---
title: "BiddingOwl.com Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of BiddingOwl.com. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if BiddingOwl.com is a good fit for you!"
source_url: "https://www.softwareadvice.com/nonprofit/biddingowl-profile/reviews/"
page_type: "reviews"
language: "en"
---

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BiddingOwl.com Reviews

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[Overview](https://www.softwareadvice.com/nonprofit/biddingowl-profile/)

Reviews

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# BiddingOwl.com User Reviews

## Reviews summary

- Overall rating: 4.8/5
- Total reviews: 132

### Secondary ratings

- Ease of use: 4.7/5
- Customer support: 4.9/5
- Value for money: 4.8/5
- Functionality: 4.5/5

### Rating distribution

- 5 stars: 100 reviews (76%)
- 4 stars: 32 reviews (24%)
- 3 stars: 0 reviews (0%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Most mentioned pros

- This was our second year to use the Bidding Owl platform to raise money for our local cat rescue, and we continue to really like it.
- My online auctions run smoothly start to finish!
- Additionally using QR codes on an item by item basis really helped.

### Most mentioned cons

- We also ended up with a shipping charge added to every invoice instead of having it be optional, but these were minor difficulties.
- Uploading images sometimes produced errors.
- I've had a few unhelpful replies from customer support.

## BiddingOwl.com customer reviews

Showing reviews 1-25 of 132 (page 1).

### No bells and whistles, but a quality vendor that will get the job done!

- Overall rating: 4/5
- Reviewer: Jill L.
- Verified reviewer: Yes
- Industry: Primary/ Secondary Education
- Company size: 2-10 employees
- Product usage: Used other for less than 2 years
- Reviewed: March 2020
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

We like that our auction homepage is customizable, and that we can add "Fund-a-Need" items for a la carte purchase in addition to bidding on our live and silent auction items. We also appreciate that purchases can be made via PayPal or directly with a credit card. The site is user-friendly provides concise direction for setup. Every time I've called in for support, I've spoken with the same representative (Hi, [SENSITIVE CONTENT HIDDEN]), which has given me a nice sense of continuity through this endeavor. The fact that the pricing is the lowest in the industry is such a great bonus!

#### Cons

I experienced an issue with the payment integration with PayPal, that I wish Bidding Owl could have resolved on my behalf. Instead, I spent several hours, over the course of multiple days, working through it. After all was finished, I was pleased with the outcome, but it was definitely a flustering experience.

#### Reasons for choosing BiddingOwl.com

The value and positive reviews online swayed our decision toward GiftSmart.

---

### A win-win for auction hosts and bidders!

- Overall rating: 4/5
- Reviewer: Lynne H.
- Verified reviewer: Yes
- Industry: Design
- Company size: 2-10 employees
- Product usage: Used other for less than 6 months
- Reviewed: October 2020
- Review source details: This review was submitted organically. No incentive was offered

Very positive! BiddingOwl.com is a solid auction platform with a dedicated support team behind it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Loved the ability to test it out, then convert it into my live online auction event. Easy setup with knowledgeable, responsive support when questions arose. Bidders can view items larger to see details and receive an email or text message if outbid.

#### Cons

I look forward to the new release coming soon. Hoping for more customization of fonts, colors and backgrounds. Also the ability to change the title of “Fund-a-Need and More” non-biddable items, easily reorder them, and see an improved user-friendly interface for checkout.

#### Reasons for choosing BiddingOwl.com

BiddingOwl.com was chosen because an upfront subscription fee was not required and the service fee on winning bids charged at the end of the auction was lower than other companies. It allows us to maximize fundraising for our cause.

---

### Great Experience with Bidding Owl. 2nd year user.

- Overall rating: 5/5
- Reviewer: Jacqueline C.
- Verified reviewer: Yes
- Industry: Fund-Raising
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2019
- Review source details: This review was submitted organically. No incentive was offered

Wonderful!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to Use, wonderful customer service, Very professional look to the site.

#### Cons

Nothing bad to say. We had a great experience.

---

### Parity Productions Review of Bidding Owl

- Overall rating: 5/5
- Reviewer: Caitlin F.
- Verified reviewer: Yes
- Industry: Performing Arts
- Company size: 2-10 employees
- Product usage: Used other for less than 6 months
- Reviewed: October 2020
- Review source details: This review was submitted organically. No incentive was offered

Overall, our experience with BiddingOwl.com was positive and met our needs for this particular event.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

We were able to customize the schedule & pricing of auction items to meet our specific needs. We had access to live customer service via email, phone and even got on a Zoom call for a walkthrough. We were able to direct people to the site easily via social media and our e-newsletter marketing. Set-up & management was relatively easy and we were able to track progress on items in real time and easily manage items.

#### Cons

That our users had to register separately for the site in order to bid.

#### Reasons for choosing BiddingOwl.com

The layout, functionality, and customer service options for Bidding Owl were more in alignment with our needs than alternative products.

---

### Victoria Gardens

- Overall rating: 5/5
- Reviewer: Laura B.
- Verified reviewer: Yes
- Industry: Fund-Raising
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: March 2026
- Review source details: This review was submitted organically. No incentive was offered

Ease of use for both manager and bidders for a very low tech community was amazing. Additionally using QR codes on an item by item basis really helped.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We are a group of long retired women and my old IT roll got me the job of running our silent auction. Implementing and using Bidding Owl was unbelievably easy and the software managed our auction process flawlessly. I would recommend this option for any organization or company without a second thought.

#### Cons

Really dislike PayPal as an option, went with Stripe and worked out fine. PayPal has had data leaks too many times to count.

---

### Amazing customer support for the most effective bidding site

- Overall rating: 5/5
- Reviewer: Aude S.
- Verified reviewer: Yes
- Industry: Fund-Raising
- Company size: 2-10 employees
- Product usage: Used other for more than 2 years
- Reviewed: November 2018
- Review source details: This review was submitted organically. No incentive was offered

I have used BiddingOwl.com for 2 separate school fair auctions (2017, 2018) and i'm about to use it again in May 2019 for an other association. As I use Bidding Owl for fundraising and volunteering activities, I would love to see the 5% decreased for non-for-profit activities, however, BiddingOwl.com has been the most effective, helpful, bidder friendly online auction site I have ever used. The auction set up is easy enough but it's the bidding side which is the highlight and main benefit as the bidders are the most important part of the auction. The support is exceptional, diligent and prompt. I would definitely recommend BiddingOwl.com to any enterprises looking for a auction site.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of sharing website with bidders and user friendly bidding Great advertising inserts for donors Extremely helpful customer support

#### Cons

Cheaper fees Website creation and pulling out can be labor intense Bids sheets and certificates templates could be a little fancier

---

### Super easy and fun way to set-up an auction to fundraise for our non-profit

- Overall rating: 5/5
- Reviewer: Melanie J.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: October 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Bidding Owl made our online auction run smoothly. It was easy to set-up and manage plus our bidders had a positive experience as well. Would definitely use Bidding Owl again.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy step by step process to set-up an auction. Allowed for multiple pictures of the items. Easy to use and manage the auction. Easy to close out the items and locate shipping information for winning bidders. Connects with PayPal for easy and quick payment.

#### Cons

We had one bidder who backed out of the purchase and I couldn't locate a place on the bidding site to cancel his bid and select the next highest bidder. I had to call customer support and they handled it quickly.

#### Reasons for choosing BiddingOwl.com

We couldn't upload multiple pictures of our auction items on the 32auctions site. Some of our items had several components so we needed to have more than one picture included. With Bidding Owl we could include multiple pictures of the items which I believe helped the items to sell better.

---

### Bidding Owl a great product!

- Overall rating: 5/5
- Reviewer: Jennifer G.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 201-500 employees
- Product usage: Used other for less than 2 years
- Reviewed: December 2018
- Review source details: This review was submitted organically. No incentive was offered

I used this software for our elementary school online auction. It was great to use for bidders, visually really bright and pretty! The cost was wonderful too for what you receive! Im a huge fan!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I loved the ease of use for this product. Set up was extremely easy, support was quick very responsive and helpful! The product has reports you can run and emails you can send to bidders and winners. Easy to download to excel as well. I also loved that it works on your mobile as well for easy access. Great for the price.

#### Cons

Only con would be if it would ask users for their childs name as well so it would appear on the invoices since im using this for school.

---

### Effective Fundraiser

- Overall rating: 5/5
- Reviewer: Ashia A.
- Verified reviewer: Yes
- Product usage: Used other for less than 12 months
- Reviewed: June 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I raised funds to donate with this site.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

If you have products you would like to Auction off, extra inventory even, then this is the tool to use. Very User-friendly, setting up was easy.

#### Cons

Item management could use a hand. You really have to be careful there once you update a product. Other than that, a great tool.

---

### Easy to Use, Great Addition to our Event!

- Overall rating: 5/5
- Reviewer: Cyndi B.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 1001-5000 employees
- Product usage: Used other for less than 6 months
- Reviewed: May 2018
- Review source details: This review was submitted organically. No incentive was offered

Increased auction revenues for a non-profit

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Super easy to set up -- just the functions you need, not a ton of extra super fancy stuff. It does exactly what it should. The online help is super-useful and it's also a great thing that you can set up test accounts so you know the flow and can teach others.

#### Cons

I would like for them to have an app, but I completely understand why they use a website. Older users would have benefitted from an app.

---

### Three on-line auctions supported; we have had great experiences

- Overall rating: 5/5
- Reviewer: Heather J.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: May 2023
- Review source details: This review was submitted organically. No incentive was offered

Bidding Owl has allowed our Foundation to extend our Fundraising across the Province that we serve, which is a great boost for us.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The best part of my personal experience has been the friendly, efficient, and helpful staff who have responded to any of my questions.

#### Cons

There are a couple of aesthetic things I would like to see changed (eg. removal of categories not used in our on-line auction), and I would like to be able to load more than one picture at a time. However, these are insignificant against the overall ease and efficiency of the program.

---

### So glad we found Bidding Owl!

- Overall rating: 5/5
- Reviewer: LORNA P.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: Self-Employed
- Product usage: Used other for less than 6 months
- Reviewed: October 2020
- Review source details: This review was submitted organically. No incentive was offered

Although our organization supports work that involves over 250,000 kids in Africa, we have no paid employees (not an option to select at the beginning of this survey). So we wanted something that would be easy for multiple people to use. The reason we went with BO was because they actually had a phone number and somebody to talk to. They have EXCELLENT customer service, always getting back quickly, even providing an emergency after-hours number.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We tried an online auction for the first time, due to COVID closing down the school where we usually had our physical auction. This product was very user-friendly and intuitive. The tutorials were helpful as well. The item presentations looked very professional, with pictures and as much space as you needed for descriptions. I could even cut and paste pictures and descriptions from websites for items that could be found online. People said they found it easy to sign up. We ran the auction for a week and people enjoyed being able to bid from home. There are also options for "text me if I'm outbid" and putting in a maximum bid that you will automatically go up to. People found it fun to get those alerts! We had people participate who normally wouldn't have attended an auction in person.

#### Cons

The biggest issue was the inability to add a donation at checkout. BO says they are planning to add this feature in an upgrade next month. The other issue was multiple "you won an item" notifications at the end, and it wasn't very intuitive to see how to get to the payment page. I believe this is also going to be streamlined in the upcoming BO software update. Almost all of our people paid right away so we didn't have to chase down anybody for payment. We set up two options for pickup at a specified location - a weeknight and a Saturday.

#### Reasons for choosing BiddingOwl.com

We looked at many online auction websites but BO was this was the only one with a phone number to ask questions. We were sort of afraid to try an online auction but BO put us at ease & showed us how simple it was.

---

### Does exactly what it says and exactly what we need

- Overall rating: 5/5
- Reviewer: Michael K.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 11-50 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: February 2023
- Review source details: This review was submitted organically. No incentive was offered

Amazing!!!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

How easy it was to learn and setup and then pass off to others for management of the events is priceless.

#### Cons

No real cons that I have found as they are very helpful.

---

### Would Reccomend

- Overall rating: 5/5
- Reviewer: Wendy T.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 11-50 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: May 2024
- Review source details: This review was submitted organically. No incentive was offered

I have used it 3-4 years now and like it

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

How easy it was for people to see the items and use

#### Cons

They changed the website and there was a learning curve, but not terrible

---

### Auction with Ease

- Overall rating: 5/5
- Reviewer: Leah K.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 2-10 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: March 2023
- Review source details: This review was submitted organically. No incentive was offered

Being able to raise money by using bidding owl helps the school so much with enrichment programs.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The ability to create edit and use for a elementary auction is welcomed. We have had many successes due to biddy now being easy to use for everyone.

#### Cons

Payment. I wish there was a way to keep credit cards on file to ease check out.

#### Reasons for choosing BiddingOwl.com

What you get for the money seemed a better fit.

---

### Bidding Owl works for us

- Overall rating: 5/5
- Reviewer: Georgette W.
- Verified reviewer: Yes
- Industry: Civic & Social Organization
- Company size: 11-50 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: March 2024
- Review source details: This review was submitted organically. No incentive was offered

The initial with the new site setup was a bit time consuming and confusing. After that set up the ease of adding items was good. I like the new photo adding system.

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Customer Support is great. Ease of listing items is good. Photo adding has improved with the new revisions of the site.

#### Cons

I did like the old Leaderboard functions. It gave greater detail and breakdown. Also the new version does not have an "Expiration date" field. That was a good reminder to list expiration dates.

#### Reasons for choosing BiddingOwl.com

Seemed to be good value. Stayed with it for 4 years.

---

### Perfect platform for our virtual auction.

- Overall rating: 4/5
- Reviewer: Vanessa C.
- Verified reviewer: Yes
- Industry: Performing Arts
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: August 2020
- Review source details: This review was submitted organically. No incentive was offered

Overall, the experience was great. our organization is small and not terribly tech savvy, we were able to build our own site with little difficulty. When we did run into something confusing we were able to call customer service and get help. [SENSITIVE CONTENT HIDDEN] was amazing customer support and walked us through and helped us clean up our page to look even more amazing.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Ease of building our personal site. Overall look of auction was pleasing to our bidders. Ability to print reports and import bidders from our other software. could custom set bidding times for items. Can do mass email/text to all bidders. Customer service team were very response and super helpful. No upfront cost and reasonable rate of 4.9% for non-profits after auction closes.

#### Cons

Integrate live feed, we had a live event on Facebook in addition to our online auction. Bidders had to go between the site and live online event.

#### Reasons for choosing BiddingOwl.com

price and reviews

---

### Best thing to come out of Covid restrictions

- Overall rating: 5/5
- Reviewer: Lisa E.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: December 2020
- Review source details: This review was submitted organically. No incentive was offered

The biggest surprise was this was our most succesful auction ever with a record breaking amount grossed and netted. We will be using Bidding Owl in the future from here on out.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We were so upset that we could not do our annual preschool charity auction in person this year due to Covid and were hesitant to even try it online. Bidding Owl was easy to use and if we had a question, [SENSITIVE CONTENT HIDDEN] would personally answer the phone and help us.

#### Cons

The only con we had was Pay Pal was not friendly or easy to use. That has nothing to do with Bidding Owl and as a matter of fact Bidding Owl was helpful in trying to fix our issues with Pay Pal.

---

### Very Recommended Auction Software

- Overall rating: 5/5
- Reviewer: Syifa M.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 11-50 employees
- Product usage: Used other for more than 2 years
- Reviewed: December 2020
- Review source details: This review was submitted organically. No incentive was offered

The thing that I love about BiddingOwl is they have a very supportive team, as an NGO sometimes it is hard for us to pay the fee, but they're patiently waiting for us!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

My organization has been using BiddingOwl for more than 3 years, we loved it! It easy to use as the administrator and as the user.

#### Cons

I think it would be great if BiddingOwl can provide the "clicks statistic" in the future so we can identify how many clicks on some particular item without really bidding on it.

#### Vendor response

Hi Syifa, We wanted to let you know that you are able to view the number of views/clicks per item from your Item Export report, column Q. We hope this helps!

Replied December 2020

---

### Every Non-Profit Needs This

- Overall rating: 5/5
- Reviewer: Kim M.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: Self-Employed
- Product usage: Used other for less than 2 years
- Reviewed: February 2020
- Review source details: This review was submitted organically. No incentive was offered

This is absolutely wonderful. The layout is so easy on the eyes. Other online auction sites lay out the items in a way that is messy or confusing. This is clean and clear and attractive. Technology is not a strong suit for me, I have had to call the help desk 3 times in the last 18 months. [SENSITIVE CONTENT HIDDEN] is wonderful. She picks up the phone right away. She is patient and knowledgeable and kind. At first I was hesitant to use a site that charges a fee. But, I soon realized that the nominal fee is worth it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This is so user friendly. I also love that I can reach wider audiences with an online auction than a regular silent auction as I've used in the past.

#### Cons

I guess I wish that the registration process for bidders was a tiny bit easier. I worry that some people hesitate to register.

---

### Great online auction site

- Overall rating: 4/5
- Reviewer: Robyn M.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: Self-Employed
- Product usage: Used monthly for more than 2 years
- Reviewed: March 2023
- Review source details: This review was submitted organically. No incentive was offered

The site is pretty user friendly. I love that we can run a fundraising auction without an upfront cost. They just take a small percentage of our earnings. Customer service has been amazing whenever we need help.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It is a great way to fundraise without spending money upfront.

#### Cons

You cannot look back at past auctions to see items.

#### Reasons for choosing BiddingOwl.com

No upfront cost.

---

### Absolutely amazing!!

- Overall rating: 5/5
- Reviewer: Christine K.
- Verified reviewer: Yes
- Industry: Religious Institutions
- Company size: 51-200 employees
- Product usage: Used other for free trial
- Reviewed: July 2020
- Review source details: This review was submitted organically. No incentive was offered

My overall experience with the BiddingOwl program was fabulous. We have used a personally designed Excel program in the past to manage our silent auction, and it was very vulnerable. This program is pretty much foolproof and efficient. We were able to conduct our auction online in this time of COVID-19 without much work or worry at all.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I would be hard-pressed to say what I like "most" about this software, but I think the fact that I didn't have to enter a data base was huge.

#### Cons

The only thing I can think of that was a teeny bit annoying was that I could not enter "one item with multiple bidders." If I had a single item that was open to 20 bidders, the item is displayed 20 times on the website. So, bidders must scroll past all of these to get to the next item.

#### Reasons for choosing BiddingOwl.com

We chose BiddingOwl because we are a small church without a budget for purchasing the expensive software of other companies. BiddingOwl's cut of 5% was acceptable.

#### Reasons for switching to BiddingOwl.com

Excel was too vulnerable to human error.

---

### Not Just for Non-profits

- Overall rating: 4/5
- Reviewer: Patricia S.
- Verified reviewer: Yes
- Industry: Sporting Goods
- Company size: 2-10 employees
- Product usage: Used other for less than 6 months
- Reviewed: June 2020
- Review source details: This review was submitted organically. No incentive was offered

Really top-notch. I feel like they care about our business and want us to succeed.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I was able to roll out a professional auction platform in just 3 weeks. This was a result of the well-organized tutorials and BiddingOwl's absolutely outstanding and consistent customer support. Our bidders tell us how easy it is to search product, bid and pay. We are a small, for-profit company and we are able to configure the software parameters to adequately meet our needs. Our experience with BiddingOwl has given us the confidence to strongly pursue this new (for us) sales channel.

#### Cons

The tutorials could be much better. I found the answers to questions to be "bare bones" and I often had to query support to get the rest of the answers I was seeking. In addition, I would love to see bidding on all of our auction items (usually 6 per auction) on one page, real time; currently, we have to jump from page to page. And, for some reason, we must update our credit card before each auction (two per month) even though it does not change and the expiration date is far in the future. Scratching my head.

#### Reasons for choosing BiddingOwl.com

Could get rolled out faster.

---

### Great For Elementary School Auction

- Overall rating: 5/5
- Reviewer: Sarah W.
- Verified reviewer: Yes
- Industry: Primary/ Secondary Education
- Company size: 2-10 employees
- Product usage: Used other for less than 2 years
- Reviewed: March 2019
- Review source details: This review was submitted organically. No incentive was offered

This is our school's third year using BiddingOwl.com to run our online auction and to sell our auction tickets. It works perfectly for our needs and charges a very fair price. The customer support is great.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love that there is no subscription fee. The costumer support is great and I love that you can "reset" your auction if most items stay the same from year to year, rather than having to re-enter all items every year.

#### Cons

The close out process took me a little bit to figure out (although I am not super tech savvy).

---

### Great for online auctions

- Overall rating: 5/5
- Reviewer: Terra S.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: July 2023
- Review source details: This review was submitted organically. No incentive was offered

We had a great experience with our first online auction!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We researched a lot of options for our auction and Bidding Owl was straightforward and simple to setup and manage.

#### Cons

We used the shortened url suggested as a link in our first eblast instead of the longer url required for that, which lead to some frustration with a broken link. Tech support was helpful but I wish we would have realized before sending to avoid that.

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BiddingOwl.com Reviews, Pros and Cons - 2026 Software Advice