Bitrix24 vs Localist
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
3.9 / 5
4.3 / 5
Value for Money
4.2 / 5
4.3 / 5
Customer Support
4 / 5
4.3 / 5
Functionality
4.3 / 5
4.2 / 5
Last Review Written
October 6, 2024
April 8, 2020
Pros/Cons
Pros
- Good way to consolidate contacts and keep track of previous leads. Good reporting software, with a little manual effort can be a useful weekly pipeline progress reporting tool.
- The ability to share folders and secure files were very welcomed. Also, the fact that it is free is quite helpful.
- We love the Bitrix24 as we just adopted this tool as CRM but then we explored the more features and started using them. Thanks for Bitrix24 team for making this brilliant tool.
Cons
- I would rate it as a total garbage. The worst is that we are losing money every day because of it.
- And that could be the case, but the problem is that when onboarding a team and asking them to use it for a few simple tasks it causes information overload for them.
- They don't have birthday greeting features for leads, it is only possible when they have done deals this is just a weird example. Your email bounce back no reports.
Pros
- From administrators to calendar users, the platform is intuitive to use and offers truly useful features. Our users love the ease of expressing interest in an event and notifications in their inbox.
- The integration with our event management system is great and the UX is really good. Super user-friendly and clear with labels, flexible to add your own tags/categories, etc.
- I like that the platform is very user friendly. We train users around the university to add events and is it extremely helpful to be user friendly.
Cons
- Having to deal with spam comments and events can be frustrating. Not sufficient documentation for creating custom widgets for our website.
- Older newsletter feature was too limited and difficult, and the newer newsletter feature seems complicated still. A lot of software changes have been difficult to keep up with changes and features.
- After I've uploaded a new audience, the response time a for it to appear and become useable. This is very confusing and stressful when you need to send the campaign.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
