Award Force vs MemberPlanet

RATING:

4.8

(179)

Award Force has 179 reviews and a rating of 4.8 / 5 stars vs MemberPlanet which has 261 reviews and a rating of 4.71 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (179)
4.7 (261)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 5, 2024
February 28, 2024
Pros/Cons
  • Pros

  • They were timely in returning my calls and emails, and were extremely helpful in helping me customise the product for my organisational needs.
  • It was friendly, fast and effective. They considered my needs completely.
  • Cons

  • From time to time we do pick up on small errors or system glitches that interfere with live judging sessions - this tends to be related to 'system maintenance.
  • I hate that you can't search an entry by the user's name.
Read all user reviews
  • Pros

  • What I like best is the ease of use of the Memberplanet application. Memberplanet is extremely user friendly.
  • Customer service is friendly, helpful, fast and responsive. The reporting features are excellent which makes the reconciliation process so much easier from a accounting prospective.
  • Cons

  • Inability to manage members by bulk. Absolutely terrible tech support or responsiveness to customer needs.
  • Reporting features can be delayed making accounting reconciliation a nightmare. Also, this database does not let you include someone without an email.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2018

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos