--- title: "Award Force Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Award Force. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Award Force is a good fit for you!" source_url: "https://www.softwareadvice.com/nonprofit/award-force-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Assessment Software](https://www.softwareadvice.com/hr/assessment-comparison/) / [Award Force](https://www.softwareadvice.com/contest/award-force-profile/) / Award Force Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/contest/award-force-profile/) Reviews [Alternatives](https://www.softwareadvice.com/contest/award-force-profile/alternatives/) # Award Force User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 193 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.9/5 - Value for money: 4.6/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 157 reviews (81%) - 4 stars: 34 reviews (18%) - 3 stars: 2 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - NDS uses it for 3 Awards programs and it is extremely user friendly, as well as being highly accessible for people who require alt text, screen readers, etc. - The fact that staff are located around the world allows you to get help outside of the 8:00 to 5:00 workday. - Our judges find it easy to navigate and assess entries, making scoring and feedback seamless. ### Most mentioned cons - Its not very intuitive as there are tabs that I don't know about that I need to click on to get to the next stage. - There can be some bugs to the system that prevent from making progress when setting up things. - It is a little tricky to learn. ## Award Force customer reviews Showing reviews 1-25 of 193 (page 1). ### Great program! - Overall rating: 5/5 - Reviewer: Roshae R. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I couldn't recommend AwardsForce more highly for their platform. NDS uses it for 3 Awards programs and it is extremely user friendly, as well as being highly accessible for people who require alt text, screen readers, etc. #### Cons Pricing is a bit high for the Pro tier however we've been able to manage with the Growth plan. #### Reasons for choosing Award Force I can't remember which other products we considered, however AwardsForce came up as the best product for ease of use and accessibility. --- ### Love Award Force, Especially Customer Service - Overall rating: 5/5 - Reviewer: Loretta D. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Award Force has been great. We have been using it for 4 years now and find that it can be tailored to meet our needs. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer Service is outstanding. Whenever we have an issue, the staff replies quickly and helps solve our problem. The fact that staff are located around the world allows you to get help outside of the 8:00 to 5:00 workday. #### Cons Award Force appeared complex when we first began using the platform several years ago. Over time, it has become much easier, and we spend less time seeking help. #### Reasons for switching to Award Force I don't know, except that it was the previous platform. --- ### Awards tool for my awards program - Overall rating: 3/5 - Reviewer: Betty L. - Verified reviewer: Yes - Industry: Computer Software - Company size: 10000+ employees - Product usage: Used other for less than 12 months - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered Overall experience is good with the tool. easy to set up and reviewing and run the nomination report. but the bug issue is keep happening all the time. this make me not very happy with this tool. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The structure, the analysis report, export the data I received. allow the attachment for people submission #### Cons there are some bugs happened in last couple of days when I open my nomination process to large audience. #### Vendor response Hi Betty, sorry for your troubles. From the support email we last exchanged, it seems the problem happened because of a setting issue. Your colleague Carl later switched it on and everything worked as expected. If there's anything else you would like to report, please let us know asap! Replied April 2019 --- ### Great service and outstandingly good help desk - Overall rating: 4/5 - Reviewer: Steve A. - Verified reviewer: Yes - Industry: Media Production - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered I really enjoy using Award Force and am so grateful to the team for their support.. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros A versatile, highly functional system, and . Outstandingly good help and coaching from real people at the other end who are knowledgable enough to answer all questions and check if things are ok in my configurations. #### Cons Expensive, but worth it for the functionality. #### Reasons for choosing Award Force Australian. Recommended from a contact. Tested and compared various and decided on this one --- ### Great support, intuitive, submitters and judges love it! - Overall rating: 5/5 - Reviewer: Valerie D. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered This company really gets the importance of support. When onboarding, it's easy to get overwhelmed, worried, stressed, and panicked. We did not experience any of that when onboarding with AF. Our rep was with us the entire way. Our millions of questions (and sometimes duplicate questions a week later) were happily answered, she listened and used our particular nomenclatures when responding. I also love the "sanity check" that is offered when a new program is added. Having someone review our program before we go live is invaluable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that is is easy for our members and judges to use. That ease of use helps with them participating in the awards program in subsequent years. #### Cons Nothing major comes to mind, but I have a couple of minor dislikes. I wish there was better sorting capabilities on the screen views. Not all columns can be sorted. Also, some times our I need to provide reports to our board that the system doesn't provide. Luckily I can download everything into excel and create my own "ad hoc reports when needed. #### Reasons for choosing Award Force Award Force is very intuitive and user friendly. It offered better scoring options, and methods for creating judging teams. Also, during our due diligence, we spoke with other AF users about their feedback from submitters and judges, and all raved about the feedback. We are now one of those ravers as well. Our members and judges love AF! So do we. #### Reasons for switching to Award Force Their product was buggy and difficult to use. The final straw was they raised our pricing more than 300% in one year (with no change in subscription offereings.) #### Vendor response Thank you Valerie for such a positive review! It's been awhile, but we just wanted to say we've made some big updates around sorting and reporting capabilities. Get in touch with support to learn more! Replied May 2025 --- ### Award Force Rocks it out of the Park - Overall rating: 5/5 - Reviewer: Suzanne R. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Their customer service is exceptional, if we experience issue or just have a question the Award Force team always responds quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to use and retrieve your data at all times. We get over 19,000 submission in a year and Award Force allow us to manage submission with ease. #### Cons I really have nothing bad to say. I have not experienced a time when I have been disappointed or unable to get the answers I need. --- ### System manager - Overall rating: 5/5 - Reviewer: Seiho B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered As a system manager, I am involved in the entry, judging and communication process.with entry, Judge and communication process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Extensive features to not only meet diverse needs and also learn Award program best practice. Excellent support, too. #### Cons As an overseas customer, some translations need to be improved. Help instruction videos are in English only --- ### The best support team ever - Overall rating: 5/5 - Reviewer: Sarah H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered The support team at AF are THE BEST. I've used this platform for 4 years and always manage to forget how to do things year on year - they're always there to help out, jump on a zoom. The videos and help links are super useful #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros A very intuitive platform, once you have the overall layout of your awards program clearly planned out #### Cons Can feel clunky to get started and takes a while to get used to. Can be tricky to copy and align from old seasons to new, if you make any changes to categories/score sets --- ### Robust system for yearly awards - Overall rating: 5/5 - Reviewer: Haley R. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Keeping award nominees, judges, and information organized. The fields make for easy sorting and filing. And repeating yearly nominations is so easy. #### Cons There is a lot of information to sort through to make the award process flow smoothly for all users, but there are help videos at the top of each page to assist with specific tasks. --- ### Amazing Help Desk help - Overall rating: 4/5 - Reviewer: Amanda L. - Verified reviewer: Yes - Industry: Events Services - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Frustrated but amazing support for it. [sensitive content hidden] from Manila was exceptional, helpful and patient as well as being really knowledgeable about it. Shaved hours off my time by just being able to help with a zoom. So grateful #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Logical and has lots of features which would be good to know about in the future #### Cons Its not very intuitive as there are tabs that I don't know about that I need to click on to get to the next stage. #### Vendor response Hi Amanda! Thanks so much for your kind review and words about our lovely support team. We're here to help any time! Replied May 2025 --- ### Fantastic so far! - Overall rating: 5/5 - Reviewer: Lisa S. - Verified reviewer: Yes - Industry: Government Administration - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered I am pretty new to it (4 days in!) and so far I love it. It seems user friendly, and the Help and Support team are FANTASTIC. They are professional and responsive, and also friendly and fun. They also explain things really clearly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The How To videos are excellent. They are clear, and not too long or complicated. #### Cons Maybe that the content blocks, when altered, they change across all seasons. I haven't actually used this function yet, but I am thinking it would be good if the changes were only to current season, so that we can go back and check historical data for comparison. #### Vendor response Thanks so much for your kind review, Lisa! We're so glad you've found our support team helpful, and the how-to videos! If you need further help on seasons, check out this article: https://support.awardforce.com/hc/en-us/articles/217063066-Ultimate-guide-to-seasons Thanks! - Lindsay Replied May 2025 --- ### Scholarship Applications - Overall rating: 5/5 - Reviewer: Scott N. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Fantastic! I use it for our scholarship applications. 1400 applications went very smoothly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its a very robust an easy-to-use platform. #### Cons It takes some focus to get it all set up. But it's well worth it. --- ### Value for Money - Award Force : Awards competition Management System. - Overall rating: 5/5 - Reviewer: Sujathan N. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Over all experience If I say, the security measures and data protection features of Award Force are the best I found.. Emphasize how it safeguards sensitive information and ensures the integrity of the awards process., which is in fact very high in quality and confidentiality kept tight. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros While introducing I begin your review with a brief introduction to Award Force, mentioning its purpose and significance in awards management. You can also include any context about how you came across the software. Discuss the user-friendliness of the software. Mention if the interface is intuitive and if it's easy for both administrators and applicants to navigate.: Absolutely it is intuitive and easy to navigate. Features and Functionality:Detail the key features of Award Force that you found valuable. This could include aspects like customizable application forms, scoring systems, reporting capabilities, or any unique features that set it apart. All are very good and excellent I found. #### Cons There are certain things of course to be improved. Like reporting part, I could not find any easy way to get the scoring sheet and scores together to be converted to a pdf format. #### Reasons for choosing Award Force We have evaluated whether Award Force offers good value for the price, whether it's cost-effective compared to other awards management software we have explored and did research. Found this is the only suitable software. But there are other software available in the market, but one way or other some part of its features or functionality were not matching to our requirement. Hence we concluded with this as suitable. --- ### Award Force is incredible- easy to use and very easy to customize for our Award program requirements - Overall rating: 5/5 - Reviewer: Gil B. - Industry: Performing Arts - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2018 - Review source details: This review was submitted organically. No incentive was offered -Ease of use -Highly accessible with information that is always available - whether on a desktop, lapto, tablet or mobile device -Eliminates virtually all manual paper work that our previous system required - Easy to contact all users or subsets of users via email using the Broadcast Message feature, which was something that previously we had to do using email and determining who we needed to contact #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Award Force management and support teams were incredibly helpful during our entire selection process, set up phase and implementation. There was always someone available for answers, no matter that we are located in the US and their main office is in Australia. From our initial conversations as far as what was on our "must have" list and our "nice to have" list of features, AF was able to make a few small customizations to their program to give us 100% of the items on our "must have" list and 95% on our "nice to have" list of items. They appear to constantly have the customer as their #1 focus and even after we launched came back to us with an idea to use something in their existing platform in order to offer us a small work around to give us something that was on our "nice to have list" that would help our judging community. We've had nothing but positive reviews from our client base - from our entrants, to our judges and even our accountant who compiles the entrant scores. The system is incredibly secure, with various different user profiles that only gives them the access they require. Award Force even created two new user roles specifically for us based on our award program requirements and what our users needed to have access to in the system. I can't praise our implementation manager and the entire AF support team more as they were always available and never made it seem like even my dumbest question wasn't something they took seriously. #### Cons There is very little that I don't like about Award Force. But if I had to pick one: since the system is used by multiple award program clients around the world there are a few small areas that don't quite give us exactly what we need and that weren't able to be changed for us. However, these are just a few small items and through conversations with our AF implementation manager we devised ways to get what we needed through small work arounds that didn't add any more time or effort to what we had done previously for these items. So in the end, even though there were a few small "cons" in AF, the amount of time that we save using Award Force verses what we used before, along with the amount of information that is now available to us where it wasn't before, far outweigh the small amount of cons in the system. --- ### Award Force has been a life saver - Overall rating: 5/5 - Reviewer: Kerry B. - Verified reviewer: Yes - Industry: Media Production - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered Despite a few glitches here and there, Award Force truly has been a lifesaver for me and my organization -- it has streamlined the award process so much for us, which makes life easier for our users/nominators, and also frees up my time to do other important work, including giving feedback on submissions to increase the overall quality we're seeing. Keep up the great work! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I run an awards program that gets more than 4,000 entries a year, and before we found Award Force we were allowing people to submit by just sending us a PDF. It was a huge effort to collect them all, a waste of paper to make a "packet" for judges to read, and a colossal pain to notify the winners and losers using a mail merge. Award Force is like a godsend in that regard -- it allows me to keep all the entries in one place, have the judges evaluate them right with in the system, and then I can notify winners and losers right from the system as well. The software allows me to program my questionnaire so submissions are automatically separated into the appropriate category, easily assign judges, and help users from the back end. #### Cons The software can have a steep learning curve for new users (I onboard new judges all the time as we hire new people and it can be confusing at first). I wish some of the language was more intuitive. The system also sometimes can run slowly if I have a lot of tasks running at once on a big set of entries. And I think this is a problem on the end of my users (they work in places with very strong spam filters), but sometimes the notifications I send don't arrive where they're supposed to. I suspect they're getting caught in quarantine, but it causes some extra work for me on the back end having to look up individual submissions. --- ### Global Support is Worth It! - Overall rating: 5/5 - Reviewer: Laura T. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered Very positive experience from top to bottom. Pleased we made the transition! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We enjoy that the support team is global and that means quick responses on the wide variety of questions that we have on a rolling basis. We've never had a question go unanswered or unsolved. The platform is easy to use and customize for anyone seeking an events management platform. #### Cons There are times where it would be nice to have a dedicated support person vs. a wider team, but it hasn't interrupted or kept us from developing the platform. It's just another way of working. The main events admin says that she would have liked to speak to someone vs. emailing. I suppose that goes along with the challenges of a global team. Email is easiest, but sometimes conversations can solve things in a different way. #### Reasons for choosing Award Force Cost was on par with Open Water at the time, global reach of team (we were expanding globally), and customization of the platform. Also, we had a really great sales experience with a person located in the UK - so she was the front line to the organization and an important determining factor in us making the switch. Your frontline sales/BD folks are really critical. #### Reasons for switching to Award Force We reached the limits of their platform after two years, our main product developer left the company and we thought it was a good time to explore another option. --- ### New to Award Force but liking it - Overall rating: 5/5 - Reviewer: Janet G. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered I have had some really anxious moments trying to set up the awards I am working with. Being able to call for urgent help outside of our organisation, for complex issues is an enormous benefit. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have access to an extraordinary expert user when we run into trouble. Having a trusted consultant like Cil, means that I can work on a new platform confident that I have her to turn to when I hit difficulties that I can't trouble shoot myself. #### Cons It is a complex program for a new user. I am only two weeks into working with it and trying to run multiple awards. It is a little tricky to learn. I do not necessarily find it intuitive but the more I work with it the more it makes sense to me. #### Vendor response Dear Janet, thank you for the kind review, and welcome to Award Force! We're delighted you've trusted us for your awards program, and we're happy to hear Cil and our client success team has been helpful. We're always here for you, any time! Kind regards, Lindsay Replied March 2024 --- ### Review - Rina Park - Overall rating: 5/5 - Reviewer: Rina P. - Verified reviewer: Yes - Industry: Publishing - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered It's been really good overall, especially because the support team has been super helpful and friendly. Award Force allows us to execute all the awards we have, in the complexity that we want (we can customise the settings to match each award). It's also straight forward and easy for the jurors to use and judge the entries, which is a big plus point. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The product is versatile and the support team is TOP! Whenever I had a question (simple one or complex), the support team got back really fast and was very helpful and friendly. It's also great that we can request for short Zoom call to solve the problems. I find it very helpful and efficient, than to send numerous emails back and force. #### Cons It takes some time to learn the system. There are so many features (which is good), but it also makes it harder to learn the functions. Now that I'm used to using the system, it's not a problem, but in the beginning the interface was a little confusing (e.g. you are able to access the judging from the judging menu and also settings > judging, only "one" form editor for all awards) --- ### A dream to use - Overall rating: 5/5 - Reviewer: Robert M. - Industry: Publishing - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2017 - Review source details: This review was submitted organically. No incentive was offered See my review #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything. Award Force is by far the best awards and judging platform I have used. Once you understand it and how the modules integrate with each other, it is ridiculously smooth and easy to use. Only the other day, I set up my next season. The longest part was inputting the name. Adding entries is quick and smooth. Modifying or cloning takes seconds. The judging platform is very comprehensive and the platform as a whole is designed with the end user in mind. It will be two years since we signed up to Award Force in January and we have no intention of changing. It has made my job easier and freed my time up to grow my role and support my team elsewhere. Moreover, our entrants and judges regularly compliment us on choosing Award Force. It's a great system. Thoroughly recommended. I could go on but no need to. It's that good...... The support is wonderful and everybody at Award Force is knowledgable, responsive, professional, very timely, and friendly. A pleasure to work with... #### Cons Can't think of anything....the only two tiny little things: 1. The PDF headers can be a bit overwhelming (it would be nice if we could resize them) 2. Could do with extending the broadcast facility a bit so that you can filter who you send messages to more But I stress these are tiny little issues that do not actually affect my work --- ### Award Force Customer Service is top-notch - Overall rating: 5/5 - Reviewer: Jana C. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I run multiple competitions for schools around the world. This system is relatively easy to us for a builder and for the manager. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The representatives are available 24/7 all over the world to solve problems and propose solutions. #### Cons The emails from AF often go to someone's SPAM folders and we have to keep tracking them down. --- ### A Little Tricky But Excellent and Fast Support - Overall rating: 4/5 - Reviewer: michelle m. - Verified reviewer: Yes - Industry: Retail - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I'm glad we have one awards season under our belts because it will be so much better next year with the platform up and running. Overall, I would use it again. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros For the price, my chapter was able to purchase, set up and administer a decent awards program. It is highly customizable down to the most minute feature. It looks and feels professional and well thought out. This same platform is used throughout the US so many judges/entrants have already interfaced with it. #### Cons Because it is so customizable, it is like a maze. At times I felt like there was so much to know that there was no way I'd ever learn the platform. Luckily, customer service was ALWAYS there. When I say always, I mean morning, evening, night -- even though they were a half a world away. Super helpful, friendly, patient folks. My needs were plenty and they were always there for me. Can't say enough about them. Honestly, most of the reason I needed help was that I was busy with a new job and didn't have the time to devote to teaching myself how to use the program. #### Reasons for choosing Award Force It is ubiquitous in our communications arena for awards. It was important to us to have a platform everyone was familiar with. AND it meant a lot to us that there was an affordable option, the lowest cost platform, for our small chapter. #### Vendor response Thank you so much, Michelle! Our support team is doing (virtual) high-fives after reading your review :) Replied August 2019 --- ### It has been a great encounter using Awards Force. The system is very user-friendly, and the team is - Overall rating: 4/5 - Reviewer: charles t. - Industry: Retail - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: October 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. great software #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros My team used Award Force for an awards program, and it was great. I found the Award Force site easy to operate once you are guided how and the support partners set up time for as many orientation sessions as I required and were timely in replying to any issues. Ease of use The ability to personalize site with our branding Prompt and professional support #### Cons I do find it frustrating that specific features are not present in the software. Like not having a report of notifications, being able to copy anyone into notifications, to contact collaborators in an application, not being able to use the fields in all areas of the application. The review flow is quite challenging to set up and impossible to visualize quickly, it would be nice to have a way of merely imagining which applications are where Also setting up judging is a bit tricky too, and it is hard to see if it has been set up accurately. I would also like to get a general update on what you have designed regarding feature updates. I have also previously sent some feature ideas to the support team. It would be nice to see some of these administered. #### Vendor response Thanks so much for the feedback Charles. Rest assured that we keep track of all feature requests and feedback and incorporate that into our plans. For interest, we do 5-10 deployments per week with improvements and new features - there's always lots coming through and we're about to start a regular news feed on those - coming your way soon! Please always feel free to speak with our team about any uncertainties or needs - they'll be only too happy to help. Replied October 2017 --- ### Pretty seamless and uneventful so far which is great! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used other for less than 2 years - Reviewed: December 2017 - Review source details: This review was submitted organically. No incentive was offered Complete digital submission of our applications, eliminating paperwork and manual copying and mailing of documents. Committee members are able to evaluate apps from their computers and ipads. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ability to customize where needed, the availability of options and the design, look and feel of the site is a lot more modern from the front end user perspective than others we have used. #### Cons Would love if there was the option to edit application within the site to make them anonymous. Our users enter information within their applications that sometimes require us to have to manually block out information - for example, school transcripts with photos and address information. It is more of a function of our application requirements but for us it has been something that is never easy to do. --- ### Extremely impressive - Overall rating: 5/5 - Reviewer: Caitlin B. - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2016 - Review source details: This review was submitted organically. No incentive was offered Our organisation hosts an extremely complex hierarchical awards program with multiple chapters, categories, price points, sets of criteria, juries and numerous staff across Australia. I have been extremely impressed by the functionality and flexibility of the Award Force platform, not to mention the high level of customer service and willingness to provide solutions. My consultant has been very responsive and always willing to help with our program. I could not be happier with the level of service we have received to date, and am excited to launch our program via this new system over the next six months. During our pilot program I received only positive feedback from the entrants, judges and administrators using the platform. It is extremely easy to use, and looks professional to external viewers. I am relieved to have a lot of control over the configuration of the system for our needs, and it means that I can be the main support for the team working on delivering the program. The team at Award Force are extremely capable, responsive and willing to help. The user experience of the system is second-to-none. The system gives our awards program a professional look. I am excited to use the platform and cannot recommend Award Force highly enough. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Flexible for different needs, easy to use, professional look and feel. #### Cons Not being able to run multiple programs at the same time - we would love to use it for our other Prize programs! #### Vendor response We're so glad we can support the complexity of your needs right out of the box Caitlin. Thanks for the wonderful review :D We do of course have a solution for running multiple separate prize programs, it involves multi-account subscription fees is all - but has some very handy multi-account functionality! Replied October 2016 --- ### Award Force makes it easy to create online application forms and judge the submissions. - Overall rating: 5/5 - Reviewer: Elizabeth H. - Product usage: Used daily for less than 2 years - Reviewed: January 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The Award Force team provides basic training and awesome support that enables anyone to configure their product. The product is very flexible. We are able to create and manage application forms and judging for four separate grant funding streams, with different deadlines. It's accessible to applicants and judges anywhere, anytime, on any device. #### Cons Our organization must comply with privacy laws for the protection of personal information. The storage of data on servers outside the country could be an issue. #### Vendor response Thanks for your lovely review Elizabeth. For information... Data protection has always been a major focus for us¿ we are currently finalising compliance with the General Data Protection Regulation (GDPR), the most stringent requirements globally for data protection. Our practices mean you are already in very good stead in Canada¿ the work we are currently doing will put you in an even better place! Details will be sent to all clients in the near future. Replied January 2018 ## More reviews [Next reviews](https://www.softwareadvice.com/contest/award-force-profile/reviews/?page=2) --- Award Force Reviews, Pros and Cons - 2026 Software Advice