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Bitrix24 vs monday.com

Bitrix24 vs monday.com

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Overall Rating
4.2 (945)
4.6 (5405)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.2 / 5
4.3 / 5
Customer Support
4 / 5
4.4 / 5
Functionality
4.3 / 5
4.4 / 5
Last Review Written
March 12, 2025
March 24, 2025
Pros/Cons
  • Pros

  • Bitrix24 is a great CRM for advanced users and professional sales teams and marketers. For new users, it's important to highlight the learning curve to achieve the maximum results with this platform.
  • Good way to consolidate contacts and keep track of previous leads. Good reporting software, with a little manual effort can be a useful weekly pipeline progress reporting tool.
  • We love the Bitrix24 as we just adopted this tool as CRM but then we explored the more features and started using them. Thanks for Bitrix24 team for making this brilliant tool.
  • Cons

  • I would rate it as a total garbage. The worst is that we are losing money every day because of it.
  • And that could be the case, but the problem is that when onboarding a team and asking them to use it for a few simple tasks it causes information overload for them.
  • They don't have birthday greeting features for leads, it is only possible when they have done deals this is just a weird example. Your email bounce back no reports.
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  • Pros

  • It's probably the most easy to use platform for task management, the design is great and the overall performance is very good.
  • I would recommend new users to join me and others to start using monday.com cause of it's useful friendly interface and great customization in it.
  • All I can say is that this app can literally run a business, the ease of using this app. Monday.com is a superb app where you can check for ideas and implement it to the company.
  • Cons

  • They shut down our free trial on us with no notice and we lost all our data for over 2 months. Customer service was horrific and gave us the run around.
  • The only downside I have encountered was probably use error, wherein I set up 2 logins by accident.
  • It's really difficult to consider anything I loathed in slack. It generally appears to figure, it doesn't have the conveyance issues Teams do.
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Pricing Range
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$
$
$
$
$
$
$
$
$
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Advisor Recommendations & User Awards
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40 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos