# Bitrix24 vs EngageBay CRM - 2026 Comparison - Software Advice

> Bitrix24 vs EngageBay CRM - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/nonprofit/bitrix24-profile/vs/engagebay

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Bitrix24 vs EngageBay CRM

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Updated June 10, 2026

# Bitrix24 vs. EngageBay CRM: 2026 Comparison

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Updated June 10, 2026

# Bitrix24 vs. EngageBay CRM: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

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[](https://www.softwareadvice.com/nonprofit/bitrix24-profile/)

[Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/)

4.2

[(993)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/)

Starting Price

$69.00per month

Free trial

Free version

Pros:

-   Project Management
-   Features

Cons:

-   Customer Support
-   Ease of Use

Who uses Bitrix24

Based on 993 reviews

-   Popular among: Small businesses
-   Most common industries: IT & Software Development (20%), Professional Services (19%) and Finance & Accounting (8%)
-   Top use cases: Task Management (23%), CRM (23%) and Project Management (15%)

65% of users recommend this product

[](https://www.softwareadvice.com/crm/engagebay-profile/)

[EngageBay CRM](https://www.softwareadvice.com/crm/engagebay-profile/)

4.7

[(908)](https://www.softwareadvice.com/crm/engagebay-profile/reviews/)

Starting Price

$14.99per month

Free trial

Free version

Pros:

-   Customer Support
-   Marketing and Sales

Cons:

-   Reporting and Analytics
-   Email Sending

Who uses EngageBay CRM

Based on 908 reviews

-   Popular among: Small businesses
-   Most common industries: Professional Services (25%), IT & Software Development (23%) and Education & Learning (8%)
-   Top use case: CRM (55%)

84% of users recommend this product

[](https://www.softwareadvice.com/nonprofit/bitrix24-profile/)

Bitrix24

4.2

[(993)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/)

[](https://www.softwareadvice.com/crm/engagebay-profile/)

EngageBay CRM

4.7

[(908)](https://www.softwareadvice.com/crm/engagebay-profile/reviews/)

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## User satisfaction

* * *

4.2

Based on 993 reviews

Ease of use

4.0

Value for money

4.2

Customer support

4.0

Functionality

4.3

4.7

Based on 908 reviews

Ease of use

4.5

Value for money

4.7

Customer support

4.8

Functionality

4.6

Looking for better customer support? Ask an advisor for high-rated alternatives

Looking for better customer support? Ask an advisor for high-rated alternatives

Looking for better customer support? Ask an advisor for high-rated alternatives

## User interface

* * *

## Key features

Features selected based on 1,901 reviews from Appointment Scheduling

* * *

Calendar Management

4.3

Email Management

3.9

Quotes/Estimates

5.0

Reporting/Analytics

4.2

Sales Pipeline Management

4.4

Segmentation

4.3

Calendar Management

4.4

Email Management

4.4

Quotes/Estimates

4.5

Reporting/Analytics

4.3

Sales Pipeline Management

4.6

Segmentation

4.6

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

Google CalendarNot enough reviews

](https://www.softwareadvice.com/scheduling/google-calendar-profile/)[

GmailNot enough reviews

](https://www.softwareadvice.com/email-marketing/gmail-profile/)[

Microsoft Entra IDNot enough reviews

](https://www.softwareadvice.com/privileged-access-management/azure-active-directory-profile/)

[

HubSpot CRMNot enough reviews

](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)[

MailchimpNot enough reviews

](https://www.softwareadvice.com/crm/mailchimp-profile/)[

Salesforce PlatformNot enough reviews

](https://www.softwareadvice.com/app-development/salesforce-platform-profile/)

## Reviews

* * *

Nurudeen O.Business Outreach AnalystTelecommunications, 51-200 employees

"The user interface also does a solid job of keeping everything visible in one place, like contact details and activity history, without needing to open multiple tabs, which speeds things up during busy work sessions."

May 1, 2026

Zaina K.Brokerage Operations SpecialistReal Estate, 51-200 employees

"The app sometimes crashes and forces a log out which can interrupt work flow."

Jan 2, 2026

DM

Desiree M.CaregiverHospital & Health Care, 2-10 employees

"What I liked most about EngageBay CRM is its all-in-one approach—having sales, marketing, and customer support tools integrated into a single platform makes managing the entire customer lifecycle much easier."

Apr 28, 2026

DM

Desiree M.CaregiverHospital & Health Care, 2-10 employees

"That said, there are some limitations—reporting and analytics aren’t as advanced as higher-end CRMs, and a few features (like templates and design tools) could be more polished."

Apr 28, 2026

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[Jobber vs Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/vs/jobber/)[Salesforce Sales Cloud vs Bitrix24](https://www.softwareadvice.com/compare/2764-Salesforce/vs/128326-bitrix24/)[HubSpot CRM vs EngageBay CRM](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/83835-engagebay/)[Salesforce Sales Cloud vs EngageBay CRM](https://www.softwareadvice.com/compare/2764-Salesforce/vs/83835-engagebay/)

Bitrix24 vs EngageBay CRM - 2026 Comparison - Software Advice