BiddingOwl.com Software

BiddingOwl.com Software

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FrontRunners 2021

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About BiddingOwl.com

BiddingOwl is a cloud-based auction and fundraising solution designed for hospitals, churches, foundations, universities, animal shelters and more. Key features include donor management, volunteer management, event management, contribution tracking, payment processing and mobile giving. BiddingOwl helps users to plan nonprofit charity auctions, manage their items and solicitors, print bid sheets and catalogs and keep track of various fundraising efforts. Additionally, the solution enables users to create auction websites and customize them as per their business requirements. Additional auction features offered by the solution include a buy-now option, proxy bidding, reserve price, live auction, silent auction and buyer notifications. Services are offered on a ...
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BiddingOwl.com User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 97 reviews

User Profile

Aude

Verified reviewer

Company size: 2-10 employees

Industry: Fund-Raising

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2018

Amazing customer support for the most effective bidding site

I have used BiddingOwl.com for 2 separate school fair auctions (2017, 2018) and i'm about to use it again in May 2019 for an other association. As I use Bidding Owl for fundraising and volunteering activities, I would love to see the 5% decreased for non-for-profit activities, however, BiddingOwl.com has been the most effective, helpful, bidder friendly online auction site I have ever used. The auction set up is easy enough but it's the bidding side which is the highlight and main benefit as the bidders are the most important part of the auction. The support is exceptional, diligent and prompt. I would definitely recommend BiddingOwl.com to any enterprises looking for a auction site.

Pros

Ease of sharing website with bidders and user friendly bidding Great advertising inserts for donors Extremely helpful customer support

Cons

Cheaper fees Website creation and pulling out can be labor intense Bids sheets and certificates templates could be a little fancier

Jamie

Company size: 2-10 employees

Industry: Non-Profit Organization Management

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2020

Absolutely fantastic for fundraising and the best customer service!

Their price point for non-profits can not be beat! Personal one-on-one service and a great piece of software.

Pros

Bidding Owl has revolutionized the way that our non-profit organization is able to fundraise! Previously we were only able to reach people at in-person events and with the ease of use, registration process, and ease of sharing to the world, we have raised 20 times as much money. It's really astounding. The best part has truly been the customer service! Very helpful to walk through all the set-up steps to ensure we had everything correct before launching. Plus they've also been really quick to help me and my bidders when we needed help. Will absolutely use again and planning on using it for another non-profit that I volunteer with. A+++++

Cons

Would be great if the short url code worked on social media, much easier to market and have others share. Not a huge deal, though.

Reasons for choosing BiddingOwl.com

Customization of site, price point/commission, and options for functionality.

Aryn

Company size: 1 employee

Industry: Environmental Services

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

June 2020

Bidding Owl for our Organization

Overall it was a great resource for our stopgap online auction. It was quick and easy to set-up, and you can't beat the fees, especially for a small nonprofit and small auction. We would consider using the software again, however if we were putting on a larger and more complicated online auction, we might consider a more sophisticated and intuitive system.

Pros

I like how it is a simple platform that allows you to get an auction up and running very quickly. I found most of the set-up intuitive, although there were a few things that required some trial and error.

Cons

A lot of individuals looking to bid on items had trouble figuring out how to do so. We had to create our own instructions and instructional videos to add to our home page to guide users through the process. I wish there were instructional videos front and center on each auction welcome page, so we didn't have to create that and guide people how to use the site. Also, the information on how to bid using increments was difficult for people. I wish the minimum increment information was more easily identifiable with instructions on how to bid on each item listing, or that the system automatically suggested the next applicable bid amount based on the increments in the bid field.

Reasons for choosing BiddingOwl.com

We choose bidding owl because of the low cost for the software. It allowed us to test out doing Online Auctions without a huge investment.

Jessi

Company size: 2-10 employees

Industry: Primary/Secondary Education

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

June 2020

A life saver in the middle of a pandemic!

We will definitely be using Bidding Owl again and recommending it to other non profits in similar situations like us. Now that we know how wonderful online auctions are we’ll never go back to paper!

Pros

Our school has had silent auctions in the past, but never an online one. When the Covid19 pandemic sent everyone into quarantine our school scrambled to find an alternative spring auction we had already started planning. Bidding Owl’s software made it so easy to set up, edit, and promote before the auction started. While our 3 day auction took place we received a lot of feedback from our school’s families on how easy they felt it was use and how professional everything looked. Post auction we have made more money than any of other other auctions in the past and the checkout process has been simple and straightforward. I can’t wait to do another one!

Cons

I wish that it would show the opening bid before users had to click on the item to see its details. It would also be nice to have the option of more than 3 photos on some items.

Reasons for choosing BiddingOwl.com

Auctria felt like it had a lot of hidden costs that would ultimately make it an expensive product. We are a small non profit with a smaller auction and were concerned too much of our earnings would be used to pay for Auctrias software.

Lynne

Company size: 2-10 employees

Industry: Design

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

October 2020

A win-win for auction hosts and bidders!

Very positive! BiddingOwl.com is a solid auction platform with a dedicated support team behind it.

Pros

Loved the ability to test it out, then convert it into my live online auction event. Easy setup with knowledgeable, responsive support when questions arose. Bidders can view items larger to see details and receive an email or text message if outbid.

Cons

I look forward to the new release coming soon. Hoping for more customization of fonts, colors and backgrounds. Also the ability to change the title of “Fund-a-Need and More” non-biddable items, easily reorder them, and see an improved user-friendly interface for checkout.

Reasons for choosing BiddingOwl.com

BiddingOwl.com was chosen because an upfront subscription fee was not required and the service fee on winning bids charged at the end of the auction was lower than other companies. It allows us to maximize fundraising for our cause.

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