BidPal Software


 

BidPal’s fundraising suite is a fundraising and event management solution for any size nonprofit. It supports activities including donor management, online fundraising, auction execution, event planning and mobile bidding.

The event management module gives fundraisers tools for planning events and keeping track of details. These include solicitation letter and donation form generation, attendee RSVP and check-in, auction item and package management, table and seating assignments, automated donor receipts and thank-you letters, bid history, payments and more.

Fundraising campaigns are extended online with through the “BidPal Giving Center.” Within this module, fundraisers can create websites with customized URLs that integrate with social media. On the websites, event guests can preview auction catalogs, submit procurement forms and make purchases via online stores. At the same time, fundraisers can receive and track online donations.

Users can also view the results of fundraising activities with various reporting options, including bidder activity, proceeds by category, VIP donors and dashboard reports.

 

BidPal - Home screen
 
  • BidPal - Home screen
    Home screen
  • BidPal - Scoreboard
    Scoreboard
  • BidPal - Giving center
    Giving center
  • BidPal - Giving center detail
    Giving center detail
  • BidPal - Custom scorecard
    Custom scorecard
Supported Operating System(s):
Web browser (OS agnostic)

68 Reviews of BidPal

 

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Software Advice Reviews (2)
More Reviews (66)

Showing 1-2 of 2

Ed from Association: Sports & Recreation
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Great combination of a quality product and quality support.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We will definitely use this product again.

Pros

Very intuitive. Users had no problems with using the software. Product was also attractively priced.

 
 

Brittany from CGC
Specialty: Philanthropic Foundations
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Easy, comprehensive technology for a great price.

Ease-of-use

Functionality

Product Quality

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Value for Money

Pros

Easy to use on both the back end and for event attendees and donors. Very customize-able for all types of event needs- silent/live auction, fixed price items, ticket sales, planning, etc. Great customer service and support as well- even for last-minute needs!

Cons

There are not very many cons with BidPal. Because they are the leading technology in the field, the price may be an initial step up but it well worth it.

 
 
 
Showing 1-20 of 66


October 2017

October 2017

BidPal makes our events run more smoothly. They have phenomenal customer support!

Ease-of-use

Functionality

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Value for Money

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Our event ran much more smoothly with the use of BidPal software.

Pros

It is all inclusive - allowing us to do everything from selling tickets to running post event reports. It also creates a catalog, gift certificates and item labeling materials.

Cons

The system could be more user friendly (intuitive), but current updates are helping it get there. Sometimes it is difficult to locate the features you need, but customer support is always there to help.

Source: Capterra
 


October 2017

October 2017

BidPal has taken our annual fundraiser to a new level.

Ease-of-use

Functionality

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Value for Money

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Pros

BidPal is easy to use, intuitive and all encompassing. The new One software is easy to use and transitions smoothly from pre-event to event to post-event.

Cons

It would be nice to have a volunteer entry site so that donation collectors could enter them themselves without having access to the rest of the administrative site.

Source: Capterra
 

Jonda (Suzie) from North Texas Alumni Association of Oklahoma Christian University
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Extremely user friendly!

Ease-of-use

Functionality

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We recieved a significant increase in revenue from the silent bidding.

Pros

It was easy for several people to be involved in different uses of the software at the same time! Very easy to learn and use. The reports generated after the event were great!

Cons

A few people had trouble downloading the app after the new release but the issues were easily resolved.

Source: Capterra
 

Kerry from Miller-Dwan Foundation
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

A flawless experience that brought our event to the next level with online bidding, donating, etc.

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Functionality

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Value for Money

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The guests enjoyed a flawless experience with online bidding and donating. From a planning side of things, I loved that it was one less thing I had to worry about. It worked seamlessly, and each and every person I worked with was fabulous.

Pros

BidPal is such a user-friendly platform. It allows the guests to have an easy and enjoyable experience, while the planners have one less thing to worry about. It is truly a wonderful service!

Source: Capterra
 

Mackenzie from Ronald McDonald House Charities of Kansas City
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Bidpal was helpful and a good resource for our fundraising

Ease-of-use

Functionality

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Value for Money

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Great accurate reports, helpful service as we are approaching our event and a quick and accurate representation of how our event went

Pros

The import feature when it comes to importing our donations, attendees and donors. It's really simple and the customer service is helpful when it comes to answering questions. It's helpful to know what features are out there that we might not be currently using that would be helpful to us and they do a good job of explaining the new things and taking feedback directly to the developer to make improvements.

Cons

It's confusing to me who is my direct contact with bidpal sometimes. I worked with Sherilyn pre-event and at the event but received communication from several different people related to bidpal and feedback, event details etc. that I found to be confusing. It would be helpful to just work with one person consistently rather than getting various forms of communication from different people.

Source: Capterra
 

Allyson from Children's Tumor Foundation - Arkansas Chapter

October 2017

October 2017

We had a great experience with this software this year for our event.

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Functionality

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Customer Support

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It was easy to find our clients and it allowed us to set up our silent auction and receive bids through it weeks before the event, not just day of. It also allowed us to be able to have people who could not physically attend the event still bid and win items in our silent auction.

Pros

The availability to use it on the go and make quick changes if needed; the fact that the updated registration check in software was super easy to use and easy to make changes in if needed; the fact that we were able to set up the fundraising page quickly and that it was very clean and presentable; the fact that customer service was easy to get in touch with and would answer any questions that we had and help us pinpoint any issues as needed.

Cons

If you weren't aware of the way that items would roll over to packaging that you would have to do double work in that area (example: inputting item information so that it would roll into the packaging without having to reword descriptions, etc).

Source: Capterra
 

Tia from Grace Church School

September 2017

September 2017

Bidpal has been a great partner for our school. responsive, professional , a pleasure to work with

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

the flexibility of the software is impressive. Fits events or campaigns of varying sizes. They welcome our feedback & regular upgrades are responsive to it.

Source: Capterra
 

Lea from Interactive Intelligence Foundation

September 2017

September 2017

For the past 3 years we've used the platform for our annual event. Expectations have been exceeded.

Ease-of-use

Functionality

Product Quality

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Ease-of-use
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Pros

Ease of use, ease of customization, reporting, multiple photo uploads are very nice, package description fields are just the right size. We are very happy with the platform and have not had any issues in the past 3 years.

Source: Capterra
 

Elizabeth from Kennedy Center for Performing Arts

September 2017

September 2017

We will be using this for Kennedy Center events

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

So many options! Also the ux/ui is clean and easy to use. I also like that they are always making updates to the product.

Cons

Accessibility; more options for those with disabilities and older patrons are needed. Also, customization options for those who know how to code.

Source: Capterra
 

Mike from GLAAD

September 2017

September 2017

Working with BidPal has made managing silent auctions a breeze.

Ease-of-use

Functionality

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Customer Support

Value for Money

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A lot of features I don't use due to my organization using others. For example I don't really use the ticketing feature.

Pros

The ease of use.
Reports!! Easy to get reports to make use of the information from events and sending that information to my team.

Source: Capterra
 

Nicole from Ravenscroft School

September 2017

September 2017

It has been great. Still learning how to use everything. It has been wonderful with the customer se

Ease-of-use

Functionality

Product Quality

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Value for Money

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Pros

Easy to use just navigating all the options available. Once you do one drop down ut is easy to remember how to navigate.

Cons

Some of the options are not easy to find. Some of the tutorials need more information and could be helpful.

Source: Capterra
 

Marianne from The Leukemia & Lymphoma Society

September 2017

September 2017

User-friendly, thoughtful features, great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Pros

The health check is amazing and ensures that everything is ready to go. Some errors that you did not realize were loaded in and also gives the user the autonomy to fix the problems on your own instead of having BidPal staff members review everything and wait for their review.

Cons

All of the features can be a little overwhelming if you are looking for something very specific. There is data on everything but you need to know the exact language to look it up.

Source: Capterra
 

Sarah from Durham Academy

September 2017

September 2017

I've worked as the primary fundraiser with BidPal and Durham Academy for 5 years.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

It's easy to use and the customer support is fantastic! I love the data that the software generates and how quickly I can access specific information.

Cons

I wish we could compare data year to year in the software and not have to piece together excel exports. I also wish there were more options to sort data within reports.

Source: Capterra
 

sara from st patricks

September 2017

September 2017

used for elementary school event it was great! well received from the community

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

we love that users can get in and create a one time account and receive notifications and receipts user friendly

Cons

anything technical can be a challenge! it's more difficult to sell the use of the product when it requires a login some have asked to do away with that portion

Source: Capterra
 

Lynn from MLD Event Productions

September 2017

September 2017

I have used Bidpal for several clients and it has increased their fundraising amounts substantially.

Ease-of-use

Functionality

Product Quality

Customer Support

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Pros

It allows supporters to contribute whether or not they attend the event. And I love the option of the challenges page which gives us additional fundraising capabilities.

Cons

It is not as intuitive as it could be. I would like to see an easier interface for use with volunteers.

Source: Capterra
 

rina from stetson university

September 2017

September 2017

easy to learn and use

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Pros

ease of use for client and users were able to get bids quickly, added excitement to event enabled mingling

Source: Capterra
 

Jennifer from Broadview Marketing

August 2017

August 2017

BIDPAL sold our not for profit a bill of goods and then failed to deliver!

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Zero

Pros

The best thing I can say about this software is my login worked and that's about it!

Cons

Customer Service was horrible. We got passed around from one person to the next and then was told that the program would have to be 'worked around' costing my volunteers valuable time to get what we were told we would have from the software. Our guests at our fundraisers complained constantly about the software and the onsite representative did NOTHING to step in and assist. When asked for a pro-rated refund mid year because the software was handicapping our events, we were told simply no. Thanks for nothing BIDPAL!

Source: Capterra
 

Gabi from Goodwill of Southwestern PA
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2017

July 2017

Purchased BidPal One and was blown away!

Ease-of-use

Functionality

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Customer Support

Value for Money

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Support

Event management and online auction.

Pros

I like that it is very easy for someone to set up an account and begin bidding online right away. The layout is very mobile friendly and clean. I also like the fact that we haven't been bounced around to various representatives to get an answer to our questions. We were assigned a specific person to help us set up our event and she's been there every step of the way!

Cons

I find it hard to navigate through all of the reports to find exactly the information I need. Luckily, although we purchased the DIY package, we are not alone. BidPal customer support has been great. I also think it does more than we need, but when you purchase BidPal you automatically get everything. There are no a la carte options.

Source: Capterra
 

Edward from Mission: Hope

July 2017

July 2017

Great product for auctions but has flaws

Ease-of-use

Functionality

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Pros

The thing I like the most about BidPal is how everything for our event is in one place and includes all the back end options.

Cons

The software is not very modern. They just rolled out an update that helped, but the editing options are clunky compared to other options on the market!

Source: Capterra
 

Diane from Our Lady of Grace School

April 2017

April 2017

Thank you BidPal!

Ease-of-use

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This was our first year using the BidPal DIY system. The support we received was fantastic. Questions were answered within an hour either via email or phone. Our auction went extremely well and we had the smoothest bidding and checkout experience we have ever had for this event! Best of all our revenue increased dramatically. Everyone enjoyed the ability to bid online before the event. Bidding at the event was easy and fun. You could instantly see if you were outbid from your phone and could set max bids if you chose that option. We ran the event with fewer volunteers and the guests could spend more time socializing and less time around crowded tables bidding. We would highly recommend BidPal to anyone holding a major event!

Source: Capterra