Aplos vs ShelbyNext Membership
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.4 / 5
3.8 / 5
Value for Money
4.4 / 5
3.9 / 5
Customer Support
4.6 / 5
3.8 / 5
Functionality
4.2 / 5
3.6 / 5
Last Review Written
December 4, 2023
March 25, 2024
Pros/Cons
Pros
- The cost is very affordable compared to other products. The customer service and technical support are outstanding.
- I enjoyed the fact that it was user friendly. I enjoyed the affordable monthly fees based of organization size.
- Especially pricing and quality, also the vendor's after service is very nice so I think we are very satisfied with this product.
Cons
- I struggled to get a functional income statement by fund. Also, tracking purposes for audits, it didn't really track unrestricted, temp restricted, or perm restricted very well.
- I hate that I have reconnect my bank account on a monthly basis.
- I also find reporting to be a bit confusing. It is not intuitive...it sometimes takes several steps (that are not obvious) to get the report I need.
Pros
- I love that you can access the software via the internet at anytime instead of having to be on the church's network. The phone app is awesome and we truly love it as a staff.
- My overall experience has been great. It is so much better than the previous iteration, much more user friendly and visually appealing.
- I think that Shelby Next has helped to solve people from "falling through the cracks. I am thankful for any tool that helps us reach our community more effectively.
Cons
- Having to "show all" or next page is also a problem. Starting all over when you are checking attendance is a problem.
- We've had several instances where when problems arose, customer service reps were just as perplexed with the issue.
- The software can be difficult to navigate and can suffer from performance issues depending on the ammount of users logged in at a time.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
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Advisor Recommendations
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26 Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
