BiddingOwl is a cloud-based auction and fundraising solution designed for hospitals, churches, foundations, universities, animal shelters and more. Key features include donor management, volunteer management, event management, contribution tracking, payment processing and mobile giving.

BiddingOwl helps users to plan nonprofit charity auctions, manage their items and solicitors, print bid sheets and catalogs and keep track of various fundraising efforts. Additionally, the solution enables users to create auction websites and customize them as per their business requirements.

Additional auction features offered by the solution include a buy-now option, proxy bidding, reserve price, live auction, silent auction and buyer notifications. Services are offered on a subscription basis or for a one-time fee.

Support to users is made available via phone and email.



34 Reviews of BiddingOwl

Overall rating

4.91 / 5 stars

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Showing 1 - 20 of 34 reviews

December 2018

Nikki from Community Farmers Market, Inc.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Great option for non-profit fundraiser

This was a great online fundraiser for our outreach program.

Pros

Reasonable Rates, Great way to seek donations

Cons

Had a little trouble formatting pictures

December 2018

Tabbatha from Urbana Honeywell Employee Club

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Employee Club Fundraiser Auction

Pros

It was so easy to use! We do an auction every year and before, it was always a manual process that someone had to constantly keep track of the ever-changing bids. Not anymore! I love being able to see the results in real time. The reporting features are great, as well!

Cons

I would like a way to block certain bidders. We have had employees that did pay in the past and we do not want them to be able to bid at all on future auctions.

December 2018

Jennifer from American Express

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Bidding Owl a great product!

I used this software for our elementary school online auction. It was great to use for bidders, visually really bright and pretty! The cost was wonderful too for what you receive! Im a huge fan!

Pros

I loved the ease of use for this product. Set up was extremely easy, support was quick very responsive and helpful!
The product has reports you can run and emails you can send to bidders and winners. Easy to download to excel as well. I also loved that it works on your mobile as well for easy access. Great for the price.

Cons

Only con would be if it would ask users for their childs name as well so it would appear on the invoices since im using this for school.

November 2018

Tal from C&Berg

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

5 of 5

November 2018

Awesome!!!

Pros

I've always loved going to live auctions! And I am enjoying the deals! :)

Cons

Nothing really negative to say so far! :D

November 2018

Aude from DKM Blue - John Deere Licensing

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Amazing customer support for the most effective bidding site

I have used BiddingOwl.com for 2 separate school fair auctions (2017, 2018) and i'm about to use it again in May 2019 for an other association. As I use Bidding Owl for fundraising and volunteering activities, I would love to see the 5% decreased for non-for-profit activities, however, BiddingOwl.com has been the most effective, helpful, bidder friendly online auction site I have ever used. The auction set up is easy enough but it's the bidding side which is the highlight and main benefit as the bidders are the most important part of the auction. The support is exceptional, diligent and prompt. I would definitely recommend BiddingOwl.com to any enterprises looking for a auction site.

Pros

Ease of sharing website with bidders and user friendly bidding
Great advertising inserts for donors
Extremely helpful customer support

Cons

Cheaper fees
Website creation and pulling out can be labor intense
Bids sheets and certificates templates could be a little fancier



November 2018

sarah from RE/MAX Chay Realty Barrie Ontario

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Bidding owl is so easy!

We really loved being able to keep track of the bids so easily!

Pros

The bidding notification system was a firm favourite.

Cons

bidder sign up was confusing for some
and kept throwing people out of the site.

November 2018

Marina from Pacific Whale Foundation

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

November 2018

Basic and Useful Fundraising Platform

Customer service responses are timely and helpful. I would love to see an updated look for auction pages and more customization options.

Pros

User friendly platform to raise funds for our non profit organization.

Cons

Payment integration, there is always the concern that a bidder can commit to purchasing an item but not follow through with payment as it is collected through another platform

November 2018

MAYA from Maya's Hope

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

great software

Pros

it has a wider audience than just who we market to.

Cons

still is a bit archaic. You can't drop photos into it. It needs major updating.

October 2018

Tori from The Young and Brave Foundation

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Two year vet

My overall experience is a positive one. I have found the site to be very easy to navigate even via mobile. I think that the customer support is very helpful and quick to respond so if I ever do have an issue it can be solved or answered in a day's time.

Pros

I really enjoy that the fees are low and the interface in setting up the auction is relatively easy to navigate.

Cons

I have had trouble in both years with the highest bidder not making payment straight away. My auction is for charity so the more items I sell the better for kids with cancer. I think it would be awesome to have an automatic payment for highest bidders available to lock them into bidding.

October 2018

Connie from North Creek PTO

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Bidding Owl helped us make our Silent Auction the most successful ever!

Our auction raised 50% more than last year, thanks to Bidding Owl. This whole process made the day of our event so much more manageable, streamlined and FUN! Can’t wait to use Bidding Owl again next year!!

Pros

The software was very user-friendly and the Help options and videos were extremely helpful! If I couldn't find an answer, Customer support were a quick email/phone call away...and they were quick to respond! It was also a breeze for our bidders to navigate as well.

Cons

I suppose there were a couple times we weren't able to manipulate the grids the way we wanted to, but that's likely because none of us were too computer savvy. Having said that, it was surprisingly easy for us computer novices to get the information we needed. Again, Customer support clarified pretty much everything for us!

October 2018

Monica from Public Relations and Communications

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

Great Customer Service

The customer service has been AMAZING

Pros

This is our first time using the software for a non-profit auction. There's a ton of flexibility and the ability to do both the auction, manage donors and ticket sales in one place makes it the right fit for us.

Cons

Would love to see more customization on the auction page, including ability to remove footers

October 2018

Mike from Advocates of Love

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Perfect online auction software for our needs!

We went from manually running our silent auction to utilizing Bidding Owl and it was less work for us internally and we saw a 15% increase in the final auction net!

Pros

Very easy to use and much more economical than others we vetted.

Cons

Honestly haven't found a con yet. Some of our users needed some assistance getting going.

September 2018

Heather from Pit Sisters

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2018

Everything was great

We have had three very successful online auctions and we sold tickets to another event.

Pros

Easy to use, cost is great for non-profiits.

Cons

Would love an actual phone app for our supporters.

September 2018

Pamela from Tn Prison Outreach Ministries

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

AMAZING

Bidding Owl customer support is the BOMB!!! the customer support is professional and knows her product inside and out. I am so thankful for her guidance and patience in helping me learn this system so quickly. Bidding Owl is efficient and effective. It is the perfect tool for our charity fundraising dinner. Some work on the front in but smooth checking out at the closing.

Pros

Very easy to maneuver through once I had a few minutes exploring.

Cons

I haven't found one. When I would hit a snag, I just emailed customer support and in immediately there was a reply.

September 2018

Kathi from HALO Havanese Rescue

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Fantastic site and great customer service!

We have used this for our yearly on line auction for 4 years with great results. It is our biggest fund raiser of the year. It is a way to raise money that is successful for our rescue and people have a lot of fun using Bidding Owl. They have told us they look forward to this auction every year.

Pros

It is easy to use and the customer service is top notch! This is the 4th year we have used Bidding Owl and have been more than pleased each time.

Cons

In all honesty I can't say that there is anything that we have not been pleased with while using this service.

August 2018

David from kindale

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Saved us so much time

saved us lots of time and not to have sheets of paper to go threw was nice.

Pros

So easy to setup and get our auction going.. loved people could bid from the phones. the customer service is great. you can do a lot with this and has tons of options.

Cons

Had a small learning curve but once you figure it out it is really easy to use. and there customer service is great answering any question that you have.

June 2018

Cindy from Community Baptist Church

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

June 2018

This was our first experience with an online auction and it was a pretty simple process.

Overall it was a smooth process and successful event for our first auction. We will definitely use biddingowl again in the future for fundraising events.

Pros

The process was simple and easy to set up. We liked that you were able to watch the items and bid on an app on your phone. Overall great experience and will use the software for future auction events.

Cons

Would be nice to see bidder information (high bidder as well as bidding history) within the details of the item. All of the information regarding an item was not readily available. Also, would be nice to have customize-able certificates to print once the auction is over. The included certificates were not acceptable to use for our event.

June 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Great alternative to traditional silent auctions

BiddingOwl.com provided us with an alternative to other silent auction formats. We were able to gain momentum before our Gala and prepare donors for the auction prior to their arrival which was a big help in increasing donations (we think)

Pros

BiddingOwl.com is a pretty easy to use tool for conducting online auctions in advance of a charity event or online fundraising. It is very easy to get started and getting bids!

Cons

If you are auctioning a lot of items off, it might get cumbersome to filter through them and make changes etc, but generally not an issue.

June 2018

Ashia from AV Magazine

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Effective Fundraiser

I raised funds to donate with this site.

Pros

If you have products you would like to Auction off, extra inventory even, then this is the tool to use. Very User-friendly, setting up was easy.

Cons

Item management could use a hand. You really have to be careful there once you update a product. Other than that, a great tool.

June 2018

Susan from HobbleJog Foundation

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Extremely happy with Bidding Owl!

Pros

The ease of use. It was my first time using bidding software for a charity event, and I was up and running in minutes.

Cons

I could get expensive, but so far we have managed to keep the fees reasonable for a non profit. Other than that, it was excellent.