Bitrix24 vs Happeo
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
3.9 / 5
4.6 / 5
Value for Money
4.2 / 5
4.6 / 5
Customer Support
4 / 5
4.7 / 5
Functionality
4.3 / 5
4.4 / 5
Last Review Written
October 7, 2024
October 31, 2022
Pros/Cons
Pros
- Good way to consolidate contacts and keep track of previous leads. Good reporting software, with a little manual effort can be a useful weekly pipeline progress reporting tool.
- The ability to share folders and secure files were very welcomed. Also, the fact that it is free is quite helpful.
- We love the Bitrix24 as we just adopted this tool as CRM but then we explored the more features and started using them. Thanks for Bitrix24 team for making this brilliant tool.
Cons
- I would rate it as a total garbage. The worst is that we are losing money every day because of it.
- And that could be the case, but the problem is that when onboarding a team and asking them to use it for a few simple tasks it causes information overload for them.
- They don't have birthday greeting features for leads, it is only possible when they have done deals this is just a weird example. Your email bounce back no reports.
Pros
- Very useful, great looking and inexpensive. I definitely recommend it to any company (and especially to those using GSuite already).
- The implementation was simple. Happeo support is very good and we have a good picture of their roadmap with future new functionalities.
- What we like the most and the main reason for investing in the platform was information sharing and ease of use to access important information.
Cons
- No access for non-Google users yet and looking forward to more functionality on the app being developed.
- Analytics panel is very limited in options / tracking user activities. Integrating Instagram feed require some research and technical knowledge.
- The menu could be more customizable, it's the only "weak" point that I find.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
