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Bitrix24 vs My PT Hub

Bitrix24 vs My PT Hub

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Overall Rating
4.2 (938)
4.6 (2889)
Ease-of-Use
4 / 5
4.4 / 5
Value for Money
4.2 / 5
4.6 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.3 / 5
4.4 / 5
Last Review Written
February 11, 2025
February 11, 2025
Pros/Cons
  • Pros

  • Good way to consolidate contacts and keep track of previous leads. Good reporting software, with a little manual effort can be a useful weekly pipeline progress reporting tool.
  • The ability to share folders and secure files were very welcomed. Also, the fact that it is free is quite helpful.
  • Bitrix24 is a great CRM for advanced users and professional sales teams and marketers. For new users, it's important to highlight the learning curve to achieve the maximum results with this platform.
  • Cons

  • I would rate it as a total garbage. The worst is that we are losing money every day because of it.
  • And that could be the case, but the problem is that when onboarding a team and asking them to use it for a few simple tasks it causes information overload for them.
  • They don't have birthday greeting features for leads, it is only possible when they have done deals this is just a weird example. Your email bounce back no reports.
Read all user reviews
  • Pros

  • I love hauling this app. As a musician staying for and in shape is important to me and this app helps me to keep everything scheduled and in order.
  • Overall, I do love the app. The price is amazing, the capabilities and great, and the functionailit for myself and my clients are appreciated.
  • The platform is easy to use, and has a lot of good bells and whistles built in to allow working with your clients. The Price USED to Be Amazing for what you got.
  • Cons

  • Terrible customer support, will charge you additional months after cancel l and refuse to refund.
  • It can be very glitchy, i have lost programs that i have been writing and it can be very slow to move through pages on the computer.
  • I nearly canceled because of this. I was also irritated that my monthly subscription randomly canceled and my trainers were locked out of the software until I got a hold of someone.
Read all user reviews
Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos