BiddingOwl.com

RATING:

4.8

(120)

About BiddingOwl.com

BiddingOwl is a cloud-based auction and fundraising solution designed for hospitals, churches, foundations, universities, animal shelters and more. Key features include donor management, volunteer management, event management, contribution tracking, payment processing and mobile giving. BiddingOwl helps users to plan nonprofit charity auctions, manage their items and solicitors, print bid sheets and catalogs and keep track of various fundraising efforts. Additionally, the solution enables users to create auction websites and customize them as per their business requirements. Additional auction features offered by the solution include a buy-now option, proxy bidding, reserve price, live auction, silent auction and buyer notifications. Services are offered on a ...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

BiddingOwl.com Pricing

BiddingOwl is available for free with a 5% fee on highest bids in online fundraising auctions.

Free trial: 

Available

Free version: 

Available

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BiddingOwl.com Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for BiddingOwl.com

1 - 5 of 120 Reviews

Heather

2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed June 2023

Bidding Owl was the Easiest to use!

User Profile

Melanie

Verified reviewer

Non-Profit Organization Management, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Super easy and fun way to set-up an auction to fundraise for our non-profit

Bidding Owl made our online auction run smoothly. It was easy to set-up and manage plus our bidders had a positive experience as well. Would definitely use Bidding Owl again.

PROS

Easy step by step process to set-up an auction. Allowed for multiple pictures of the items. Easy to use and manage the auction. Easy to close out the items and locate shipping information for winning bidders. Connects with PayPal for easy and quick payment.

CONS

We had one bidder who backed out of the purchase and I couldn't locate a place on the bidding site to cancel his bid and select the next highest bidder. I had to call customer support and they handled it quickly.

Reason for choosing BiddingOwl.com

We couldn't upload multiple pictures of our auction items on the 32auctions site. Some of our items had several components so we needed to have more than one picture included. With Bidding Owl we could include multiple pictures of the items which I believe helped the items to sell better.

Lynne

Design, 2-10 employees

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2020

A win-win for auction hosts and bidders!

Very positive! BiddingOwl.com is a solid auction platform with a dedicated support team behind it.

PROS

Loved the ability to test it out, then convert it into my live online auction event. Easy setup with knowledgeable, responsive support when questions arose. Bidders can view items larger to see details and receive an email or text message if outbid.

CONS

I look forward to the new release coming soon. Hoping for more customization of fonts, colors and backgrounds. Also the ability to change the title of “Fund-a-Need and More” non-biddable items, easily reorder them, and see an improved user-friendly interface for checkout.

Reason for choosing BiddingOwl.com

BiddingOwl.com was chosen because an upfront subscription fee was not required and the service fee on winning bids charged at the end of the auction was lower than other companies. It allows us to maximize fundraising for our cause.

TYLER

Non-Profit Organization Management, 51-200 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2020

Makes auctions so much easier

We've been able to (more easily) raise a lot more money through out online / fundraising auctions when using this software. We've also had comments from our supporters that it has made things easier on their end.

PROS

We don't do many auction based fundraisers throughout the year, but we still always dread them as they approach. That is, we did, before finding biddingowl.com. Gone are the nightmares of using a paper-based auction system that we spent oodles of time organizing, tracking, reconciling, etc. Bidding Owl makes it easier for us to organize, but also for our users to engage in the auction. With tools like the 'auto bid up to a certain amount', people are more willing to spend money, meaning we raise more.

CONS

It's not the most visually appealing software on the market. Granted, we haven't used other auction tools specifically, but the ui / visual design of the software just feels a bit dated. Like early 2000s look. Design trends across the industry have moved on, and there's little excuse these days for not having a service that is visually attractive for the users to engage with.

Vendor Response

Thank you so much for your review! We appreciate your great comments and constructive feedback. We agree it is time for a refresh of the site. We are currently working on a refreshed look while keeping our user-friendly platform. We have listened to our auction chairpersons and bidders and will even be adding some additional enhancements! Thank you for letting us be part of your success!

Replied February 2020

Brynn

Education Management, 2-10 employees

Used more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Easy to Use Auction Website

We are very pleased with BiddingOwl.com because it permits us to hold an auction without organizing a live event. We've often debated whether or not our population of parents would be likely to attend a live function and how successful that would be, so the online-only auction is a great solution for us.

PROS

I've used BiddingOwl.com for two annual online auctions for my children's school, and am setting up our third auction now. I love how easy it is to use, and that I can also re-use last year's setup by requesting that the old bids be deleted. This saves a ton of time because a lot of our auction items are repeated. I also like the layout and appearance of the webpage for users. It is very simple for bidders to create their account and start bidding. The notifications sent to bidders when they are outbid is also helpful for promoting continued engagement with the online auction.

CONS

I do rather wish there was a way to sort my items a little more easily. They display according to item number, and I like to group all of the items from each grade together. I wind up shuffling the item numbers around quite a bit to get everything in the proper order. Also, it would be nice to be able to rename the portion of the URL after the slash...I didn't think about that when I used the whole name of our school, which is quite tedious to type and promote after "www.BiddingOwl.com/".