle hold on them.

PROS

Fantastic Support and training available. Staff is quick to respond and worked with us to resolve any questions or issues. Easy to get started website maker that gave our site a professional appearance relatively easy and has substantial flexibility out of the box. Reporting is a big selling point...many reports and lots of filters that allow for detailed customization.

CONS

Not having a larger number of initial users allowed under the basic package.

Reason for choosing Aplos

Price, depth of functionality and real Fund Accounting mentality

Jennifer

Non-Profit Organization Management, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2021

Great Software Great Support

PROS

User friendly, provides fund accounting, integrated online giving, and customer service is great.

CONS

I would like to see some more report features

Reason for choosing Aplos

Aplos provided fund accounting

Reasons for switching to Aplos

Recommended by our Foursquare national office

Lisa

Religious Institutions, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

An excellent accounting program for Churches!

PROS

I have been using Quickbooks for our church for many years. It does not handle funds accounting or tracking of giving very well. I was so happy to have found Aplos! It is a true funds accounting program and tracks giving seamlessly! It is a robust program that I believe excels where Quickbooks falls behind. I highly recommend it!

CONS

No real cons so far. When members split their giving between multiple purposes, I'd like to be able to add them without having to add another row.

Reason for choosing Aplos

Aplos is a much more robust funds accounting program than Churchtrac.

Reasons for switching to Aplos

Quickbooks is not a true funds accounting program

Julie

Non-Profit Organization Management, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2022

Great Experience

We have a positive experience with Aplos

PROS

The Aplos software has served us well the 10 months we have been using it. It allows us to use the fund accounting process for our church. It is user friendly, customer service has been quick to answer our questions, and reporting options are easy to read/understand. Aplos offers training which proves to be helpful.

CONS

We are still within our learning curve for the Aplos software.

Reasons for switching to Aplos

The old software was cumbersome, did not use fund accounting, and did not produce helpful reports that were easy for our board to read.

Leia

Non-Profit Organization Management, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2021

Working with Vince

Please see the PROS comment. [SENSITIVE CONTENT HIDDEN] WAS THE BOMB!

PROS

The software is pretty easy to use for the most part. But what made it even better was the fact that [SENSITIVE CONTENT HIDDEN] literally helped assist me with some features in my books I wasn't sure of. I was so confused, and he was SO PATIENT! I love being connected to great customer service and overall great people!

CONS

I hate that I have reconnect my bank account on a monthly basis

Reasons for switching to Aplos

Quickbooks has terrible customer service and was not intuitive!

Cheryl

Religious Institutions, 2-10 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed April 2023

Overpriced and Too Complicate for Small Organizations

If you don't need any help, this program can be great. But as soon as something does not work for you, forget it. Their support staff is friendly but ineffective.

PROS

Integration with PayPal was really nice, also the capacity to create and send emails to donors.

CONS

PRICING: Force to pay for features we never use. And their new pricing schedule (july 2022) DOUBLED our subscription price without adding a single new feature. SUPPORT: Nobody helped us understand and make good choices regarding their new pricing schedule. They just don't care or respond to our needs.

Reasons for switching to Aplos

Better online integration. Note that this service used to be free but now costs extra!

Kassie

Religious Institutions, 51-200 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

So easy to install and use!

We previously had a vendor that did all of our financial services including payroll, general ledger, bill pay and reporting. It was very expensive and the delay in being able to get the reporting was a big problem. We were able to switch to Aplos and take over all of that very easily. It is actually less labor doing it ourselves on Aplos than it was to supply all the data to our previous vendor that was doing it for us. Love this software!

PROS

The software is extremely intuitive. Tutorials are VERY good. Online support is very good. When all of that didn't answer my questions, I was thrilled to find that I can call and get the answer from very knowledgeable associates without having to wait on hold for more than a minute or two. The set up was very easy. Changes are very easy to make. The reporting is very flexible and easy to use.

CONS

I have only a couple of minor annoyances. There is a bug with the date range functionality on reporting when putting in a custom date that causes you to have to do it twice before it works properly. The other minor thing is that you can't customize reports over and above the filter and layout options that are offered. But, that is minor because the report flexibility is still very good.

Reason for choosing Aplos

Quickbooks didn't have the fund accounting options we needed and Sage was WAY more expensive. Aplos gave us everything we needed at a very reasonable price.

Paul

Accounting, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Perfect fit for Churches

PROS

Written for churches by individuals from church/nonprofit world. Training webinars and videos are excellent. Customer service is quickly responsive. Best I have used in 30 years

CONS

No obvious short comings. They are continuing to develop the product and partnering with other products integration

Reasons for switching to Aplos

Fund accounting

Brandon

Religious Institutions, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2017

Perfect Solution For A Church Plant

Starting a new church comes with a lot of tasks for a small group of people that are typically spread out between many in larger churches. We didn't have anyone with professional accounting experience, and we didn't need anything complicated to start out. Aplos was the perfect solution! They offered us a discount as a church plant, and got us moving in the right direction. Now four years into the process, Aplos has grown with us. We have been able to easily add others to the account management, add new funds and new features as we have grown, and the customer service has been quick and helpful whenever we have needed it. Some things I like best: *easy to use *the "dashboard" gives a quick read on finances at a glance *fund-based accounting makes it easy to track various donations *customer service is excellent *cloud-based design makes access easy from anywhere Things I would like to see improved: *I would love to be able to integrate payroll with Aplos *Report can be customized, but not always as much as we would like Overall, this is an excellent product for the value and I would recommend it to anyone starting out.

PROS

Ease of use Fund-based accounting Cloud-based design Scalable Excellent customer support

CONS

Wish it included payroll integration Would like to be able to customize reports more

Michelle

Religious Institutions, 2-10 employees

Used weekly for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

The Best Software purchase we ever made and the Only company we will ever use

I have enhanced my knowledge by taking the free classes and learned Fund Accounting

PROS

Where can I start.... this software is designed for little experience in Fund Accounting or experienced people. We are a small organization and we have Benefitted Greatly. Covid has impacted the churches and Text to Give has helped us because Aplos stays on the cutting Edge with their software. I have enjoyed the classes that are Free with the software. I have also called their outstanding customer service and been helped with every issue. If you are looking at this as another expense..... you are Wrong this will be the BEST purchase you have made. I like being organized with Ministry financials and you can print off reports quickly for meetings.

CONS

I have nothing to say about this software but it is excellent

Reason for choosing Aplos

This was designed with churches and non profits in mind

April

Religious Institutions, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2020

The Aplos Advantage

Our church accounting is much more efficient with Aplos. It is easy to set up and use. I'm able to keep track of multiple accounts with ease. Two of us use the software almost daily and have never had any issues or hiccups.

PROS

I love that this software is cloud based. All entries are automatically saved and easy to correct or delete. Because it is "in the cloud" I can access from anywhere.

CONS

Instead of using accounting terminology, they use simpler words or methods. It all makes sense, but I had to get used to words such as tags and purposes.

Reasons for switching to Aplos

Easier to use and great tech support.

Vendor Response

Thank you, April, for the review! We are happy to hear that you like our product and our tech support.

Replied August 2020

Vickey

2-10 employees

Used daily for more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

Aplos is Great for Churches and NonProfits

Even with the bank integration issues with some of my clients and the lack of apps that connect, I still highly recommend this awesome accounting and donation tracking software!

PROS

I love the simplicity of using Apolos. It is a great choice for non-accountants! I love the "tags" for tracking fundraisers, programs, projects, etc.

CONS

Not very applications integrate with it such as Hubdoc and Bill.com that I use with my bookkeeping clients. I also have some issues with the bank integration.

Billy

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed May 2012

Great Church Financial Software

After looking at several other church financial software products, we decided on Aplos Software and are very satisfied with the product. It meets all of our needs.

PROS

Aplos software is simple to use and the fund accounts can be easily customized and updated to fit your churches budget categories. Great for volunteer church treasurers. You don't have to be an accountant to use this software. After populating the people management tool and the account set up, all you have to do is enter contributions and maintain the check registry. All of the calculations are performed for you and the reports are built by the software. The reports in the report tool can be downloaded into excel or pdf and used to build monthly treasurer's reports or other budget statements. At the end of the year simply download the contribution statements report, hit print, and you are done. The cost is very affordable compared to other products. The customer service and technical support are outstanding.

CONS

We have had some compatability issues with Internet Explorer 9 in regard to downloading reports. However, the technical support folks at Aplos were quick to respond with a fix. We are a small church so I'm not sure if it would meet all the needs of a larger church. Aplos is expanding their capabilities.

Jim

2-10 employees

Used daily for less than 12 months

OVERALL RATING: