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Bitrix24 vs Microsoft Teams
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4 / 5
4.4 / 5
Value for Money
4.2 / 5
4.4 / 5
Customer Support
4 / 5
4.2 / 5
Functionality
4.3 / 5
4.4 / 5
Last Review Written
March 12, 2025
March 25, 2025
Pros/Cons
Pros
- Bitrix24 is a great CRM for advanced users and professional sales teams and marketers. For new users, it's important to highlight the learning curve to achieve the maximum results with this platform.
- Good way to consolidate contacts and keep track of previous leads. Good reporting software, with a little manual effort can be a useful weekly pipeline progress reporting tool.
- We love the Bitrix24 as we just adopted this tool as CRM but then we explored the more features and started using them. Thanks for Bitrix24 team for making this brilliant tool.
Cons
- I would rate it as a total garbage. The worst is that we are losing money every day because of it.
- And that could be the case, but the problem is that when onboarding a team and asking them to use it for a few simple tasks it causes information overload for them.
- They don't have birthday greeting features for leads, it is only possible when they have done deals this is just a weird example. Your email bounce back no reports.
Pros
- It is a simple, easy to use software with robust features to allow good communication via chat, and great live chat. Including blurring the background.
- Teams overall is great and I’d recommend it. The platform for not just calls is good, but the internal communication that it allows for is second to none.
- But after playing around with it, we jumped right into it and have only seen great results. Our team is happy and we are happy with the price we pay to utilize this software.
Cons
- Another annoying function is that anyone can mute everyone, resulting in a confusing mess when more than one person tries to speak. A hierarchical approach to the problem would make sense.
- When you have a bad internet connection, the video and audio are bad compare to zoom with the same internet condition.
- We had this problem of not being able to connect to Microsoft Teams and the lack of a support channel we were unable to solve the problem.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
