BiddingOwl.com
About BiddingOwl.com
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Most Helpful Reviews for BiddingOwl.com
1 - 5 of 117 Reviews
Heather
2 - 10 employees
Used unspecified
OVERALL RATING:
5
Reviewed June 2023
Bidding Owl was the Easiest to use!
Melanie
Verified reviewer
Non-Profit Organization Management, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Super easy and fun way to set-up an auction to fundraise for our non-profit
Bidding Owl made our online auction run smoothly. It was easy to set-up and manage plus our bidders had a positive experience as well. Would definitely use Bidding Owl again.
PROSEasy step by step process to set-up an auction. Allowed for multiple pictures of the items. Easy to use and manage the auction. Easy to close out the items and locate shipping information for winning bidders. Connects with PayPal for easy and quick payment.
CONSWe had one bidder who backed out of the purchase and I couldn't locate a place on the bidding site to cancel his bid and select the next highest bidder. I had to call customer support and they handled it quickly.
Reason for choosing BiddingOwl.com
We couldn't upload multiple pictures of our auction items on the 32auctions site. Some of our items had several components so we needed to have more than one picture included. With Bidding Owl we could include multiple pictures of the items which I believe helped the items to sell better.
Jessi
Primary/Secondary Education, 2-10 employees
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2020
A life saver in the middle of a pandemic!
We will definitely be using Bidding Owl again and recommending it to other non profits in similar situations like us. Now that we know how wonderful online auctions are we’ll never go back to paper!
PROSOur school has had silent auctions in the past, but never an online one. When the Covid19 pandemic sent everyone into quarantine our school scrambled to find an alternative spring auction we had already started planning. Bidding Owl’s software made it so easy to set up, edit, and promote before the auction started. While our 3 day auction took place we received a lot of feedback from our school’s families on how easy they felt it was use and how professional everything looked. Post auction we have made more money than any of other other auctions in the past and the checkout process has been simple and straightforward. I can’t wait to do another one!
CONSI wish that it would show the opening bid before users had to click on the item to see its details. It would also be nice to have the option of more than 3 photos on some items.
Reason for choosing BiddingOwl.com
Auctria felt like it had a lot of hidden costs that would ultimately make it an expensive product. We are a small non profit with a smaller auction and were concerned too much of our earnings would be used to pay for Auctrias software.
TYLER
Non-Profit Organization Management, 51-200 employees
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed February 2020
Makes auctions so much easier
We've been able to (more easily) raise a lot more money through out online / fundraising auctions when using this software. We've also had comments from our supporters that it has made things easier on their end.
PROSWe don't do many auction based fundraisers throughout the year, but we still always dread them as they approach. That is, we did, before finding biddingowl.com. Gone are the nightmares of using a paper-based auction system that we spent oodles of time organizing, tracking, reconciling, etc. Bidding Owl makes it easier for us to organize, but also for our users to engage in the auction. With tools like the 'auto bid up to a certain amount', people are more willing to spend money, meaning we raise more.
CONSIt's not the most visually appealing software on the market. Granted, we haven't used other auction tools specifically, but the ui / visual design of the software just feels a bit dated. Like early 2000s look. Design trends across the industry have moved on, and there's little excuse these days for not having a service that is visually attractive for the users to engage with.
Vendor Response
Thank you so much for your review! We appreciate your great comments and constructive feedback. We agree it is time for a refresh of the site. We are currently working on a refreshed look while keeping our user-friendly platform. We have listened to our auction chairpersons and bidders and will even be adding some additional enhancements! Thank you for letting us be part of your success!
Replied February 2020
Lisa
Fund-Raising, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2023
School Auction
Overall using Bidding Owl has been a great experience!
PROSThe customer service!! JoAnne was friendly and helpful and answered all of my questions.
CONSIt is an older system but essentially works the same as other auction sites. Once you get the hang of it, you are able to set up your auction with ease.