About BasicFunder

BasicFunder is an on-premise fundraising and donor management solution that offers campaign management, event management, email marketing and reporting functionalities within a suite.

BasicFunder allows users to create donor profiles using customizable fields. It also enables users to manage event registrations, tickets sales and payments. The solution allows users to prepare reports on event data such as attendance, registrations and funding received.

BasicFunder allows users to send emails to predefined groups of contacts. The product also offers direct mail, which allows users to design letters using templates and contact groups. Users can print these and mail them out.

BasicFunder features integration with QuickBooks Desktop and Sage 50, w...


Read More

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

33 Reviews of BasicFunder

Average User Ratings

Overall

4.61 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(20)

20

4 stars

(13)

13

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 33 results

April 2018

Anonymous

Verified Reviewer

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

April 2018

An amazing software for nonprofits that allows you to manage events while

Pros

Basic Funder is a great software for events needing registration as well as ticket sales. Not only does it offer these great features but it collects information and gives you data for the funds you have made.

Cons

I didn't find anything I disliked about basic funder! I would recommend to anyone in the nonprofit field.

Response from Jellyware

Replied May 2018

Thank you fro the review. Event management is not a primary feature of BasicFunder but it is a simple tool to assist in registration and administration of an event.

January 2012

Bill from Crisis Services of North Alabama

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

January 2012

Bang for the buck!

BasicFunder is a very capable product. It offers an intuitive inferface and it's its very easy to use. Jellyware continually adds imporvements to the software and bugs are repaired as soon as they're spotted. Support has been exemplary. When you think about it, what more do you need? Consider BasicFunder.

Pros

I'm sure there are development software packages available with many more features and likely more capable of serving the needs of really large non-profits, but they are exponentially more expensive than BasicFunder and much more complicated to implement and use. If you're a non-profit operating on a small budget, with a small staff, then you should really consider BasicFunder. It s inexpensive, but not cheap. It's a sound product that does everything I've asked of it and frankly it's capable of doing more than we really need. It's constantly updated and continually improved. There have already been 3 updates in 2012 to add new features and fix bugs! Despite an inexpensive annual maintenance fee, technical support is great. I haven't had many problems, but when I have Walter has been prompt, courteous and thoroughly knowledgeable. Finally it s easy to use. I can teach a volunteer to enter donations in a matter of minutes. Even more complex tasks are easy to learn.

Cons

I'm sure there are limitations; why else would other donor management software packages be so much more expensive. For a small non-profit like ours, with a small staff and a small budget, Basicfunder works very well.

September 2014

Ellyn from Children of Ma Anandamayi Foundation

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

September 2014

Intuitive, User-Friendly Nonprofit Database

When we created our first nonprofit organization six years ago, we needed a simple donor-based system that would be easy to learn and use. A friend recommended BasicFunder, highly praising it for offering everything needed at a low price. I tried it out and found that it did indeed give me everything I needed in a database. In fact, it helped me become more organized and shaped the way I corresponded with our growing group of donors. Whenever I ran into an issue that didn't offer an immediate, intuitive solution, I found the user's manuel well-written and informative, and, if that didn't help, a quick call to friendly customer service always provided my solution within the hour. If I could change anything about the system, it would be to add more flexibility to the letter writing function. There is no way (to my knowledge) to save drafts of letters, or PDFs of processed letters onto the computer. You must copy the text and paste into an email or word doc if you want to send it to someone other than the recipient. (Which sometimes comes up when you need something edited or proofread, or if you want to save a processed letter for future reference outside of the database.) The graphic designer in me would also prefer a larger selection of fonts, and the ability to insert photos into the letters. One other down side is that I am normally a Mac user, and hoped that a Mac-compatible version of BasicFunder would one day be released. But I must say that this hasn't stopped me from using the program. It is so affordable for the organization and easy to use that I have installed software on my Mac to be able to switch to the PC operating system. When we started to have people from different states using the same database, we thought we might have to switch to an expensive web-based program instead. But the Basic Data Safe feature allows us to save changes off-site so that other users can download those changes from wherever they are. This, too, is quite affordable at one cent a day. Overall I have been very satisfied with this program and would recommend it to any nonprofit with typical needs.

Response from Jellyware

Replied September 2014

Yes - you can save drafts of letters and PDFs to the hard drive!!! The Print Dialog - where you can select a printer - also allows you to save the report (ie letter or any report) to File. The you have the option of what kind of file. PDF, Spreadsheet, Document. There is even a check box to Open File after save. On Print to file you could open it up immediately and edit it.

January 2012

Fraser from United Way Lanark County

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

January 2012

Basic Funder Fits the Bill!

As a smaller United Way, we were looking for a cost effective, yet powerful tracking tool for our donations and receipts one that would move us away from the basic and cumbersome Access database system we had been using for a number of years. Basic Funder certainly fit the bill, and more! The system allows very easy tracking of donations, and the effective creation of receipts. We wanted the ability to generate a more appropriate thank you letter, to go with the receipt, and are pleased with what we are able to do. The report-generating feature also assists in generating details for our accounting software of specific donations, and other reports. This feature rich product, coupled with the outstanding support package, makes it ideal for us would not hesitate to recommend Basic Funder to other non-profit and charitable organizations.

Pros

- ease of operation - ease of install - clean interface - clear manual - easy to use for general computer users - OUTSTANDING CUSTOMER SUPPORT!! Should be 6 stars! - Any issues/questions addressed quickly - response times are excellent, and answers are detailed and effective - product offers generous customization features, in many areas. - excellent value for cost of acquisition - ability to e-mail from within the program, i.e. PDFs of receipts

Cons

- some actions are not as intuitive as they could be, but this is a very minor concern - only reason it did not get a 5-star rating. - would be nice to have some more flexibility in some areas - however, any suggestions for improvements are acted on, and implemented quickly (only reason it did not get a 5-star rating for that catagory)

November 2016

Robin from Council on Domestic Violence for Page County

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2016

CDVPC - Choices

The Basic funder program is top - notch. We have been using it for years. The Customer support is superb! There is always a quick response to questions and a friendly voice to guide me through my experience! I would highly recommend this easy to use program to anyone looking to track donors

Pros

ease of use. Customer support! Thank you letters are easy to do! LOVE the program

Cons

Queries of specific information wanted is sometimes confusing.

Response from Jellyware

Replied January 2017

Thank you!